Hello, i bought idea net setter in Chennai,
i am staying in Ambattor O.T, near to 3 or 4 km from idea customer care ( present in Chennai city ) not outer area.
My Complaint number till not solved by them is : 871026
Recomplaint Number : 875202
Anybody want to verify, call idea customer care and asked this complaint details, it is till not get solved. so be aware..
It didn't work till the day of purchasing,
I called the showroom person and show him the problem and he assured me that a booster should be fix in my area to access the tower with in a week, until no need to pay the monthly rent.
The Net Setter not even opened Google page also..Total waste..
And also they placed the complaints to the customer care. They will not care about their complaints.
But after that i made a call to costumer care and told about all the problems, they asked a day time to solve the problem, Then it was not solved on that particular day, i called after so many times but till now for past 2 months there is no response from them.
I told them, that i am going to take a action, but they will not make a single call about the clarification till now,
Finally, they are not provide a suitable services for the customer. And they are not respond to the customers requirement.
I used it in Arumbakkam, it got full tower but speed is only 90 kbps, but they provide 256 kbps, so the speed also very low.
No use of purchasing..
No service providing..
No fast...
No reliable...
Don't buy this and get annoyed..
Regards
Manikandan.T
Aug 14, 2020
Complaint marked as Resolved
Idea Cellular — deactivation of service
i somehow got the joke service activated, but i dont want the service, i have wrote to u several times but the service is still active, when i call the customer care it is always busy, so what is the use of customer care, my number is [protected], i asked to give me a nail on my id but there is no response.i want response and the service to be deactivated .