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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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D
deepak77_cse
from Noida, Uttar Pradesh
Apr 5, 2013
Resolved
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Resolved

Address: Palwal, Haryana

MY BSNL NUMBER [protected] TO PORTING IDEA .THEN AFTER FEW DAYS I RECEIVING MESSAGE FOR TELE VERIFICATION AND GIVEN NUMBER 59059 .
BUT IDEA SIM NOT REGISTER NETWORK .

PLEASE TELL ME HOW TO POSSIBLE FOR VERIFICATION THIS NUMBER

DEEPAK KUMAR
Aug 13, 2020
Complaint marked as Resolved 
Jul 15, 2015
jobychirameljose's response
Please activate my number [protected].. I get msg "not registered on network" when called to 59059
Dear Customer,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular
Sir I am in roaming and want to do tele verification for idea prepaid sim. How to do ?
I HAVE SUBMIT ALL PROOF FOR MNP FROM AIRTEL NUMBER [protected] TO IDEA... MORE THAN 14 DAYS GONE NOT YET ACTIVATED. THERE IS NO PROPER RESPONSE FROM IDEA CARE.


RAMESHKUMAR
Please activate my no [protected]..
Please activate my number [protected].. I get msg "not registered on network" when called to 59059
When ever i call on 59059.
The msg displays that "" not registerd on network"
And i have also call to the customer care but they didn't solve my problem
I was in roaming for few days after mnp but now I am in home network but still it show emergency calls only, [protected]
alternate no. [protected]
[protected]...how can i tele verification...in roaming...
Please activate my no [protected] i m unable to call tele verification authority
My telenor no [protected] to mnp idea when i try to activation 59059 call does not complete plz help me
My number [protected] is not activated yet. Whenever i call 59090 for tele verification. It doesn't connect.
such a ### services u r providing. can't you even verify a new sim card.then windup ur co.
activate this number [protected] MNP from Docomo to idea i got network but still can't able to access any call or recieve any call even not able to call customer service ao its worth less even after i git network.🙂 please any one can activate my number..
I have recently ported my number from Docomo to idea. For tele verification process, I got a msg to call 59059 . I have tried dialling it and I get please check the number. How to activate my sim? Can anyone help me out?
My number [protected] (MNP) is not activated yet. Whenever i call 59090 for tele verification. It doesn't connect.
Yesterday I ported from bsnl to idea and got a new Sim. Till now I've waited but still its not registering even after 1 day. Please help me
my no is not activated plzzz you help [protected] when i call it call ended
I have ported my Docomo sim to idea, my other sim has been deactivated but idea still shows no network. What should I do?
I have ported my Docomo sim to idea, my other sim has been deactivated but idea still shows no network. What should I do?
When ever i call on 59059.
The msg displays that "" not registerd on network"
And i have also call to the customer care but they didn't solve my problem
This is to inform Idea team that my sim card is activated successfully yesterday (5/3/2019) at 10:55 pm.
Thanks for your support.✌🏻
I have ported my Docomo sim to idea, my other sim has been deactivated 4 days before but idea still shows no network. What should I do?
I am trying to port from Idea to Airtel. In my 1st attempt, number was not released from Idea, reason is still awaited from Idea side. Repeat port has been initiated.
Suppose this time my number is released from Idea side, and I am outside my current circle. In this case -
1) Is televerification outside the current circle is possible ?
2) If everything goes smoothly, how can I do my 1st recharge outside the current circle ?
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    A
    ankitk
    from Mumbai, Maharashtra
    Apr 4, 2013
    Resolved
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    Resolved

    Address: West Delhi, Delhi

    Someone from IDEA call centre has CLEARLY told me that my BBM and What’s App services will absolutely FREE when i will be travelling abroad…..that’s why I have only used these services when I was in Dubai…!!

    On 29th March'13 I flew to Dubai and was there till 2nd April'13, international roaming facility was there in my phone and In Dubai, my phone was only used for BBM and What’s App only and only 2 calls were done for approximately 4-5 seconds each. Yestaerday morning when I started to get ready for my work and call my colleagues I was surprised to see that I cannot make any outgoing calls from my no. I called up the customer care regarding the same and was shocked by there revert “Sir Your outgoing is barred due to very high unpaid amount” the bill showed at Rs 16594/- which indeed is an erroneous amount as the amount could not shoot up that high for 2 petty 4-5 sec calls.

    Then i spoke to Shivani Sood and Prabhakar Bhardwaj in IDEA in Delhi regarding the same and as per them BBM and What's App services are chargeable when we will be in abroad.

    This is clear case of CHEATING !!
    Aug 13, 2020
    Complaint marked as Resolved 
    Sir
    I am a Idea prepaid customer since 1 year on[protected] morning they call me from a Shaiv bpo services 18/17 Basement, Dhaka House, Karol Bagh, New Delhi-110005 Comp. code : TFR-055 & THEY OFFERED ME TO MIGRATE TO PREPAID CONNECTION TO POST PAID CONNECTION UNDER PLAN OF 444. IN THIS PLAN THEY OFFERED 444 MIN FREE LOCAL & STD CALS PLUS THE CALL RATE ON TWO SPECIAL STD NUMBER WOULD BE 10 PAISE PER MIN PER MONTH, & PROMISS ME TO ACTIVATE THIS SERVICE TILL EVENING OF THE SAME DAY.

    I WOULD LIKE TO BRING TO YOUR KIND NOTICE THAT THE SERVICE IS STILL NOT BEEN ACTIVATED TILL NOW EVEN AFTER PAYING RS.750/ VIDE RECEIPT NO-4289 DATED: 31/12/2008 IN CASH FOR MIGRATING THE SAME.
    ON MY CALL THESE PEOPLE ARE NOT RESPONDING PROPERLY & NOT GIVEING ME CORRECT STATUS.

