[Resolved] ICICI Lombard Health Care Policy — Icici lombard Premium EMI Fraud | |
Dear sir/mam I am have purchase Health policy from ICICI Lombard at 08/06/2009 with the policy no 4034i/FFH/W-910579/00/000 & Name Ravi Shishodia, Mrs Nidhi Shishodia Sum Insured 3Lac & Premium Paid Rs 4570 INR. As per icici Bank Executive said me that if I make payment through My ICICI credit card they will make interest free 12 Equal EMI & every month charge 380.83 Rupees for next 12 Month. Now I’m Surprise to see my credit card statement whole premium amount I have to pay in my next statement. I made call to icici Lombard customer care dated 23/06/2009 regarding this their executive “Madhu” give complaint no[protected] and emi will be converted within five working days, to check status of my complaint no 23609984 I again call to icici Lombard cust care no[protected] dated 30/06/2009 1:15 PM this time executive Sarita attend call ref no 4708980 when I ask the my complaint status she said that I have to cancel my current policy & apply for new one . when ask for cancelation charge she reply that bank will take cancellation charge also And refuse to take emi conversion request. When I have not make any mistake there not my fault anywhere so why I pay cancellation charge to bank and why cancel my Health Policy . I am feel cheated by ICICI Lombard This is very ridicules when they do fraud in selling their policy in this term how can any buddy trust for medical Claim Kindly do resolve the case either back my premium money or convert interest free Emi as commitment I have all details & Conversation I status no resolved by bank Till Evening I am going to registered a Case in Consumer court or any other civil court as per Lawyer And for NCDRC ( National Consumer Disputes Redressal Commission ) Kindly Registered a case behalf of me I’ lot more mentally Harassed By ICICI Lombard Because I’m not able to pay whole amount of premium as My wife is pregnant and her delivery expenses month Kindly reg a case against ICICI Lombard so that any other innocent person like cheated & fraud committed by these type of insurance calls With Regards Ravi Shishodia [protected] [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
1. Pse refer to my folio No 4146246/57
2. I have deposited a sum of Rs 49000/- in ICICI Infrastructure (Mutual Fund). After more than one month statement has not been received so far. Hence I contacted Mr Rajneesh Dwivedi of Agra branch as he was present in Jhansi branch at the time of my investment and he himself filled my form. After repeated requestes for more than 5 times a photocopy of the statement has ben received through one Mr Asheesh Tiwari, a broker. On checking the same it is found that all details including my name, account No, mailing address, residential tele No, Name of nominee are wrong. I approached Jhansi branch for rectification. Since no positive action from there, I again contacted Mr Rajneesh and he informed to handover the statement alongwith a copy of PAN Card and correct details to Miss Lalita Singh of Jhansi branch. Accordingly I handed over the said details on 19 Nov 08 (1100 h) and she informed me that a fresh statement will be delivered to me in the evening. I again visited Jhansi branch on 20 Nov 08 (1700 h) and I surprised to see that my request is laying on her table. On my interaction she introduced me to Mr Asheesh Tiwari. He initially rejected the request as the deposit is not made through him, finally he accepted and infomed me to wait for 10-15 days. Please do needful to rectify the faults and issue a corrected statement of accounts. My correct details are as under: IT WILL BE HIGHLY APPRECIATED IF YOU CAN GIVE A FEEDBACK.
MOB NO : [protected]
MR PRAKASAN T
CHARU VILA PUTHEN VEEDU
MYLODE - PO
POOYAPPALLY (VIA), QUILON (DIST)
KERALA - 691537
RES TELE - [protected]
ACCT NO :[protected]
NAME NOMINEE - MRS SHYLA PRAKASH
2. I have deposited a sum of Rs 49000/- in ICICI Infrastructure (Mutual Fund). After more than one month statement has not been received so far. Hence I contacted Mr Rajneesh Dwivedi of Agra branch as he was present in Jhansi branch at the time of my investment and he himself filled my form. After repeated requestes for more than 5 times a photocopy of the statement has ben received through one Mr Asheesh Tiwari, a broker. On checking the same it is found that all details including my name, account No, mailing address, residential tele No, Name of nominee are wrong. I approached Jhansi branch for rectification. Since no positive action from there, I again contacted Mr Rajneesh and he informed to handover the statement alongwith a copy of PAN Card and correct details to Miss Lalita Singh of Jhansi branch. Accordingly I handed over the said details on 19 Nov 08 (1100 h) and she informed me that a fresh statement will be delivered to me in the evening. I again visited Jhansi branch on 20 Nov 08 (1700 h) and I surprised to see that my request is laying on her table. On my interaction she introduced me to Mr Asheesh Tiwari. He initially rejected the request as the deposit is not made through him, finally he accepted and infomed me to wait for 10-15 days. Please do needful to rectify the faults and issue a corrected statement of accounts. My correct details are as under: IT WILL BE HIGHLY APPRECIATED IF YOU CAN GIVE A FEEDBACK.
MOB NO : [protected]
MR PRAKASAN T
CHARU VILA PUTHEN VEEDU
MYLODE - PO
POOYAPPALLY (VIA), QUILON (DIST)
KERALA - 691537
RES TELE - [protected]
ACCT NO :[protected]
NAME NOMINEE - MRS SHYLA PRAKASH
NO REPLY RECEIVED TILL DATE
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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ICICI Lombard and ICICI bank — Fraudulent activities for medical policy
I’m writing this letter to you after a high dissatisfaction with the customer care service at ICICI.I am an ICICI credit card holder. I received a call from ICICI marketing department. The guy who spoke with me introduced himself as a junior manager. He was like enquiring about the delivery of credit card bills. From when the problem started, as I didn’t even requested for a hospital care policy but when they called for the final card delivery confirmation, ICICI executive told me that a pre approved medical policy has been activated in my credit card. But I claimed him that I do not need a policy as I’ve the one already.
But between this conversation in a week I got a message to my mobile as already Rs.15000.00 /- was been deducted for a insurance policy no: 4063/HAP/04112973/00/000. So I called up ICICI Lombard care to cancel the request for Insurance policy. I raised a cancellation request. My cancellation request no is[protected]. They told me like they would be charging me with Rs 3000 for cancellation of policy as per norms. I told them that this was due to fraudulent activity with a person from ICICI, they told me to speak directly with ICICI care. I called up ICICI care and raised a complaint against this and they redirected me to ICICI Lombard customer support.
Then onwards whenever I called up service executives they are transferring the calls to here and there and they don’t really have a plan to act on my request, they are simply hopeless, useless and no light shown to my request. Hence, they are purely playing a fraudulent role and trying to get me into the trap.
As I’ve already heard about the malfunctioning of ICICI executives but this is my first ever bitter experience with ICICI.
Here, I ask you to take immediate remedy action on this and credit my money back to the card and suggest you to take legal action on the executive.
The call I received from:[protected] and the executive name: Viswanth