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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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M
manukoleth
from Nadapuram, Kerala
Sep 1, 2010
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Address: Ernakulam, Kerala

Dear Sir,
My Father had bought me an Idea iCard sim ([protected]) in 2006. At the time we had given a copy of of his Election Commission of India issued Identity Card, a copy of ration card and a photo along with the application form. Currently they are asking for a new set of identity proofs as they have somehow damaged the old ones and also they have barred all outgoing from the sim. No clear explanation is given for such an action. As this is a 4 year old sim all my friends&relatives have this number for contact. My plea is that even if I give a new set of proofs what surety is there that they won't loos it again and ask for a new set next time. I kindly request for an immediate reaction or an advice on how to go about further?

Thanking you
Your's Faithfully,
Manu Chandran
+91-[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    R
    rachnajhun
    from Mumbai, Maharashtra
    Sep 1, 2010
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    This is with reference to mobile no. [protected]. I just did an online recharge



    of Rs 49 on this no at 1:14 pm today with HDFC bank, I got an acknowledgment



    sms from Idea also saying" Thankyou for your payment of Rs. 49..."





    Still not been updated to my account, while it has been





    debited from the bank . Balance is still saying ZERO!!!!!!!!. WHY??????????????????????????.



    I am attaching a snapshot of the bank statement.



    When I call on 198, there is a vernacular uneducated woman who just doesn't want



    to help. She says ''yeh complaint ka number hai!'' I said I want to complain only na, but she says



    ''main aapki koi sahaayta nahin kar sakti!!!'' SO FRUSTRATING!!!!



    She tells me to call on 12345 chargeable call , when I don't have

    balance. I told her I would have called there only if I had balance. Please

    throw her out.!!!!!!!!!





    I called from a Vodafone no on [protected], was on the line again for 15 minutes,



    trying to explain the situation to a perfectly uneducated man at IDEA, who tells me that Rs 49 is for a scheme.



    I said when already my plan is a 1 paise per second plan, why would I recharge for a scheme which is already there??



    Why does IDEA come up with such fraudulent and ambiguous schemes and messages??



    I REQUEST YOU TO PLEASE REIMBURSE MY RS 49 INTO MY ACCOUNT AS TALKTIME AT THE EARLIEST!!!



    Your call center executives are a disgrace to Abhishekh bacchan and Aditya Birla.



    Please arrange a call back to me regarding the same at the earliest.
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      K
      kakasaheb
      from Ahiri, Maharashtra
      Aug 31, 2010
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      Address: Pune, Maharashtra

      i have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site , instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error ,showing login id or password is wrong. what to do.? this has been to much irritated.
      Aug 13, 2020
      Complaint marked as Resolved 

      Idea Cellular — not able to open gmail

      sir,

      i am from kerala we are not able to open gmail since 16th october after noon kindly please take an action to use gmail

      Idea — I have a mms that can not open

      I have a mms that cant open on my hand set mms says that please visit ideacellular.com/mms your user name is your mobile and password is **** how i can read that mms please solve my problem immediately
      have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong. what to do.? this has been to much irritated.
      hello my name is karun ...
      and i was give a mms and msg but a cant open to mms ...
      i will cheak username and passward but cant open the mms
      Dear Sir
      My Cell No 91+[protected]
      My Name Sandeep Pal
      Pl. Deactivated Cricket Alert Facilities my Cell No.& Inform me my Mail Id :- [protected]@gmail.com
      Thanks & Rgds.
      Sandeep Pal
      show me my MMS
      have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR user name & password . but still i am searching where is it. i am doesn't found above mentioned web site, instead of this http://115.69.159.205:8080/wedgie/. when i was trying to log in there has been an error, showing log in id or password is wrong. what to do.?
      Not open mms long time try
      hello my name is sunny ...
      and i was give a mms and msg but a cant open to mms so please help me
      i can not open my mms please help me
      it is very important mms for me and my life
      have been received a mms .there is instruction that please go the the http;//www.ideacellular.com/webmms and then type UR username & password . but still i am searching where is it. i am dosent found above mentioned web site, instead of this http://115.69.159.205:8080/webgui/. when i was trying to log in there has been an error, showing login id or password is wrong or connection timed out. what to do.? this has been to much irritated...
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        V
        Vijay Purkite
        from Mumbai, Maharashtra
        Aug 30, 2010
        Resolved
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        Address: Mumbai City, Maharashtra

