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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
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+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 48

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A
amol thumbare
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double transaction done for single medical policy

Address:Maharashtra

As per interaction ID [protected] raised with ICICI LOMBARD till now money not refunded in my account already multiple times informed on help desk & also mail to customersupport
on 3rd march 2012 from my alternate email-id --amol.[protected]@relianceada.com still no response from ICICI lombard for twice transaction for single medical policy (4034i/FPP/05119215/01/000) .

ICICI credit card transaction details mentioned...
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sandhya.a61
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Policy

Address:Bangalore, Karnataka

Hi,

I have bought a Online Health Policy from icicilombard.com

I have made Payment on 15th Feb 2012 and did not get any response for medical check up and submitted a complaint (No: [protected]) on 22nd Feb 2012 to fix the medical appointment.
The medical test was conducted on 24th Feb and did not get the Policy issue details hence again one more complaint (No: [protected]) was submitted on 7th March 2012br...
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kuber raj rai
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false ceiling

Address:Darjeeling, West Bengal

sir,
kindly find the detials of claim which was given no claim in atachment . As with thought Reputed private concern services and explaning by the Relationship Manager of iciciprudental general insurance co.ltd. siliguri branch i have done this policies of Contractor all Risk policies so that i may get relive during unpredict circumstance of loss. but at the time of claim it was found that he and his company underwriter have...
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P
prass_raj
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEALER POINT INSURANCE RENEWAL

Address:Chennai, Tamil Nadu

DEAR SIR / MADAM,

FOR DOING ICICI LOMBARD RENEWAL AT DELEAR AGENT POINT THEY ARE CHARGED ME ADDITIONAL RS.50/- AS ADDITIONAL CHARGES. WHICH IS NOT AT ALL CORRECT THE ACTUAL CHARGES IS RS.598/- ONLY FOR INSURANCE HENCE THEY HAVE COLLECTED RS. 648/-.

THIS IS COLLECTED BY THE INSURANCE AGENT TO ALL THE CUSTOMERS, HENCE THIS IS TO BE AVOIDED IN FUTURE. AND PLEASE LET ME KNOW HOW TO GET THE RETURN AMOUNT FROM THE...
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G
gulzark
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam and fraud

Address:Mumbai City, Maharashtra

I have been purchasing travel insurance regularly from Icici lombard for myself and for my entire family for the past 4 years. last year dec2011 I actually needed to use it. It was the worst and most embarrassing experience of my life. The company claims to tie up with UNITED HEALTHCARE in the US which is why i purchased this insurance. They even give you an ID card with your details and ID number with UH when you purchase your insurance....
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P
pritpalsekhon
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Document / Premium Receipt received for Rs. 3033/- Premium already paid thru Credit Card.

On 1st Feb. 2012 I had received a call from Mr. Salil whose Manager's Name given to me was Mr. Ashok Naikode (Emp. Code No. 96456) from ICICI Lombard & had offered to increase the health insurance cover to Rs. 8.50 lacs on my existing Health Insurance Policy No.4034i/HIR/05056154/01/000. On my acceptance of terms & condition as explained by Mr. Salil, I had give go ahead for charging Rs. 3033/- to my SBI Credit Card No. xxxx...
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Kalpana Talpade
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim not reimbursed

Address:Mumbai City, Maharashtra

We had taken a mediclaim for the full family & when my husband was hospitalized, we were denied the money. I have attached the letter send to them by my husband. Now, when the claim is due for renewal, they have started calling us for the same. We have been paying them for 2 consecutive years.


June 7, 2010
To
ICICI Lombard i-Health Care
TGV Mansion, 5th & 6th floor,
Khairathabad,br...
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P
paddy786
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Hospitalisation Claim

Address:Hyderabad, Andhra Pradesh

My claim No.[protected] was rejected by ICICI-Lombard since they consider this policy as 3rd yr policy.”

I would like to state that this is not a 3rd year policy as considered by ICICI-Lombard and it is now 5th year policy as Ias illustrated below :

Policy Taken on end of Year Year
23-Jun-07 22-Jun-08 1st Year
23-Jun-08 22-Jun-09 2nd Year
23-Jun-09 ...
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sharmas7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status not updated in respect of our claim docket submission

Address:Central Delhi, Delhi

Hi Sir/Madam,

This is to inform you that I had taken a policy @ ICICI Lombard Health Insurance (Nirmaya Policy) last year in respect of my daughter Ms. Surbhi Sharma bearing Policy No. 4015/0002352/03/000.

I had submitted all my original bills, proofs and presciptions at your branch situated at ICICI Lombard, Nirain Manzil, 3rd Floor, Barakhamba Road, New Delhi - 110001 on 30.12.11 with Mr. Deepak Khanna
br...
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BrijeshDel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRAVEL INSURANCE REFUND

This is for 'ICICILom=[protected]' Refund for PNR PCIIAQ, PZOVBF from Jet Airways cancelled on 23rd Dec 2011 for flights on 26the & 27the Dec 2011.

