Idea Cellular Complaints & Reviews

Respected Sir,
As per the above subject on dated 12/01/2013 i got the massage that ' Dear Customer thank you for downloading New games form Handygo you have been charged Rs. 5' but actually on that day I did not download any data, even on that day i did not sent any massage. so I call back to idea care also for this reason but they give unexpected answer. while i am asking for more detail they just say sorry and not give any detail about that deduction.
So request you to please do the needful.
Thanking you

Your's sincerly
Bagul Sandeep

Hi
This is Anil Thomas my number is [protected], I have recharged for Rs. 98 for Idea GPRS 2G pack on 10.01.2013 and I have got the message of confirmation against this recharge.
I started to using social sites like fb etc. but i have lost my main balance as unfortunately it is Rs 97 required for Idea 2G GPRS pack. I complained the customer care but they told it is Rs 97 recharge gives the 2G GPRS pack and my Rs 98 recharge has been credited as Rs 84 talk time but I have not received any talk time of Rs 84.
please do the needful.

Dear Sir,

I had recharged to Idea 3G pack 169 1gb data it is giving just 40 Kbps I have complained multiple times to customer care but their response was not right?
Mobile no. [protected]
Thanks,
Anant Tiwari

I have a motorola Razr M handset, which is not able to access the Idea network with mobile number [protected].
Repeated calls to the idea customer care have been o[censored]tter waste as they are clueless about the issue. I request idea to please update the IMEI number [protected] in their database.

I got sms from 57886 & then deducted by balance by Rs. 3/-, I want to stop this facility now. Please help me how to stop this sms from 57886

I am using Idea post paid connections from last 4 months but unfortunately I am not satisfied with the services. when I go to roaming area,service of my phone is being debarred within a fix hours of interval,when I call to Rajasthan Cust care for the same than they start my services by apologize with me and promise that this will not be repeated but after some hours again my service debarred
Even every time network also down hence I have to call your cust care by my alternative no of other service provider.
I never ever seen this type of worst services in my life. I am not able to understand why this is being happening with me. even right now my no.is not working.
My Idea no is- [protected]

Regards
Kapil

Dear Sir/Mam,

I did an online recharge of Rs. 44 on the idea portal, on 7th January , 2013 on my number as per the details mentioned on their official website. www.ideacellular.com

But I regret to inform you that instead of the 3000 sms only 600 sms has been credited to my account as per the message I received immediately after recharging. Also the validity is only 15 days as opposed to 30 days.

On contacting thier customer care I was told that the offer was changed to the new benefits on 5th January 2013. But even on 8th January, this change was not reflected on Thier official website.

Now why should me or any other customer suffer because of poor IT management of their website. They should not publicly offer one thing and deliver another. They should deliver as advertised and seek compensation from Thier IT providers if they have to.

I have attached the relevant screenshots along with this mail.

Please take corrective action immediately.

Regards, Mathew

TRANSACTION WAS SUCCESS BUT NO CREDIT IN MY ACCOUNT THROUGH PAYTM.COM. ORDER NO. 65235379. REF. NO.CCA12LMWG4501GF0509092 TRANSFER TO [protected] AVENUES INDIA PVT LTD. RS 580 DATED 31/12/2012. MY PH. NO.[protected]

I am using idea connection for internet facility and i was a having a net pack with a validity uptil 9/1/13 and balance of Rs 66 on 9/1/13 uptil 8 pm when i have last checked the balance but the company has reduced my balanced to 18 paise on 10/1/13 and when i called the customer care the information regarding the deduction was not provided to me for the reason of system updates and i was asked to call after 4 hours. after 4hours all the executives were so busy that they didnot received my call for 3 hours when called from other number they said that the deductions were because of no net pack activated on your number. which was there with a validity upto 9th january.
Id for my connection is of Mr. N.K.Dani
and the number is[protected]

Sir/Madam
Some persons are harrasing my relative.
My relative is idea customer.
They are getting call from [protected],[protected],[protected].

my name

Rohit suralkar
mob-[protected]
first comp-lent no - ST 1-[protected]

i am recharge my idea internet 148rs 1.2 gb internet free.

i am not get the normal speed of idea internet it is pathetic.. speed of idea..

first time i am use inter net it is best but next time i am using the speed is not get (normal)

I AM CALL THE CUSTOMER CARE HE REGURGITATE MY COMP-LENT NO IS--ST 1-[protected]..
NEXT DAY
I GET THE CALL OF CUSTOMER CARE HE TOLD ME I AM REFRESHER YOUR GPRS SETTING AND YOU GET THE REGULAR SPEED OF YOUR INTERNET BUT I CANT GET THE REGULAR SPEED... PLSE HELP ME ..