        Dear Sir/Madam,
        I had lost my handset along that i had lost my prepaid Idea connection, I want new prepaid connection with same number, So Please kindly look into it.......
        +1 photos
        Aug 13, 2020
        Complaint marked as Resolved 

        Idea — lost my sim card

        sir i mr manish ghai registaring this complaint so that my idea sim which i have lost cannot be missused please block my sim card idea no that is registared on my name that is manish ghai i have given voters id photo passport size at time of registration of my no activation of my no to a sales agent of idea and purchased sim it was lost after 10 days after use the sim mobile no was [protected] ........please block it so that it cant be missused.

        Thank you,
        WITH REGARDS
        MANISH
        E-MAIL:[protected]@yahoo.com.

        please block it as soon as possible the no is idea sim [protected]
        Dear Sir/Madam,
        I had lost my handset along that i had lost my prepaid Idea connection and I want to closed my sim no.([protected]) because someone use my no, I request u to please closed this no. ASAP


        thanks & Regards
        sir i loss my mobile previously 5 days back but new connection is not activate sim card registration failed so please activate my mobile no [protected]
        Dear Sir/Madam,
        I had lost my handset along that i had lost my prepaid Idea connection, I want new prepaid connection with same number [protected], So Please kindly look into it...


        M.ATHI BALA MURUGAN
        CURENT MOBILE NO :[protected]
        i lost my sim card my no is [protected]. please stop service for this number.
        i submit the document right time .. the idea people erase my no wat can do plz resovle my prb as soon as possible i need my no the no is prepaid connection [protected] i need same no plz ... i lost 2months ago i apply but iam noy get the same no

        Idea/SIM — LOST MY SIM CARD

        THIS IS PRADEEP PANDEY
        I lost my sim card of prepaid mobile number [protected] on 29/06/2012 so please you are kindly requsted to block this sim card to prevent its missuse, thanx
        Dear Sir/Madam,
        I have lost my handset along that i had lost my prepaid Idea connection, I want to stop that sim card and received my same number sim card again Please kindly guide me the procedure
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          V
          venktesh
          from Delhi, Delhi
          Aug 30, 2010
          Resolved
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          Resolved

          Dear Sir,

          I have been receiving calls from mobile no. [protected].
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Sir,

          Please Trace This Mobile Number [protected] and Please send by email His Adress & Other details coz I have many Abusive calls from this Number

          Thanking You.

          Idea Mobile Number — Receiving Anonymous Call from 00918606820049

          I hvae received an Anonymous Call from this idea mobile [protected] so many time. So I would like to know the name and address of this cell phone number. Orelse i have to complaint again in Police Cyber Cell.

          Expecting your replay at the earlist

          with regards

          Byju
          Dear Sir,
          Please trace these numbers as they are calling, sending SMS and disturbing my personal married life. And please send me the details to my mail ID([protected]@gmail.com)
          the unknown number is [protected] and [protected]
          Dear Sir,
          Sorry for the complaint. I have found a suggestion for it. That unknown person has accepted he'll not do such things again([protected])
          and the other number is not he. IT had come by mistake. They have apologised me. Sir please excuse me for wasting your time by giving the complaint. I apologize for that.
          I have been receiving calls from mobile no. [protected]..
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            A
            anand56
            from Palanpur, Gujarat
            Aug 28, 2010
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            Address: Gandhinagar, Gujarat

