Idea Cellular Complaints & Reviews

sir,
i am getting miss call and calls with slam language from other side due to which i get disturb, so i want the full details of that number . He used to call me every day and start scolding.
pls do it soon the number is [protected]

I was using Idea Life time pre-paid service. My pre-paid M.No. is [protected]. This service was not used by me mor than six months due to my personal reason. But recently when I am in need to use this sim, presently this facility is not working. I have also pre-paid balance in the same. When I go to IDEA for complainting the same, I heard that the service on this sim is terminated and same mobile number was allotted to some one. I am surprised to know the same. I want to know that How the company can terminate lif time pre-paid service without consent of the service users? Also I am not getting satisfactory answer from the IDEA. You are requested to advice me that In this case can I get the justice? Can I get my old M.No. back? Pl. advice me.

(Kunjan Shah)
M.No.[protected]

Hi
This is Amit Kashyap my contact no. [protected], I want to deactivate my value added services but the voice portal system does not direct me in a proper manner nor is the customer service representative available. It seems to be taking people for a ride. It just shows how careless a company can be.... i had already
complaints of my value added services deactivate but cutomer care send me msg on dated[protected] (Dear customer , Your request for VAS deactivaion is undr process & would be actioned within 11 HRS 0 Min. SR NO. 1 - [protected]), But dated[protected] again same Balance deduct in my number - [protected] and my value added service is not deactivate now .

dear sir/madam,
My idea mb.no.[protected] pls. requst you setup my area network problam,
pls. sol the my complate

Hi,
Thanks for immediate response.
However there was no any idea about the below mentioned to deactivate the card.
I am staying abroad & while visiting India I will be utilizing the SIM. If
below are the T & C applied by Idea I would not prefer to use your services &
in fact would like to request to suggest services provided by Idea in such
cases.
Due to deactivating the card as mentioned below, there is big loss for me. I am using the card for more than 05 years & even though Idea never bothered to inform the customer for deactivating the SIM to take him timely
action. I believe there was more than Rs. 250 balance in the acct.
I would request Idea to revert on the above & refund my money back.
The above reveals only money business for Idea & harassment to customer in
one way or the other.
Thanks & Regards,
Bapu Wakte


On Thu, 29 Jul 2010 10:58:59 +0530 wrote
Dear Mr. Wakte,
Thank you for contacting Idea Cellular Customer Services.
Further to your below mail, we
constraint to inform you that number has been relaunch in market and it is under usage of Idea customer
We would like to inform you that your mentioned mobile number has been disconnected by Idea due to no usage
and suspended status for multiple days.
Thanks & Regards,
Shahin Bagwan
Customer Service Team
IDEA Cellular Limited


Sent: Tuesday, July 27, 2010 12:30 AM
To: IDEA Cellular Ltd - Customer Oprs
Subject: Re: Regarding your mobile number [protected]
Hi,
With reference to below mail, pl find the SIM number as requested[protected].
Thanks & Regards,
Bapu Wakte

On Mon, 26 Jul 2010 17:34:34 +0530 wrote
Dear Mr. Wakte,
Thank you for contacting Idea Cellular Customer Services.

We wish to inform you

thatfor your aforesaid concern kindly provide us your Idea 20 digit sim number along with alternate number for further assistance.
We greatly value your patronage, and look forward to an opportunity to delight you.
Thanks & Regards,
Shahin Bagwan
Customer Service Team
IDEA Cellular Limited
Visit us at: www.ideacellular.com

Sent: Sunday, July 25, 2010 11:23 PM
To: IDEA Cellular Ltd - Customer Oprs
Subject: Activation of card [protected]
Hi,

I am holding SIM card [protected] since last 05 years & recently I observed that my card is not active. I am staying sometimes abroad & I need the services in between. I have intermittently activated the card.

