ICICI Bank Complaints & Reviews

SIR, I HAVE THIS ICICI SAFETY BONDS[protected] CERFICATE NO. 170929IN NAME OF JAISIMHA KADAMBI
THE CO. SAYS IT HAS SENT THE AMT HAVE NOT RECD THE SAME. REMINDER TO CALL CENTRE HAS EVOKED NO RESPONSE . THE CO DID SEND ME A DUPLICATE REDEMPTION AFTER 5 MONTHS WHICH WAS SENT TO THEM AS OF NOW NO PAYMENT HAS BEEN RECD. THEY R JUST KEEPING THE AMT 6750/- AMT OF 2 BONDS IE 13500/- PLUS INTEREST IN THEIR KITTY.

SERVCE IS ABSOLUTELY POOR ..HOW CAN ONE ENCASH A BOND WHICH CHEQUE IS MORE THAN 6 MONTHS OLD CANT THEY CHECK THEIR RECORDS AND PAY THE AMT WHEN IT SHOWS OUTSTANDING
TAX SAVING BOND 032001-TSB TWO..BOND HOLDERNO.[protected] CERTIFICATE NO.170929 IN THE NAme jaisimha kadambi. please solve the matter

my sincere thks

JAISIMHA KADAMBI 1-4-54/2 VASANT VIHAR COLONY
ST. NO 8 HABSIGUDA
SECUNDRANBAD...500017 MOBILE [protected]

Hi,

I am a customer for ICICI bank for last few years.
I am having two credit cards [protected](Platinum) and [protected](Gold-KF).

This is really harassing, by getting vulgar phone calls and threatening calls from your phone banking persons for deposit my billed amount RS1700.00.
It's really unexpected from such a great bank.

For my [protected](Gold-KF) card I didn’t got my bill for last 2 months, so I was not able to make any payment .
And suddenly your phone banking officer called me today and talked using slang language and threatening message.

I was really getting great service from ICICI bank for so many years, so never look for any other bank.
After doing so many transactions, if I am getting such harassing calls from your Phone Banking person, it's really frustrating.

The number from which I got a call is [protected].

It's really sad to write that today the things happened; it broke the faith of getting good service from such a great bank.


Thanks,
Ajit Raut

I got a call from ICICI sating to apply for Platinum Card.
Later they changed the application to Gold card without my notice and issued me a Gold card.

then i have requested to cancel my credit card since 2-3 months, but till now nobody has responded.

I had read reports that ICICI Bank robs its customers. I had even heard this urban myth from my friends and neighbors in Kolkata. However, I had doubt about this and thought it to be a hyperbole, till I myself fell prey.

I had taken an EMI (equal monthly installments) card of ICICI Bank last year.

I made a purchase of Rs 8, 990.00 from Chowringee Studio of Kolkata on 11 Jan 2008 using the EMI card. I was supposed to clear this in installments of Rs 1, 000, as it is an EMI card

I paid the 1st installment (Rs1, 000) on 24 Feb; then the 2nd bill never arrived. I waited for it till the 1st week of April & anyways paid the 2nd installment of Rs 1, 000 on 5 April.

When I received the bill for month 3, I noticed a lot of discrepancies and additional charges including late fine, and frustrated with their system, I cleared the entire remaining amount of Rs 6, 990 on 26 April. Thus I cleared the entire amount of Rs 8, 990 (my purchase amount) in 3 installments of Rs 1, 000 + Rs 1, 000 + Rs 6, 990.

I wrote to ICICI, and said that it was their fault that they did not send me the bill; so why should I be fined and asked to pay additional interest. They did waive one month’s fine, but by the time their reply came, it was time for them to add one more ‘fine’; and ICICI did so… they added one more fine + interest.

I decided not to pay, as it was a breach of ethics from ICICI to waive one and add one fine + interest. It was again ICICI who delayed to sort things and this delay costed me the new fine. It is beyond my sense of reasoning how can they add fines & interest while the billing was already disputed. How can they continue the process of billing while an irregularity dispute is on & not sorted?
The additional fines are due to the fault of ICICI:

* No bill was sent for the month of March.

* While they waived me the fine + interest of March; they delayed their reply and added one more fine + interest.

I found the entire system faulty and decided not to pay; as:

* I have paid the amount I spent
* In both the cases it was their fault that attracted the fine + interest.

I mailed them again. They did not sort out things, and kept on billing me, adding fine & interest every month, to which I maintained status quo; as I decided I will not pay anything until they admit their fault and sort out things.
I am also receiving sms messages from them almost threatening me to pay up.
My general observation at the end is that the urban legend is indeed true, and all users using their credit cards should think twice before they sway their head and say ‘yes’ to credit card selling calls made by ICICI.