            My Name is Anand Prajapati. I bought new Idea Cellular Sim-card on 26th August Evening. I recharged of 95rs scheme which said that they would cut 1 rs per day and then I get 200sms for whole day. I sent 8 sms on 28th August morning 11:00am. They Charged me 1.50rs per sms. And When I called on customer service number, her customer care employee named Sarita - ID number 706654 put me on hold for 10mins/Charged 2 rupees for that and then replied that I don`t have update call me after 3hours. I kindly request you to state your attention to my complain. Please. I am very fade up with this kind of service.
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              S
              ShilpaArora
              from Mumbai, Maharashtra
              Aug 28, 2010
              Resolved
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              Address: South Delhi, Delhi

              I took a postpaid connection from idea... i lost my sim in the month of july but due to busy schedule i was unable to stop the services of that number and get the new sim issued. I had the balance payment of rs 1900 to pay to idea. i started getting calls from the recovery team (from csc in mayapuri) from this number [protected] by a girl named REEMA, she used to abuse and give threats on call. i told her ten times to send somebody at my home to collect the payment but she refused, twice i had word with her manager also to send somebody to collect the payment but she also denied. Me and my husband we both work in Noida with Star News and due to our hectic schedule we were unable to go to the centre and make the payment. But the way in which these people interacted with us gave me an impression that IDEA has started recruiting people from SLUM who are uneducated and unethical. if IDEA has this type of lookup for his customer i think it is not at all a good organisation to work with or to take services from. i would like to highlight this issue coz there are scenarios when people are unable to make the payment even though they have money.

              I would be obliged if idea and csc take any action against that girl REEMA and her immediate boss. if nothing would be done on this i would launch a complaint in police against these people.
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                psd
                from Bengaluru, Karnataka
                Aug 27, 2010
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                Address: Pune, Maharashtra

                I've been following with Idea Cellular since last 2 years to very poor network coverage (very frequent call drops, breaking voice, poor data connectivity) on my home area - Mahatma Society, Kothrud, Pune-38. But no fruitful outcome. Twice their network engineers visited my home and said that they will slightly change the antenna angle...but absolutely nothing happened. No improvements whatsoever. 10+ escalations on email, several complaints their customer support (198) - still no improvement. Since last two years they've been saying that new tower is coming up in the area in 3-4 months..but nothing has happened in two years.

                Also, tried their solutions like external antenna for my handset...but no use. I've 3 Idea connections - 3 different types of handset - but all face the same problem. Can't switch the carrier now as it will change our numbers. Just waiting for number portability to come in effect.

                IDEA had good coverage 5 years back...but now, it's no more.
                Thats true.

                Idea Cellular Networks — Poor Coverage

                No proper networks coming at Bhosle nagar,(Near Kasturi kunj Appt). many call droping problem Also i complained in cust. Care but there is no responce.
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                  C
                  cssktiwari
                  from Delhi, Delhi
                  Aug 27, 2010
                  Resolved
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                  Resolved

                  Address: Sonbhadra, Uttar Pradesh

                  Dear Sir,
                  I am Company Secretary in Delhi. Since 2 month I call to my relatives mobile no. [protected] &
                  [protected], in Uttar Pradesh (Location -Auri, Anpara, Distt- Sonbhadra, UP) but due to poor network i feel lack of clearity in voice and one sided voice .

                  Due to dificiancy in service of Idea, I suffer emotional and economical loss.

                  So please give the answer of following questions.

