[Resolved]  Idea Cellular — unwanted calls

Hi,
after enabling the DND service on the mobile([protected]) but still getting the marketing calls.. What is the use of DND service? Is there a way getting rid of these marketing calls?

Could someone help me with this?

Regards,
Sandeep Yadav
[protected]
New delhi
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Idea Cellular Customer Care's response
Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular
Complaint comments 

Comments

my name is dr rashmi hirve, me and my husband both r using idea numbers in delhi. all d time we keep getting promotional calls and sms from idea cellular, we r very very disturbed due to this, we made complaint in idea customer care and we were told about d DO NOT DISTURB service, we hv registered for it but still we r getting these unwanted calls and sms, on enquiry we came to find that this service will be activated after 45 days, n this is provided by TRAI, against telemarketors making unwanted calls, but waht to do when IDEA company itself is making these unwanted calls and sending unwanted sms. is there no protection against it? is there any plan which IDEA has for its customers so that they r spared from this unwanted disturbance and intrusion?
I totally agree with this issue. Actually i am also having this issue.

Idea Chitchat — Frequently unwanted calls and SMS

Dear Sir,
I use to receive more than half Dozen unwanted calls in my cell no. [protected] from your reputed esteemed cellular service every day, countless service mesages and SMS make me disturbed every day. It is completely unfair and leads to customer dissatisfaction.
Please do not disturb us (I and my family including two small kids, who are in school) by calling at odd hours/frequently. We get disturbed, our precious time is wasted, our attention is unnecessarily diverted from main issues. There are lot of other important things to be done. . Please do the needful urgently and try to minimise/restrict these calls and SMSs.

Thanking you,
V C Pandey
I am an old man and am greatly inconvenienced by advertisement offering a variety of products at all hours of day and night.
I do not want any sms messages from numbers about which, on dialling to missed call numbersm I get the information that the number is invalid and cannot be reached.
I will appreciate quick action.
Anand Sarup
Mobile No.[protected]
Please forgive me for using your connection IDEA. I have been getting unwanted calls every hour. Though according to Supreme Court's ruling, no service provider can harass the user with unwanted calls, your company is not abiding by it.

I request you sincerely not to bother me with unwanted calls or mesgs.

[protected]

Idea Cellular — unwanted service calls

DAILY I GOT UNWANTED 8-10 SERVICE CALLS AND 8-10 UNWANTED SERVICE MESSAGES PLEASE HELP IN STOPING THESE

Idea Cellular — Calls from marketers

I have been continoulsy receiving commercial calls from IDEA cellular, inspite of registering with :DO NOT CALL: as below:

Phone Number Upload Date Telecom Operator Service Area
[protected][protected]:55:34.0 Idea Gujarat

The details of calls received are as follows:



- Time of call: 12:07 pm and 14:09 pm, on 12 Dec 2009



Calls from: Idea cellular limited:[protected] and [protected]



Nature of calls: Telemarketing commercial calls



When I called back on "[protected]", the lady was extremely rude and was more than willing that I make a complaint.



I need strict and immediate action by Idea as to why these calls are coming. I will write to TRAI if I do not find the investigations satisfactory.
Hi,
after enabling the DND service on the Land line still getting the marketing calls.. What is the use of DND service? Is there a way getting rid of these marketing calls?

Could someone help me with this?

Thanks,
Nagaraja Hegde
For the past six months I have been getting calls from Idea regarding any requirements of a new connection, I have been consistently refusing and have told them in case I need a new number I will call them myself.

This has now become very irritating, they have not taken my number off their list and I am very annoyed as they have no sense of time, they call me anytime from 9 am to 10 pm.

One particular number from where they call is [protected].

Is there any way to stop this ?

Idea — unwanted calls and sms

Hi,

I am getting blank unwanted calls and messages from number [protected].

The user is not ready to reveal his identity.

I Kindly request you to launch my complaint against this number and provide me the identity of this number or guide me with further procedure.

I tried calling Idea customer care but they are not ready to provide information even on evidence of incoming call.

Regards,
Pratik.
[protected] in this no last 5 days before i received mms .but my mobile not supported .my no is [protected].what that msg .give of replay?
Dear Sir,

Please Stop any unwanted SMS and Calls from Idea to my following number.
[protected]

Idea — sms and unwanted calls

Dear sir, I have idea Mob. no.[protected] which is registered DND yet i am receiving lots o[censored]nwanted calls and sms. I had sent mail to idea several times regarding this but no positive response i get till date.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information