Kindly inform us about this investment bond status

The bond name is : ICICI - Money Multiplier Bond-0498-MMB Option-II
Issue Name : Amisha Alpesh Mistry
: Alpesh Jayantbhai Mistry

Kindly inform us on Ph. :[protected]
Mobile :[protected]
:[protected]
Emal : [protected]@yahoo.co.in
: [protected]@yahoo.com

Dear Sir,

I am an NRI living overseas. Recently I came to know that my NRE account has been debit frozen.

When I called-up ICICI Bank, I was told that they have lost my account opening documents in 2005 Mumbai floods. Since they don't have my documents, they have debit frozen (cannot withdraw money) the account.

The Bank happily continues to accept my overseas remittances while freezing the withdrawl. This means my funds are locked-up by ICICI Bank for no fault of mine.

The irony is the Bank made no attempts to reach me in this regard so far and froze the account without proper notification.

I wanted to know how should a consumer like me suffer for the negligence on the part of the Bank.

Dear sir/Madam,
I got this reference number[protected] to my mobile on 16.09.2008 at 8 AM from ICICI Bank and it was couriered through EXPRESS IT .But I checked out about this reference number in express IT courier website up to now but it shows the status as like below follows.I need to know about my courier details ASAP.
Consolidated Tracking Result

• Click on Airway Bill No. to view Detailed Tracking Results
.
• Select Checkbox (es) for Feedback / current status notification by E-mail.

Reference No. Airway bill No.. Status. Date Time Location. Remarks
[protected] [protected] Exception Sep 16. 2008 11:39 MUMBAI - HUB

Status 'No Details' could be due to Pickup not done or the Tracking No. you have entered is invalid. Please contact the nearest Customer Service Call Centre.

Thanking u,
T.Paulina.

To,
The head of Credit Cards,
ICICI Bank.

R/sir,

This is to state that I am not satisfied with your Credit Card Service and would like to bring your kind notice, the negligence of your staff towards customer’s care/ complaints, hence request to go through this complaint.

My credit card No.”[protected]”. Since last four months( June’08) I am receiving wrong monthly statements showing transaction of Rs. 20000/-(Rupees twenty thousand) with installment of Lombard Insurance. These statements are wrong and not acceptable to me because I had never asked / proposed for the policy. I have not done any transaction through Credit Card till date too. As such, the statements being sent to me from your office are not acceptable to me. Your customer care executives are also not attending the phone and replying through IVRS only.

Looking to the above fact, you are requested hereby to terminate my credit card account immediately after the receipt of this message and correct the statements to receive me it as NIL payment. Also instruct your staff / call centres not to harass over phone and visit frequently for irrelevant recovery.

Please check your record once again as no transactions, no shopping, no dealings of any type has been done through the card and the card is totally unused till date. Some contact Nos. I have tried for guidance are[protected],[protected] Rahul Vaidya),[protected].

You are once again requested to look into the matter seriously and check the records as your staff have compulsorily imposed a insurance policy installment on me. I do not want that policy which I never agreed with it and will not agree in future too. So, the question of payment does not arrive.

Terminate my credit card immediately. You will soon receive the card cut in pieces with the application for cancellation.

Please treat this message/complaint urgent and final. Oblige. The very immediate reply / response is expected at E-mail address- [protected]@gmail.com

Yours sincerely
(Arjun R.Raut).
Date: 18/09/2008.

Forwarded Conversation
Subject: dues
[protected]----

From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Fri, Sep 12, 2008 at 5:52 PM


Hi
please go thru the below e-mail.I am sending the the e-mail from last so many month regarding the clarification of my bill the total purchage is 1602 regularly I am in touch with the bank when ever i had made call only one answer I have got from all of your excutives that i will get back to you and its never happen.i LIKE TO PAY BUT FIRST I WANT KNOW WHO IS GOING TO TAKE THE RESPONSIBILITY OF LATE PAYMENTS NOT ME .BECAUSE IF YOU WILL CHECK THE RECORD I HAVE ALWAYS PAY IN TIME.Once i have asked for one quarry about my check bank has never get back to me.now the amount has gone from 1602 to 14691.Who is responsible for the same.now bank is sending me the statement with out any breakup.its very clear in the statment that the purchage is only 1602.then why I will have to pay 14691.
please make me clear and take your payment.I don't want to countinue with ICICI ANY MORE.