                  1. When the aforesaid number (Location -Auri, Anpara, Distt- Sonbhadra, UP) functioning properly.?

                  2. Are you liable to pay me compensation for loss occured due to your poor services.?



                  Yours Truely

                  Cs Sanjiv Tiwari
                  B.Com (H), LL.B, ACS
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    K
                    krishankumar2077
                    from Mumbai, Maharashtra
                    Aug 27, 2010
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                    Address: Sonipat, Haryana

                    DEAR SIR,

                    MY NAME IS KRISHAN KUMAR & MY MOBILE NO. IS [protected]. I USE THIS IDEA NO. LAST 6-7 YEARS.(MY SIM ESCOTEL) IN THIS NO. I CAN'T DO CONFERENCE. I CHANGE MY MOBILE SET BUT PROBLEM NOT SOLVED. I COMPLAINT CUSTOMER CARE MANY TIME EVERY TIME THEY SAID PROBLEM IN YOUR SET & GO TO OUR CUSTOMER SOAP.I GO ON IDEA CUSTOMER CARE MANY TIME & THEY CHECKED MY PHONE MANY TIME BUT STILL NO RESPONSE.EVERY TIME THEY GIVE ME A COMPLAINT NO.BUT TILL DATE(27.08.2010) I CAN'T GET ANY SOLUTION.PLEASE HELP ME.
                    THANKS.
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                      M
                      Man1981
                      from Thiruvananthapuram, Kerala
                      Aug 26, 2010
                      Resolved
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                      Resolved

                      Address: Kerala

                      Hi I am Manoj from Kerala

                      On my home telephone today as on 26th August 2010 I received lots of missed calls from an idea number [protected]. I thought some frineds may be playing. I kept quiet. Then it started coming continuously as it was really irritating for the whole family atmosphere. I thought to inform you before informing to cyber cell. I tried to call back and the automatic reply receiving is "The services to this number are temporarily on hold". My query is that if a number is on hold by Idea, then how can it be used by that person? You know now at my home we have kept the receiver out from the cradle of the phone. What to do? It is really a pain for us now? Could you please help us regarding this matter?

                      My email is [protected]@gmail.com

                      Could you please reply to this mail as soon as possible and advice me what have you done for this particular request from my side?

                      Expecting a reply from u as Idea is one of the top level company in India who is growing day by day and minute by minute
                      +1 photos
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sarankrith
                        from Coimbatore, Tamil Nadu
                        Aug 26, 2010
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                        Dear sir/mam

                        I have been getting messages from unknown numbers lately.I used to get many calls from guys in thanjavor for about a month. when i asked them who they were.he said his name was karthick.he was keep on calling and disturbing me to have friendship with him.i was totally disturbed by this.

                        after that i ignored those calls and mesagges.he used to call nearly 35 times a day.then he stopped messaging me frequently.Now i started getting messages from some new numbers those are really bad and indecent messages ([protected])
                        they sending some sexual messages.
                        there were many numbers from which i got so wrong messges but i failed to note those numbers except this.

                        i dono about the operator.

                        everytime when i get like thses messages from those unknown messages that guy named karthick sends me some messages at the same time ([protected])

                        t's bothering me. Getting messages from these unknown men annoys and worries me. I simply don't understand where they get my numbers from.

                        I've got no idea who these people are. It's like I have no privacy when I get messages from unknown numbers pretty oft in my mobile.

                        thank you

                        saranya
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                          T
                          Thomas Paul
                          from Kottayam, Kerala
                          Aug 26, 2010
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                          Address: Kerala

                          Dear Sir, I am in possession of idea mobile sim card number [protected] on my name Thomas Paul.
                          On 14 Aug 2010 Saturday my sim card was not working suddenly showing sim card registration failed.
                          On 16 Aug Monday I approached our retail seller of Idea in Chotty, Mundakkayam and requested for a duplicate sim for the same number. He immediately contacted with Mundakkayam agent and I was advised to submit my identity proof and rupees 110/- duplication. On the same day one lady called on my
                          land phone and said that the duplicate will get after two days. Then after 3 days I had contacted that lady
                          for the sim card and she did not give a proper reply or the sim card is not received till date. What kind of service is providing by this idea mobile service company? I had to take another connection, but a number of my friends having my old number, probably they have been calling me.

                          what shall I do ?

