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IDBI Bank Complaints & Reviews

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Updated: Feb 17, 2026
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IDBI Bank reviews & complaints page 80

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J
JAIDIP GHOSH
from Kolkata, West Bengal
Aug 27, 2010
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Address: West Bengal

My Home loan a/c is [protected] with sol id 012 taken from IDBI Bank, Shakespeare Sarani Branch in Kolkata. While sanctioning the original loan for the flat, they assured a garage loan and enhancement of the current loan to 85% of the property value at a later date. I booked the garage and paid 15% with my own funds. Then, when I approached them for sanctioning the loan, they collected all necessary documents required for sanctioning the loan. Then suddenly all concerned in IDBI bamk became mum and started to avoid my calls. Suddenly, after a month they said that because of change in some rules, the loan cannot be sanctioned. My reputation has taken a serious dent as I have become a defaulter. All home loan seekers - don't go for IDBI Bank. They are simply WORTHLESS. I am seriously thinking of moving to court to teach them a lesson. email [protected]@gmail.com
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    H
    henrychettiar
    from Mumbai, Maharashtra
    Aug 13, 2010
    Resolved
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    Address: Mumbai Suburban, Maharashtra

    Sir

    My name is Henry Lawrence Chettiar. I am the holder one of idbi retirement bond 96
    purchased in Dubai. I left Dubai in 1998 for good for India, since then i have not received any corresopndence from the bank. because it was for a long term i completely forgot about this bond. I would like to know the status of my bond Folio No. 0326989. Certificate No. 00025847. Also if you could please provide me the correct contact adress of the bank regarding the bond & change of address.
    my e-mail address is [protected]@gmail.com

    Thanks
    Aug 13, 2020
    Complaint marked as Resolved 

    idbi retirment bonds — idbi

    IN 93 I HAD PURCHASED 5 IDBI RETIREMENT BONDS OF 5300 EACH I CAME TO KNOW RECENTLY THAT THEY WERE CALLED BANK .I WAS NEVER INFORMED ABOUT THIS BANKS DECISION.
    NOW LET ME KNOW WHAT I HAVE TO DO
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      S
      shatarupa_datta
      from Kolkata, West Bengal
      Aug 11, 2010
      Resolved
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      Address: North 24 Parganas, West Bengal

      Although I have submitted all the docs. including
      1) bond certificate of IDBI Deep discount bond 1997 bearing certificate No. 761989 Folio No. FDD081624
      2) Death certificate of the holder
      3) MAdhyamik admit card xerox of the nominee

      on 03/02/2010 but yet I haven't received the redemotion money.
      The bond is in the name of Late Panchanan Daw & the Nominee id Sumhaneil Datta.

      As I am a student I want the money urgently.
      KIndly arrange the same at the earliest as this things are harrasing me very much as I need the money urgently.
      Aug 13, 2020
      Complaint marked as Resolved 
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        K
        k. krishna chaithanya
        from Eluru, Andhra Pradesh
        Aug 3, 2010
        Resolved
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        Address: Anantapur, Andhra Pradesh

        To
        M/S Investor
        services of India Ltd., Mumbai
        Sub : Deep Discount Bond 96
        Folio No.s FDDB 1261533
        Certificate No. 01311316 Distinctive Number:[protected] Name of the Holder: k. venkatesh

        I am holding the above mentioned IDBI Deep Discount Bond. i have made several requests to change nominee name in above bond. Because my father prosed my name while taking the above bond. He died in road accident and now i am major. So kindly ask idbi people on behalf of me to send me necessary forms to get change nomination in my bond. thanking you sir
        pls let me know the status at the earliest.

        regards,
        Aug 13, 2020
        Complaint marked as Resolved 
        I invested 5300/- for DEEP DISCOUNT BOND through cheque no. 560782 dtd.13/03/1996 drawn on the STATE BANK OF INDIA, Vasai road -west branch,

        I am having Acknowledgment bearing serial no .K 9488695 dtd. 13/03/1996 on the name of JIGNESH THAKKAR, will you please let me the status and formalities to get reimburse my money,
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          I
          I Haq
          from Delhi, Delhi
          Jul 30, 2010
          Resolved
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          Resolved