    PLEASE DO THE NEED FULL

    I WILL BE THANK FULL TO YOU

    PROSENJIT DEB
    MOB-[protected]
    My name is Mr. Aktar I. sayyad I had brought My gang card last 8 months ago, after 6 months i got a message as well as call from idea cellular stating that by recharging Rs.151 voucher my call rate will be continued same as earlier(My gang tariff) valid upto 6 month .
    But now today i got message from idea that My Gang Callrates are changing from 18th Feb 09(Exactly double then Earlier) .This is CHEATING when Idea gives Commitment that by Recharging Rs.151/- will get Earlier My Gang tariff which is valid for 6 Months
    i am too sufering from same...there should be some protocall for these companies.

    Idea — PROVIDING FORCEFULLY UNWANTED PLANS

    Dear Sir/ Ma'am


    I would like to tell you that i have been using idea connection since last 6-7 yrs and my present number since last 5 yrs. now as the validity of my number is going to expiry i had a talk with one of you executive who told me that i have to get my phone recharged with 90-99 rs and i'll be getting lifetime validity but when i asked about other validity option say for 1-2 months or any other option lesser than life time, your executive told me that now idea is not providing short validity vouchers so i need to get along with lifetime option other wise my number would be disconnected.

    Well i want to know few things-:

    1) dont u have any voucher with short span of validity??
    2) dont you loyal n old customer have any say in your company??
    3) do you force your customer to go for lifetime validity??


    hope i'll get answers of my questions very soon else i would have to knock the doors of consumer court.

    Your Suffering Customer,
    Sunil Trivedi
    Respected
    sir the idea chitchat mobile number [protected] has posted a advt in the internet. through the i had contacted the above number and i deposited some amount in the bank. From the deposited date the mobile has been switched off please send me the deatils of the number mentioned above
    i hav been using idea prepaid gang card since a year.i feel that someone has got my call details without informing me.i doubt over the privacy of idea prepaid services.please keep eye on these things.and check and inform me about my call history details on my email ID.i am not sure whether my card is on my name or it may be on my brothers name if not mine.
    i came to delhi after years and i brought an IDEA prepaid just because its call rate is a bit less in some offers. after few days i activated net1 plan to browse net. they activated it, never sent the setting and started deducting the money from my account. i tried to deactivate but still they didnt and deducting the rental charge. is this a fair business???? i m using airtel from past 8 yrs and i must tell thats the best service no hidden cost. no cheatings
    STOP SERVICE MESSAGE OR CLL
    I have been asked for postpaid connection by Mr.Karan whose mobile no is [protected]. He convinced me to take the connection and he asked me to give one idea number in which i can talk unlimited. But there is no such schem or plan. I have been cheated in the name of the company.

    For me now going with IDEA is very bad. I want to know why such things happens and because of such people company's name is effecting.

    Please take some action against these kind of executives.
    I have been receiving missed calls to my wife's mobile frequently from an Idea No [protected] and when I called the same. I am getting very rude messages like it is not his number and he found out it somewhere and he from rayalseema and he knows good people and he replies to my messages with vulgar words. Please help me in this regard. I am getting a number o fmissed calls during midnights and that too i have a little child who is unable to sleep also as i am expecting a important call
    I am in saraidhela area dist - dhanbad my idea internet is not connect from three months (july17th 2010 tocurrent month october) my plan is unlimited monthly. pleaese solve my problem kindly .

    Idea — cheating in the per minute plan.

    idea are cheating in per minute plan. like, if i speak for 58 Second, that means they are charge for 2 minutes or 2 unit. i had informed to customer care so many times but they are also scrolled upon me.we are calling C.care for the better service but here, Idea keep their executive for "MAKE PEOPLE DONKEY BY FORCE". because u don't have any hand to catch them.
    Hi Guys,

    Please Do't buy IDEA SIM CARD beacuse of High validity or full talk time or offers. Idea company behaving worst manner, they taking money indirectly.
    They taking money from our account for Costing money for Daily news,crickets and others without our knowledge. IDEA Cheating indirectly.This is the good way to cheat village people.... Please carefull with your mobile account... Do't waste your money ...

    In the October month i loss 50rs for useless thing, if i ask customer care, they replaying like they ill return back in three days but not returning amount.
    Please do't buy IDEA ,, IDEA is Worst, Cheating Company

    By

    Ramesh
    UR CUSTOMER CARE SO POOR IS POOR. I M NOT SATISFIED
    Dear Sir,

    i am chakri i came here to tel you about idea people cheating..i am doing recharge of rs 46 which will give 120 mins of mobile 3 G..but they are allowing us to browse only 60 mins exact instead of 120 mins.i tried with another idea number but the same thing happened.i called to the customer care but they are not responding..and they are giving childish answers like (server busy, details not updated, we get only last day updates) like that...i did almost 15 (rs 46) recharges but the same thing happened to me and my friends..please beware of idea and please port out to any networks.. DON'T LOSS YOUR HARD EARNED MONEY..
    Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC350618.

