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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 50

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M
Manish Mahaseth
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACCIDENT CLAIM NOT RECEIVED

Address:Darbhanga, Bihar

SIR
My auto had gone under a minor accident a month ago.We have registered a claim to ICICI LOMBARD helpline.The complain no is MOT02109654.but unfortunatly after several reminders to the local officer Mr Alok Kumar Pandey and Mr vivek we have not received any survey till date.after several complaints to above officer.It seems that they are misguiding us on the Issue...
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I
indoma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and claim rejection

Address:Haridwar, Uttarakhand

Had insured my unit - The Littel Factory with ICICI Lombard. At the time of taking the cheque and discussions, something else was committed. Last year, there was an unfortunate incident and fire at the premises.

It was shocking how ICICI just ran from it's responsibilities.

I have written several times to the authorities. But they have not responded satisfactorily. Many mails/couriers have been sent to...
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N
neeraj.sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy Renewal

Address:East Delhi, Delhi

Hello Sir/Madam

Greetings !!!!!!!

I have an insurance policy from ICICI Lombard ( Policy number 4034i/FFH/W-021631/03/000 ).
I made a payment via cheque (ING Vysya Bank cheque no .156371 Rs 5920 dated 2 june 2011 ).Cheque amount is also deducted from my bank account.
But till date ( 7th july) my policy is not renewed . Company people say it is expired. No body giving me proper answer.
Please...
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S
Sanjeev Bhakhri
from Jaipur, Rajasthan
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Nuisance & misconduct through sales calls on phone

Address:Delhi

Dear Sir,
Greetings to you,

I am forced to register my resentment & complaint to get attention from higher authorities from ICICI Lombard insurance. Now days, everybody is irritated to receive unwanted calls from people selling insurance, loan, telecomm products or various other offering. There should be a limit, some strict code of conduct on unauthorised interaction for these tele calling agencies & individuals.br...
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G
ggobu
from Kuzhithurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor claim

Address:Viluppuram, Tamil Nadu

My Motor vehicel bearing Number TN32C9165 met an accident on 27.4.2008 and the intimation was made to the ICICI Lambord insurance company on the same date. The vehicle was sent to authorised service station for repair works on 29.4.2008. The above vehicle repair charges come to Rs.66498(Carriage Bill only) and other repair charges, recovery charges, come to Rs.20000/-. The vehicle was ready after repair on 03.06.2008. But the insurer...
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H
Hreehan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISLEADING POLICY WORDINGS

Address:Faridabad, Haryana

I would like to draw your kind attention to misleading policy wordings of ICICI Lombard General Insurance Company Ltd. This is regarding health insurance policy#4034i/FFH/W-1815226/01/000 sum insured (Rs 3,00,000) renewed on 13th June,11 for Rupees 5,920. I included one extra member in the policy this year & paid an additonal sum of Rs 1,400 for the same.


As per their renewal benefits stated in the policy wordings:...
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N
neerajsaxena79
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding base plan

Address:Budaun, Uttar Pradesh

I purchased health policy for my mother.The base plan for cover 300000. was suggested with top up plan of rs 800000 cover.A medical chekup was required by the company but company did not manage medical chekup.But amount of rs.3033 for top policy was deducted from my acount.I call several times for medical chekup but failed.Now i want to refund my premium for topup plan because without base plan top plan is use less.policy details are as follows.br...
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A
Amal kannan
from Badagara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

silly rejection

Address:Bangalore, Karnataka

Dear Sir/Madam,

I, Amal Kannan, would like to inform you that, I am having a Health Insurance Policy in your esteemed ICICI Lombard Insurance bearing policy no. 4005/M/0000009/84855,
claim no. 70211647

I met an accident on 07.02.2011 and there was a fracture in my wrist. So, i was admitted in Columbia Asia hospital and undergone for a surgery. Since the charges of the hospitalization was so high I was...
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G
goofy1989
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of policy

Address:Delhi

Regarding the cancellation of my travel policy number 4050/2069944/00/000 and according to your mail on 9 may 2011 I the customer care team was to get in touch with me in 48 hours and today it has been one month.
There has been no reply to my previous mails and I am extremely unhappy and angry by this ignorant attitude of icicilombard towards my continuous requests.When I had taken the policy from your company executive I was assured...
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S
sandeepnetin
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SETTLEMENT OF MEDICLAIM

Address:West Delhi, Delhi

DEAR SIR,
in year 2005 i got call from customer care of icici lombard regarding mediclaim policy and trusting name of icici i agreed to took the policy.i paid premium for 2 years and in year 2007 end i suddenly fell seriously ill and hospitalized for 1 month. this is time when i need my money back as i am only earning member and my father is also retiered and hes heart patient,,,intead of helping me the put my mediclaim on hold,,i...
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D
Deepm67
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confirmation of the policy

Address:Pune, Maharashtra

Dear Sir,

This is to let you know that i had insured my Motor vehicle (2-wheeler) from ICICI lombard general Insurance. On 20th of May. i registered a claim against my Vehicle. But during the inspection procedure, i came to know that my ploicy is yet to be confirmed in the system.