          Non Receipt of Maturity Money

          Address: North West Delhi, Delhi

          I have purchased IDBI 6 Flexi bonds 22 of Rs.5000/-each bearing distinctive numbers [protected]-[protected] and certificate number[protected], however payment has not been received by me till date even after the expiry of maturity date(25.02.2008). Please let me know the position and issue the payment without further delay.
          The other details are given below.
          1.BSE code 961628
          2. NSE code IDBI 0205NC
          3. ISIN number:INE008A09BE8br...
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          D
          Debabrato
          from Kolkata, West Bengal
          Jul 28, 2010
          Resolved
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          Address: Thane, Maharashtra

          I had applied for a home loan from IDBI Home Finance, Thane branch and the loan was declined on the selected property because the property was initially purchased and registered by a person in the year 2002 from the builder who later on changed his mind and canceled it and purchased another flat in the same building. Later on the same property is sold to another person by the builder who is now the present owner from whom I have decided to purchase. Now IDBI Home Finance is asking for the original canceled deed but the original canceled deed is misplaced by the builder. The lawyer in IDBI panel has stated that the flat can be mortgaged by that person and the canceled deed is needed. How can a person mortgage a flat after canceling a deed. When a property is mortgaged the original documents lies in the custody of bank and hence cannot be canceled and if canceled the bank won’t provide that person a loan and hence it cannot be mortgaged. Now the question raised by their lawyer is very illogical considering this matter. Also IDBI Home Finance is not making the matter clear and harassing me unnecessarily. First they told me to file and FIR with police for the lost deed and to get indemnity bond signed from the builder and present flat owner that there is no mortgage on it and then they will disburse the loan. Now after filing FIR they asked for the certified copy of canceled deed which was not told to me earlier and even after giving that now they again backtracked saying that nothing will work but I have to give them the canceled deed only after which they will disburse the loan amount. I request you to please advise me on this matter.
          Aug 13, 2020
          Complaint marked as Resolved 
          This is also a harrased customer from IDBI thane branch.They are not clear in there issues.I got sanctioned loan of Rs. 14, 50, 000/- in he month of Feb10, property registration done in May2010, documents submitted at the end of may2010.Till date leagal adviser of thane branch is coming with every new issues.Example:First line of My registration paper, they are comingup with the issue on 31-7-10.
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            P
            priteshyadav
            Jul 27, 2010
            Resolved
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            Address: Bangalore, Karnataka

            hi,

            I have booked one air ticket paid by IDBI bank and then cancell it. So that amount need to be refund in my bank account. And they are not giving me any proper solution. every time they ask me to call tommorow. Its already been 3 weeks now. So i am frustated now, Please help me out of this issue. Please go through the chain mail.

            Regards,
            Pritesh yadav
            [protected]



            =========================================================================
            On Mon, Jul 26, 2010 at 12:52 PM, pritesh yadav <pritesh.kr.[protected]@gmail.com> wrote:

            Hi Sarabjit,

            I am not getting any update from your side. Why this been taken too much of time to resolve this issue. I don't know what your backend tem is doing. request you to please get this issue resolve now .

            Regards,
            pritesh yadav


            On Sun, Jul 25, 2010 at 5:12 PM, Sarabjit Kaur <[protected]@idbi.co.in> wrote:


            Dear Customer,

            We apologize for the inconvenience caused to you.
            We are still coordinating with the concerned department and shall revert to you shortly.
            Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.
            Regards,
            Sarabjit Kaur
            Customer Care Executive

            -----Original Message-----
            From: pritesh yadav (pritesh.kr.[protected]@gmail.com)

            Date: Saturday, July 24, 2010 12:21 PM
            To: Sarabjit Kaur ([protected]@idbi.co.in)
            Subject: Re: Fwd: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]

            Hi Sarabjit/Harshita,

            Any update?

