ICICI Lombard Complaints & Reviews

I Mr. Balasaheb V. Gangurde (mob.: [protected]) had applied for a Credit card which I received along with the Secret code number. However, the same has still not been opened or used by me for making any purchase. To my surprise and shock one fine day I received a statement that indicated the premium towards ICICI Lombard Policy which was never purchased or consented to.
On contacting the ICICI Credit card section I was told to contact ICICI Lombard team for clarification. On contacting ICICI Lombard team through my numerous correspondences I was ultimately told that the Voice Recording System sahl be played to confirm that I had consented to the policy. However until date despite repeated reminders for fixing a schedule to hear the VRS, I have still not yet been contacted by ICICI Lombard team to play the same and in fact they just seem to be making promises to play the same in my presence without actually fixing a schedule for the same. The startling fact is that when they sent me the scanned copy of the policy through mail, the original which I have never received, I have found that the mobile number on the policy is that of some Mr. Sawant and not my own.
In this connection I have various correspondence with them which I am pasting below for your perusal with the hope of receiving justice in my case.

Thanking you.

Yours sincerely

Balasaheb V. Gangurde
(Mob.: [protected])
email: dt.[protected]@airindia.in





{In Archive} Auto Responder.

customercare to: DT.Bhoye 06/04/2010 13:28



Archive: This message is being viewed in an archive.

This is a system generated e-mail. Please do not reply to it.

This e-mail address is not set up to receive incoming e-mails and therefore we will not be able to respond to your queries.

If you need assistance you may:
(1) Log in to your account online and write to us through Accounts Manager
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care.


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)







































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT Bhoye 06/04/2010 13:47



Archive: This message is being viewed in an archive.

Dear Customer ,

Thank you for writing to ICICI Lombard General Insurance Company Ltd. This auto-acknowledgement confirms the receipt of your email.
The customer support team will revert to you within 72 hours.

**This interaction is being tracked through the subject line. Please do not change/modify it while reverting to us**

If you have contacted ICICI Lombard earlier in this regard kindly provide us the interaction id to enable us to process your request faster. Also request you to provide your contact number and complete address with pin code to facilitate our future correspondence with you. Please click here to track your interaction status online.

Did you know with our website www.icicilombard.com you can:
• Know more about our Products and Buy Online
• Print your Policy Online
• Track your claims online
• Renew your policy online
• Save Premium details and Buy Online Later

Enjoy hassle-free experience of buying online with Instant policy and No Paper work!

Regards
Customer Support Team

________________________________________
DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)




-----Original Message-----
From: DT Bhoye [DT.[protected]@airindia.in]
Sent: Tuesday, Apr 6 2010 1:27PM
To: [protected]@icicilombard.com [[protected]@icicilombard.com]
Cc: [protected]@icicibank.com [[protected]@icicibank.com]; [protected]@icicihfc.com [[protected]@icicihfc.com]
Subject: ICICI Lombard Policy
The Manager
ICICI Lombard General Insurance Company Limited
Customer Support team
4th Floor, Interface 11,
Office No. 401 & 402
New Link Road, Malad (W)
Mumbai – 400 064

Date: 6th April 2010

Respected Sir,

Subject: ICICI Lombard Policy


Pursuant to my various correspondences on the subject matter with the ICICI bank through e mail regarding an amount debited to my credit card No. [protected], I have been advised to contact your office to sort out the disputed matter. In this regards I submit that I have never purchased any policy as claimed by the bank in this regards. I therefore fail to understand why an amount has been debited to my Credit Card Account when no purchase has been made by me from ICICI Lombard General Insurance Co. Ltd. Further this is to inform you that I have not even received any policy for which the amount is debited to my credit card account.

The error committed on your part has put me to great convenience as my application for housing loan number [protected] has been kept in abeyance due to this outstanding amount shown on my credit card account. Kindly sort out the matter at the earliest as I have applied for a housing loan for purchase of a flat for residence purpose and delay in getting the same processed shall put me to further inconvenience.

Kindly do the needful at the earliest failing which I shall be constrained to approach the Consumer Grievance Cell to not only seek justice in my case but also claim compensation for the inconvenience caused to me.

Thanking you.
Yours sincerely,

(B.V. Gangurde)
Mobile:[protected]
Address for correspondence:
9/4, Old Air India colony,
Kalina, Santacruz – East
Mumbai 400 029.





________________________________________
DISCLAIMER:
This email (including any attachments) is intended for the sole use of the intended recipient/s and may contain material
that is CONFIDENTIAL AND PRIVATE COMPANY INFORMATION. Any review or reliance by others or copying or distribution or
forwarding of any or all of the contents in this message is STRICTLY PROHIBITED. If you are not the intended recipient,
please contact the sender by email and delete all copies; your cooperation in this regard is appreciated.
Air India Ltd.