Thanks
virender

Forwarded Conversation
Subject: Cancelation of credit card
[protected]----

From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Tue, Feb 26, 2008 at 5:29 PM



Hi

Please cancel my credit card (no:[protected]) which I am useing form 12/04 due to some stupid mistake which was done by the bank.

Thanks

--
Virender Guleria
0-[protected]


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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, Mar 3, 2008 at 4:01 PM


Hi

Please Please Please sent one of your executive to me (before sending please call me on [protected]) who can give me a satisfactory answer because I want to close this credit card due to a dispute in the bill from ICICI BANK . please brief your executive about the statements for the month of Sep. Oct, Nov, Dec and Jan BEFORE SENDING .And take your payments. I don't want to continue with ICICI BANK any more. Please do it fast Otherwise I am not responsible for the Issue.

Thanks

Virender




[Quoted text hidden]
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Virender Guleria
0-[protected]


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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, Mar 24, 2008 at 4:14 PM


Hi

Hi

I don't want to continue with ICICI Bank Any more.Your executive has come to me and I have paid him the said amount.Now Today I have called to the loam bard department for my mediclaim policy.They said call to credit card department(I want to countinue with the loam bard).I called, And got a new story that There is some dues.Is there any body who can tell me from where the dues are comming after paying full and final amount.its written on the payment recipt also that full and final payment and it was signed by both your executive & me.Now I don't want to be countinue with ICICI at all for any credit card & for any policy so please close/cancel my credit card Immidiatly I am very thankful to you. If you want anything from me please let me know within three working days.after that I am not responsible for anything.


from last three months I spent more then 1000 ruppies to call to the bank but all waste now I am not going to do anything.

Thanks
[Quoted text hidden]
--
Virender Guleria
0-[protected]


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Date: Tue, Mar 25, 2008 at 6:15 PM


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From: "virender guleria" <[protected]@gmail.com>
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From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
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Hi

Hi

I don't want to continue with ICICI Bank Any more.Your executive has come to

----- Message truncated -----




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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:20 PM


Hi

So many times I had made request to cancel(no:[protected]) my credit card and your executive has asked me that its our bank policy that you will have to clear the duss first.I have askaed to the bank that clear my doubt about my credit card bill And take your money.when I had made last payment its told to me very clear by your collection department that this is your final payment.its written on the payment recipt also.one copy will be taken by the executive one is with me.Now again your collection department is asking for money this time they are asking for Three thousand two hundred somthing .I don't know what the resion behind.Your collection dept. is saying that pay this time only.this is your final payment.I have asked them please send some one with the complete detail of my bill and take your money.But your collection dept. don't want to send the person with the credit card detail.from my end there is no dues on my credit card.please make me clear my doubt fist then ask for money.

This my humble request to you please cancel my credit.I am very very thankfull to you.

Thanking you


virender

[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: Feb 26, 2008 5:29 PM
Subject: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:35 PM




[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:36 PM


Hi
Respected officer

Please look into the matter.

Thanks

Virender

[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Tue, May 13, 2008 at 2:39 PM



Dear sir
I am still waiting for your responce because I am not able to put on my phone because your collection dept. is forcing to say that I don't want to pay maoney.they are Threatening me also.Please look into the matter.


Thanking you

Virender
[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


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From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_471_26047149.[protected]"

[Quoted text hidden]


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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Thu, May 15, 2008 at 4:29 PM


[Quoted text hidden]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Thu, May 15, 2008 at 5:31 PM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

Technical details of permanent failure:
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----- Original message -----

Received: by 10.141.18.14 with SMTP id v14mr3614845rvi.125.[protected];
Mon, 12 May 2008 04:06:38 -0700 (PDT)
Received: by 10.141.27.19 with HTTP; Mon, 12 May 2008 04:06:38 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Mon, 12 May 2008 16:36:38 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_4307_10471692.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>

------=_Part_4307_10471692.[protected]
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Hi
Respected officer

Please look into the matter.


----- Message truncated -----




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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Thu, May 15, 2008 at 8:04 PM


This is an automatically generated Delivery Status Notification

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Mon, 12 May 2008 16:35:28 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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------=_Part_4301_4308931.[protected]
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[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com

----- Message truncated -----




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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Fri, May 16, 2008 at 12:51 AM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

Technical details of permanent failure:
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----- Original message -----

Received: by 10.141.171.6 with SMTP id y6mr3609217rvo.174.[protected];
Mon, 12 May 2008 03:50:10 -0700 (PDT)
Received: by 10.141.27.19 with HTTP; Mon, 12 May 2008 03:50:10 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Mon, 12 May 2008 16:20:10 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_4234_9668148.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>