    Regards,
    Idea Cellular
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      R
      razmart101
      from Vijayawada, Andhra Pradesh
      Apr 4, 2013
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      Address: Hyderabad, Andhra Pradesh

      I ported my number mobile number [protected] from Tatadocomo to Idea cellular during the period of 20-25 February 2013. On 31st of march it got disconnected. I thought it to be a bill payment issue. I was on my vacation at that time. I reached the closest Idea outlet which was 20 kms and then came to know that it has to be solved only in the city where it was bought. I was without my mobile connection on vacation for 4 days till April 3. I passed my two credit card dues and I have to pay interest to them. Payment in only made through the one time code or neft code which comes to our mobiles. When I reached my city I came in light that it was deactivated because of on call verification which I was not informed of before either by call or message or by any other means. And I have to go to the main office which is 20kms from my place. Kindly suggest me a way to find a solution to my losses. It is both mentally and financially. Idea cellular services made my trip miserable and adding to that made me pay interest to my credit card bills which depend on mobile for payment procedures.

      City: Hyderabad
      Dear Customer,

      We regret to inform you that your number has been permanently disconnected. Thus we suggest you to go for new Idea sim.

      Regards,
      Idea Cellular
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        R
        Raja Kandula
        from Mangalore, Karnataka
        Apr 4, 2013
        Resolved
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        Resolved

        Address: Andhra Pradesh

        Dear Sir,

        I am (Raja.K), my mobile (No.[protected]) connection was disconnected with out any information, after submitting my id proofs, my incoming and outgoing calls are discontinued, there is no proper response from certain persons. I am facing these problem from starting of my connection, every month i am paying my bill and my outgoing was disconnecting, after disconnecting i have to go show room and clear the problem, if one month is not a problem, but every month i am facing it, and now my sim was blocked, there is no certain reason. please do the need full.
        Aug 13, 2020
        Complaint marked as Resolved 

        Idea Cellular — discontinue sim connection without information

        my idea sim no. is [protected] and my sim is disconnect without any information and i submit my formalties 3 times but no response and no satisfactional is given

        Idea Mobile Number — Number Disconnected without information.

        Hi,

        This complaint is regarding the number being disconncted without any information.The number was being used since almost 2 years.

        Thanks
        Tom

        Idea — disconnected

        I'm using Idea Cellular (Maharashtra) Mobile Service for last 5 years and are enforce by Mobile company and have trouble with Service. Currently they have disconnected my Cell # with reason that they need Documents to be re submitted which was never informed to me in any form neither was asked to provide document via Cellular company, when called customer care executives said they have send many reminders we failed to meet deadline. For last 6 months Idea cellular service is disappointing and disgusting,

        Idea — connection disconnected

        after submitting documents and photo i was provided my connection no. [protected] which has been disconnected with effect from 25.11.00. please arrange to connect my phone no [protected]
        Dear Customer,

        We regret to inform you that your number has been permanently disconnected. Thus we suggest you to go for new Idea sim.

        Regards,
        Idea Cellular
        hi I am using idea sim since 7years. 25days before the idea cellular has disconnected my number without informing me idea has now recycled the sim and company have recycled within 25days. Company is failed to follow TRAI rules as they disconnected the sim and recycled within 25days even though I have provided the proper documents. Number is [protected] (KARNATAKA). Kindly help me to get my number back now. As I am facing much problem for contact. TRAI has to take strong action on Idea Cellular regarding this type of mischievous things done by Idea Cellular.

        Regards.
        Ravi B Garadimani
        Ranebennur
        KARNATAKA
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          J
          jjeet1232
          from Mustafabad, Haryana
          Apr 4, 2013
          Resolved
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          Resolved

          Address: Cachar, Assam

          i have taken idea 3g net setter but most of time it is giving 2g speed even not 2g properly .So i mailed them 4 or 5 times but they are giving reponse through mail only .And still they did not work on it even they did not call me about that problem.so plz help me in this matter
          Aug 13, 2020
          Complaint marked as Resolved 

          Idea Cellular Ltd. — Poor Services

          I am Anup singh and my Mobile No. is [protected].

          I lost my phone thats why i want a new SIM Card for that I requested to Customer Care to sent the SIM Card on 23-Nov-2009. But still i have not received the SIM card. I am facing lots of problems without mobile no.. I already requested so many times to Customer Care.


          Regards,
          Anup Singh
          Alternate No. :: [protected]
          give me puk no...my no.[protected] india m.p
          give me puk no...my no.[protected] india m.p

          Idea Cellular Ltd — Inadequate Service

          From the date I have signed terms and conditions of the customer applications on 22/4/2010, - have only faced problems.

          If you want I will send all the mails that I have sent to the company's customer care and Appellate body of yours. But till date not even a single person called telling me that my problem will be resolved. As per the same terms & conditions the company and also the consumer act and sales of goods act the company is entitled to me provide the services for which I bought the device.

          Just see one thing that if I didn't want to pay my bill I would have done it from day one but I kept paying my bill because I was never wrong but you all never clarified my problems.

          I mite not be aware of the civil and criminal proceedings that the company can file against me but I know one thing that even today I am ready to CLEAR ALL MY DUES if you can rectify all the problems associated with the device.

          See I am a common man who will have to fall down and plead mercy in front of you people even after wanting to sort things. I have paid for the device and I will have to keep paying my bills even for not using the services that was promised to me.

          Just to tell you a list of problems from day 1 that I have faced are:-
          1) No connectivity for the first twenty days of the connection.
          2) No connectivity of net on any other place other than my billing address ( as per the device description mentioned in your brochure it is a portable device that can be used any where in India)
          3) The download speed promised to me by your salesman has never been achieved.

          Idea Cellular Ltd — bad service

          sir i took a new connection of idea and after some days i went to gujrat .surat for a couple of days and on secomd day my connetion was disconnected incoming and outgoing and no response from any executive when i tried to contact through my son they say i have to make payment of 500rupees of bill.

          till date i didnt receive any bill.

          non of any communication from the organization.

          sir please help me in this regard.
          prakash s thakur
          [protected]
          Dear Customer,

          We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no. and alternate contact number. Also mention your token ID 205IC350335.

