[Resolved] ICICI Lombard Health Insurance Policy — Deduct money without informing | |||
Hi, This is sujit mishra . I had a ICICI Lombard Health insurance policy no Policy No.: 4034i/FPPA/70911072/00/000- for which I had paid a premium of Rs 12,593 last year by cheque . This year I wanted to discontinue but they debited my a/c using ECS without informing me . I have raised a coplaint no: [protected] - asking to cancel my policy and refund . The ECS debit happened 10 days before my policy was to expire . Now everytime i called the call center , they have lied . Initialy - i got an explanation that 1. Your a/c has been credited with the money debited .Now when i looked at my a/c statement- it was not not there .Then they told me a cheque was sent to my address - which as actally a letter - which said your request cannot be processesd . It is more than 10 days and yet no solutions in sight as to when do i get my money back . Pls. help Sujit Mishra [protected] . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
ICICI Lombard Health Insurance Policy — cancellation of my policy
I want to cancell my ICICI Lombard policy & this is my policy no 4034i/FPP/03004023/01/000 & because of the customer care people are giving good support in credit careds deparment & ever month they are not senting the bill properly for my address & putting me the late free charge & so i want to cancell my policy & known i am not having any kind of job to make the payment for the policy & i will make full settlement & pls sent reply for this mail id [protected]@gmail.com.pls kindly check and do the needfull.srinivasan.nl
Thankingyou
Dear Sir,
We write this with reference to you concerns regarding policy no 4034i/FPP/03004023/01/000.
We wish to inform you that we are working on your concerns on high priority and will update you on the status shortly.
We look forward to serve you
Regards
Service Quality
ICICI Lombard General Insurance
We write this with reference to you concerns regarding policy no 4034i/FPP/03004023/01/000.
We wish to inform you that we are working on your concerns on high priority and will update you on the status shortly.
We look forward to serve you
Regards
Service Quality
ICICI Lombard General Insurance
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
Health Insurance Policy — HEALTH INSURANCE POLICY
Sir, I am sorry to say that I have joined your health scheme but nobody from SBI CREDIT CARD coming from collection of installment; they are only taking on telephone calls. First time one person come & collected Rs 695/= as 1st installment. Since then nobody come to me and I do not know where and how to pay my installment1. Now I am writing you directly I am interested to continue my policy but where & how to pay installments.
2. But I am interested if possible you send one of the list of hospitals approved. or from where I will get medical facilities after two years
3. To make sure for the facilities provided by your hospitals at LUCKNOW. I am interested please please PROVIDE me a list of hospitals for my satisfaction and how much amount balance pay to continue my membership
It is difficult for me to without knowing the list of hospitals, so that I may conform from hospitals above the tie-up of ROYAL SUNDARAM for medical assistance in future.
Yours Early & favorable reply is awaited at your earliest.
Thanks.
CC:
SBI CREDIT CARD
Yours Faithfully
(A.K.SAXENA)
SECTOR 9/840 INDIRA NAGAR LUCKNOW