                          Idea Mobile SIM Card — Unwanted SMS

                          Dear Sir/Madam

                          I have my Mobile no [protected] & I already registered for DND (Do Not Disturb) service 1 year back
                          but still now I m getting unwanted SMS
                          I talked with Customer Care Executive & also mailed Idea many times
                          What should & where should I do
                          I have to complaints with Idea
                          please do the needful & take necessary action

                          Manoj
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                            S
                            sdg6677
                            from Bengaluru, Karnataka
                            Aug 25, 2010
                            Resolved
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                            Resolved

                            LEGAL NOTICE CLAIMING OUTSTANDING DUES AFTER 5 MONTHS OF SURRENDERING THE POST-PAID CONNECTION

                            Address: West Bengal

                            Sir,
                            I had one idea post-paid connection no.[protected] and after using this no for a couple of months, i surrendered it on 30th March'10 at the local outlet of idea in durgapur. Address of the said office is GC9 ADDA, Shopping Plot, City Centre, Durgapur-16. I was given a payment receipt and the receipt no. was 953. I was told that everything was settled and this no. has got disconnected.

                            Now, after 5 months...
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                            anu2k4
                            from Chennai, Tamil Nadu
                            Aug 25, 2010
                            Resolved
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                            Resolved

                            Address: Varanasi, Uttar Pradesh

                            Dear Executive,

                            We are using IDEA NET SETTER internet service since last three months, many times we have faced service interruption for long duration even many days , While complained to IDEA Customer care they never give any response or any solution ? We refill our data card for one month 699 rs but we lost our many days service due to service interruption, Will IDEA give us refund for this interruption or extend our validity ?
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              dushy_123
                              from Pune, Maharashtra
                              Aug 25, 2010
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              Subject: Stopping of Services of Mobile number [protected]

                              Dear Sir,

                              This has reference to the above subject matter. I am using the Idea Mobile connection from past two months. All was going fine when suddenly my mobile services were discontinued without any notice to me. The matter has become serious and I am losing out on the customer calls.

                              Awaiting your reply and best co-operation herewith

                              Best Regards,
                              Dushyant Maharaul
                              Email: [protected]@yahoo.co.in
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                prithvis
                                from Ambala, Haryana
                                Aug 24, 2010
                                Resolved
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                                Resolved

                                Address: Cuttack, Odisha

                                Hi,
                                I m a fresher and finding job in telecommunication sector recently i receive a call from idea cellular orissa ,a lady name ambika call me and told me that my CV is short listed for an interview and she told me to send my updated resume to ([protected]@ideaadityabirlagroup.com,[protected]@ideaadityabirlagroup.com) but she calls me on sunday i had a doubt that in which company HR will even works on sunday.then i search on linkedin is their any ambika exist or not.Yes it exist by ambika is a male person who is SDQ head of idea orissa circle.then i found his number on idea orignal website and call on that number, i found that the lady calls me is a fake person.So kandly Beware of it.I also found a comsumer complaint agaist her on net submitted by Sameer pattnaik .
                                So kindly any media person wants to contact to me call me on [protected]
                                or they can even mail me at [protected]@yahoo.com


                                I want to balst this racket but with the help of news media
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Y
                                  yogeeyogi
                                  from Mumbai, Maharashtra
                                  Aug 22, 2010
                                  Resolved
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                                  Resolved

                                  Address: Kota, Rajasthan

                                  i purchaged a idea prepaid sim card on 12-08-10,and
                                  was activated onsame day,on 19-08-10 the service has been barred temperarily.while i have submitted
                                  all document which required twice on12-08-10 & 20-8-10,to retailer.but stil sevrvice is not started.i have rechaged by 310+75 Rs.when it was Not barred.
                                  mob no=[protected]
                                  sim no=[protected]
                                  yogesh kumar
                                  chopra farm gali no4,kota-2
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Idea Cellular — SIM BARRING