Pl look in to the matter & regularize my services.
Kindly note that this number is entered in all my documented & which will affect my business & also chance that I may lose or late to receive information.
Look forward for your appropriate action.
Thanks Regards,
Bapu Wakte

My mobile number is [protected]. I had activated DND on my mobile number. Already 45 days are passed and from 8th august it should be enabled on my number however still I am getting useless messages. I used to get atleast 5 to 10 messages a day and I am really fed up of this. There is no time of messages sometime I am getting messages at 6 in the morning. Due to there messages I am not able to study or rest. This is really very irritating and Idea is not following TRAI norms. I had even sent mails to there nodal officer however still there is no response. I had contacted there customer care however they are asking me to wait for one more month that I cant. I am already fed up. Please do something.

I am DND registered user and getting SMS on really awkward times (12:00 AM, 4:10 AM ...) from TD-GUPSHUP. It is really disturbing. IDEA has not provided any solution yet since registering complains last month. It says already processed.

How they get my number? Who reads these complains? How to go for legal actions.

Any help here?

Dear Sir/Madam,
i want to inform u that i am using idea connection for more than 6 Months . In last 6 months few services(VAS) are activated on my mobile phone [protected] automatically, which even I'm not aware of and there they deduct Five rupees per day when my account balance was about Rs 60. Then I deactivated the services every time and they confirmed the same for next 3 consecutive days.

Due to this i suffered very heavy losses due to lack of communication.

When i call to customer care , executive told me that this service was activated by me, but in really it is not like that. I was totally unaware about it.executive put me on too long hold to irritate. finally he disconnect the call. I do call again,.and same thing repeated by second executive. So please take a action again this .Idea Cellular Ltd company use to deduct money from people' s account . and when asked about it ,they directly blame customer for it, stating that these are activated by ourselves, knowingly. these companies sends IVR calls to customer. some of customer are aware about it while other don't.

Please take appropriate actions against the company, and help me to resolve my problem. In the process, I had to suffer monetary and personal losses. Every time i make a recharge my balance reaches zero very soon due to activation of VAS services which I have not requested for.

Kindly help and take this matter seriously. This problem must be faced not only by one but by many.
WHAT AN IDEA SIR ...................................................................................⇄

Thanks & Regards,
Hunny Bhardwaj
Mb No: [protected]

Dear Sir,
I the undersigned Deepak Raba([protected]) resident of Gujarat, I would like to bring to your kind notice that today i have received sms from my idea service centre regarding free gift of worth Rs2500/- instead of that they have mentioned in sms that if i send them address & other required information they deliver the same it to @ Rs of 525/-
From : TA-GDJ(desplayed on phone)

1-SMS:Deepak Ruba , you have won perlset worth Rs 2500/- just pay delivery charges Rs 525/- if you agree to pay Rs 525/- SMS YOUR NAME /ADDRESS /to 5667745.


After sending the required information ,i have recieved one more sms that

2-SMS: Sorry for the inconvinience but currently we are not able to process your request for may be data is not available for requested services

& i have been deducted Rs 3/- for the reply

Pls go through above sms details & take necessary actions against these Telecommunication -Corp

Here i hope your immediate attantion for my complaint

With best regards,

Deepak Raba

Please assist with this matter. Idea is refusing to accept my calls and on my visits to the branch where all my dealings have been taking place, I get shunted out the door. I have submitted documents 5 times to this same Idea store and it continuously gets corrupted by the store staff leading to the number being placed on hold ([protected]). Last week documents were once again submitted and checked to be correct, but the number has still not been activated. I have a balance of around INR400 on that card and IDEA is offering no assistance with getting the matter resolved. Please contact me on [protected] ASAP to resolve this matter. All my dealings have been with the IDEA store in North Main rd, Koregoan Park. My biggest problem is that so many copies of my documents are in the possession of Idea that can lead to at least 4 other numbers to be added to my details without my consent. They are also refusing to return my original documents in the current situation if no resolve is reached.