SOME ANOTHER CUSTOMER CARE SAY AFTER 12PM YOUR PROBLEM ARE SLOVE.. BUT MY COMP-LENT ARE NOT SOLVE..

I AM BCA STUDENT AND I KNOWS ABOUT ALL INTER NET SETTING

PLEASE HELP ME....

Dear Sir,

Please send me all the incoming & outgoing call,message history to my mail A/c " soumya.[protected]@gmail.com " for the number [protected] .

Thanks

I had taken idea postpaid number in the month of august, but the number did not activate since august to october 2012
and then after waiting morethen 2 months i left my sim,
and now idea is calling me for the bill of 2500/- but i did not use the number.

bought a new idea sim and there is no network in the sim card my mobile no is [protected] please help me fast and my sim even doesnt works

I WANT ALL MY CALL DETAILS AND SMS DETAILS AS ON 01.11.2012 TO 31.12.2012 OF MY NUMBER.
MAIL ME ID AS I MENTION HERE YOUR REFERENCE
EMAIL ID : [protected]@gmail.com
MY MOBILE NUMBER IS : - [protected]

PL.SEND DETAIL
THANKS,

Dear concern :

my cell number please note [protected]

i have recharged on 7th jan and on 8th jan for rs 50. . automatically my balance is
beocme zero. without even using or king even one single call

when i emailed my greviance to idea customer service they confimed that these are some VAS pack charges which i never applied for.

I am running a small business and need cell to call my customer. on 8th jan when recharged my balance for rs 50 and took the phone to call one of my client . I was shock to know that my balance is zero.

Hence i have not got satisfactory resoulation , also to add up when i called ur idea phone call center pls check my number with the the time i had called that was 8th jan 2013 at around 3.00 p.m the customer service officer inspite of hearning my voice he said i m not able to here your voice" and then lauged and disconnected my call.

is this the way your customer service treat the customer.

Thanks and Regards
Nayana D'cunha

Hi i am Sagar, because of a job my current location is Wadali, Tq- Mehkar, Dist- Buldana. I am facing call drops, very slow internet outdoor and totally no coverage indoores, this is the condition of total idea users in this village. there is a idea tower in the village Kinhi naik 3 K Ms far from our village Wadali, the employees who are work for the company dont care about all these problems,I complained many time to company but there is no use.
Plz help me.
THANKS & REGARDS
Sagar
buldana [protected]

I am a service consumer of IDEA Cellular Ltd., since last many years with mobile no. [protected] of Ghaziabad - NCR region. During the month of December, 2012 they have raised my monthly bill of Rs. 323.49 with a due date of Ist January, 2013. I have paid the same vide cheque no. 299225 dated 31st December, 2012 of Bank of India, Ansari Road, Darya Ganj, New Delhi - 110 002 through drop box fixed at Shakarpur, Delhi 110092. In this context I would like to bring in your kind notice that the same cheque has been cleared on 4th January, 2013 from my bank account. I regret to inform you that today service provider has blocked by outgoing calls. When I contacted to 12345 of Idea Customer Care they have lodged the complaint and issue a reference number i.e.[protected] and said that the outgoing calls will be activated by 10th January, 2013, if you have paid the bill.

This was very shocking sir as I have already paid the due bill within stipulated time, how Idea Cellular Limited has barred my outgoing calls, and why I should suffer on account of negligence/mistake of service provide.

Therefore, you are humbly requested to please register my complaint and do the needful as this incident has harassed me a lot mentally

With regards,
Virender Sharma
Ph.[protected]

Our Idea mobile number: [protected]

Our complaint regarding 3G Activation is not yet resolved.

Service request was raised by Idea regarding 3G ACTIVATION and closed it without resolving the complaint.

This is a very dirty trick and doesn't suite a company like IDEA

Plz provide me [protected] user detail and call details