                                  I recived a msg regarding my no [protected] to submit my documents within 24 hrs on 23rd Nov & my services were barred within 16 hrs.In response to msg, i have submitted my documents (24 Nov,1 Dec) twice. After several visits to idea showroom,emails,calls request to gravience cell, a new SIM was issued to me on 5th dec and told it will activate within 24 hrs.I made lots of calls to idea gravience cell even yesterday i called 5 times but every time new excuse or promise.Most harrasing thing is they promiss they will call me back and no single call from gravience.
                                  I am harrased by idea.how can they stop my services withi 16 hrs without any reason and unable to resume in 20 days.
                                  I want some strict action against idea and gravience cell.I am sure documents submitted for issuing the SIM in Dec 09 were complete and no msg or call recieved earlier regarding this.

                                  deepesh sharma
                                  alt no- [protected]
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                                    W
                                    www.c-lkt.com
                                    from Chhota Udepur, Gujarat
                                    Aug 22, 2010
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                                    Address: Vadodara, Gujarat

                                    Consumers be aware. When you sign up for an Idea up for an Idea SMS Pack for Rs. 34 with 400 messages. They will silenly deduct Rs. 34 without informing you.
                                    I, Jayanta Ghosh one of the subscriber ([protected]) of Idea since March 2010, want to draw your kind attention regarding deduction of Balance from my account since 31 December 2010. Earlier I have activated the service on November 2010, but later on November itself i have deactivated the service. But after some days I saw the service has again activated automatically without prior notification by SMS. After seeing all this I haven't recharge any amount in my a/c, but on 13th December 2010 i have recharged Rs 35/-. Again from, 14th December onwards the GPRS service of Rs 5/- is deducting from my a/c daily even after repeated intimation or complain to your Customer Care from that day onwards. But on 16th i have talked with your Senior Customer Care executive regarding this matter & he told me I would get all my balance refund from 14th onwards which has been deducted from 14th onwards & my GPRS service will be deactivated by 6 pm on 16th December itself. Instead of deactivating the service you have deducted Rs 10/- today itself. That means you still haven't deactivated the service. Then I mailed you and after some days the service has been deactivated and I get back my balance. The Service Request number has been assigned for this correspondence is 1-[protected]. But now from 31st December'2010 the deduction is again activated and my a/c balance is reducing daily. I am very much fed up of this service and also by your customer service. This is the worse experience I have ever experienced from any service provider.

                                    So it is my earnest request to check what fault has occurred in the system. So please kindly look into matter so that the service will immediately deactivate from now onwards & all the amounts which has been deducted from my balance would be reimbursed back to my balance. I will be highly obliged if you could take any necessary action against this.


                                    Thanks & Regards
                                    Jayanta Ghosh
                                    [protected]
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                                      rahullove786
                                      from Delhi, Delhi
                                      Aug 21, 2010
                                      Resolved
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                                      Resolved

                                      Address: North Delhi, Delhi

                                      This to inform u that im a user of idea number. Im using [protected] before 8 or 9 months but unfortunatly before 5 or 10 days u r deactivated my incomming or outgoing calls reason document not submitted but I m submitted my document 2 or 3 times. again i m going to submit my document to idea custumer care center but ur executive said that this number not activated coz of in this number the document are different but i m using this number before 8 or 9 months or i m purchase from d shop jawahar nagar so plz inquiry this situation or solve it as soon as possible. this number very important for me coz all my contact have this number so solve it. im very thankful to you.I hope u consider my problem.

                                      Thanking You
                                      Harish
                                      55811,New Chandrawal,Kamla Nagar,Delhi-7
                                      Complint No. [protected]
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      This to inform u that i am a user of idea number. I m using [protected] last 06 years but unfortunately before 3 or 4 days u r deactivated my incoming or outgoing calls reason document not submitted but I m submitted my document 3 or 4 times.so u r requested to kindly my no.activate on urgent basis otherwise i disconnect the same number permanently forever .

                                      CHANDERKANT SHARMA
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