Idea Cellular Complaints & Reviews

Hi,

I have been facing an a network problem from last three weeks, I raised multiple complaints to the customer care. Every time I called the standard dialogue was " The Problem will be sorted out in 48 hours" this way its been 3 weeks.

My complaint number is[protected]. The worst part is every time they take the complaint its been closed without any resolution by the IDEA people.

I...

Sir my name dheeraj kumar from jaipur my mobile number is [protected] and my email id is [protected]@yahoo.com. I have a Idea Mobile no. [protected] and i want to incoming & outgoing calls details from Sep. 2012 tp Feb. 2013 if you have any charges you can cut from my mobile or you call me for payment procedure but i want complete details on my email id is writen on above...

my sim is lost.so i am go to nearest idea store and i take new sim on 7-feb-2013.but till now not activated,please help me.

my number:[protected]

my contact number:[protected]...

I have recharged for RS. 201/- unlimited Internet pack 30 days and on first day i got my net connection and it was too slow. so i tried to activate 1 day 3g pack for the next day with RS.27/-...and i used that 3g pack fully...after that i am not able to get my balance of 201 pack 30 days... i tried to call customer care about it by dialing 12345 and they told me that my pack has got deactivated, and i asked for my money back they told me...

Dear Sir,
I bought a DATA card from IDEA CELLULAR on 03/01/2013 with the amount of Rs.3371/-. This is a postpaid connection with one year advance rental plan. The data card is not working properly.Data card no. is [protected]. When I tried to connect to the internet,The site was not open. but the software shows that its connected. I used for my office purpose.I have complained it multiply times but no positive response from their...

Hello there! Can i have the puk code of my new idea sim card, i dnt knw how it happnd but now its asking puk.. The number which is blocked is ([protected]) plz provide the required information to my mail id. ([protected]@solution4u.com)

Regards,
Sayed Asif Nawab...

I had taken two sim Cards from Ajay Mane (Mobile [protected]) who has come from STATUS on behalf of IDEA. I had issued cheque no.895593 for Rs.650/- which was cleared on 8/9/11 for two sim cards. One sim Card activated (Mobile No. [protected]) in the last week of August-2012. 2nd sim was inactivate. We called the representative to start the second sim but no has come to our resident. My husband went to the IDEA Galllery situated at Lower Parel...

Hi,
I am really disappointing with the service as well as customer care functionality of Idea cellular. I recharged my number ([protected]) on 8th Feb 2013 by Rs. 250 and till 10th Feb 2013; my account has reached in minus. I asked customer card and they told me that I had used internet and when I told I have already recharged 1 GB plan (Rs. 125) on 1st Feb 2013, which is still activated on 11th Feb 2013 and I could check the unused...

Dear Sir,

I have an Idea connection with no. [protected]. Wiout my knowledge 24 rs. balance is deducted and no information is provided for the same.

Please do the needful to return my balance deducted.

Regards,
Om Prakash
[protected]...

I have been using Idea Mobile Services from a very long time and it would not be incorrect to say that I am a loyal Idea Customer.

Unfortunately, this time I have encountered a very strange problem.

I was using Blackberry phone from past 2 years and for this I was using the BIS plan of Rs 399/- per month.
I switched to Iphone 4 about 2weeks ago and requested to terminate the BIS plan on my number.br...

Hello,

I have Idea Number # [protected] .


I have the bill of 294 rs. for this number and the last due date is 10th Feb 2013. I paid the amount of 500 rs. with flexi recharge and the transaction number is # UW[protected]
But the service of my number is disconnect whereas i have been paid the bill. Idea customer care not provide me the prior information to discontinue my services. This...

I have talk to idea cce for internet pack.
They told me that rs198 easy recharce will
give u upto 2gb speed of 40kb/s and then
20kb/s. And do u know what speed I am
receiving only less than 5kb/s. It take too
much time to open any browser. Pld solve my
problem otherwise I have to throw throw
your idea sim....

Dear Sir
Please pro vied my postped idea sim card no [protected] is blocked due to puk code no
my email address [protected]@rediffmail.com are send the sms my other cell no [protected]

Regards
Ashish Soni...

To idea Cellular Ltd. Dear Sir. I am Mizanur rahaman & my idea prepaid number is [protected]. i need my all call details & sms from 9th January 2013 to 8th February 2013. pl send to my mail id ([protected]@rediffmail.com) containing all incoming & outgoing telephone numbers & charges for outgoing numbers. need very very urgently. Thank you....

I have taken Idea 3G plan of Rs 174 provide 1G data for 30 days validity is a fraud plan run by Idea cellular company and cheating with custmer pl do not buy this plan and beware of Idea product. I have taken this plan 25/Jan/2013 and today is 08/Feb/2013 and plan is not active and after some days 30 days will be over and i will loss my 200 Rs because i have cheated by Idea company. I have written here to save money of pleople. Pl insure...

I have not activated any pack in my Idea services, but suddenly i got sms on 7th Feb on my phone that 'Your Mega Pack has been activated. Amount charged is Rs. 40 for 1 month. Renewal Charge is Ts. [protected]@1 month as applicable. To deactivate sms UNSUB mgpkm to 54300'.

Rs. 49 got deducted automatically. I need refund of that amount.

Regards,
Priyanka Batra
Idea Cell no.: [protected]...

my mob num- [protected],
is not working from long time and my connection is of post paid even the bill has been paid there is no response ,and the out let people not responding properly ,


Your Communication ID for this transaction is 19759708 , this is the refrence d of bill payment on jan[protected]....

I am using Idea Cellualr prepaid Voice Subscription. From[protected] they have activated dilaer tone song on my subsription and charged 32Rs from my account. I came to know this on 8th and I called their contact centrde, They said it was activated by giving call back on phone and I respoded with somekey and it was activated. I used receive such calls asking for activation and I never responded with any key knowingly for activation.
But...

i have paid total bill in the month of Jan 2013.even after paying the bill they are saying that they are not refundable ......

I am a idea customer for the last 12 years, on 5 th feb i recharged my with Rs 200, on the same day i received a sms from IZ- IDEA CMS that Rs 49 is deducted from my balance for downloading planet 41,and on 7th feb i received 2 smas deducting 2 times Rs 49 each,i never downloaded anything from the bludy planet 41, what is going on with idea, duping the customers with illegal and unauthorized deductions, this is very unfortunate am taking...