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Idea Prepaid Sim — about wrongly deduction of Rs.20 for Plain Idea to Idea without any Information
Dear sir,I have a Idea pripaid sim of No [protected] for which without any SMS send by me a scheme of Idea to Idea 200 min free for 30 days company has activected on my no. and deduct Rs. 20/- on Feb.2009. For this I have talk with customercare on dtd 25.02.09. He says that if You wnat to deactivate this scheme you have to SMS - NOIDEA20 to 4444. I have SMS this to 4444 on dtd 25.02.09. After sending this SMS I again call to customer care he told me that your scheme is deactivate after 24 hours.
But on dtd 28.03.09 Rs. 20/- is deducted from my account, when i call to customer care he/she says that your scheme is autoactivate.
I have no use of this scheme and i have not send any SMS / call for activacting of this Scheme, why Rs.20/- is deducted from my account.
I request to you, kindly deactivate this scheme and refund my Rs.20/- to my account which is wrongly deducted by you from my account on dtd 28.03.09
Kindly take this matter seriously and refund Rs.20/- in my account .
Birendra Pandey