------=_Part_4234_9668148.[protected]
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Hi

So many times I had made request to cancel*(no:[protected])* my
credit card and your executive has asked me that its our bank policy that
you will have to clear the duss first.I have askaed to the bank that clear

----- Message truncated -----




--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Fri, May 16, 2008 at 6:26 PM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

Technical details of permanent failure:
TEMP_FAILURE: The recipient server did not accept our requests to connect. Learn more at http://mail.google.com/support/bin/answer.py?answer=7720
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----- Original message -----

Received: by 10.140.164.6 with SMTP id m6mr4157175rve.208.[protected];
Tue, 13 May 2008 02:09:26 -0700 (PDT)
Received: by 10.141.27.19 with HTTP; Tue, 13 May 2008 02:09:26 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Tue, 13 May 2008 14:39:26 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_471_26047149.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>

------=_Part_471_26047149.[protected]
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Dear sir
I am still waiting for your responce because I am not able to put on my
phone because your collection dept. is forcing to say that I don't want to
pay maoney.they are Threatening me also.Please look into the matter.


----- Message truncated -----




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From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Fri, May 23, 2008 at 4:53 PM


[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Sat, May 24, 2008 at 6:45 PM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

customer.[protected]@icici.com

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Fri, 23 May 2008 16:53:44 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
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<6b62c59a[protected][protected]@mail.gmail.com>

----- Message body suppressed -----



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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Sun, May 25, 2008 at 8:57 PM


[Quoted text hidden]


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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Tue, May 27, 2008 at 2:48 AM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

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----- Original message -----

Received: by 10.140.180.13 with SMTP id c13mr595677rvf.188.[protected];
Fri, 23 May 2008 04:23:44 -0700 (PDT)
Received: by 10.141.27.19 with HTTP; Fri, 23 May 2008 04:23:44 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Fri, 23 May 2008 16:53:44 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_19837_25546779.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>

------=_Part_19837_25546779.[protected]
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Hi

Hi

I don't want to continue with ICICI Bank Any more.Your executive has come to

----- Message truncated -----




--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Wed, Aug 13, 2008 at 1:48 AM



Please go thru the below e-mail.please
virender
[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Thu, Aug 14, 2008 at 2:33 AM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

customer.[protected]@icici.com

Message will be retried for 2 more day(s)

Technical details of temporary failure:
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[icici.com (1): Connection timed out]

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Wed, 13 Aug 2008 01:48:49 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Delivery Status Notification (Failure)
In-Reply-To: <[protected]@googlemail.com>
MIME-Version: 1.0
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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Fri, Aug 15, 2008 at 2:14 AM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

customer.[protected]@icici.com

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Wed, 13 Aug 2008 01:48:49 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Delivery Status Notification (Failure)
In-Reply-To: <[protected]@googlemail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;

[Quoted text hidden]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Sat, Aug 16, 2008 at 7:24 AM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

Technical details of permanent failure:
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----- Original message -----

Received: by 10.151.112.1 with SMTP id p1mr14969994ybm.52.[protected];
Tue, 12 Aug 2008 13:18:49 -0700 (PDT)
Received: by 10.150.220.4 with HTTP; Tue, 12 Aug 2008 13:18:49 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Wed, 13 Aug 2008 01:48:49 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Delivery Status Notification (Failure)
In-Reply-To: <[protected]@googlemail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_67429_2965072.[protected]"
References: <[protected]@googlemail.com>

------=_Part_67429_2965072.[protected]
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
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Please go thru the below e-mail.please
virender

[protected] Forwarded message[protected]
From: Mail Delivery Subsystem <[protected]@googlemail.com>

----- Message truncated -----




--------



--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Sun, Sep 14, 2008 at 12:02 AM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

customer.[protected]@icici.com

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Fri, 12 Sep 2008 17:52:58 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: dues
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_31099_33045783.[protected]"

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From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Sun, Sep 14, 2008 at 9:37 PM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Fri, 12 Sep 2008 17:52:58 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: dues
MIME-Version: 1.0
Content-Type: multipart/alternative;

[Quoted text hidden]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, Sep 15, 2008 at 1:09 PM




Forwarded Conversation
Subject: dues
[protected]----

From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Fri, Sep 12, 2008 at 5:52 PM


Hi
please go thru the below e-mail.I am sending the the e-mail from last so many month regarding the clarification of my bill the total purchage is 1602 regularly I am in touch with the bank when ever i had made call only one answer I have got from all of your excutives that i will get back to you and its never happen.i LIKE TO PAY BUT FIRST I WANT KNOW WHO IS GOING TO TAKE THE RESPONSIBILITY OF LATE PAYMENTS NOT ME .BECAUSE IF YOU WILL CHECK THE RECORD I HAVE ALWAYS PAY IN TIME.Once i have asked for one quarry about my check bank has never get back to me.now the amount has gone from 1602 to 14691.Who is responsible for the same.now bank is sending me the statement with out any breakup.its very clear in the statment that the purchage is only 1602.then why I will have to pay 14691.
please make me clear and take your payment.I don't want to countinue with ICICI ANY MORE.

