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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 45

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C
catanvi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Service

Address:Bhopal, Madhya Pradesh

I have taken house loan from ICICI bank in 2010 in joint application with my mother, for which they said you have to taken insurance also on home loan, which I took. After 3 years they said, you have to take insurance in name of your mother also. They said 500 per month will be deducted from your account for the tenure of loan and insurance will also be for the same period. I agree to it. Then I did not received policy papers for...
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S
Satya Bodapati
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want Justice for cheating and misusing my credit card

Address:Bangalore, Karnataka

This is a very old complaint from the year 2009 which I left after trying for *years*. I have no hopes but I want to register a complaint here. Summary: [protected] My credit card was misused by ICICI Lombard and they bought *two* extra policies for some other random persons Proofs: -------- Credit Card Statement: 15/04/2009 74477489106011799234624 ICICI LOMBARD Rs. 1, 040.00(DR) 15/04/2009 74477489106011799235175 ICICI...
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Dr. Umakant Bajaj
from Mumbai, Maharashtra
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unilaterally discontinued the policy

Address:Ghaziabad, Uttar Pradesh

I had bought a medical insurance policy 4034/CHI/75353814/00/000 on 17th Nov' 06 @ a premium of Rs. 18k and I have maintained on time premium payment record since them. I was been informed by ICICI Lombard that they have unilaterally discontinued the policy from 1st Oct 2013 and they have proposed a new policy at the premium of Rs. 46, 640. I have till date paid more than Rs. one lakh. I wast to contest my case in the consumer court.....
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skanees007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to Renew the Policy

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

I am an loyal existing customer of ICICI Lombard having Advance HealthPlan for my parents and my policy number is 4063i/HAP/W-361788/04/000. I have renewed the policy for 4 times and the policy got expired on Oct 6th 2013, from the day of expiry i am trying to renew but the customer care people are telling that my renewal document has not generated and need to wait until it is generated. I am ready to renew but these Icici Lombard is not...
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skanees007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to Renew the Policy

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

I am an loyal existing customer of ICICI Lombard having Advance HealthPlan for my parents and my policy number is 4063i/HAP/W-361788/04/000. I have renewed the policy for 4 times and the policy got expired on Oct 6th 2013, from the day of expiry i am trying to renew but the customer care people are telling that my renewal document has not generated and need to wait until it is generated. I am ready to renew but these Icici Lombard is not...
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R
ram.avatar22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim did not receive

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello Sir My name is Ram Avatar. I had taken a policy in the name of Anusha Shwaraj in March 2013 and i got jher treatment done from Fortis Hospital in September. She was admitted there for 5 days and when she got discharged i submitted a claim but my claim was not processed and i had to pay a huge sum of amount. I talked to customer care 18002666 hundred times but they only give us 2 hrs timeline and do nothing. My claim request number...
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M
mmchd
from Bhopal, Madhya Pradesh
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ICICI Lombard - Doubles premium without information!

Address:Chandigarh, Chandigarh

I had taken out a health insurance policy with ICICI Lombard last year, policy no. 4063i/HAP/W[protected]/00/000. The sum assured is Rs 3 lakhs and the premium paid was Rs 15000. I am surprised and shocked to receive a renewal notice for the above policy asking for double the premium, i.e. Rs 30,000, without any note of explanation or apology. This goes against all insurance practices. Nor was I informed at the time of taking the policy...
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V
varsha.joshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRASSMENT

Address:Vadodara, Gujarat

CAR REGISTRATION NO. GJ 6 DQ 1807 VXI D'SIRE

I would like to draw your kind attention towards the harrassment done to the customer by M/S ICICI Lombard, in which my claim was not passed for the damage of engine on the grounds "CONSECUTIVE LOSS". The engine was damaged due to accident which occurred as a result of running down of the vehicle in a farmer's land after breaking RCC Poles and Steel wire fencing....
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H
Hiren Kotecha
from Mumbai, Maharashtra
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non refund of payment

Address:Rajkot, Gujarat

i have purchased a new car and taken online policy of insurance from icici lombard but their executive on phone issued a renewal policy of a new car and then i have taken a new policy and done the payment twice so i have requested many times to return back my money and they r not responding and not returning money cover note of cancelled policy (issued intentionally by them) W[protected] and new active policy 3001/w-1987048/00/000 *how...
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R
ravindra.chaubal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Health Claim on flimsy grounds

Address:Nashik, Maharashtra

I have insured myself and my wife in the year 2010 based on their telephonic information. After completion of 2 years, being no claim bonus, Insurance company offered me and we were insured for Rs. 3 lacs. Now in the 3 rd year, we required to file a claim on health grounds, same was rejected by the Insurance Company stating that pre insurance disease was not disclosed. They have even cancelled my policy and refunded the money. When I checked...
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S
simmaLakshman
from Eluru, Andhra Pradesh
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Don't renewal ICICI LOMBARD Motor insurance policy.