          Regards,
          Idea Cellular
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            G
            georgemissac
            from Angamali, Kerala
            Apr 4, 2013
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            Address: Ernakulam, Kerala

            Dear Sir ,

            The Idea Company Many times cheating me
            1. porting time wrong information pass
            2. uninterrupted service given
            3.Not to give Proper Service
            4.Very Bad Customer service
            5. Last I want to port other mobile service but idea cannot given the porting
            Dear Customer,

            We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC350320.

            Regards,
            Idea Cellular
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              V
              vinitvikash
              from Bengaluru, Karnataka
              Apr 4, 2013
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              Address: Bangalore, Karnataka

              Because of lots of problem I want to PORT my number [protected] from Idea to Docomo. For this I got one UPC code which is IX177989 on 4th Feb 2013 form Idea and after that I submit address proof and photo to Docomo outlet. Full 15 day gone, I not get any sms by Docomo not by Idea. When I gone to the Docomo outlet again, then they said that Idea not releasing your connection that's why I am enable to port your number. When I call to Idea customer care then they said that there is no issue to release your connection. In this whole conversation by Docomo and Idea my UPC code get expire.
              In the date of 25th march I again send one sms to got UPC code and I got UPC code which is IX432667. After that I have done same process. I submitted my document to Docomo outlet. This time I got one call by Idea that why you are porting your number and all. After completing seven day I call to Idea in date of 1st April (Interaction no.: I-FATKV3Z) then they agree that your request is processing and today in midnight the service will got disconnect by Idea. But when I saw my mobile in the morning then Idea SIM is till working.
              Again I call customer care (Interaction no.: I-SAWIUJL) in the date of 2nd April 2013 then this time they said that it take seven working day and today at midnight Idea service will get disconnected on your SIM.
              Again in the morning of 3rd April when I see the mobile Idea SIM is in active mode.
              Again I call to Idea customer care then they said that we not get any request from Docomo so please visit there where you submitted your document.
              Again when I visit to Docomo outlet then they said that there is no issue by my side.
              Now my question is how many time 'Again' come to simply port my number. This porting facility is for customer or for network company. Or Idea not want to release connection. I think Government of India or TRAI need to take action on these Network company. Every day now I have one task, wake up and call to customer care. What is this??
              Dear Customer,

              We regret to inform you that we are unable to find your request for port out from Idea cellular. Thus we request you to kindly send an sms PORT<>Mobile Number to 1900 for initiate new UPC code and submit the new UPC with documents in respective service provider outlet for further course of action.

              Regards,
              Idea Cellular
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                D
                dharmesh Joshi123
                from New Delhi, Delhi
                Apr 3, 2013
                Resolved
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                Resolved

                Address: Bhavnagar, Gujarat

                Dear Sir,

                As i had taken Idea CUG(149) plans before 3 years ago. In last Jul 2012, due to some mistake of his executive he had change My plan from CUG to Normal plan , as i had never given any request for the same.. and from July 2012 to till date there is CUG chages coming in bill and every time they are giving wavier amount in my bill of CUG chages.. i had given so many request to theier Customer Care ofifcer but every time they told me that we sent your request to IDEA head office, but every time i didnt get any ans from them. recently i close my Idea Nos. There is no any Positive ans from IDEA Head Office, Nodal Officer or Customer care officer.
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear Customer,

                We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC349993.

                Regards,
                Idea Cellular
                Dear Customer,

                We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC349993.

                Regards,
                Idea Cellular
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                  P
                  pareshpsurti
                  from Ankleshwar, Gujarat
                  Apr 3, 2013
                  Resolved
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                  Resolved

                  Address: Narmada, Gujarat

                  Dear Sir,

                  I am using Idea mobile phone No.[protected] for Net Surfing & Calling.

                  I have activated Rs.5 2G Net plan on dated 28.03.2013 & then I want to stop this auto renewal plan on dated 30/03/2013 & made call to Idea Customer care to stop this data plan, then Customer care executive send me No. *800*222# via SMS & told me to dial this Number to stop this auto renewal data plan. then I have dial this No so many times but this auto renewal data plan is not stopped & i got SMS that "You have not subscribed this service. I have recharge my Mob.No. two time with Rs.25 & got talk time of Rs.30 each time totaling Rs.60. My Rs.60 is debited due to this auto renewal data plan without my wish. But I When I again & again called to Idea Customer care, they told me to dial this no. So want to get refund from Idea.

                  From:-
                  Paresh
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Customer,

                  We wish to inform you that your complaint for Wrong charging related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

                  Regards,
                  Idea Cellular
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                    F
                    Funniboy
                    from Ambala, Haryana
                    Apr 3, 2013
                    Resolved
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                    Resolved

                    Address: Amritsar, Punjab

                    I malkit singh dhillon
                    i have idea postpaid [protected]
                    so yeah
                    Idea doesn't have hashar Dialer tone code or even they don't have album hashar dailer on the list
                    So yeah, I have been requested many times but they doesn't effect any thing......
                    Kindly let me know when they gonna get hashar Dialer tone on their list so we can enjoy idea network
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Idea — code of caller tune not there

                    sir
                    i want the code of the song morey saiyan from the movie tere sang plz send it to my mobile as early as possible.

                    Mobile Number : [protected]
                    i want dialer tune from rehena hai tere dil main(sach keheraha he deewana)please send to my number.number is [protected]
                    Dear Customer,

                    We would request you to kindly contact to our Idea customer care helpline for further course of action.