Received the refund from Jetr Airways on thee same day, but, refund from ICICI Lombard not received yet.
It was left, as might take time. But, when I checked the refund status again on my cards on 26the Dec 2011, I didn't found the same and contacted the...
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Neha Soni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need to cancel the registration made for parental insurance through Wipro Technologies, Pune

Address:Pune, Maharashtra

Last year I took ICICI Lombard parental insurance(Comprehensive) package for my parents through the company(Wipro Technologies) I am working in. I was not aware that I have to cancel registration as I dont need this policy anymore.

Kindly help me for the same.

Thanks,
Neha Soni
Wipro Technologies.
email - [protected]@yahoo.com...
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raj_aroor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance not received since one month and rude on call support !!

Address:Bangalore, Karnataka

This is a totally useless courier service. Incompetent and no wonder the icici Insurance company is using this courier, because the people representing icici auto insurance are also incompetent and very rude who dare to slam the phone on your face !!

My auto insurance was supposed to end on Jan 1st 2012. Since november 2011 i started to get the calls from all the auto insurance companies everyday and every hours for renewing...
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Address:Maharashtra

My name is SUDHISH OJHA.I have purchased Rishtey Policy 4034i/RIS/W-1407589/00/000 as on 14th December 2009 from ICICI LOMBARD at a cost of 24,568 INR for a payment term of 2 years ending 14th December 2011 .6 months after purchasing this product from ICICI LOMBARD they have stopped this product without any intimation written or over phone.Now when after 2 years when i am asking towards renewing this product they are saying it cannot be renewed.br...
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biman230
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Insurance

Address:Mumbai Suburban, Maharashtra

Dear Sir/ Madam,

Following are the sequence of events in regards to my complain against ICICI Lombard Health Care.
1. On 7th August 2011 I have been admitted To Sane Nursing Home after complaining of chest pain.
Doctor inform that I had a massive cardiac arrest and started treatment. And after treatment I have been
discharged on 12th August and after follow up check Dr. Sane send to Hiranandani Hospital...
+1 photos
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S
sunilshirude
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong premium calculated becomes wrong policy

Address:Balasore, Odisha

Sir, I have taken on line health insurence policy family protector plan from ICICI Lombard. During on line transaction, wrong age group selected by ICICI person & quoted wrong premium. so policy becomes wrong. Now I want correct it or cancel the policy, but ICICI lombard not supporting for the same. Now tell me where to complaint against ICICI Lombard. My policy no. 4034i/FPP/W-5163112/00/000. Please give procedure to compliant....
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narendra motiram panchal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis selling policy from credit cards to lombard

Address:Mumbai City, Maharashtra

I am Narendra Motiram Panchal wants you to inform you that icici lombard health insurance company offered me by online a heath insurance policy on 3rd june 2009 on behalf of my icici credit card no-[protected] on installment basis,health insurance policy no.4034i/CHT/04748336/00/000 ,but after some time credit card company send me sms that we cant give you a installment facility on your credit card so please meet your merchant....
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vkagrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud done by co employee

Address:Uttarakhand

ICICI LOMBARD FAVOURS ITS CORRUPTED STAFF. NO ACTION HAS BEEN TAKEN BY THE CO AGAINST THEIR EMPLOYEES FOR THE
FRAUD DONE BY THEM & IF THE FRAUD IS DONE BY THEIR AGENTS CO IS READY TO TAKE ACTION AGAINST IN POLICE.I HAVE VERY
BAD EXPERIENCE.IS THERE ANY AUTHORITY TO TAKE LEGAL ACTION AGAINST THE CO FOR FRAUD DONE BY THEIR EMPLOYEES. PLS
TELL

VIJAY KUMAR
[protected]...
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A
avinash bhusari
from Bengaluru, Karnataka
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renewal of car insurance

Address:Nagpur, Maharashtra

car insurance policy no.MI[protected] car no. MH-31 AG 6806 for the period 11 july 2010 to 10 july 2011, proposal date 12 may 2010,
i had insured my car referred above, i baught this car in july 2000, & since then had comprehensive insurance policy, i went to USA on 11 april , with instructions to my relative to renew this policy, accordingly , he contacted the agency over phone, but they didnot respond,
i returned...
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debanshu07i
from Mandleshwar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain for non receipt of Mediclaim Amount.

Address:West Bengal

sir
This is to inform you that I am, Kanchan Kumer Dey a madiclame Insurence holder of ICICI Lomberd bearing the mediclame Policy number[protected].
I am a patient of Brain tumer and now I am passing through the treatment since last eight monthes. After my Brain surgury I paid a huge amount of Hospital Bills,
after few days of surgery I submit the hospital Bills to get the amount of Mediclame from your end through the...
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jansevak62
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DO NOT BUY HEALTH PLAN WITHOUT MEDICAL EXAM

Address:Mumbai City, Maharashtra

A TRAGIC STORY

2005- A person with good health condition approaches ICICI BANK for housing loan. A ICICI LOMBARD HEALTH PLAN sold to the borrower. Borrower purchase the policy in fear that his loan case will be rejected.

2008- A healthy insurer visit PACHMARI also visit the CHOURAGARH.

2009- Person is suffered with Kidney Problem - so called Polystic Kidney which he does not the meaning also.br...
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