{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 12/04/2010 13:33



Archive: This message is being viewed in an archive.


Customer Support Team

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we wish to inform you that your policy has been expired on 28-Jun-2009.
Further to inform you that the soft copy of the policy document attached with this e-mail for your kind perusal.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul

DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)
























{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 23/04/2010 12:43



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail, we would like to inform you that as per your request we are arranging to retrieve the proof of your consent for your policy bearing number 4063/HAP/03730477/00/000. The same would enable us to trace whether the confirmation for policy issuance was given from your side.
We would revert to you shortly regarding the same.
Request your co-operation in the interim.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)







































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 30/04/2010 12:08



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail, we wish to inform you that we have retrieved your voice recording for your policy bearing number 4063/HAP/03730477/00/000, through our systems wherein you have given the consent for policy issuance and authorized us to debit an EMI of Rs.1333/- against your credit card account.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)






































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 05/05/2010 03:06



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail policy bearing number 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS (Voice Recording System) has been forwarded to the concerned team and we will revert to you at the earliest.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)







































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 06/05/2010 12:00



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we request you to provide details mentioned below to proceed further.
Alternate Contact Number (Mobile Number and Land Line Number with STD Code)
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)

























{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 06/05/2010 18:27



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail policy bearing number 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS (Voice Recording System) has been forwarded to the concerned team and we will revert to you at the earliest.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)


















{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 11/05/2010 10:10



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we regret to arrange a call back on your requested month of June 2010 in advance hence we request you to once you returned back to vacation so we will arrange to play the VRS (Voice Recording System).
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)




























{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 21/06/2010 15:17



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS has been forwarded to the concerned team and we will revert to you at the earliest.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)





























{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 25/06/2010 16:36



Archive: This message is being viewed in an archive.

Dear Customer,

Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.

We regret for the delay caused to you.

With reference to your e-mail regarding policy no. 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS is under process and we will revert to you at the earliest.

For any further assistance, please feel free to write to us.

Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)























{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy

CustomerSupport to: DT.[protected]@airindia.in 01/07/2010 12:12



Archive: This message is being viewed in an archive.

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy no. 4063/HAP/03730477/00/000, we wish to inform you that as per reverted received from our concerned team, we note that the VRS already has been played to you (BALASAHEB GANGURDE).
Further, we wish to inform you that if you have any clarification of the VRS so we request you to get in touch with nearest ICICI Lombard branch and they will assist you accordingly.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)


























{In Archive} ICICI Lombard Policy

DT Bhoye to: customersupport 06/04/2010 13:28


Cc: customercare, rajeshvirkar




Archive: This message is being viewed in an archive.

The Manager
ICICI Lombard General Insurance Company Limited
Customer Support team
4th Floor, Interface 11,
Office No. 401 & 402
New Link Road, Malad (W)
Mumbai – 400 064

Date: 6th April 2010

Respected Sir,
Subject: ICICI Lombard Policy

Pursuant to my various correspondences on the subject matter with the ICICI bank through e mail regarding an amount debited to my credit card No. [protected], I have been advised to contact your office to sort out the disputed matter. In this regards I submit that I have never purchased any policy as claimed by the bank in this regards. I therefore fail to understand why an amount has been debited to my Credit Card Account when no purchase has been made by me from ICICI Lombard General Insurance Co. Ltd. Further this is to inform you that I have not even received any policy for which the amount is debited to my credit card account.

The error committed on your part has put me to great convenience as my application for housing loan number [protected] has been kept in abeyance due to this outstanding amount shown on my credit card account. Kindly sort out the matter at the earliest as I have applied for a housing loan for purchase of a flat for residence purpose and delay in getting the same processed shall put me to further inconvenience.

Kindly do the needful at the earliest failing which I shall be constrained to approach the Consumer Grievance Cell to not only seek justice in my case but also claim compensation for the inconvenience caused to me.

Thanking you.
Yours sincerely,

(B.V. Gangurde)
Mobile:[protected]
Address for correspondence:
9/4, Old Air India colony,
Kalina, Santacruz – East
Mumbai 400 029.
















































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 19/04/2010 12:13


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul

The information provided by you in the below email is not at all satisfactory as the same does not reveal any facts of the case wherein I have informed you that I have never purchased a policy from your insurance company.

Further by merely sending me a soft copy of the policy which has not been purchased by me and that to mentioning some Mr. Ravi Sawant's Mobile number ([protected]) itself proves that the same has not been purchased by me and only my details are being used to unnecessarily harass me for no rhyme or reason.

In view of the above I once again request you to cancel the subject policy which has been erroneously / fraudulently issued in my name and clear my outstanding that are shown against my credit card.

I once again inform you that my Housing loan application which is in the pipeline has been kept on hold due to this outstanding shown against my credit card.