                    Regards,
                    Idea Cellular
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                      Suraj Gupta
                      from Shamgarh, Madhya Pradesh
                      Apr 2, 2013
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                      Address: Gwalior, Madhya Pradesh

                      Sir i have a regular costmer of idea an idea is over diduct my balance har baar ye bol kar hamara bal kaat lete h ki aapne gprs use kiya hai or har baar hamare mobile se bal kaat lete hai sir plz take action immijiatly and plz my bal is refund plz sir taka solid action

                      Idea — SIM not activated

                      I lost my SIM and paid 100 rs to regain the same number and did not get activation since three days!
                      I have a idea connection ( Mobile No.[protected])since two years, but there onwards iam not getting signals properly in our area (Begumpet, B.S.Makta, Hyderabad ), Iam getting bore with idea connection, now i want to change from idea.
                      Dear Suraj,

                      We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC349891.

                      Regards,
                      Idea Cellular
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                        A
                        ajita123sri
                        from Chennai, Tamil Nadu
                        Apr 2, 2013
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana

                        After the wonderful experience with Idea (as mentioned below) I am still struggling to get my number deactivated. You bunch of cheats reactivate it everytime as per your convenience and ask for rental. I have paid all dues and I am not going to pay even a SINGLE PAISA for it now!!

                        At the time of my last payment I spoke to your IDEA representative Ms Rekha @ [protected] and told her clearly that I am surrendering this number and she committed that after payment she would be sending me the final clearance receipt at my email ID. Ms Rekha is not responding now. I also tried to place my request through call center but as soon as I tell them that I want to surrender the connection their systems stop working…I tried this atleast 4 times…. I sent a written application to surrender my number through my office concierge at Idea store but they denied to accept the application and said that the customer will have to visit the store herself for this request.

                        AGAIN someone has called up on 28th Mar’13 for payments.. WHAT A !!

                        Don’t you guys understand simple English THAT I WANT TO SURRENDER THIS CONNECTION??????


                        Name: Ajita Srivastava
                        Idea Number: [protected]
                        Alternate Number: [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Idea — Idea disturbs its customer

                        I Prateek Bansal is very dishearten or very angry due to the disturbance created by the Idea Messages and Calls which are unnecessary. i have the two mobile numbers of west up circle they are [protected], [protected]. they call at even at midnight.

                        Donot call and send messages thereby disturbs me.

                        otherwise i will take the matter to TRAI.

                        Regards

                        Prateek Bansal

                        Idea — DO NOT DISTURB

                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        DO NOT DISTURB
                        i dont want any disturb
                        Please don't disturb either by phone or by massage from IDEA castomer care .My phone no is [protected]
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        my internet speed very low please high my internet speed
                        pls dont sent disturbing messages and calls
                        i am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact no' [protected]
                        We dont need any phone call or either msg from at ur side. Pls dont send any msgs or phone call

                        Pls its a humble request from our side
                        Pls dont send any msgs or phone call
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        Do not distrurb on phone No. [protected] either by message or by call.
                        I am very much disturbed with the incoming calls and messages from idea...so please don't disturb either by phone or by massage from IDEA castomer care .My phone no is [protected]
                        Please don't disturb either by phone or message from IDEA customer care.My phone no.is [protected]
                        DO NOT DISTURB ME EITHER BY PHONE OR BY MESSAGE
                        [protected]
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        idea fixed background music on my number [protected] without give me any notice and charge 20 rupoees. what should i do ?
                        Do Not Disturb by message or call on this no- [protected]
                        i am very much disturbed with the incoming calls and messages from idea...so pls do not disturb me by calling and messaging. my contact no' [protected]
                        Do not disturb CUSTOMER CARE MESSAGE
                        Do not disturb CUSTOMER CARE phone
                        donot disturb by unnecessary call & message
                        donot disturb idea
                        dont disturb me on this number [protected]
                        While i am with busy work, unwantedly i am getting calls from idea
                        Do Not Disturb by message or call on this no- [protected]
                        plzz don't sms and call me ... otherwise i'll leave Idea
                        do not disturb sms and call.
                        DO NOT DISTURB by messages and call on this number-[protected]
                        Hi Sir,
                        My Idea No. is [protected] & my request is
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE

                        Pl Follow my comolaint
                        I am very disterb when u call any where, any time.
                        your coll is not single time in a day but very much call from u.

                        so Pl. dont disterb me

                        thank u

                        vijay
                        i dont want any promotional message and calls by customer care [protected]
                        My idea no. is [protected].

                        Please I request u to stop to disturb me either by calling or by sending SMS.
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        We dont need any phone call or either msg from at ur side. Pls dont send any msgs or phone call
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        DO NOT DISTURB EITHER BY PHONE OR BY MESSAGE FROM THEIR CUSTOMER CARE MY PHONE NUMBER IS [protected]
                        plz dont send any idea sms, any call etc .
                        Please I request u to stop to disturb me either by calling or by sending sms.
                        Dear Sir,

                        My phone no is [protected] Please donot disturb by unnecessary call & message. This is my second request. Please don't disturb me.

                        thanking you,

                        Yours faithfully,

                        Benny mathew
                        DO NOT DISTURB on phone No.[protected] either by message or by call.
                        DO NOT DISTURB by messages and call on this number-[protected]
                        pl. do not disturb by unnecessary calls and message. my phne numbers are [protected] & [protected]
                        IDEA is doing fraud with Customers

                        IDEA has started cricket update sms service on my phone [protected] even though I haven't 'mistakenly' told them to do it OR by accepting such kind of request.
                        I lost Rs 20 in 2 days ..!!!
                        Such thing happened 3rd time..
                        If we consider that IDEA did this with 1 lac customers all over India.. that means they did fraud of Rs 20 Lacs at least ..!!!