            Regards,
            Pritesh yadav


            On Fri, Jul 23, 2010 at 2:26 PM, Sarabjit Kaur <[protected]@idbi.co.in> wrote:

            Dear Customer,

            Thank you for writing to us.
            We are looking into the matter currently and request you to bear with us. We shall revert to you shortly.
            Assuring you the best of our services as always & looking forward to a mutually rewarding relationship.
            Regards,
            Sarabjit Kaur
            Customer Care Executive


            -----Original Message-----
            From: pritesh yadav (pritesh.kr.[protected]@gmail.com)
            Date: Friday, July 23, 2010 01:13 PM
            To: Customer Care ([protected]@idbi.co.in)
            Subject: Fwd: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]

            Hi Harshita,

            as per discussion we had, The amount 2549 need to be transfer in my account [protected]. as per travel agency, that amount already been transfered in my IDBI account and they provided me one transaction ID also 34018765, and I have raise a complane also which is AS/EFT/1972010. But I am not getting any proper solution or satisfactory answer from IDBI customer care people. So I am frastated now. Please do the needfull or try to co-ordinate with travel agency and get it resolve now.

            Regards,
            Pritesh yadav
            [protected]


            [protected] Forwarded message[protected]
            From: <[protected]@travelocity.in>
            Date: Sat, Jul 10, 2010 at 1:58 PM
            Subject: <[Ref-429961]>Cancellation confirmation for Trip ID:[protected]
            To: pritesh.kr.[protected]@gmail.com



            Dear Mr. Yadav,

            Thank you for contacting our Sales and Customer Care Team.

            As per your instructions dated 10 Jul 2010, we have canceled your booking for Suman Yadav, for Trip ID[protected].

            Following are the cancellation charges:

            Travelocity fee : INR 250 Per person
            Airlines charge : INR 750
            Total refund amount :-INR 2549

            **Any discount or refund offered to you on this booking will be deducted from the refund value.

            We will process your refund in 5 business days, although different banks may have varying timelines for crediting the refund back into your account.

            Should you require further assistance, you may also contact us at the numbers listed below. Our Sales and Customer Care Team are open from 8am-8pm. We would be happy to serve you.

            Calling from within India:
            Tel:[protected],[protected]
            Fax:[protected]

            Calling from outside India:
            Tel: +[protected]

            Kind regards,

            Kriti Dewedi
            Sales & Customer Care | Travelocity India| www.travelocity.co.in

            'Best Online Travel Agent in Asia Pacific' - TTG Annual Travel Awards, 2005, 2006, 2007, 2008 & 2009 |
            'Best Online Travel Agency' - TravelWeekly (Asia) Industry Awards, 2007 | 'Best Travel Site in Asia for flights' Condé Nast Traveler, 2008

            Travelocity.com Private Ltd. Reg. No.: U63040MH2006FTC163655 | This email is confidential and privileged. If you are not the intended recipient, you must not view, disseminate, copy or use any or all of this email. Kindly notify the sender immediately, and delete this email from your system.
            Make your travels greener. Click here for tips.
            Aug 13, 2020
            Complaint marked as Resolved 
            How can transfer money from my account to other account using net banking
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              A
              Arghya Chattopadhyay
              from Pune, Maharashtra
              Jul 27, 2010
              Resolved
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              Resolved

              Address: North 24 Parganas, West Bengal

              Dear Sir,
              I was holding the IDBI Flexibonds 22, 6nos,( face value Rs 5000, matured value Rs 6030 each) with Regd Folio no 22IFBD2530508, Certificate no[protected] . The same was matured on 25/08/2008. You had forwarded the cheque no 192936 dated 25/08/2008 of IDBI bank for Rs 36180/-. Because I was posted in Delhi during this period, the post was laying in my permanenet address at Kolkata. The same cheque lost it validity after two months.

              I request you to issue another cheque for the same flexi bond maturity. Now, you can send me the cheque in the same address at 48, N K Chatterjee Street, Belgharia, Kolkata-700056. Payable account SBI, a/c no [protected].

              I here by undertake that I will not use the expired cheque available with me once we get the replacement.

              Regards

              A Chattopadhyay.
              Mail ID- [protected]@lntecc.com, Mobile no-[protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              IDBI Flexibonds — Folio number 2616784

              My bonds matured in Feb 2008 and I had given the details of my bank so that the payment can be credited directly tto my account but tilll date I have not received my money. Please look into the matter and either send my cheque or credit the payment to my bank account.

