[Resolved]  IDBI Bank — ATM Withdrawal Transaction Failed of Rs.10,000.00

I have withdrawal Rs. 10,000.00 at around 2:00 PM of 19th–Nov-2009 from ICICI Bank ATM in Mayur Vihar Phase-III, New Delhi:-110096, But we did not received any slip & any cash amount from ATM Machine so I again withdrawal Rs. 10,000.00 form Same ATM but another machine and ATM ID is S1CW2434 at 2:06 PM of 19th-Nov-2009 and this transaction was successful I received both slip & cash Amount Rs. 10,000.00, But on behalf of first transaction Rs. 10,000.00 has been credit form my account, but that transaction has been failed, So I logged call in IDBI Customer Care at Date 20th-Nov-2009 and my call Ticket No: is PA/ATM Dispute 20/11/2009 but now customer care is saying that we received cash amount Rs. 10,000.00 in first transaction, while that transaction was failed and we did not received any cash amount even slip.
Was this information helpful?
No (1)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

for me the same issue
Dear Hoshiyar,

We're sorry to hear about your experience.

Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Customer Service Team
Now i received my amount

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IDBI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1801
    Pending
    0
    Resolved
    438
    IDBI Bank Phone
    +91 22 2218 9111
    +91 22 6655 2758
    +91 22 6655 3355
    IDBI Bank Address
    IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
    View all IDBI Bank contact information