                        So I finally decided to stop service of IDEA forever.. I think all of those who have gone through such situation should stop IDEA's service as early as possible to teach them a lesson.

                        Regards,
                        Rahul.
                        i am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact no [protected]
                        Please stop the SMS messages. I am receiving the the unwanted messages
                        Submit ur mobile number here
                        http://www.ideacellular.com/IDEA.portal?_nfpb=true&_pageLabel=IDEA_Page_DoNo...

                        i[censored] dont wish to get calls or msges from idea customer care
                        I am very much disturbed with the incoming calls made by Customer care so pls try not to disturb by calling me. u can send msgs. My cell no. is[protected]
                        Do not distrurb on phone No. [protected] either by message or by call.
                        Do not distrurb on phone No. [protected] either by message or by call.
                        Do not distrurb on phone No. [protected] either by message or by call.

                        Idea — disturb me this idea card user

                        my name is ganesh jijaba darekar,i disturb by [protected] this idea number user.telling wrong words about my personel life .so please give me information of that person.
                        your faithfully,
                        Ganesh j. Darekar
                        please dont disturb

                        contact no [protected]
                        Do Not Disturb by sending messages and calls to dis no [protected]
                        DO NOT DISTURB by messages and call on this number-[protected]
                        DO NOT DISTURB by messages and call on this number-[protected]
                        I am very much disturbed with the incoming calls made by Customer care so pls do not coling & dont send any msg to our cell . My cell no. is [protected]
                        i am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact [protected]
                        MY number - [protected]
                        dont send any msg and also dnt call me ...
                        and plz deactivate my dialer tune ...
                        i am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact [protected]
                        Do not disturb on phone No. [protected], [protected] either by message or by call.

                        Idea — disturb me no.

                        have a cell no.of Idea No. [protected] in this number punjab. than distube u my life than call me all night time

                        plz inqure in this number & call me reject this number
                        am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact +[protected]
                        Please don't disturb either by phone or by massage from IDEA castomer care .My phone no is [protected]
                        i am very much disturbed with the incoming calls and messages from idea...so pls donot disturb me by calling and messaging. my contact no. [protected]
                        too much message received from customary care too disturbed for working...!!!
                        do not disturbed by calls & message from any other service. I mobile no [protected]
                        DO NOT DISTURB BY MESSAGES AND CALL ON THIS NUMBER [protected]

                        Idea — too much disturb

                        i receive too many times calls and massages from Idea simcard... Don't know how to stop...even when i called too many times to customer care also.... still it's disturbing me,,, plise help
                        IF THIS CALLS AND MASSAGES CAN NOT STOP... I'LL CHANGE MY SIMCARD...
                        MY PHONE NO IS - [protected]
                        Please don't disturb either by phone or by massage from IDEA castomer care .My phone no is [protected]
                        Dear Ajita,

                        We regret to inform you that your number has been temporarily disconnected. Thus we request you to kindly contact to your nearest My Idea for further course of action.

                        Regards,
                        Idea Cellular
                        PLEASE DON'T DISTURB BY COMPANY CALLS, MESSAGES ETC.. my moblie no. is [protected]
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                          A
                          Amit Kumar
                          from Delhi, Delhi
                          Apr 1, 2013
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                          Address: Delhi

                          SIR/MADAM, idea cell. company always make a burden to their customers by just giving like, ring tones, vas , astrology type of services, and even without prior making acknowledgement to the customer or taking consent from them. every time i top up my mobile prepaid services they just cut short my recharge by 20-30% of total money. and on they just don't make me aware and take my permission.
                          also on making request for deactivating these type of facility through sms they don't listen/read.
                          now through this complaint i want to make all the activity other than making /taking calls be debarred.
                          Dear Amit,

                          We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC349751.

                          Regards,
                          Idea Cellular
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                            M
                            MUDIT_BAID
                            from Ernakulam, Kerala
                            Mar 30, 2013
                            Resolved
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                            Resolved

                            Address: Madhya Pradesh

                            DEAR, SIR/MADAM I AM MUDIT BAID A CUSTOMER OF IDEA AND USING HIS SERVICES AS NUMBER [protected]. I HAVE ACTIVATED DND (DO NOT DISTURB) SERVICES SENCE 2 TO 3 YEARS. RECENTLY ON (29/03/2013) AT TIME 11:54 PM I HAVE GOT A MESSAGE FROM IDEA ie.( DEAR CUSTOMER, THANKU FOR DOWNLOADING VIDEOS FROM XINLABS. YOU HA VE BEEN CHARGED RS 49.) I HAVE NEVER DOWNLOAD ANY VIDEOS FROM THAT SITE. THIS IS A SHAMEFUL SERVICE BY IDEA TO HIS CUSTOMERS SPECIALLY FOR POOR ONES.
                            SO PLEESE MAKE MY MONEY REFUND. THANKING YOU.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Idea Cellular — call on dnd customer

                            i have activated DND service on my cell no and i recieved a call from[protected] a tele marketing company for idea

                            Ideacellular — DND service

                            Dear All,

                            I am in roaming and I am getting unnecessary calls from banks for loans.

                            Already my number is regd in DND registry.

                            I have recieved one sms from Ideacellular company saying DND service NOT available for Pre-paid connections.

                            Is it true? that this service not available for pre-paid connections.