Thanks
virender

Forwarded Conversation
Subject: Cancelation of credit card
[protected]----

From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Tue, Feb 26, 2008 at 5:29 PM



Hi

Please cancel my credit card (no:[protected]) which I am useing form 12/04 due to some stupid mistake which was done by the bank.

Thanks

--
Virender Guleria
0-[protected]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, Mar 3, 2008 at 4:01 PM


Hi

Please Please Please sent one of your executive to me (before sending please call me on [protected]) who can give me a satisfactory answer because I want to close this credit card due to a dispute in the bill from ICICI BANK . please brief your executive about the statements for the month of Sep. Oct, Nov, Dec and Jan BEFORE SENDING .And take your payments. I don't want to continue with ICICI BANK any more. Please do it fast Otherwise I am not responsible for the Issue.

Thanks

Virender




[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, Mar 24, 2008 at 4:14 PM


Hi

Hi

I don't want to continue with ICICI Bank Any more.Your executive has come to me and I have paid him the said amount.Now Today I have called to the loam bard department for my mediclaim policy.They said call to credit card department(I want to countinue with the loam bard).I called, And got a new story that There is some dues.Is there any body who can tell me from where the dues are comming after paying full and final amount.its written on the payment recipt also that full and final payment and it was signed by both your executive & me.Now I don't want to be countinue with ICICI at all for any credit card & for any policy so please close/cancel my credit card Immidiatly I am very thankful to you. If you want anything from me please let me know within three working days.after that I am not responsible for anything.


from last three months I spent more then 1000 ruppies to call to the bank but all waste now I am not going to do anything.

Thanks
[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Tue, Mar 25, 2008 at 6:15 PM


This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

customer.[protected]@icici.com

Message will be retried for 2 more day(s)

Technical details of temporary failure:
TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
[icici.com (1): Connection timed out]

----- Message header follows -----

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Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Mon, 24 Mar 2008 16:14:55 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_9169_6477914.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>

----- Message body suppressed -----



--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Wed, Mar 26, 2008 at 7:24 PM


[Quoted text hidden]


--------
From: Mail Delivery Subsystem <[protected]@googlemail.com>
To: [protected]@gmail.com
Date: Thu, Mar 27, 2008 at 11:47 PM


This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

customer.[protected]@icici.com

Technical details of permanent failure:
TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
[icici.com (1): Connection timed out]

----- Original message -----

Received: by 10.140.88.11 with SMTP id l11mr1984188rvb.74.[protected];
Mon, 24 Mar 2008 03:44:55 -0700 (PDT)
Received: by 10.141.27.19 with HTTP; Mon, 24 Mar 2008 03:44:55 -0700 (PDT)
Message-ID: <6b62c59a[protected][protected]@mail.gmail.com>
Date: Mon, 24 Mar 2008 16:14:55 +0530
From: "virender guleria" <[protected]@gmail.com>
To: customer.[protected]@icici.com
Subject: Fwd: Cancelation of credit card
In-Reply-To: <6b62c59a[protected][protected]@mail.gmail.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_9169_6477914.[protected]"
References: <6b62c59a[protected][protected]@mail.gmail.com>
<6b62c59a[protected][protected]@mail.gmail.com>

------=_Part_9169_6477914.[protected]
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

Hi

Hi

I don't want to continue with ICICI Bank Any more.Your executive has come to

----- Message truncated -----




--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:20 PM


Hi

So many times I had made request to cancel(no:[protected]) my credit card and your executive has asked me that its our bank policy that you will have to clear the duss first.I have askaed to the bank that clear my doubt about my credit card bill And take your money.when I had made last payment its told to me very clear by your collection department that this is your final payment.its written on the payment recipt also.one copy will be taken by the executive one is with me.Now again your collection department is asking for money this time they are asking for Three thousand two hundred somthing .I don't know what the resion behind.Your collection dept. is saying that pay this time only.this is your final payment.I have asked them please send some one with the complete detail of my bill and take your money.But your collection dept. don't want to send the person with the credit card detail.from my end there is no dues on my credit card.please make me clear my doubt fist then ask for money.