              Fakeha

              IDBI Flexibonds — PAYMENT CHEQUE NOT RECEIVED

              Sir
              I had sent cheque of IDBI FLEXIBOND bearing No 003375 of vijaya bank which was sent to me as redemption amout of Rs 9536 /-
              dated 05 /06 /2008 since I was Minor I could not realise the cheque The cheque was valid for two months only The cheque date was expired after I became Major and opened an account therefore I had sent the cheque for renewation of date since 15 days back ie on 16 / 09 /2008 but to date I have not received back nor I have received any information .Hence I request you to please let me know the Status of this cheque

              Folio No FDD160490
              No of Bonds 1
              Status PUB
              Redemption Warrant No 2846342
              Cheque No 003375
              Drawee Bank Vijaya Bank
              Amount 9536 /-
              With Warm Regards
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                A
                ANURADHA SURESH CHODANKAR
                from Pune, Maharashtra
                Jul 26, 2010
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                NON RECEIPT OF MATURITY PROCEEDS

                Address: Mumbai City, Maharashtra

                I hold Cert No.122786 Folio No. FRB006233 Distinctive No. [protected][protected] for 3 bonds IDBI regular Income Bond,1998 The bonds are held in the names of my mother Mrudulata Nagesh Nagvekar jointly with me Anuradha Chodankar. Please advise if the maturity proceeds for the same have been paid.

                If the bonds are to be submitted what is the process and to which address the same are to be sent....
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                B
                benny dias
                from Mumbai, Maharashtra
                Jul 16, 2010
                Resolved
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                Address: Mumbai Suburban, Maharashtra

                I HAD APPLIED FOR A HOME LOAN OF ONLY 11 LACS, ALTHOUGH MY ELIGIBILITY IS MUCH HIGHER, FROM THE IDBI HOMEFINANCE LTD AT BORIVALI BRANCH, ON THE 6TH OF JUNE 2010, BUT STILL NOW HAVEN'T RECIEVED THE DISBURSEMENT TILL DATE AS THE STAFF PARTICULARLY HANDLING MY CASE IS INCOMPETENT. DOCUMENTS HAVE BEEN SUBMITTED BUT THEY KEEP ON ASKING ME SOMETHING OR THE OTHER, THUS DELAYING THE DISBURSEMENT. THE STAFF/ BANK SHOULD CLARIFY THEMSELVES WHAT THEY NEED AND DO NOT UNNECESSARILY HARASS CUSTOMERS IF THEY DON'T KNOW THEMSELVES, THIS BEING DONE EVEN AFTER PAYING 1% PROCESSING FEES.
                I JUST WANT TO BRING IT TO YOUR NOTICE SO THAT THE BANK STAFF SHOULD KNOW THE CHANGES IN THE SYSTEM AND NO ONE ELSE SHOULD SUFFER BECAUSE OF SOME INCOMPETENT PEOPLE.
                THANKS
                BENNY DIAS
                MUMBAI
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  D
                  Dharmendra tiwari
                  from Indore, Madhya Pradesh
                  Jul 12, 2010
                  Resolved
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                  Address: Satna, Madhya Pradesh

                  I HAVE NO INFORMATION ABOUT THIS PRODUCT

                  PER MERE FATHER (Shri Narendra Kumar Tiwari) NE 24 JAN 1997 KO SBI Indore 2 Branch me IDBI FLEXIBONDS 2 Monthly Income Plan Applicatin No 5322749 me 60000/- Rs invest kiye tha, Uske bad iski Koi Information hamare pas nahi hai.
                  Kripya aap koi madad kare.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    subratapaul1958
                    from Gidam, Chhattisgarh
                    Jul 10, 2010
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                    Address: Chhattisgarh

                    I PURCHASED 6 BONDS OF IDBI INFRASTRUCTURE (TAX SAVING) BOND(2005A) ON 21/03/2005 FOR RS 5000/- EACH. THE MATURITY DATE IS 25/02/2010, DISTINCTIVE NO-[protected]-[protected], REGD FOLIO NO-221FBE2470641, CERTIFICATE NO[protected].

                    MY CHANGED ADDRESS IS
                    FLAT NO-2B/11 SURYAVIHAR JUNWANI BHILAI DISTRICT-DURG CHHATTISGARH
                    MOBILE-91-[protected],[protected].