                            I look forward for your opinion please!!

                            Regards,

                            Dr. Singh
                            Dear Customer,

                            we wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

                            Regards,
                            Idea Cellular
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                              A
                              Arif Ahmad
                              from Delhi, Delhi
                              Mar 29, 2013
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                              Address: South Delhi, Delhi

                              Respected SirMadam



                              I was trying to port my idea number to Vodafone 2 times and idea decline due to some contractual obligation (reason as told) and due to the porting code does not match the donor allocated porting code.for this number ([protected])

                              So this is my humble request that please help me to sort out my problem

                              My number is [protected]

                              Request number -ID415472



                              Your faithfully

                              Arif Ahmad

                              [protected]
                              I requested switch my airtel number to idea at[protected]......... but still no reaction from both networks...
                              my number is [protected](airtel) ......

                              Idea — mnp

                              Sir/Madam,
                              Its been a month since i have applied for mobile number portability from idea to vodafone and i have not been able to port out and i am facing a lot of difficulties.please get it done.
                              Sir/Madam,
                              Its been a month since i have applied for mobile number portability from idea to vodafone and i have not been able to port out and i am facing a lot of difficulties.please get it done as soon as possible.

                              Idea — Porting Out

                              Sir/Madam,
                              My mobile no is [protected] it is a prepaid connection.Its been a month since i have applied for mobile number portability from idea to vodafone and i have not been able to port out and i am facing a lot of difficulties.please get it done as soon as possible.
                              Thanking you,
                              Shanky.
                              Dear Customer,

                              We regret to inform you that the request for port out has been rejacted due to ContratualObligation. Thus we request you to kindly send an sms PORT<>Mobile Number to 1900 for initiate new UPC code and give a new request for same.For further assistance, kindly contact to our Idea customer care helpline.

                              Regards,
                              Idea Cellular
                              Two continuous Port out requests (UPC ID474339 / 21 Jan 2015 and UPC ID742141 07 Feb 2015) have been rejected by IDEA Cellular service provider citing contractual obligation.When contacted myIDEA office and IDEA Customer care, no one could tell me which contractual obligation I have not fulfilled. Usually contractual obligation consists of one or more of the (i) Premium no. (ii) ILD service (iii) Special Bill Plan (iv) Add-on number. I have none as my number was ported in from Airtel few years ago. I don't have ILD service. I have normal bill plan and I don't have any add-on this number. Therefore, I am sure that IDEA to make its customer base intact is resorting to such unfair practice, may be malpractice thus causing hardships to the consumer. I am taking my time to advise other consumers also that whenever going for any service provider, make sure you won't have any problem while porting out (reasons may be area change, service availability etc). This shall be brought to the notice of TRAI as well so that adequate protection to consumer is put in the regulatory framework and misleading service providers are penalised and justice is done to the consumer.
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                                neerajdongre
                                from Mumbai, Maharashtra
                                Mar 29, 2013
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                                Address: Indore, Madhya Pradesh

                                Dear Sir,

                                I used an idea mobile number where i have used only for 2 months and then stopped it. But they have kept on generating the bills for next 4 months and keep on asking me to make the payment. I have already made the excess payment more than my usage. They still want me to make the payment otherwise they are threatening me for legal action. Please guide me how to deal with such issue.
                                Dear Customer,

                                We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number, to assist you further. Also mention your token ID 205IC349086.

                                Regards,
                                Idea Cellular
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                                  I
                                  ideakumarv
                                  from Mangalore, Karnataka
                                  Mar 29, 2013
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  i am using IDEA 3G services since long time .
                                  i regularly recharge 3G pack and use for browsing with my samsung s3 smartphone.
                                  if i keep my main balance more means more than 20 rs .
                                  while browswing suddenly they will debit 20rs from my main balance .
                                  even if i have 3g data still un used also.
                                  this happend to me 3-4 times.

                                  when i call and ask customer care means they will tell you have downloaded games.

                                  and they will bluff the caller and they will tell to go any idea shop .
                                  they simply debit to 20 rs 20 rs to customers if somebody notices and ask they will bluff the customer.

                                  if i have downloaded games means it should be in my phone they cannot trace in my phone where it is ?

                                  for me i am OK i paid 20 rs for some games which i don't know .if they show me which game and where it is i will play that game so that at least i am happy.
                                  bu trusting idea i paid recharge value to IDEA.because by call charges debiting 20rs is too difficult now a days.so this type of scams IDEA is making money.

                                  when i use INTERNET In PHONE they DEBIT FROM IDEA MAIN ACCOUNT.
                                  IF i browse internet in computer HOW YOU CAN DEBIT , THIS CLEARLY INDICATES SCAM ACTIVITY OF IDEA . they dont know website what downloaded where downloaded but bill is 20 rs every time.

                                  if we always keep our main balance below 20 rs , they might be having some other debit structure also .

                                  PLEASE IDEA USERS BE CAREFUL when using 3G .
                                  if 100 people ask they can stop otherwise they threaten the customers with polite words " we cannot refund whatever you can do you you do it"

                                  if any top officials of IDEA are reading this Please take care of your company.
                                  i know how hard to build a company, sales network and getting customers
                                  these types of activities will make overnight bad reputation.

                                  please leave tie ups with such types of websites because customer can ask only YOU, they don't know who are they .
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Idea 3G GSM — Cheating in usage

                                  Idea 3G GSM connection - very fast -good. Now comes the bad news. Their download meter seems to be running very fast. My no. [protected]. Today, suddenly I have seem to have downloaded 1 GB... where? what? I don't know. Will somebody look into this please?
                                  yes it happened to me also ..

