[Resolved] Idea Cellular — They start GPRS service without my permission and charge of this service include my bill | |||
Dear Sir/Madam I Am Swapnil Shivaji Kadam. I am use the idea cellular company postpaid mobile service. My Jan 2013 total bill Rs 831.01. In this amount the add GPRS Service charge Rs 536.01. I Not to request to start the GPRS service. They give reason it is in built in your plan you are press the any button of your phone and start this service and it is used 26.70 Mb data and they charge for this Rs 536.01. I am complain on this in customer care and also in idea office but they give me same reason on this problem and told the your are pay bill with the include GPRS service charge. any Solution on this problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
8 Comments | |||
Comments
sir,
my cell number is [protected].with out my permission my account balance is down.
so please kindly solve my problem.
my cell number is [protected].with out my permission my account balance is down.
so please kindly solve my problem.
Dear Sirs,
I have a Mo.[protected].I never recharge any talk-up value voucher. But you have deducted our Rs.100/-today. I am said to know your policy. i.e. your person offered a gift talk-up value without any charges.Please return my deduct amount. I am not require any talk-up and message, phone from yourend.I am very upset to recd. your message. If you are not return our deducted amount I will go to Consumer court..
Secondly, I am buy a handset with Idea sim Mo.[protected] (Suman Verma) with desireble docs.But you have not activate as yet.Pl. return it if you are fail to activate. Regards.
Rakesh Verma, 29/23, Subhash Nagar, Bhopal-23
I have a Mo.[protected].I never recharge any talk-up value voucher. But you have deducted our Rs.100/-today. I am said to know your policy. i.e. your person offered a gift talk-up value without any charges.Please return my deduct amount. I am not require any talk-up and message, phone from yourend.I am very upset to recd. your message. If you are not return our deducted amount I will go to Consumer court..
Secondly, I am buy a handset with Idea sim Mo.[protected] (Suman Verma) with desireble docs.But you have not activate as yet.Pl. return it if you are fail to activate. Regards.
Rakesh Verma, 29/23, Subhash Nagar, Bhopal-23
Idea Cellular — Regarding GPRS service
Dear Sir,My Cell No. is [protected], City-Durg(Chhattisgarh), I have been using Idea Cellular from last one month, I requested for the activation of GPRS services in my mobile that is Nokia 6670, after that i availed the service only for about two or three days, but now service is not available to me. On that regard i have complained many times to the Idea Customer Care but didn't get proper respose so that i could get the services reactivated. Take proper action and give me proper response regarding this as soon as possible.
thanx
Dear Sir,
My Cell No. is [protected], Delhi. I have been using Idea Cellular 5 yrs, I requested for the activation of MMS services in my mobile that is Samsung D900i, After calling on customer care, they have provided me a reference number in which they promised to call me within that specified time but they fail to do so. On that regard i have complained many times to the Idea Customer Care but didn't get proper respose so that i could get the services activated. Take proper action and give me proper response regarding this as soon as possible.
My Cell No. is [protected], Delhi. I have been using Idea Cellular 5 yrs, I requested for the activation of MMS services in my mobile that is Samsung D900i, After calling on customer care, they have provided me a reference number in which they promised to call me within that specified time but they fail to do so. On that regard i have complained many times to the Idea Customer Care but didn't get proper respose so that i could get the services activated. Take proper action and give me proper response regarding this as soon as possible.
Dear Sir,
My Cell No. is [protected], Delhi. I have been using Idea Cellular 5 yrs, I requested for the activation of MMS services in my mobile that is Samsung D900i, After calling on customer care, they have provided me a reference number in which they promised to call me within that specified time but they fail to do so. On that regard i have complained many times to the Idea Customer Care but didn't get proper respose so that i could get the services activated. Take proper action and give me proper response regarding this as soon as possible.
Thanx
My Cell No. is [protected], Delhi. I have been using Idea Cellular 5 yrs, I requested for the activation of MMS services in my mobile that is Samsung D900i, After calling on customer care, they have provided me a reference number in which they promised to call me within that specified time but they fail to do so. On that regard i have complained many times to the Idea Customer Care but didn't get proper respose so that i could get the services activated. Take proper action and give me proper response regarding this as soon as possible.
Thanx
Idea — my gprs service is not working
i have activated gprs service in my phone. but after one week i cant acess to the internet through my mobile.my no is [protected] Dear Sir,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC317484 in the subject.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC317484 in the subject.
Regards,
Idea Cellular
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Idea Cellular — without my permission amount down
sir,my cell number is [protected].with out my permission my account balance is down.i call to coustemer care they tell my mobile is activate gprs connection.so i tell to them to dis connected the gprs connection .but iam not recieve any message to the idea coustemercare.
so please kindly solve my problem.and disconnet the gprs connection
thank you