Don't renewal ICICI LOMBARD Motor insurance policy. There are deducting premium amount from unknown person account and after that making the renewal policy to cancel status and not informing about the policy status. Only you will know about the canceled policy once you raise a claim. It happened with my policy (Number-3001/67847553/01/000). So be careful with ICICI LOMBARD Insurance. Please find more details below. I took a car...
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D
Dr. Ashish Shah
from Nagpur, Maharashtra
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cheating

Address:Gujarat

On claiming the insurance for my Maruti Zen Accident, ICICI Lombard surveyor approved the car for Total loss. However, the amount of compensations offered to me is either 55% of IDV (insured declared value) of the vehicle in case of accepting total loss (in which case, the car would be taken away by company) or 30% of IDV in case of Net loss (car would remain with me). In either case, its wrong as per the existing laws of motor insurance....
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Rajeshjawa
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLAIM NO:- MOT-03070805

Address:Maharashtra

Claim No:- MOT[protected]/ LORRY NO:- HR55 J 6561

This is to above reference, you have made the cheque Rs 89308/- instead of submit of our bill
Rs. 213763/-. We have not satisfy with your claim cheque Rs. 89308/-.


We request you that re-exmine our bill, & make the new one and intimate immediately.

Thaking you,

Rajesh jawa
[protected]...
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B
baligasand
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bogus marketing on Health Insurance

Address:Bangalore, Karnataka

Hi,
I had purchased ICICI Lombard Complete Health Insurance policy going by their advertising claim that they cover pre-existing diseases after 2 years of inusrance term. So seeing this advertise I called them and discussed in detail about the policy terms and conditions. I was planning for one policy to cover myself, wife and son, and my wife has pre-exisitng disease. But instead, the sales person, by name Arun Kamble, suggested...
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P
Pawan Kumar Bhoot
from New Delhi, Delhi
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cashless policy

Address:South Delhi, Delhi
Website:www.policepublicpress.in

I have one medical policy with icici lambord since 2010 in name of Pawan kumar Bhoot.first time I have to use this . and company approved Rs. 80000 for my treatment. with faith on company I admitted in max saket hospital.on 19 July. for my surgery. just before surgery this fraud company make this approval to only 8000. and I am in danger. I left the hospital without treatment with help of police.

now what to do..........
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N
nileshpjaiswal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAR INSURANCE NOT APPROVED

Address:Mumbai Suburban, Maharashtra

Location/place: MUMBAI

Name of company/service: ICICI LOMBARD

I AM NILESH JAISWAL HOLDING ICICI LOMBARD CAR INSURANCE FOR LAST 5 YEARS, ITS FIRST TIME MY CAR GOT DENT DUE TO ACCIDENT 15 DAYS BACK, WHEN I TRIED TO CLAIM TO INSURANCE COMPANY THEY SAID THAT THE CLAIM NEEDS TO BE REPORT WITHIN SEVEN DAYS OF THE ACCIDENT, SO NO CLAIM CAN BE MADE FROM MY SIDE.

I NEVER HAD CLAIM IN LAST 5 YEARS ITS FIRST...
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rangareddy925
from Nagar Karnul, Telangana
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reimbursement

Address:Rangareddy, Andhra Pradesh

Dear Team,
I have submitted my claim on 19 April 2013,My claim request number is[protected]. But till date I couldn't receive any positive status.its almost 40 days spent but they didn't resolve my claim.Team plz help me and resolve my problem.and they are asking another 13 working days





regards
rangareddy,
[protected]
[protected]@gmail.com...
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D
dhivy44
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor service levels

Address:Chennai, Tamil Nadu

I have been following up Manikandan (manikandan.[protected]@icicilombard.com) and Jaikumar (r.[protected]@icicilombard.com) for simple endorsement ( addition & deletion of employees) of our company’s GPA. I have called them atleast for 50 times in this regard. These guys either do not pick up or when they pick up blindly give a commitment without any intention of honouring it.

They do not understand the seriousness of the issue....
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shyam17599
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Denied to pay the Correct Value of Mediclaim after sanctioned 20000 amount of discharge time at fortis hospital

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

Myself Shyam Sundar Sharma, Employee of Dharampal Premchand Ltd. Noida, Since 1988. on 6th April 2013, My Son admitted into Fortis Hospital Noida For Septoplasty, on 10th April 2013 Hospital starts the treatment, icici lombard, hospital staff & my company personal department said to me a limit of 75000 rs./- treatment for my mediclaim policy, but they don't clear to me before start my son operation that septoplasty...
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sujitmishra1972
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct money without informing

Address:Bangalore, Karnataka

Hi,
This is sujit mishra . I had a ICICI Lombard Health insurance policy no Policy No.: 4034i/FPPA/70911072/00/000- for which I had paid a premium of Rs 12,593 last year by cheque . This year I wanted to discontinue but they debited my a/c using ECS without informing me .
I have raised a coplaint no: [protected] - asking to cancel my policy and refund . The ECS debit happened 10 days before my policy was to expire . Now ...
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