Idea Cellular Complaints & Reviews

Dear Sir,

We wish to inform you that the DND facility for your Idea number has been activated with effect from 26th Dec 2012. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We regret to inform you that the services for your Idea number has been suspended due to dues not clear. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

pls reversed all unused call charges charged in my bill

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. Thus we request you to check the same.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for GPRS related issue has already been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC312978 in the subject.

Regards,
Idea Cellular

The amount is reverted back. Thanks

Dear Customer,

We wish to inform you that refund of Rs.15/- has already been updated for your Idea account. On 25/12/2012 For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

You guys think customers fool and just try to loot money. My complaint is not yet resolved. I got call from idea and their representative said sir we cant revert the amount. We hope you are satisfied with our reply. I said are you mad dont you know what my complaint is? and he said you will receive a message for providing feedback. What the hell is this?

Does anybody has information of logging complaint with TRAI?

Dear Customer,

We regret to inform you that we are unable to process your request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

idea pre paid — Customer Care officials useless

Idea prepaid services changes its offers from time to time and nobody seems to be aware of it - neither the customers nor the customer care executives who are employed by Idea.

The customer care officials at Idea are absolutely unfriendly . Most of the ones that i've interacted with lack the basic courtesy and also don't seem to comprehend simple questions easily. They barely ever manage to answer the queries of the customers. Getting any kind of information from the custnomer care executives is a mountainous task. Some of them even have the odacity to refuse to divulge their name on being asked and further go on to hang up on the customers!! Downright unprofessional!!

Having experience with a number of telecom services, i must say Idea Customer Care service is by far the worst!!

idea pre paid — Deduction of money on the name of different packson mobile no. 9990755519

Sir
Without my knowledge/concent the service provider installed the jokes pack and masti pack. they deducted money from my balance. they are deducting money since long time but recently I could notice this and immediately I contacted their costomer care and sent sms to unsubscribe these packs. Now these packs have been un installed. I requested the company to inform me the details of money deducted by them on account of packs and refund me my total amount. Inspite of a number of emails to them, no answer is given by company nor any refund is made.
In view of the above your goodself is requested to get money refunded.
Best regards
SR Solanki
Mobile [protected]

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under rereference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Idea Cellular — Provided wrong Information and misguided

I have brought two sim cards with my gang scheme on 24 September 2008 having Six month validity.
In March first week I had a call from Idea customer care regarding the extending my gang service on my simcards.The customer care executive told me that if I will recharge with Rs.95 I will get 6 month validity and extension for my gang service for the same period. And Now I received a message that from 24 April the service will be continued with higher call rates. I had a talk with customer care executive, he replied as company has changed plan you cannot do anything.

idea cellular service — misguiding by the customer care executive

hello sir ,
This is badruzzama khan . Recently i got subscribed to your service , thinking that the service would be good. But within a month i was forced change my view about the company due to the bad service that has been provided to me . First of all , On 15th Nov , cricket pack had got activated on my cell on its own and i lost my currency . I had never asked for it . i deactivated it by sending a message , and after it was deactivated , i called the customer care service and lodged a complaint asking for a refund . The person who spoke to me asked sorry for the inconviniece , and told me that he had taken a complaint and my money would be refunded within 17th Nov. I agreed , and waited till 17th . When i checked on 17th , it was not refunded . I called again , and now i was asked to wait for 24hrs . Nothing happened again . I called once more , and this time another complain was taken , and the person informed me that he had ordered for a refund , and on 23rd nov, i would get the refund at any cost . i waited patiently . I was raged , when i saw that it was not refunded on 23rd also . Now , when i called the customer care service, i was informed that i could not get the refund because the complaint was taken after 48hrs.When asked more in this regard , i was told that the complaint taken on 15th was to deactivate the pack.I dont understand what was the need to take the complaint for deactivation when it was already deactivated it. Now , when i had called withing 6hrs of the pack getting activated , how could it be more than 48hrs. Either your executive does not understand english , or he completely misguided me by saying that he had asked for a refund , when he never did . And , i was always kept in a hope that i would get the refund . I should have been informed on 17th itself that it was impossible to get the refund , rather i was told that it was impossible for the currency to be not refunded on 23rd nov. Now , why am i to suffer , when the fault is completely theirs . I see no point in me not getting the refund . What i want now is the refund at any cost , or else i would lodge a official consumer complaint against your service . . So , i request to look into the matter and revert to me at the earliest. I also request you to keep well qualified professionals.