                    DESPITE SENDING REMINDERS TILL DATE I HAVE NOT RECEIVED THE REDEMPTION AMOUNT
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                      M
                      m_psamy
                      from Delhi, Delhi
                      Jul 8, 2010
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                      Resolved

                      Address: Coimbatore, Tamil Nadu

                      Rs.1.00 Lakh tranfer from my acccount to another IDBI account.

                      When i ask IDBI they telling we don't know about that accoount holder. With out any address & ID proof account open. not contact deatils.

                      With out bank staff help this not happen.

                      Dear all close your account with IDBI quickly. other wise you loose you money.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        R
                        ram s mahto
                        from Pune, Maharashtra
                        Jul 8, 2010
                        Resolved
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                        Resolved

                        Address: Jharkhand

                        The consignment no. [protected] (loan docs) has been originated from IDBI Bank , Mumbai Office to deliver the same to Mr.Niladri Ghosh, 1312, Syndicate Colony, 4Th Phase, Uliyan , Kamda, Jamshedpur(Jharkhand) , mobile no. [protected].

                        It has been confirmed by you that the consignmet is already delivered , however the beneficiary has lodged a complaint on non receipt of the same with the local Branch of IDBI BANK at jamshedpur and after that we came to know it has been delivered to wrong person. Pls update with the current status immediately.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          T
                          tkapoor
                          Jul 7, 2010
                          Resolved
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                          Resolved

                          Address: Gautam Buddha Nagar, Uttar Pradesh

                          Hi I appiled for HL to IDBI & bank sanction my loan on 31st May but even after two months they are still checking the docments & everyday saying to me for new document. I did blunder to apply to IDBI. Infact i send few doc via mail to them bt they didnt even open my mail & after 2 weeks calling me again & asking for same things again n again.

                          I suggest you plz dont go to IDBI bank its semi PSU then its worse than totally govt bank.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Ms Sonia Agarwala,
                          IDBI Bank Ltd
                          Kolkata

                          I, Ms Sharmistha Mullick of Kolkata have applied for a home loan in your bank at the end of July 2009. As per your executive Mr. Gopal Saha he will log in my file on 3rd Aug as at the end of month he is having workpressure. I agreed and submitted all my documents along with a cheque towards your processing fees.

                          Once he said the feedback of the property has come positive and valuation is also good hence I can pay the advance to my builder to get the further papers which was required by your bank. I have paid Rs 1 lakh to the builder and made one agreement that if within 17th Sept I cant pay rest of the amt my 20% of booking amt would be deducted from the advance money and got another set of papers which has been handed over to your bank.

                          After few days I got my HL sanction letter and Mr Saha has asked me one deed from the builder for which builder has provided the certified copy only as the original deed has been lost. by this time we have already crossed 15th Sept and your Mr. Saha has never shown any rapidity in processing the papers. Rather each time I call him then only he is asking for further few documents then again he keeps mum for few days likewise.

                          In refernce to my discussion with you and Mr. saha yesterday that if the builder is providing you registered declaration that the deed has been lost then only you can provide me loan on this property I have spoken to my builder and he agreed to do the same after a long discussion with me. As per the builder our other few good banks has approved the project and they have not asked for any document like this. Still he agreed to do the registration for his noteried declaration which has been already submitted to you. Your Mr. Saha has called me up yesterday and said he will talk to my builder and will inform me everything within few minutes. But as usual Mr. Saha has not called me up on 16th Sept.

                          Today its 17th Sept and when I called him(Mr. Gopal Saha) up at 10am in the morning he said you cant provide me a home loan on that property as one deed is lost. If I can give registered declaration also you can't finance.

                          I need a clarification on certain points:

                          1) How long it takes to process a Home Loan?
                          2) When you didn't get all documents why your Mr. Gopal Saha has told me to pay the advance to that builder?
                          3) Why there is a lack of knowledge in your exec & u also about the finance on a lost deed as you have also told me to submit registered declaration?
                          4) I need a compensation on this delay at your end in processing the documents for what I have to pay 20% of 1 lakh to my builder.
                          5) All the documents are getting stuck at your end for an endless period...Why? If customers are not pushing their own documents will they remain on the same table for years?
                          6) Arrange to send back my all documents and the property documents along with my processing fees within tomorrow.

                          Regards,
                          Sharmistha Mullick
                          Contact Number - [protected]
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                            S
                            siddiqui.shibli
                            from Delhi, Delhi
                            Jul 6, 2010
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            Hi Sir/Maam

                            This is to bring to your kind notice that I used to work for IDBI bank. I left the company long time back. I have not recieved my PF against PF number MH/117982/3020. I keep going to IDBI's office once in a month but i am not getting any respomnse from the management side. They gave me the PF number and asked me to check status online. Please do the needful.

                            Regards
                            Mayank Shukla
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            PF NOT RECEIVED
                            Hi Sir/Maam

                            This is to bring to your kind notice that I used to work for IDBI bank. I left the company long time back. I have not recieved my PF against PF number MH/117982/11293. I keep going to IDBI's office once in a month but i am not getting any response from the management side.Please do the needful.for the same As soon as possible


                            Regards
                            Navdha
                            ([protected])
                            PF NOT RECEIVED
                            Hi Sir/Maam

                            This is to bring to your kind notice that I used to work for IDBI bank. I left the company long time back. I have not recieved my PF against PF number MH/117982/11293. I keep going to IDBI's office once in a month but i am not getting any respomnse from the management side.Please do the needful as it is pending form long time.

                            Regards
                            Navdha
                            ([protected])
                            jay prakash chaurasia mobile no [protected] saving a/c no [protected]

                            bussiness code ob095080 idbi intech branch chadni chowk delhi and pf not recive my account, idbi intech code bussiness obo8052
                            regars
                            jay prakash chaurasia

                            mob [protected]
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                              S
                              shekharhome2003
                              from Surat, Gujarat
                              Jun 20, 2010
                              Resolved
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                              Resolved

                              Address: Howrah, West Bengal

                              To
                              Karvy Computershare Pvt. Ltd.
                              (KCPL)
                              Karvy House, 46 Avenue 4,
                              Street No.1,
                              Banjara Hills,
                              Hyderabad - 500 034.
                              Tel.[protected]
                              Fax[protected]

                              Sub.: Non- receipt of Redemption Proceeds of IDBI Deep Discount Bond ‘96

                              Reference: Holder's Name: Late Shriniwas Kabra

                              Certificate No. Regt Folio No. Distinctive no. No. of Bond

                              00410096 FDDB 0378859 [protected] 1

                              Current Address:

                              Niranjan Gopal Kabra
                              "VIVEK VIHAR", PHASE-5, BLOCK-3, FLAT NO.4B
                              493/C/A, G.T. ROAD (S)
                              P.O.:- SHIBPUR, DIST. HOWRAH
                              (W.B.) PIN -711102
                              Mobile No. [protected]


                              Dear Sir,

                              With reference to above investment in the name of my father Late Shriniwas Kabra who already died long back, recently we noticed that the redemption proceeds of same is pending in his account.

                              I therefore request you to kindly guide me to proceed in this case to get the redemption proceeds/ claim amount at the earliest and oblige.

                              You can make correspondence at my email address at [protected]@hotmail.com for a faster and easy communication too.

                              Thanking you in anticipation of an early reply,

                              Yours faithfully,




                              (Niranjan Gopal Kabra)
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                sanjay.agarwal
                                from Muzaffarnagar, Uttar Pradesh
                                Jun 18, 2010
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Yesterday Night, I have transfered Rs. 5100/- from my IDBI bank a/c to ICICI bank a/c. But by mistake, I have write Debit card N. as [protected] in place of [protected]. Due to which I have transfered my money in other customer a/c, So, I would like to request you , Pl. credit my money in my account after taking concern from IDBI bank. My name is Sanjay Agarwal & Cell n. is [protected].
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                i want to create net banking
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                                  ranjan tiwari
                                  from Sikar, Rajasthan
                                  Jun 13, 2010
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                                  Address: Ballia, Uttar Pradesh

                                  sir. warrant no[protected] folio no161fb1654386 rs.28898/ deposited on 25/01/2008and warrant no.8042717 folio no.191fb1953994 rs.13400/were deposited my me to sbi ballia(0017) on06/01/2009 have not been credited to my ac no.[protected] as yet.they are not giving any satisfactory answer.kinly let me know to which account these warrants have been deposited or stop payment of these warrants.kindly help me to get my money.
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                                    S
                                    Shyamdawande
                                    from Pune, Maharashtra
                                    Jun 9, 2010
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                                    Address: Pune, Maharashtra

                                    My Grievance Case experienced on 31st March 2010–
                                    I am shyam dawande, has following details –
                                    • Institution Name – IDBI Home Finance Ltd, apte road branch, Pune
                                    • Loan account Number –WESPUN00008392
                                    • Outstanding principal taken for levying charges as on 31st March 2010– 27,63,942/- ( excluding Prepayment 205000 i.e. 2558942)
                                    • Exorbitant Charges Levied – 4376/- ( 2% on 2,05,000 prepayment + 276 bouncing charges) Over and above , even 60973/- (2 % foreclosure charges +taxes )
                                    • Disclosure of the terms and conditions in the signed agreement – No any
                                    Explanation –
                                    The officer and Branch Manager, reacted irresponsibility about giving the clarity of the clause for which they were charging the extra amount to me.
                                    I am holding an account with the above mentioned institution, since April 2008. I had given a prepayment cheque of 2,05,000/- to the bank dated 11/03/2010. When I went to the branch for the foreclosure of my loan on 31st March 2010.
                                    Mr. xxxxx told – on 31st March 2010.
                                    • You cannot be able to pay 2 cheques in a one month i.e. prepayment and Final foreclosure cheques. Hence I will be able to accept your cheque only after 1st April 2010.
                                    • Hence you need to pay an EMI for the April Month too i.e. 27358 EMI + 2% of outstanding principal + tax.
                                    • The clause was not mentioned in my Signed agreement.
                                    • He was not able to give this in writing. And advised to contact , Branch Manager

                                    Mr .xxxxxxx told – on 31st March 2010

                                    • Please come on first week of April, Now I am busy, all the necessary clarification and letter in writing will be given by me.
                                    • Please don’t harass us now.
                                    • When I was asking for a clarification again, and the written clause in agreement , why this was charged, he told wait for 10 mins outside.
                                    xxxxxxxxx advised –
                                    • You don’t have to pay entire EMI but, the amount paid by you as a prepayment – 205000/-, you need to pay 2% foreclosure charges (4100)+ bouncing charges (276).
                                    • Give me a letter, to consider this as a special case and mention in that, it was advised to you, that you cannot do a prepayment and preclosure charges in one Month. Though it was not ADVISED by xxxxx.
                                    • When I asked for the justification for 2% on 205000, he told. I am saving your ENTIRE EMI,this is a small amount, you need to pay. You need to minimum this amount. Else come on April Month and pay entire Amount EMI + Foreclosure charges +tax.

                                    Issues –
                                    • Why I was charged 2% on already,prepayment done 2,05,000 even it was not mentioned in the agreement?
                                    • In private banks, while making a final foreclosure, I am supposed to pay interest diff + applicable foreclosure charges mentioned according to the signed agreement only.
                                    • Why Even I was charged 2 % foreclosure charges on a principal outstanding even?
                                    • Why my concerns were not taken into consideration?
                                    • Why I was told to write a letter even it was not told to me
                                    • Why I was misguided to pay for an EMI of April?
                                    • Why I was told to come in Next Month?
                                    • Why the bank didn’t give clause confirmation in writing?


                                    Monetary loss –
                                    • I paid this amount to the bank i.e. foreclosure charges of 60973+276 + 4100 on an outstanding principal of 2558942/- as on 31 st March 2010.
                                    • I paid for foreclosure charges + charges on prepayment + bouncing charges + tax.
                                    • Officer and branch manager didn’t guide me properly under the “ fair practice code” of the IDBI.
                                    • There was no any such clause mentioned against the money demanded from me.







                                    Assistance needed –

                                    • Refund of my excessively paid amount i.e. 2 % on prepayment + bouncing charges
                                    • Refund of excessively charged 2% on the Total Principal outstanding.
                                    • Scrutiny against clarity of the agreement clause AGAINST Money demanded.
                                    • Being in the financial service industry, I was told to write a falsifying letter even I was not told for the same.
                                    • Irresponsible nature of the xxxxxxx
                                    • Strict action against Mr.xxxxx and Mr. xxxxxxx
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