                                  mobile companies in loss

                                  20rs X 1crore customers - some selcted bakra customers =20 crores .

                                  simple logic 3g users are really rich dont care 20 rs.

                                  that thieir duty to feed and run such tie ups with some less than 5000 rs month expenses.

                                  HONEY BONEY HONEY BONEY - 3g .. 2g ...
                                  Dear Customer,

                                  We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number, to assist you further. Also mention your token ID 205IC349364.

                                  Regards,
                                  Idea Cellular
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                                    S
                                    sahil pasrijaq
                                    from Aligarh, Uttar Pradesh
                                    Mar 29, 2013
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                                    Address: Haryana

                                    yesteday my 72 rs was deducted from my idea no. [protected]
                                    & when i call to customer care then they can not give me a proper response

                                    please help me in this situation.. i also want to aware others also

                                    mayur alawadhi
                                    [protected]

                                    Idea Cellular — -ve balance without any reason

                                    Hi Sir/Ma'am,
                                    Writing u this with full beleive that you help me in this case.

                                    Using IDEA's prepaid number from last 4 yrs. I Went to U.K for 4 months and when i came back i planned to start this idea Chip again. But when i checked mah balance, It was -721 Rs. I first contacted IDEA CUSTOMER CARE on 13/03. He Told me that w'll check and revert Shortly and gave me Communication Id which i misplaced (Sorry). Then after 2 days, I again contacted them asking for the feedback. They told me again to w8 as they are looking into it. I was fed up from Agents repeating same things like PARROT that they will call back, they are checking OR they Simply HANG UP THE CALL.
                                    Then i decided that i will not talk with agents, i will only speak with Supervisor (SV) Or Manager. I called up on 16/03 asking for SV, First agent simply said. SORRY SIR YAHA PAR CALL TRANSFERED NAI HOTI and hang up. Which was so unproffesionalism. I called up again and started shouting and requesting to transfer to SV. After so many efforts call was transfered to SV called ASHISH. After talking to him for 25 minute long. he hang up the call. my GOD. It was like Hell. I called up again and started the same procedure. NOW call was transfered to ALI (SV). he Commited me that i will get the resolution before 12 on 17/03 and he said that he will arrange a call back from IT deptt.
                                    I waited for Complete 17 th - 18th, but as i was expecting NO CALL BACK and RESOLUTION. I called up again on 19 but No feedback only 1 answers.W'll resolve this in 24 hrs. Thats it!!!
                                    I called up again on 21 and requested to connect the call to MANAGER. Call was transfered however he had given me the same answer. We have already escalated to helpdesk. they are looking into it and commited me the feedback with in 24 hrs. BUT NO FEEDBACK and call yet.
                                    I called up Idea Customer Care Many time today as well and Someone called radhika (SV) hang up the call on me. I m very upset and i want this number to be ac tivated.
                                    on daily basis i m getting 2 communications ID since 13/03. What they want to show that they are investigating this. Please Sir/Ma'am look into it and sort this out.
                                    I have more then 200 communications ID from IDEA, Will not be able to provide you all, here are few of them.
                                    72346563
                                    72497793
                                    72422217
                                    72702815
                                    72570010
                                    72774998
                                    72702815
                                    72848164
                                    72774998
                                    72774998

                                    Thanks and Regards
                                    Naval Bhatia
                                    [protected]
                                    [protected]
                                    Dear Sir,

                                    We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

                                    Regards,
                                    Idea Cellular
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                                      ratho72
                                      from Rajkot, Gujarat
                                      Mar 29, 2013
                                      Resolved
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                                      Resolved

                                      Address: Vadodara, Gujarat

                                      My Idea number is [protected].

                                      I have requested to convert my idea post paid connection to pre paid connection. They closed my post paid connection but they are not starting my prepaid connection. They are telling me to that it will take more time. It is in progress.

                                      They told me at the time of converting that it will be done in 48 hours.

                                      Request date: 25-march-13 on morning


                                      Sir I totally disappointed there side and wrote this mail to you. Please take any necessary action against him.

                                      Thanks and Regards
                                      Rathod Jaydev
                                      Mar 9, 2017
                                      Complaint marked as Resolved 
                                      its resolve now. thanks
                                      Dear Customer,

                                      We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

                                      Regards,
                                      Idea Cellular
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                                        balakrishnampatil
                                        from Chennai, Tamil Nadu
                                        Mar 29, 2013
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Hello ,

                                        Yesterday Mar 28th i got a call from Cust care asking to subscribe IDEA TV , i opted it,
                                        There after i could't get the IDEA APP downloaded,
                                        I called IDEA CC 5 times and each one says he dont know, how to get the app downloaded.

                                        My question is when you can call asking us to opt for a service,
                                        Its your moral Obligation to call back and ask wether the service is working if not help customer to fix the problem.

                                        Thanks & Regards,

                                        Balakrishna
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Sir,

                                        We wish to inform you that the Mobile TV pack for your Idea number has already been activated with effected from 28th March 2013. For further assistance, kindly contact to our Idea customer care helpline.

                                        Regards,
                                        Idea Cellular
                                        Hello,

                                        I know its activated, and i am able to View the list of South pack Chanels, but not at once could i watch a single clip of any channel.
                                        After selecting any chanel it buffers Chanel logo displayed in background & this Error "Sorry, this video cannot be played."
                                        So whats the use of subscribing ?
                                        I Request you to deactivate the service ASAP.

                                        I don't want to waste my time calling ur CC again & ask for de-activation.

                                        Thanks,
                                        Balakrishna
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