I am customer of idea prepaid since 3year.i want to complain against your idea post paid customer care.
Because his information was fake and they cheated me.
In 3jan a call came in my cell by idea post paid customer care and he told me that i[censored] take the post paid connection than we would provide the 4 hour’s free call to two number which given by u that 4 hours call applicable std/local per days. He said” his name was niraj kumar&no-[protected].
I was totally shocked to know about that offer and I got it confirmed by seiner officer Ms. Vikramjit shing.heGranted me about this offer so I agreed.
After that ur site executive visited for ur sim activation and documentation regarding payment’s.I did pay but after two days ago I got to know that information was fake.
I got upset I discussed this matter with some o[censored]r executive but sorry to say the matter is still unsolved.
And sim has’nt been activated yet, as well.
So I very sorrowfully, as a last option I have complaint against him. If required action is not being taken as soon,
I will definitely post this complain to the consumer court .MY NO IS [protected]

Dear Sir,

We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any Mention Recharge Details from your Idea account. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any Mention Recharge Details from your Idea account. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC312237 in the subject.

Regards,
Idea Cellular

hi sir,
i paid my bill of idea postpaid of Rs 711/- online but i want bill receipt but i just received a transaction number which is nothing to mean ... i confirmed by cutomer care can they provide me receipt but they decline even i asked idea showroom too.
can you give me my pqayment receipt of number [protected] ?
verrrrryyyy bad service ...

I paid my bill of idea cellular No.[protected] post paid of Rs 253.53/- online but didn;t receive an official receipt .

Please do the needful

K.K.BALAKRISHNAN

I paid my bill of idea cellular No.[protected] post paid of Rs 600-00 online but didn;t receive an official receipt .


Please do the needful


Brijesh Rawat

Dear Sir,

I paid bill of rs 1160 at Malad east idea cellular gallery but they did not given payment receipt after asked
Request you to kindly provide the bill payment receipt on my email id so that i can claim that same amount to my company

Email...[protected]@gmail.com
Mo-[protected]


Rgds,
Kamlesh Yadav

please send the bill [protected] receipt for the month of december Rs. 1200/- to the e mail address

[protected]@yahoo.com

I paid my idea two nos post paid bill via on line payment. I have not get my payment receipt even i inform to customer care & inform to Idea store. Please tell me how to get my payment receipt of last four months.

Please help me on my mail id hemang.[protected]@arvind.in

Kindly send me your Idea post paid mobile no. [protected] which I paid on 25.3.2016 and our still sending sms as overdue payment.
Kindly clarify.
Thanks & regards,
B.D.Rastogi

Kindly send me all the receipts of the payments made for the postpaid bill for this year.
My email ID is [protected]@gmail.com.

Thanks & Regards
Floriano

Kindly send me all the receipts of the payments made for the postpaid bill for this year.
Idea post paid mobile no [protected]
My email ID is [protected]@gmail.com.

Thanks & Regards
Floriano

Kindly send me all the receipts of the payments made for the postpaid bill for this year

Idea post paid mobile no [protected]

My email ID is [protected]@yahoo.co.in

Thanks & Regards
D.Srinivasu

hiii i m Nivesh Dogra nd my mail id er.[protected]@gmail.com nd i m used Idea no [protected] postpaid no I paid my all bill of idea cellular No.[protected] online but did not receive an official receipt . plz send me payment receipt bcoz i need all receipt to send my company for claim process

Please do the needful

Dear Sir,

I paid bill of Rs 654.34 online, invoice period 01/10/2016 to 31/10/2016. I Request you to kindly provide the bill payment receipt on my email id so that i can claim that same amount to my company.

Email...[protected]@yahoo.in

mobile -[protected]

my idea postpaid no.[protected] i am paid the bill amount by indian bank net banking on 25/01/2017 of Rs.555.83 vide bill desk hinb[protected] / idea money/ thru net banking ref[protected] dt 25/01/2017 13.20hrs indian bank but i am not yet received the receipts. kindly sent us the receipts.

email id : [protected]@gmail.com

Kindly send me Receipts of My Postpaid Idea connection for the period from
April 15 to Jan 17.
A/c no:[protected]
Mob No: [protected]
The details can be sent on my registered e mail id.
Thank You

Kindly send me Receipts of My Postpaid Idea connection for the period from
April 15 to Jan 17.
A/c no:[protected]
Mob No: [protected]
Customer Name: Lt. Col. C S GILL
The details can be sent on my registered e mail id.
Thank You

I Jagdesh chander luthra made a payment of my mobile no.[protected] today IE[protected] online but failed to down load the receipt for R s 260. PLEASE ADVICE HOW TO DOWN LOAD THE RECEPIT.