This my humble request to you please cancel my credit.I am very very thankfull to you.

Thanking you


virender

[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: Feb 26, 2008 5:29 PM
Subject: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:35 PM




[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Mon, May 12, 2008 at 4:36 PM


Hi
Respected officer

Please look into the matter.

Thanks

Virender

[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


[Quoted text hidden]
--
Virender Guleria
0-[protected]


--------
From: virender guleria <[protected]@gmail.com>
To: customer.[protected]@icici.com
Date: Tue, May 13, 2008 at 2:39 PM



Dear sir
I am still waiting for your responce because I am not able to put on my phone because your collection dept. is forcing to say that I don't want to pay maoney.they are Threatening me also.Please look into the matter.


Thanking you

Virender
[protected] Forwarded message[protected]
From: virender guleria <[protected]@gmail.com>
Date: May 12, 2008 4:20 PM
Subject: Fwd: Cancelation of credit card
To: customer.[protected]@icici.com


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Virender Guleria
0-[protected]


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My self is SANDEEP KUMAR R/o- sikanderpur badha have a corporate salary account with your bank opened earlier in the month of june 2008. The ac no is[protected]
On 1st of sept when i got my commission cheque then i visited to Sec 14 branch Gurgaon to deposit it & for the satisfactory purposae i consulted with one of the executive who told me that if you want to take money today then you have to pay the amt of Rs.800.00 for insta clearing either deposit the cheque clearing will come nxt day.i did it & came back.
On 5th of sept when i generated a mini statement through atm i got that the cheque has been cleared & the available balance is 39870.00. Next when i come to withdraw money atm shoed that unable to process & Atm card blocked.Then i called-up customer care & then they told me a diffrent story that your account is not active so plz visit the mother branch for activation.The mother branch is Qutub plaza DLF Gurgaon, I came here & asked for the same to the BRANCH OPERATION MANAGER which is a lady sitting in front, she replied go to Sec 14 branch we can't do anything, when i told that my mother branch is this branch then she strated to cry upon me in very rude manner, i tolerated & hardly managed to get the no. of RM SLARY DEPTT - Mr. Naveen -[protected].When called him he mocked upon me as if i am a joker & after spoiling my 15 valuable minutes & money He told " pehle hi bolte ki ye baat haito itna time kharab nahi hota . ab jao kal aana tumhari tarah yahan roj aate hain.

I went at the branch & searched the T.L of sales deptt. for corporate salary ac. Mr. Sandeep -[protected], Firstly on telephonic conversation of 8 minute he told me that he is out side so come tomorrow, but after my many request he told me that wait for one hour i am coming, it was 4.30pm of 9 th sept.
At 5.15 he came & told me that nothing is possible now just go & write a request to get the D.D of your amount.When i asked why is it so ? after your bank confirmatiom i deposited the cheque& the statment is also showing the balance.then why are you telling this, he told - tumhara form cancel ho gaya hai D.D le lo nahi te mere pas bhi roj roj time nahi hai ki tumhara kam karaonga.
Service Request SR78994573 given by the bank . Every daye they reply me to wit two days more.

Dear sir,

I have received the bank statement for the quarter ending june2008 wherein the Bank has debited an amount of Rs 111/-(Rs one hundred eleven) from my bank a/c towards debit card charges.I would like to bring to your kind notice that, I DO NOT HAVE ANY DEBIT CARD OF THE bANK.The particulars of my BANK A/C ARE AS UNDER -
Savings bank a/c no[protected]
Branch- ICICI BANK, SHIVAJI NAGAR BRANCH, GHOLE ROAD, PUNE-41100
KINDLY DO THE NEEDFUL AND CREDIT THE AMOUNT DEDUCTED IN MY SB A/C at the earliest.
Sincerely,
Vijaysingh G Dixit

Credit Card No. of my son T.Rajsekhar : [protected]
My "add on card" No.[protected] (name: T.A.Sastry).

a) Cheque No.741242 dt.18.8.08 was issued instead of 18.6.08
for Rs.16, 787 (of State Bank of India, Swastik Park Branch,
Chembur, Mumbai)
b) The above cheque when presented by ICICI Credit Cards
was returned by SBI as the month written was August in
the date column.
c) Subsequently, I had issued ICICI Bank Cheque No.330852
dt.9.7.08 for Rs.16, 788 which was realised by ICICI Credit
Cards. (Statement date: Aug 09, 2008 refers)
d) Instead of returning my Cheque No.741242 dt.18.8.08, ICICI
Credit Cards have realised the amount of Rs.16, 787 from
State Bank of India, Swastik Park Branch, Chembur, Mumbai)

Since I am not at fault and am facing acute financial problems,
I request you refund the amount of Rs.16, 787 immediately by
depositing into my SB A/c No.[protected] with ICICI Bank, Nariman Point Branch, Mumbai.