Kindly do the needful at the earliest failing which I shall have no option but to resort to legal action in the case at your costs and consequences.

Bhalasaheb Gangurde
Mobile No.[protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 12/04/2010 13:33
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we wish to inform you that your policy has been expired on 28-Jun-2009.
Further to inform you that the soft copy of the policy document attached with this e-mail for your kind perusal.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team

DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)
[attachment "DT Bhoye 12-Apr-2010.pdf" deleted by DT Bhoye/Airindia]
















































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 24/04/2010 14:33


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear M S Nurul

Kindly inform me a time frame within which you will revert to me after retrieving the evidence. In the interim I shall rest assured that I shall be given due justice in my case.

Thanking you.

Balasaheb Gangurde

Mobile No.[protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 23/04/2010 12:43
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail, we would like to inform you that as per your request we are arranging to retrieve the proof of your consent for your policy bearing number 4063/HAP/03730477/00/000. The same would enable us to trace whether the confirmation for policy issuance was given from your side.
We would revert to you shortly regarding the same.
Request your co-operation in the interim.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)




{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 30/04/2010 14:25


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

Thank you for the response in connection with the subject matter. Kindly inform us a convenient time when you can attend our office at the address mentioned below, between 0900 hrs upto 1700 hrs on any day from Monday to Friday, in order to play the voice recording retrieved by you from the system.

Address:

Aircraft Stores
MMD, Hangar No. 3
Air India Ltd
1st Floor, Old Airport
Kalina
Santacruz - East
Mumbai - 400 029

Thanking You

Balasaheb Gangurde

Mob.: [protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 30/04/2010 12:08
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail, we wish to inform you that we have retrieved your voice recording for your policy bearing number 4063/HAP/03730477/00/000, through our systems wherein you have given the consent for policy issuance and authorized us to debit an EMI of Rs.1333/- against your credit card account.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)
















































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 05/05/2010 10:45


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.




From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 05/05/2010 03:06
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy

Dear Mr. M S Nurul,

I thank you for the co-operation in this regards with the hope that provision to play the VRS shall be done at the earliest.

Regards

Balasasheb Gangurde

Mob.: [protected]

Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail policy bearing number 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS (Voice Recording System) has been forwarded to the concerned team and we will revert to you at the earliest.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)




{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 06/05/2010 14:00


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

I thank you for the co-operation in this regards and confirm that I do not have any alternate mobile number as requested by you. With regards to the land line, please be informed that providing you my office extension number shall not serve the purpose as I am mostly on the field job and your efforts of getting me on the extension number shall be futile. Therefore please feel free to contact me on the mobile number mentioned herein below.

Regards

Balasasheb Gangurde

Mob.: [protected]




From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 06/05/2010 12:00
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we request you to provide details mentioned below to proceed further.
Alternate Contact Number (Mobile Number and Land Line Number with STD Code)
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)

























































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 07/05/2010 09:44


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

Since Summer Vacations have begun concerned persons who shall be present during the playing of the VRS are not available in station.

In view of the above you are requested to fix a date convenient to all i.e. some time after the second week of June 2010. Further also ensure that the day fixed is on any day between Monday and Friday from 0900 hrs to 1700 hrs.

Thanking you for your co-operation.

Balasaheb Gangurde

Mobile:[protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 06/05/2010 18:27
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
We regret for the inconvenience and delay caused to you.
With reference to your e-mail policy bearing number 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS (Voice Recording System) has been forwarded to the concerned team and we will revert to you at the earliest.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)

























































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 16/06/2010 20:25



Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

With reference to the below mail please be informed, that we shall visit your office on Saturday the 19th June 2010 at 1100 hrs, to hear the VRS (Voice Recording System) as mentioned by you. In this connection also make necessary arrangement to record the Minutes of the Meeting which shall be attended by Myself and two other persons, for which a copy is to be handed over to us.

Kindly reply immediately with a line of confirmation and the venue of the meeting.

Thanking you.

Regards
Balasaheb Gangurde
Mob.:[protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 11/05/2010 10:10
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we regret to arrange a call back on your requested month of June 2010 in advance hence we request you to once you returned back to vacation so we will arrange to play the VRS (Voice Recording System).
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)


























































{In Archive} Fw: RE:'ICICILom=[protected]' ICICI Lombard Policy

DT Bhoye to: CustomerSupport 18/06/2010 12:47



Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

Kindly refer the below mail and confirm the schedule of our visit to your office along with the the address of venue to be visited.

