[Resolved] Idea Cellular — Service not Started by Idea After Porting since 5 days | |||
Dear Team, I choose to Port In my Vodafone Mobile No. to Idea. I submitted my documents to one of your agent Mr. Saleem (Contact No: [protected]) dated 22 April and same day I sent Porting Request to Vodafone and gets Unique Porting Code as VD423599 and same has been received by Vodafone on 27 Apr and approved on 01 May 2013. On 01 May, around 11:00 PM my services has been stopped by Vodafone without any prior intimation. On 02 May, around 12:00 Noon, Idea SIM card provided by Mr. Saleem, came into Idea Network and after contacted to Idea CC, I learnt to call on 59059 to activate my no. Since then I am keep calling CC & 59058 and getting reply that my activation is in Pending state getting false commitment from Idea Cellular regarding activation of my no. Moreover Mr. Saleem is not picking my call and numbers provided by Saleem are either on not avaible i.e. [protected] or disconnected after one to two bells i.e. [protected]. Since last three day my no. is not working though I visited Idea My World, Calling document picker & Company and CC, no-one is able is resolve this issue. As this is my only no. so I am able to contact any of my family persons and my office properly which is also effecting my performance and I am suffering through mental harassment. Please help me let the people know to not opt idea. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Idea Cellular — SERVICE NOT PROVIDED
Dear Ma'am / Sir,I had subscribed for mobile connection from Idea Cellular, with mobile number being[protected], i had opted for 2 year advance rental plan and paid the rent at the time of buying the connection itself, while doing so I had given copy of my passport as my id proof for every thing address signature name etc. Unfortunately they keyed in wrong address on to their system and my address verification was negative, now they are asking me to deposit another 250/- to get the number activated. I have full correspondence with them if needed be I can send it across to you. Writing to all their departments did not evoke any positive response
Please help
Idea Cellular — Mental Harassment while porting a number from Idea
This is a third time where in my request had been declined by Idea while porting a services to airtel. without any proper reason and forcing me to take this action to write a complaint here.There customer associate now talking very rude and even their manager disconnect Phone.
Ref:[protected] was confirmed by TL and as per his confirmation he assured that this will be resolved in next 4 hrs, when i called them again about 7 hrs later TL called Vijay Kumar talk to me and he was very rude and also not created a reference number and says he will not going to do that
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — Service not started
While I was travelling I received a message for resubmitting my ID proof. I could not react on time & the service was suspended. Thereafter on reaching my home I did resubmit proof, however even after 48 hrs service has not restarted. I am not able to speak to a customer service person. Even the website does not have the helpline number.