I Bithika Noah made a payment of my mobile no [protected] on 01/04/2017 online .The transaction ID is IHDF [protected] of Rs .574/-.I have not received the receipt of this payment on my mail ID [protected]@gmail.com .Kindly send it on my mail ID.

I have made payment of my Mobile no [protected] on 19.04.2017 online reference no[protected] has been processed successfully of RS. 648, i have not received receipt on my mail id. pramod.[protected]@ericsson.com.
Kindly send

How to generate payment receipts for idea postpaid connection. I have several numbers under CUG as below:: [protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I have paid on line payment for Postpaid data card payment for card no [protected] on 17.08.2018 Rs.850/- .with
transaction ID NUR[protected].

I have not received payment receipt . Plese arrange.

Murali Behera.

Idea — call from pakistan

hi, i got a missed call from a Pakistan number [protected] on my prepaid number of Idea..i am really tensed...should i do a police complaint

Idea — call from Pak

Dear Sir,


14th & 15th dec 2011, tuesday at 16:00 and 09:26 hrs , i receieved a missed call from [protected]. It came to my knowledge that after i made call on 14th dec 2011 and saying that he is calling from bombay and you won a prize money of 15 laks and please note the code "0094" is from pakistan and hanged up and on 15th i again received a missed call. I would appreciate it if you would look into this matter.

regards

reddy

Idea — miss.call.from.pakistan

some people makes missed call to me from [protected] on today (28/11/2012).
i do not such calls. its irritating and fearing me because this no. is from Pakistan.
so.pl. help me.

hari.om
[protected]@yahoo.co.in

Dear Sir,

We wish to inform you that on investigating the matter we found that the person who called you from number does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Also, we would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same.

Regards,
Ideacellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC312159 in the subject.

Regards,
Idea Cellular

Dear Sir,
It is above my head and now I am impatient now I should go to consumer court. This is to inform you that I went to submit my document but they told me that your number is activated from 7th of Dec 12 and no need to submit them then I have called Baner road Pune idea gallery I had a talk with Mr. Rahul he told me that your this month unbilled amount is 927 but as I paid my bill of 927 on 5th 0f Dec 12. when I have submitted my document and I have receipt also but due to their irresponsibility it was not been updated I request him to please look into this matter but till now my phone is not started and no network shown by SIM Card.You are wasting my time and energy. give me a tentative date and time to start my number .Your service is very poor and now I am sick of this matter.

Dear Sir,

We would request you to kindly contact to your respective service provider for further course of action.

Regards,
Ideacellular

idea telecom services — CUTTING MONEY

Sir/Maim,

sub- For unusual cuttin of money,
I am shashi kant mishra user of IDEA prepaid was recharged on my Idea no-[protected] by 52 promo balance for 9 days on 12th Sept 2011,07:12:28 sucessfully but after making 2,3 call of 3 RS near,and after calling on 16th sept it's shoes no more balance for make call.After that i was called to customer care on 16th sept i did not get any responce. Again i was talked to senior customer care on 19th she said your 50.39 RS cutted unusually I have taken your complaint, you will get your 50 RS with 3 days validity and i was got a message your consern to incorrect deduction is under processand would be actioned 09/21/11,05:27:00,complaint SR No-[protected]. but i did not get any responce, after that many tims i called to customer care and many times complaints registered but not getting my cutting amount and promo time.
I think this is the most worst service in the world.And don't know how much customers getting worried like this. I think this is fraud company making foolish to people.Please action fast.

Thanking you,



Regards:
SHASHI KANT MISHRA

From:
BANGALORE.

Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for Recharge related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir/ Ma'am,
It has been two months I have taken New Idea No. [protected]. My local dealer told me that I would be having 275 Rs. 3G Internet free for one month. I recharged my account with 300 Rs. full talk time. But approximately on 23/ 24 Jul MY main balance was cut. So i Recharged again with 300 Rs Full talk time. Again on 31 Jul MY main balance was cut to zero. This is just not fair. You just cannot cut money in the name of Internet deduction twice in a month (as told by customer care rep). Please look into the matter and resolve the issue. I am seriously thinking of shifting my connection from Idea to any other Service Provider.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC311991 in the subject.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Idea — postpaid to prepaid

We have made a complaint on 7.4.2011 and met M/s Neelkanth Enterprises. They told us that the company has stopped converting post paid in to pre paid. After this we Mr.Mittin Kakkad who looks after the post paid to pre paid. He told us to wait for a call form Idea. We waited . But up till now we have not received a call froim the company nor any respons. We contacted Customer care for co nfirming about our request. They informed that no request has been forwarded by M/s Neelkanth Enterprises or Mr. Kakkar.Please let us know what to do to convert my mobiles No.[protected] and [protected] from post paid to prepaid.If you also cannot do any thing then we are compelled to stop their use and change to other Net work. We are waiting for your good response.

Dear Sir,

We would request you to kindly contact to your nearest My Idea for further assistance.

Regards,
Ideacellular

Idea Subscriber — Illegal detect the balance

Sir detection of balance wuthout reagon and then i hav call to know the purpose then they are saying "Galti se kat gya youth card galti se kat gya and apka balance aa jayega 3 days me" then again call kiya manne "why in three days then he says me kuch nhi kar sakta fir manne kha ki me trai ko complain krunga then usne kha pls hold and after some time call disconnect ho gye." sir if without reason asse balance katega to why we can trust on mobile subscriber...so plz there should be panality on the mobile service provider if they detect the illegal balance.....if we hav no balanc then we cant use any service so ye itna time kyu lagga rhe hai balance vapas karne me...

thnx sir
plz sir rply soon

mayank goel
[protected]@gmail.com
[protected]

Idea telecom — detecting balance without reason

Respected sir,
I buy a mobile connection in year 2010 from idea my mobile no. is[protected].But from 15 febuary 2001 on ward they detecting/cutting my balance on dailybases without my permission .Then i made conntect in IDEA costomer care but they don't gave me proper response even they didn't write my complain ,then i sent a email to their coustomer care,but they are consistent with their wrong attetitute.
Please help me and give me my money back.

mohit siyag
idea no.[protected]

Idea — WRONG/UNFAIR/ILLEGAL DEDUCTIONS.

SIR,
I M USING IDEA CELLULAR SERVICES FOR MORE THAN 2 YEARS NOW.
I M USING PAID INTERNET SERVICES.
IT COST ME 30 RS PER DAY.
HERE WHAT MY OPERATOR DOES IS ,

" "EVERY TIME I CONNECT MY MOBILE TO PC AND DIAL INTERNET CONNECTION THEY DEDUCT 5 RS FROM MY MAIN BALANCE AND WHEN I DISCONNECT INTERNET CONNECT {BY PROPER METHODS} THEY DO NOT REFUND ME 5 RS WHICH WAS DEDUCTED INITIALLY.
THAT MEANS APART FROM 30RP PER DAY IDEA IS CHARGING ME 5 RS FOR EACH SESSION/CONNECTION.

i.e 30 rp+ 5 rp[for every connection]

which is unfair because i already pay them 30 rs per day.

ALSO THE CONNECTION AUTOMATICALLY DROPS DOWN AND BALANCE GET DEDUCTED.

IN SIMPLE WORDS IT IS COSTING ME ALMOST 50-60 RS PER DAY
THAT IS ALMOST 20-25 RS MORE IS GETTING DEDUCTED.
HIDDEN COST OR UNFAIR MEANS OF MAKING MONEY IS IMPLEMENTED BY IDEA.

PLEASE HELP ME OUT SIR I M REALLY FEELING HELPLESS.

Idea telecom — wrong and abusive language used

sir i have purchased a sim from local ditributor in sagar (m.p) after sumiting my profile details 2 times to the distributor my number is not beging started yet and in both timnes my documents were ok but some mistake were made by the diributor itself in filling up the form . after two times also i my sim is not activeted after the i called my mr sachin area incharge of idea in sagar so he used a very rough and abusing language to me so i request u to take some action against mr sachin his contact number is.[protected] and pls see why my sim is not activated.
thanking you
gaurav jain
[protected]

Dear Sir,

We wish to inform you that refund of Rs.15/- has already been updated for your Idea account. On 18/12/2012 For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular