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Why don’t you try writing to them on [protected]@idbi.co.in with all your details? I am sure they will get in touch with you in order to address your concern.
Dear Mr. Kumar,
Apologies for the inconvenience caused to you in this regards. We would like to inform you that our Bank officials are investigating the matter and assure that you will be contacted by them at the earliest addressing all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Support Team.
Apologies for the inconvenience caused to you in this regards. We would like to inform you that our Bank officials are investigating the matter and assure that you will be contacted by them at the earliest addressing all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Support Team.
meghnak, i registered number of complain to kotak mahindra and idbi bank as well. As i reach my home i contact my local idbi branch on 9th december 2011 and also contact idbi bank customer care both. since then they were assuring me that the money will be returned to my a/c. but later 120 days customer care don't take complaint saying this matter is older than 120 days. since 9th december 2011 they passed 120 days but i found no progress in my work complain, then after i asked for a written letter from my branch so i can move to consumer court.
on 4th april bank asked me to give official complain letter so they can conform me with a letter. on[protected] my bank gave me written letter says the transaction was successful as communicated by kotak mahindra bank to idbi atm department, central reconciliation unit, mumbai.
saying its just for my information...
on 4th april bank asked me to give official complain letter so they can conform me with a letter. on[protected] my bank gave me written letter says the transaction was successful as communicated by kotak mahindra bank to idbi atm department, central reconciliation unit, mumbai.
saying its just for my information...
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personal savings account — Recovery of ATM amount
Dear sir,this is j.satya narayana murthy from kakinada, i am having an savings account in suryaraopeta branch in kakinada. my account number is ASB / 01 / 507243. On the date of 4th of July, 2009 i tried to withdraw Rs.8000/- from account in Union Bank of India ATM in kakinada. But at that time it showed that " atm temporarly not working". After that on the date of 6th of July, 2009 it showing debit of Rs.8, 000/-. So, Please recover my amount into my account as early as possible.
with thanks & regards
jsn murthy - kakinada
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