Regards

Balasaheb Gangurde
Mobile:[protected]

----- Forwarded by DT Bhoye/Airindia on 18/06/2010 12:43 -----

From: DT Bhoye/Airindia
To: "CustomerSupport" <[protected]@icicilombard.com>
Date: 16/06/2010 20:25
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy


Dear Mr. M S Nurul,

With reference to the below mail please be informed, that we shall visit your office on Saturday the 19th June 2010 at 1100 hrs, to hear the VRS (Voice Recording System) as mentioned by you. In this connection also make necessary arrangement to record the Minutes of the Meeting which shall be attended by Myself and two other persons, for which a copy is to be handed over to us.

Kindly reply immediately with a line of confirmation and the venue of the meeting.

Thanking you.

Regards
Balasaheb Gangurde
Mob.:[protected]



From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 11/05/2010 10:10
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy number 4063/HAP/03730477/00/000, we regret to arrange a call back on your requested month of June 2010 in advance hence we request you to once you returned back to vacation so we will arrange to play the VRS (Voice Recording System).
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)










































{In Archive} Re: Fw: RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 19/06/2010 03:46



Archive: This message is being viewed in an archive.

Dear Mr. M S Nurul,

With reference to the below mail, we were of the opinion that you might have send us a line of confirmation regarding the proposed meeting today at 1100 hrs. However, we regret to note that neither have you intimated to us nor have you even bothered to reply to our mail which was sent to you a few days ago.

In this connection please take note that the next date convenient to us would be 26th June 2010, Saturday, when myself and other two persons shall be present. In case we are not intimated or called as mentioned by you to hear the VRS (Voice Recording System) it shall be deemed that either you are not in possession of my voice of confirmation of the policy or you do not have the same and we shall not pursue the matter and treat the same as closed and settled in my favour.

If this is the case also ensure that I am not sent any bills regarding the policy I have not purchased.

Regards

Balasaheb Gangurde
Mobile:[protected]





From: DT Bhoye/Airindia
To: "CustomerSupport" <[protected]@icicilombard.com>
Date: 18/06/2010 12:47
Subject: Fw: RE:'ICICILom=[protected]' ICICI Lombard Policy


Dear Mr. M S Nurul,

Kindly refer the below mail and confirm the schedule of our visit to your office along with the the address of venue to be visited.

Regards

Balasaheb Gangurde
Mobile:[protected]

----- Forwarded by DT Bhoye/Airindia on 18/06/2010 12:43 -----

From: DT Bhoye/Airindia
To: "CustomerSupport" <[protected]@icicilombard.com>
Date: 16/06/2010 20:25
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy


Dear Mr. M S Nurul,

With reference to the below mail please be informed, that we shall visit your office on Saturday the 19th June 2010 at 1100 hrs, to hear the VRS (Voice Recording System) as mentioned by you. In this connection also make necessary arrangement to record the Minutes of the Meeting which shall be attended by Myself and two other persons, for which a copy is to be handed over to us.

Kindly reply immediately with a line of confirmation and the venue of the meeting.

Thanking you.

Regards
Balasaheb Gangurde
Mob.:[protected]








































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 22/06/2010 11:37


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear M S Nurul,

This has reference to the tele conversation Ms Smita had with Mr. Bhoye on behalf of the undersigned on[protected] at 0945 hrs. In this connection she had requested us to listen to the VRS over the telephone, which was not accepted by us as we had already vide several emails requested to visit your office along with two of my representatives at a time mutually agreed upon by us to hear the VRS. Further, she had even stated on phone that she would send us a mail regarding our conversation and other details which, we regret was not sent by her.

We fail to understand the reason for the delay in playing the VRS at your office site when we shall be present to hear the same. Kindly expedite the process to settle the matter.

Mr. Balasaheb Gangurde

Mob.: [protected]


From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 25/06/2010 16:36
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,

Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.

We regret for the delay caused to you.

With reference to your e-mail regarding policy no. 4063/HAP/03730477/00/000, we wish to inform you that your request for arrange to play the VRS is under process and we will revert to you at the earliest.

For any further assistance, please feel free to write to us.

Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)




















































{In Archive} RE:'ICICILom=[protected]' ICICI Lombard Policy Notes Link


DT Bhoye to: CustomerSupport 01/07/2010 12:20


Cc: "DT.[protected]@airindia.in"




Archive: This message is being viewed in an archive.

Dear Mr M S Nurul,

At the very outset, may we inform you that the VRS has not been played to me (BALASAHEB GANGURDE)and playing of the same was requested by us at a date and time fixed mutually at your site when the same shall be attended by Mr. BALASAHEB GANGURDE and other two representatives.

From your below mail it is clearly evident that you are only trying to avoid the issue as you do not have any evidence to prove you contention as claimed by you. Please note under such a situation we shall be constrained to approach the Consumer Grievance Cell to seek justice in my case. Further, until such time we hear the VRS from you at your site as requested by us we shall treat the matter as closed which you may please take note.