I hope that my request would receive your kind consideration and immediate action.

Thanking you,

Yours sincerely,

TA Sastry



I had made payment of Rs.16, 788 through ICICI Bank Cheque
dt.9.7.08 since Cheque No.741242 of State Bank of India, Swastik Park Branch, Chembur, Mumbai, issued by me in favour of ICICI Bank Credit Card No.[protected] was returned
by SBI as there was an error in the drawal month of the cheque i.e.erroneously written as 18.8.08.
ICICI Credit Cards have again realised Rs.16787 through Cheque No.741242 of SBI. I am in great financial trouble. Request credit this amount of Rs.16787 in my SB Account No.[protected] with ICICI Bank, Nariman Point Branch, Mumbai immediately. Looking forward to receiving your co-operation and immediate action.
Thanking you,

I had an ICICI credit card (EMI Card) thorough which an loan amount was transfered to my saving account (ICICI) without my knowledge and all the charges were been applied on it. I didn't even got the statement for the transaction. So i was not know about the transaction. Then too I am ready to pay the loan amount back but they are not ready to wave-off the interest on it. Can anyone help me on this.

To,
Mr. Harshil Mehta,
nodal officer,
icici bank ltd.

subject- without authourasion payment to country club.

respected sir,
I did't purchase any thing from country club but you have charged 9000/- Rs. from my credit card on 10th march 2008. i came to know when i got the next statement. After that i call your coustmer care so many time they did't gave any satisfied answer. After some calls they gave the adderres of the Jhandewalan videocon tower office. there executive told me that the complaint fax to my head office on these no.[protected],[protected]. we have do this on[protected] on 12/06/2008 but you did't responce it. my card no is-[protected].
Please identyfy the problem and solve the disputed amount.


your faith fully
Padam Singh
H-221 Gazipur Delhi-96
[protected]

I have written several mails to ICICI BANK, for wrong debit of my account via transcation conducted on 12 sep 2008.

Branch Id : 0021 Account Id :[protected]
Ref: Trans-NHPUN[protected]-LIBOU -272 for Rs. 225.
Ref: Trans-NHPUN[protected]-LIBOU -271 for Rs. 5179.

Lattest mail sent to you for your ref :

Why you guys are only responding to only first part of the query. I need the complete answer for my queries for both transactions on 12 sep2008.

I fail to understand, is it a deliberate attempt to ignore my query? Or this way you have been instructed by the bank resolve the issues by testing the patience of your customers.

For GOD shake can someone in bank respond to my query listed below:

PLS READ my earlier MAILs CAREFULLY, IT MAY NOT BE IMPORTANT FOR YOU, IT MEAN A LOT TO ME.. May I request some of the senior and sensible staff from BANK to READ AND RESOND THE APPENDED MAIL.

2. Ref: Trans dated 12 sep 08 -NHPUN[protected]-LIBOU -271 for Rs. 5179.

Kindly refer to the above transaction dated 12 September 2008; my account has been debited for the above mentioned amounts. I am shocked as to how these transactions were performed without my written or verbal approval. I need to understand under which section of the law & who has given these rights to the Bank to perform these transactions without consent of the customer.

It’s a criminal offense, am thoroughly disappointed by this unprofessional and unethical behaviors displayed by the bank. While I will check the authenticity of this transaction in the manner it was conducted and take a legal advise on this matter. I strongly protest and demand and immediate explanation.

Thanks, Ashok

I would be greatful to if you can help me in this regard.

Best regards,
Ashok Jugran
[protected]