This is Balaji Pojula. I am using Idea Prepaid Network from 2008 December. My Mobile Number is [protected]. My sim not working from 7th Aug 2010, So I went to Yousufguda Idea Customer care center and paid the 100/- for sim replacement with same number. I submitted my ration card Xerox as an ID Proof .They told me that your number will be activated at Sunday morning (8th Aug 2010). But Till now my Number is not activated. What is the reason for this .Please let me know the status.

i m mukesh kumar bhardwaj. i would like to order any compliant againt idea cellular limited regarding dissconection of services for not paying monthly bills inspite of bill payed through v topup n the transaction id is DL[protected].my mobile no.is [protected]

kindly take nessary action at tthe earliest.
thanking yours
mukesh kumar bhardwaj
hno. 59 shakti khand 4 f.f
indrapuram ghaziabad up
201010

Calls were barred even I have submitted Documents Twice since my number activated at the time when Idea launched his services in Mumbai Circle ( Year 2008 ).
On 07 of August 2010, my idea number [protected] was barred even for Incoming calls with any prior intimation by phone call and even sms alert.

Also today morning on 08 of August 2010 they discontinued service of another Idea Number [protected] with prior intimation.

Looking to such third class services I am very much disappointed with Idea.

Within 2 Years I have submitted my Documents Twice, then why they are discontinue services. Can any one help me to come out with these nonsense activities from Idea.

I have good faith in Aditya Birla Group Companies, but unable to understand why Idea Cellular is discontinue my service every one year interval.

If Idea Cellular is unable to provide uninterrupted service to their customer then its better to wind off there venture from Mumbai.

Also they are not replying my Email and fax number is not working.

Overall I rate Idea Cellular Third Class Service provider in Telecom and It is only stand for cheap rate services.

Kindly contact me on [protected] as my both Idea numbers discontinued.

Thanks & Regards.

Vinod Vishwakarma

Dear Sir /Madam,

I am Kunal Deb .resident of 551/chha/47, new sardari khera, alambagh, luck now -5, my idea net-setter no is [protected].
I had this connection from approx. a year. Meanwhile my sister who is in Noida doing her masters from their took my net setter to do her project work as their where no nmet connection in her PG. She took it in May till June but during that period the net setter did not worked properly and she had to suffer huge lose in her project work which also effected her results due to delay in submission of those projects. Meanwhile a came to idea office in luck now many times and complained about this but no effort was done from your good office to rectify this problem and during that period I got wrong bill also . For which i complained to the concerned person In your front desk in luck now head office. This all problem where during the May and June period only. Some time the officials said to reset the net setter by taking out the sim card and putting it back after ½ hr , we did all possible things to get our net setter back to work properly but all in vain . And during that time they told me to contact Noida office . My sister called them but they said this no is of luck now so we cant do anything . The luck now office will only help you. During all this harassment which was due to your good office my sister suffered lose in her exams in her internals .
At last all my efforts gone in vain and she came back in July handing me the net setter and I was really ashamed of myself that I was not able to help my sister.
I am using 3 more no. from idea 1.[protected], 2.[protected], 3.[protected]. I am satisfied with their services but what the hell happened to your net setter.
So I was really pissed off by your services and decided that I will not pay the bill until and unless anybody from your good office will pay full attention to my problem and will sort it out. I am also ready to finalize the payment but what about the loss which I suffered . As now your company is facing lose of some rupees you all are so concerned about that and what about my sufferings that you gave to me. I purchased the net setter of Rs 2200 + security amount of Rs 500 + I was paying all the bill regularly till that period because I was interested in using this connection but due to your INEFFECTIVE services I am not paying the bill .
If you want me to pay the bill then you have to also keep in mind the problems that I suffered and after that give me compensation for my loss and I will pay the bill. Otherwise as some calls have been made from your office telling me something about the legal proceedings . then I would like to tell you that I will my self call you in the court of law and fight till the last possible minute which our Indian constitution provides to a consumers .
Or you send some one to solve this problem or be ready for any legal action..