(BALASAHEB GANGURDE)

mob.: [protected]





From: "CustomerSupport" <[protected]@icicilombard.com>
To: "DT.[protected]@airindia.in" <DT.[protected]@airindia.in>
Date: 01/07/2010 12:12
Subject: RE:'ICICILom=[protected]' ICICI Lombard Policy



Dear Customer,
Please do not change the above subject line while replying to this mail or for marking us any mail related to this case.
With reference to your e-mail regarding policy no. 4063/HAP/03730477/00/000, we wish to inform you that as per reverted received from our concerned team, we note that the VRS already has been played to you (BALASAHEB GANGURDE).
Further, we wish to inform you that if you have any clarification of the VRS so we request you to get in touch with nearest ICICI Lombard branch and they will assist you accordingly.
For any further assistance, please feel free to write to us.
Assuring you of our best services.
Regards,
M S Nurul
Customer Support Team


DISCLAIMER:
This email (including any attachments) is scanned by Air India's Internet Gateway Anti-virus/Anti-spam server.....Dept. of Information Technology(DIT)











































{In Archive} Housing Loan - Application No [protected]

DT Bhoye to: rajesh.virkar 31/03/2010 16:53



Archive: This message is being viewed in an archive.

Dear Sir,

Ref : Housing Loan Application No [protected].

With reference above it has been understood that my application for the housing loan has been with hold for the reason that against my Credit Card No. [protected] ICICI Lombard Policy dues of Rs. 19981.00 are out standing. Regarding this I have lot of correspondence with ICICI Lombard. Copy of last correspondence dated 15th September 2009 is attached herewith. In short, I, neither have taken insurance policy from ICICI Lombard nor have given any consent for such type of policy.

Therefore kindly verify the case & give the clearance for my application for the housing loan.

Regards

Balasaheb Gangurde

Mob:- [protected]

Hi,
I booked my four wheeler policy with ICICI Lombard on 29/Sep/2011. I made a transaction through my HDFC credit card, my account got debited when confirmed from customer. But as per ICICI Lombard agents it is not reflecting in there system. So i re-initiated the payment same day, now later on came to know from one of there customer care agents that the A/C has been debited but because of there technical problems they were not able to list my transaction. Now its been more then 12 days i have been calling them daily but still getting fake promises from them everyday that they will resolve this issue by today evening. But still its a mystery till now what is happening with my policy.
Now i am loosing my patience & need to go consumer court & need to raise a complaint against ICICI lombard because as per RBI's new rule if customer's query's are not getting resolved with in 7 working days we can complaint against the organisation.

Please suggest me what to do & how to proceed further.

Regards,
Varun

Pls find the below mails for your kind perusal,
I am the customer of ICICI Lombard my mother was health policy holder of ICICI Lombard (4063i/HAP/W-537370/01/000 ).
She was admitted in the hospital for heart surgery .Since I am working in corporate company I used the my corporate facility of cashless with Bajaj Alllienz for Rs 3.00 lacs .Unfortunately my mother treatment was extended as well my bill also extended upto 7.00 lacs.During that time I spoke to my corporate office they suggested me that they will trying the corporate buffer I was in that impression I have not used and informed to the ICICI Lombard which my mother already existing policy holder ( 4063i/HAP/W-537370/01/000 ).

Later I had submitted all my bills to my corporate office to get the corporate buffer.But I couldn't get the same all my bill got rejected.

Then i approached to ICICI Lombard this all taken near about 200 days. ICICI Lombard rejected my claim mentioned in the bellow mail.

I am humbly requesting you to could you pls help in this regard take this into consideration since I had spent more than 7.0 lacs for my mother hospitalization though I am not affordable I had continued treatment for my mother unfortunate she was no more evenafter long treatment.

I had borrowed from different sources and I had continued the treatment bcz she is my mother I can't leave in between the treatment.
I fought for till the last minute to recover my mother .and my other confident to continue the treatment is ICICI Lombard is with me they will reimburse the eligible amount.

Once again I am sincerely requesting due to small reasons rejection shouldn't be happened .Kindly consider my case and do the needful.

Note : ICICI Lombard till now they not returned my documents ie bills ,reports and other related docs.

Regards
Sastry GS
[protected]

Dear sir/madam,
My wife was admitted in hospital for 10 days in August. After discharged i send all papers to icici lombard health insurane for claim.
Now icici lombard health say claimant had SLE dieses and we not paid for this claim.
Doctor give opinion letter that this dieses is not connect with previous dieses and its not SLE dieses.
Before this claim i received my privious claim payment in month of june. And that time doctor mention that the pationt had SLE disese.
So how can they pass that claim? And reject this claim?
And also i ask to icici lombard health that please provide your licence no., state of licencing, Doctor who reject this claim ragistration no., and give medical reson to reject my claim. But they are not give me any type of clearification.