Could you please let me know that why its still to be confirmed in the system as i got the original document and i also paid the money..br...
+1 photos
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L
lalit_soni
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLAIM WRONGLY APPROVED AND MISBEHAVED

Address:Central Delhi, Delhi

HI,
I, LALIT SONI having CHEVROLET SPARK WITH REGISTRATION NO-DL6CJ8619, met an accident on 2/06/2011. I took my car to CHEVROLET workshop immediately and left car there for inspection and repairing purpose. There inspector MR. JUGAL KISHORE after inspection said driver side door damage claim can't be sanctioned because it got damaged when i opened door after damage.This is simply illogical and nonsense,why will someone try...
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A
Aayushi Arora
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal of claim

Address:Gurgaon, Haryana

Date of policy purchased Dec.2007 policy no. 056/ccsm/1015543/00/000 five years coverage one time payement. Transplant done on 26.8.10. In ILBS hospital Vasant kunj New Delhi develpoed ARDS and remain on the venetelator for 2 months and three months in the hospital My wife donated the liver. My total expenditure was near about eighteenlakhs I was not working and took loan from my near and dera ones for the surgery with hope that will get...
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A
avadh@43
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement of rejected claim for overseas travel

Address:Vadodara, Gujarat

Me & my wife obtained overseas travel insurance policies, 4030/2915006/00/003 & 4030/2915014/00/003 on31.5.2010 and went to USA on 14.06.2010. We met with an accident (got drowned) at Orlando on 05.07.2010 and lost our Indian Passports duly stampped with USA visitor's VISA. We got duplicate Passports issued from Inidan Consulate General, New York's Office on 09.08.2010 and returned home on 26.08.2010.
Upon returning...
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G
garggaurav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim status not received till date

Address:Jaipur, Rajasthan

Dear Team,
I have submitted my claim on 21 April,My claim request number is[protected]. But till date I couldn't receive any positive status.its almost 40 days spent but they didn't resolve my claim.Team plz help me and resolve my problem.

Regards
Gaurav Garg
[protected]
garg.[protected]@gmail.com...
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S
sures11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of my mediclaim

Address:Thane, Maharashtra

Dear sir,

Iam a ICICI lombard customer since 1998.In 2009 sep iam having a mio cardial infraction and admitted to icon hospital in Dombivli.they suggested for open heart surgery which iam not agreed and gone for second
opinion. doctor suggested me not to go for any surgery and it can be cured my medication, All the expenses
were re imbursed by the company for all my medical expenses .during renewal of policy...
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P
pawan chawla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal of Proper Repair

Address:Gurgaon, Haryana

I purchased new Car I10 alongwith Motor Insurance from ICICI Lombard, as per detailed given
below :

Model : I 10
Date of Purchase : 21/11/10
Vehicle No. : HR 26 BG 1261
Cover Note No. : PL 9068590
Claim ID No. : MOT 02020337 dtd. 4/5/11
...
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I
indianHerbs
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim of damaged tyre

Address:Chandigarh, Chandigarh

Dear Sir,


We have our Mercedes car no. CH-04 L 1888 insured from ICICI Lombard Gen. Insurance Company under cover note/Policy no. 3001/61366339/00/000. We want to inform you that the tyre of said car was punctured and ultimately completely destroyed on dated[protected]. In this regard we contacted to the Insurance company to settle the said claim (Appox.15000/-) against damaged tyre but after the survey conducted by...
+1 photos
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J
jansevak62
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEALTH INSURANCE

Address:Nagpur, Maharashtra

PLEASE AWARE FROM ICICI LOMBARD HEALTH INSURANCE

MY FRIEND HAS TAKEN HOUSING LOAN FROM ICICI BANK LTD. AND HAD BEEN FORCEFULLY GIVEN A CRITICAL ILLNESS POLICY FOR RS.5 LACS.
WHILE TAKING POLICY MY FRIEND WAS UNAWARE THAT HE HAS POLYSTIC KIDNEY. IN THE YEAR 2010 JUST BY SUFFERING WITH FEAVER HE GET CHECKED THE KIDNEYS AND FOUND POLYSTRIC. IN YEAR 2010 AUG HE STARTED DIALYSIS AND NOW IS IN CRITICAL CONDITION. HE CLAIMED...
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M
Manish Yadav rao
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No claim amount received after 3 years

Address:North West Delhi, Delhi

CLAIM AMOUNT NOT RECEIVED EVEN AFTER 3 YRS
Hi,

I claimed for my accidental m/cycle and insurance amount for that with the policy number 3005/[protected]/B/[protected] dated 18 Sep 2007. Everything has been finished and verified and till date i have not received the amount in spite of several requests. Very idiotic irresponsible service from ICICI. Never take insurance from ICICI Lombard.

Regards,
Nathu...
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