Thanking you

Kunal Deb

I have fullfil the required documents to open new wireless connection(3G Plan). They have completed the address verification process. But still they are not actived the connection.
Whenever we contact to repective center they are giving the answer like service is activing into 1/2 hour and curently server is down. I have registered the into database it still not reflecting
After some time they are not reciving the call

respected sir i am a retailer and own a shop by the name of kapoor communications add 941/4 GURDWARA ROAD KOTLA MUBARIK PUR NEW DELHI 3 . i have applied to the area manager for an easy recharge sim .it is sad to know that none of the area sales manager are ready to provide the sim .as they say they are busy.the time when the telecommunication companies are going throuugh a bad phase none of them are interested in increasing there revenues.i would be grateful if you help me in getting the easy load sim as it will be beneficial for both.hope for a quick action. THANKING YOU MY CONTACT NUMBER IS [protected]

They are activating this idea daily cricket pack by thier own and deduct money. I have deactivated it almost 12 times but every time they deactivate it and then again activate it after 2-3 days.
It's irritating me like anything...
Does anybody have customer care no. for idea prepaid?
Any other place where I can file this complaint?

I have purchased idea SIMcard bearing number[protected] from dealerin Goregaon (West) Mumbai by giving my voter id as identity & residential proof. SIM card was activated immediately.I opted1p/sec plan and also toppedup it with Rs 200 talk value.

After somedays services to these number were blocked. When enquired in store I have been asked to resubmitthe documents. I again resubmitted the documents on 16 Jun 2010todealer. According to him he has forwarded the documents toidea galleryat SwamiVivekanand marg, Goregaon West on next day.


However,services to this numberwasnot resumed. I contacted idea gallery at SwamiVivekanand marg,Goregaon (W) on23rd Jun. He told me that card hasbeenpermanently blocked due to nonuses of card within a month. I explainedthat services for this card are blocked by idea even after submitting documents twice, then how can I use the card?

Person at idea gallery toldthatdocuments are received in company on 22nd Junand card hasbeenpermanently blocked on 21st Jun. When enquired with dealer, hetold Ihave submitted documents in time; howevercompany does not give any acknowledgment.

In this case what is myfault and why should Ibear in-convenience and loss of Rs200/-
If idea does not want to serve for what company has accepted the payment and activate the card my payment must be returned back and I will go to any other operator.

ButImust be adequatelycompensated.

Iam residing in the topmost floor in Bharadwaj CHS Bandra (E) and the Managing Comm has installed Idea Cellular Antennae on the terrace of the Bldg Due to which not only are we exposed to harmful radiation but also it has caused cracks on the ceiling of my flat and cracks deterorating day by day.In the past my ceiling had come down with a thud when nothing was installed. The terace is not able to withstand the weight for a 35year old bldg
i have been running from pillar to post to get my grievance solved but to no avail.The MC has been running the affairs of the Socy in a cavalier fashion.
This is a SOS call and request you to look into the affairs as in the long run we will be severely affected due to the harmful effects of radiation
My email id [protected]@hotmail.com
tel no/[protected] [protected]

i have opted for Idea post paid connection on promise of lucrative talk time schemes (since i am a defence personnel). After a week of services, i was told to pay Rs 700 so as to be able to avail the services. I immediately wanted to surrender my connection to which they said that could not generate the bill for 7-10 days. I waited for the month of may without any further services. When the first bill came it mentioned a usage of mms for Rs 537 on 17 may 10 from 1542 hrs to 1642 hrs. i had not option but to pay up as i did not want Idea to write to air force labelling me as a defaulter. I am convinced that i had not availed any mms services during the period i had this connection. i shall be oblliged if Idea Cellular clarifies as to what mobile IMEI No i had used and the exact services i had availed if any at all.
My Account No is .....1.30050356 CELLULAR NO [protected].