Dear Sir./ Madam,
I Mr. Hemant Madhukar Patil purchased ICICI lombard health issurance policy in 2009 for my mother name: Pushpa Madhukar Patil Rs 3 lakhs.. Now as per discussion with mumbai branch persons i took a top of 8 lakhs for me and my other past three months before but still i am waiting the hard copy of policy and health check up coupon. This is the worst service of ICICI lomard actually i already talk to Mumbai and hydrabad branch peoples but there is no reply from them. kidly help us.

Kindly arrage to send the hard copy of policy for my mother and my self;
Thanks.

Policy purchased by: Mr. Hemant Madhuakr Patil.
Pune. Mobile number : [protected]
Birth date: 11/01/1982
ICICI holder name: Pushpa Madhukar Patil C/o M.S.Patil, Sarswati nagar, near new bus stand, new muktainagar, Taluka: Muktainagar, District: Jalgaon, Pin code: 425306.
Mobile number : [protected].

I AND MY WIFE HAVE TAKEN ICICI LOMBARD TWO POLICIES FROM LAST THREE YEARS OF INDIVIDUAL.

I HAVE TAKEN THE POLICY FROM LAST 3 YEARS AND RECEVING HEALTH COUPON WHICH I CAN`T
USE BECAUSE NETWORK HOSPITAL LIST IS TO FAR FROM MY HOME AND YOUR NETWORK LIST DOES NOT COVERE BIG HOSPITALS LIKE HIRANANDNI IN VASHI & POWAI, FORTIS IN MULUND & VASHI, ALSO U DO NOT COVER MATERNITY EXPENSES & NEW BORN KID. AND YOU PROVIDE ALL THIS FACILITY TO CORPORATES,

NOW I AM EXPECTING NEW BORNBABY YOU ARE NOT COVERING METERNITY & ALSO NEWBORN BABY.

FOR CANCELLING POLICY YOU TAKE HALF THE AMOUNT. WHERE AS APOLLO, MAX BUPA, BAJAJ, STAR HEALTHCARE, TATA AIG PROVIDE ALL THIS FACLITY BETTER THAN YOURS. SO I AM TELLING THIS TO COMPANY FINANCIAL ADVISOR & OTHER STAFF TO NOT TAKE ICICI LOMBARD POLICY

PEOPLE TAKE POLICY TO CUT DOWN THERE MEDICAL EXPENSES.

SO THEY CAN WORK PEACEFULLY. IT SEEMS bhargav.[protected]@icicilombard.com YOU ARE DOING BUSSINESS OUT OF IT.

DEAR SIR I HAVE ONE J CB MACHINE WHICH WAS INSURED BY ICICI LOMBARD GENERAL INSURANCE MY J C B CLAIM WAS ON 23 SEPTEMBER 2009 BUT COMPANY NOT GIVE MY CLAIM PAYMENT I WAS COMPLANE ON I R D A , IRDA COMPLANE NUMBER IS[protected] AND PEHREDAR CNBC AWAZ COMANY GRIVANCES BUT ANY ONE NOT UNDERSTAND MY PROBLEM E HELP MEMY J C B MACHINE WAS FINANCE BY TATA FINANCER IS RECOVERY JCB MACHINE BY RECOVERY CHALLAN I AM SO HOPELESS AND SAD PLEASE HELP ME

I have paid Rs.12448/- towards premium amount for issuance of icici lombard health insurance policy for two years plan on 05-Aug-2011 online in icici lombard website.My proposal no:W-4185056.As per company request , underwent medical checkup & medical tests and reports also submitted.But till now there is no response from icici lombard .I tried to contact icici lombard and sent 5 emails to 24/7 service but they have no time to respond.Once again requesting icici lombard to issue my policy immediatly , if you are not interested in issuing the policy kindly return my amount,so that i can approach another company for health insurance policy.
[protected]@gmail.com
[protected]

Misguidance regarding Healh Policy.ICICI LOMBARD
Dear Sir/Madam,

I am receiving ICICI LOMBARD Customer Care Mrs.Namrata Daily Morning Phone Call at 10:00 A.m.to 11:00A.m. mails from Policy Bazaar highlighting the Family Health Policy.
I had a complain about ICICI LOM services. Hope you Branch Manager look after such requests. Incase you do not look after such complaints then please let me know the alternative where I can get justice.
I have applied Siliguri ICICI LOMBARD Sevoke Road,office and proposal from Branch Manager Mr.Avinash Cell No:[protected] kind of health policy fromdated:19/08/2011 ICICILOMBARD. However I am a S.B.I.Cheque No.960288 Rs.7,473/-Clearning dated:26/08/2011 ,I have know recieved message on my Mobile No. [protected] that the 19/08/2011 -indicating that No Message"I have know My policy Number/ Thank you for registering with icicilombard.com."