My ICICI shakti (Big bazaar/ Food bazaar) credit card no. is [protected]. I had received ur cr. card statement on 13/9/02008, statement dtd.4/9/2008 & due date is 21/9/2008, but last (statement dtd.4/8/2008) received on end of August 2008 i.e. after due date. Due date was 21/8/2008.I had received SMS for ICICI regarding delay in dispatch of statement for period 5/7/2008 to 4/8/2008 & also received SMS for payment due Rs.1825/-. I had not received hard copy of statement then also I paid Rs.1825/- as per SMS received on my mobile no.[protected]. I had paid vide Cheque No.587627 dtd.20/8/2008 for Rs.1825/- (Abhyudaya Bank, Vashi). I dropped this cheque in ur ICICI Bank, Drop Box in Vashi branch on 20/8/2008. U r charging Rs.100/- as late payement charges & Rs.300/- for overlimit charges & also charged service taxes for it. These charges are unfair because I had paid my bill before due date & next purchase is on 26/8/2008 that means after paying previous dues. I am housewife. My credit card limit is Rs.3000/- Less purchase as per statement dtd.4/8/2008 is Rs.1825/- = Bal Rs.1175/- Add my payement Rs.1825/-= Rs.3000/- my credit limit remain Rs.3000/- then no question of overlimit charges or late payment chages. Kindly waive late payment charges Rs.100/- & overlimit charges Rs.300/- & service tax in my next cr. card bill & credit my account for same amount otherwise I will think for cancellation of my credit card. I am using my card since July 2007 & I was satisfied with ur services but this time I am not satisfied with ur service because u r charging late payment charges & overlimit charges which are unfair. kindly take necessary action on my request for deducting these charges & inform me on my email ID or mobile as early as possible. .I will pay Rs.1585.44 as stated in statement dtd. 4/9/2008 before 21/9/2008 Kindly credit abovesaid charges in my next bill. Possibility was that cheque was not collected from drop box in time or it may remian in drop box, this is not my fault then why should I pay extra for that? I made my payment befor due date. Kindly think on my request & take action immediately.

Dear Sir,
My account no is:[protected]
Bank Name : ICICI Bank Ltd
Brach : Teynampet., Chennai

I used meenambakkam ICICI ATM centre to withdraw money on 02.09.08. I have entered money what i want is Rs.4000/-, but i have got only Rs.3500/-. But my account has been debited for Rs.4000/-. Immediately i registered my complaint in customer care vide complaint ref no: 78218369. They replied me that the diff amount will be credited with in seven working days. But still i am waiting, My money yet to credit in my account. We dont receive any reply from them.
Kindly take action and do the needful.

Yours,
Sasindran

I had issued a cheque no 95735 for Rs 751 from ICICI Sb account cheque book towards payment of my BSNL phone bill on 2nd sep 2008 and This cheque was dis-honoured inspite of my having a balance of Rs 32000 in my account. There was no communication to me except a brief SMS message three days after dis-honouring the cheque. I enquired with local ICICI bank in which I have my SB account. They said they can no way help either locating my cheque which is supposed to be returned to me by the bank and the bank staff are not aware where these cheques are processed some where central proceesing ept in mumbai.
I wish to know from a responsible person from ICICI bank Why they can not consider making a payment to a party like BSNL rather than dishonour my cheque inpite of having a balance with out checking with me on phone( both land and cell tel no available with bank) and simply send an SMS message after three days. What is that security aspect the bank wish to achieve? and the BANK neither could produce the cheque to me as proof of their actions I find this utter care less ness by ICICI BANK and leaving things to BPO's

Name: Mohammed Imran
Address: # 240/3, 1st Main, 5th Block, HBR Layout, Kalyanagar Post, Bangalore-560 043
ICICI Account No:[protected]Koramangala Branch).

I got a call from ICICI Bank Chennai ([protected]) on 6th September, 2008 at 6:30 PM and th0e ICICI Bank Executive offered me Cash in select offer for a total amount of Rs. 4, 47, 000.00 against my Credit Card for which I accepted. On 09/09/08 an amount of Rs. 57, 000.00 was credited to my ICICI Account by the bank as a portion this loan amount and I was told by the executive that the remaining amount of Rs. 3, 90, 000.00 will be credited to my account by 12/09/2008. However on 12/09/08, I was informed by the bank that my request for cash in select is cancelled and on 13/09/08 the amount of Rs. 57, 000.00 was that was credited to my Savings account was taken back by the bank.

I would like to register a complaint against the bank for:

1) Not following business ethics. They offer me a loan at first place and later inform me my request for a loan (Cash in Select in this case) is cancelled. However it should be noted that I never went to the bank for the loan
2) Exercising authority to conduct transaction in my account.
3) For not keeping me informed when taking the loan amount of Rs. 57, 000.00 that was credited to my account.

I have been requesting ICICI bank to take full payment from my bank account for their credit card - [protected] . Every month comittments are given to me in writing over email and whenever I called up call center that option is already activated and this month onwards complete payment will be taken but its been 7 months - Mar'08 min. amount is being taken - Rs 300/- is taken extra every month as part of min. payment. These charges are not reversed except once in August and niether complete amount is taken... I have made so many requests to cancel my card but its not done till date...after pleading so much I have seen my statements for thr first time last month over email.
Please help me getting my un-due money reveresed.