Dear Sir,

I have not applied any kind of health policy from ICICILOMBARD. However I recieved message on my Mobile No. [protected] on 20/08/2011 at 4.00PM indicating that " Thank you for registering with icicilombard.com."

I recieved message again on 29/08/2011 at 4.53pm on the same Mobile No. that "ICICI have dispatch my health policy on 26/08/2011 by first flight wide AWB No. ZB5320224."

It is quite surprising, that how come your company is taking such type of actions with out any corspondance, communication with your officials. Frequency of such type of incidence are increasing day by day which really irritates the old customers like me. I here by declaire that in future if at all, I fill to take up any of your Insurance Policy I personally will approach you. Now I request you to Cancel the above said Health Insurance Policy which is not required by me.

Kindly note that such type o[censored]ndue communication should not be repeated in future.

Regards,

K.S.Garud

email: - [protected]@rediffmail.com

I Raj Rani S Agarwal having policy no 4034i/HIR/03801864/01/000 had under gone ''ANGIOPLASTY'' the papers for the same were submitted at your CHEATER Lombard Department HYDERABAD. Today 29/8/2011 I received a call from YOUR CHEATER DEPARTMENT a person calling himself as MR.RASCAL PRABHAKAR having the most IDIOTIC phone no[protected] telling me that your claim as well as my policy has been rejected and cancelled due to their own SELFISH DESIRE TO EAT OUR MONEY OF AMOUNT Rs 2,94,738=00 FOR their FANCY DREAMS. If this was not enough they did not ACKNOWLEDGE to return our PREMIUM AMOUNT of 1 year of policy which is pending with them which I feel THAT THEY REQUIRE FOR THEIR DAILY FOOD AS THE COMPANY IS NOT FIT TO PAY THEM

Dear Mr.Rajeev Kalara (Area Manager ICICI LOAMBARD),
I have an accident of my car XYLO UP16X0520 ON 12-AUG-2011 on Greater Noida Express highway (rainy day), the accident is covered by insurance of your company icici Lombard( certificate cum policy no.3001/59444392/01/000),but we are not getting claim for some accidental part, it is found that Mr. Divendar (surveyor of icici, having i.d no.9621) first started to say not to give claim on front broken glass later after argument he give the claim of glass , but again he hold my back part of the car by saying that there is tape on the tale light, I request him many times to give claim on the hit part but, he refuse by saying that, this accident is not justifying, as there is rust on that part, I replied him that I will pay for the pervious(rust) part but give me for the rest( major part) of the hit part that is held on 12-aug-2011, but he refuse to do so.
It seems that we are cheated by your icici lombard company. First, you shows your good part, but, after time of claim on accident, we have to go to your office many time rather than going to hospital. Is this is your customer care? We do not have energy to do all this activity by leaving our important work.
So I request you to kindly resolve the problems in 24hrs, as after accident we are already in trouble.
If you will not resolve this problem we will go to court and also display the fact publicly so that rest of other (customer) will not get suffer by ICICI LOMBARD. This is not for Rs.8000.00 but it is the customer who is always gets cheated.
I just do not want to go to court but if you insist we will do.
Waiting for your kind support.


Regard
Saurabh yadav
I-26, ALPHA-2nd
GREATER NOIDA
(U.P)
[protected]

I HAVE ONE POLICY FROM ICICI LOMBARD SINCE LAST THREE YEARS. POLICY NO IS 4034i/FFH/W-282779/02/000. THIS WILL BE EXPIRED ON 20/08/2011. I HAVE APPROACHED TO ICICI FOR RENEWAL. BUT THEY HAVE REFUSED TO RENEW IT. SO, I HAVE GIVEN COMPLAINTS TO ITS CUSTOMERE CARE AND SHE HAS GIVEN ME FOLLOWING SERVICE REQUEST NUMBER 30811409 ON 03/08/2011 AND GIVEN THE ASSURANCE THAT IT WILL COMPLETED WITHIN TWO DAYS. BUT AFTER SEVERAL ATTEMPTS AND AFFORDS MY WORK IS STILL PENDING. I HAVE APPROACHED TO LOCAL OFFICE AT ICICI LOMBARD, BHARUCH BUT I DIDN’T GET ANY SATISFACTORY ANSWER.

I have motor (4wheeler) insurance with ICICILombard – previous year[protected], had one claim in the year 2010,

Again renewed the policy for year Sep 2010 – Sep2011 through online (ICICILombard.com) , while filling up online, I gave previous policy information also.

After renewal sale is done for Rs.5768. In this moth(August 2011), Vehicle got damaged due to minor accident on the road, when I went up for a claim,

Insurance company is asking me to pay NCB (non claim bonus) around Rs.1500 , as their system calculated or did not have information of my previous year claim.
Unless I pay that amount back to company, they are not willing to give claim money.

My concern was I gave complete information about previous policy online and also informed that there was a claim in previous policy, and made a renewal online.
If their system or process did not check the details properly at the time of sale, After the sale, that to while we go for a claim, it surprise that I have to pay back the money.


Why should I pay? If the company showed initially that amount, I might have chosen a different insurance company. By showing fancy advertisement 20-30% of previous premium,

One consumer enters into insurance policy, Company started threatening to pay back money, otherwise creating issues with claim amount?

Is that reasonable? Please advice.
Thanks
Phani

Dear Sir,
ICICI Lomabard Insurance people are calling me for the past Three months on a daily basis in my mobile number [protected] and disturbing me asking to take insurance. I have clearly refused that i am not interested to take insurance in their company several times when they called me.(they have called from the numbers-[protected],[protected],[protected],.[protected],[protected],[protected]...⇄ after i had marked all the numbers to my reject call list also they are calling me in a new number on a daily basis.This is a big nuisence caused by ICICI Lombard for public like us. Kindly do the needful to avoid nuisence like this.
Regards
CA.V.Ravindran.F.C.A.
118/90, Adhisakthipuram
Angammal Colony
Salem-636009
email:[protected]@gmail.com
mobile number-[protected]

Respected Sir,

I am Ashok Kumar yadav serving in Indian Army ,Holding ICICI Lombard
Motor Insurance Cert No 3005/13029641/10164/000 dt 21 Mar 11. I write
down few lines for your kind consideration and favouable action pl. I
bought a new vehcle on 18 Mar 11 and insurance alongwith the veh. On
29 Apr my brother Mr Surjit Kumar yadav met with accident, on the date
of accident he was holding LD(learner DL) as well as he had already
applied for the Permanent DL, he received the DL on 05 May 11. We made
request accordingly, a svy officer visited and told us to deposite the
veh to the nearest Hero Honda Agency for repair. Now the veh is ready
for delivery they are now saying that the cost of the repair is
52,000/- which is now required to paid by us as that at time of
accident the driver was holding Learner Driving Licence. But as you
are aware regarding issue of DL. If you apply for DL it takes minimum
10 days, we have already applied for the DL on the date of accident. I
have few points to discuss that are as under :-

(i) If the claim was not in order why the svy officer insisted us to
deposit the veh for repair, we would get repaired whenever we have the
amount as said.

(ii) The Defination of Driver to drive Veh is . Any person
including insured provided that a person driving helds an effective
driving licence at the time of accident and or not disqualified from
holding or obtaining licence.Provided aso that the person holding an
effective Learners licence may also drive the vehicle and that such a
person satisfies the requirement of Rule 3 of Central Motor Vehicle
Rules, 1989


Pl look in to the matter and reply me soon.

Motor Veh Accident Claim registration No is MOT02156seven5


Ashok Kumar Yadav (My EMAIL ID is ([protected]@gmail.com)

dear sir/madam
with due respect i was an policy holder of Icici lombard car insurance last year. My policy no is 3001/57758970/00/000 of ford fiesta car on name of anil golecha
add : G-73 Shastri nagar jodhpur and contact no is [protected]. I request them to provide my NO CLAIM CERTIFICATE (NCC) but they are saying that your policy has been experied last year and we cant provide you NCC after 90 days but while taking insurance they didn't said any thing about this matter. Now i have taken insurance of my car from united india insurance co and they require NCC for their knowledge
Regarding this i need your help for NCC.

Thank you

with regards
Anil Golecha
policy no 3001/57758970/00/000
Add G-73 Shastri nagar
Jodhpur
mobile no [protected]
Email add : [protected]@yahoo.com

i have health policy no. 4034i/FFH/W-282779/02/000 from icici lombard since 2008. and it will be renewed every year. now when i am concerned the customer care of icici for renewal of this policy they have denied to renew it. my policy will be expired on 20/08/2011. they are saying that i have made a claim last year so they cannot renew it. if you have no claim during policy year then only they will renew it.so, as per my opinion ICICI IS POOREY PARIVAR KI POORI TENSION.

Respected Sir,

I have not received original document of my policy (Policy No-4034i/FPP/65160306/00/000, REQUEST NO[protected]which u had send by courier to me. please send documents on my office address so that i can receve myself. My work place address is given below.

Amson Interconnect Pvt Ltd.
109, ist Floor, Royal Chamber,
12/14 WEA Karol bagh New Delhi-110005
Ph: [protected] (Kanta )
email:kanta.[protected]@yahoo.co.in


Thanks

Kanta Bharti

SIR
My auto had gone under a minor accident a month ago.We have registered a claim to ICICI LOMBARD helpline.The complain no is MOT02109654.but unfortunatly after several reminders to the local officer Mr Alok Kumar Pandey and Mr vivek we have not received any survey till date.after several complaints to above officer.It seems that they are misguiding us on the Issue