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Idea Cellular Complaints & Reviews

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Last updated Jan 7, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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+91 79 2323 2251

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Gandhinagar
Gandhinagar District
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382011

Idea Cellular reviews & complaints page 692

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R
rani vinod
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge failure

Address:Palakkad, Kerala

i recharged my idea [protected] with rs 555 two times at 18.55 and 19.02 on 11/12/12 by my credit card from idea portal and for rs 110 two times on 12/12 at 8.10pm 8.13 pm. with net banking from just recharge it .com . four of these recharges became failure saying that the amount will be credited within 7 days to my account. why all these recharges are failures? how can i recharge online under this condition....
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S
swati chawhan
from Mumbai, Maharashtra
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not activating mobile number

Address:Maharashtra

Dear sir ,
i have applied for converting my postpaid number to prepaid number. number are [protected] and [protected] . .. on 5 th dec 12. I have submitted the required document but till date I am not able to receive service. I am not able to make incoming and outgoing calls as New given SIM is not activated.the .i got SMS on 6 th Dec 12 from idea and given communation ID:
[protected]

because of this service i am...
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P
Paras Grover
from New Delhi, Delhi
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Call Details of My No.

Address:Ferozepur, Punjab

Dear Sir,

I need Incoming & Outgoing Call Details of my no. i.e. [protected]...
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P
pyatin21
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction from my prepaid mobile No. 9922019925

Address:Pune, Maharashtra

Illegal deduction from my prepaid mobile No. [protected]

Dear Sir,

I am holder of prepaid Idea mobile phone with No. [protected]. a message received from 54300 asking me to download bolly beauties video http://ideaalert.vuclip.com/isp?sn=2513&vpid=8&src=VPINMI&mdn=Ciw2RI... and immediately thereafter without my consent/permission, another message was received...
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A
awaghmare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment

Address:Pune, Maharashtra

I had a number that was [protected] which was changed recently on 26th Nov 2012 to [protected], I had a auto payment facility on my old number hence the amount of Rs 2848 /- was deducted on the 1st DEC 2012, as my number was changed i forgot i have a auto pay facility on my account hence i made a payment of Rs. 2748 /- through the idea cellular website..which has gone through and has updated on their system..but my first payment of Rs 2848/-...
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V
vtyagi18
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service disruption

Address:East Delhi, Delhi

I am an existing IDEA customer. I had taken a new connection of idea whose no. is [protected] in the month of July 2012 and it was activated on 27/07/2012. On 18/08/2012 when I was in Uttarakhand ,I got a call from idea side and his executive told me that, your current bill is Rs 1669/- which exceed your the credit limit of Rs 1200/-,so submit your bill otherwise your outgoing will be barred. I tried to convince him that there might be some...
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M
manish309
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing barred even bill was already paid

Address:Sangrur, Punjab

Hello

I am parmod kumar bansal from sangrur Punjab.i am using a idea cellular postpaid services having number [protected]. My last month bill was 193.88rs and due date was 30/11/2012. I paid 200rs. at idea office on date 29/11/2012.My receipt number is 2418101.But i received number of messages from last few days that the bill is not paid. I went to idea office but nobody respond me. Today i received a message that your outgoing...
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B
bansal9m
from Gurgaon, Haryana
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Debited MY BALANCE

Address:South Delhi, Delhi

Dear Sir/Madam,

I am recharge idea on date[protected] Rs. 250/- and after some time idea is debited in my account Rs. 99 and after 2-3 hours again Rs.99/- for video down charge . I am not down load any video. Why Idea debited this amount in my account Rs.198.Idea told me you down load video but I am not down load any video.

Thanks

Best Regards,

Mukesh Kumar
[protected]....
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R
Rohit Kr Saini
from Mumbai, Maharashtra
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Deactivation of Unwanted Service

Address:Haridwar, Uttarakhand

Hi this is rohit and my mobile no. Is [protected]. My email ID is rohitkr.[protected]@gmail.Com

today I got message from idea no 54300 that they have recieved my request for service pretones and it was being processed. Also amount rs. 30 was deducted from my account. Though I never requested for any such service. Please resolve issue. I recently changed my no. From docomo to idea because of same problem. Are all operators doing such...
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A
ashu nahak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call records

Address:Korea, Chhattisgarh

i want my call records from 13-nov-2012 to 20-nov-2012 of my mobile no.-[protected] through sms . kindly send its very urgent....
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M
mhtariwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto Activation and Balance Deduction

Address:Ujjain, Madhya Pradesh

Dear Sir,

Suddenly a message appear to my mobile that "Your Mega Pack has be activated. Amount charged R. 15 for 1 week. Renewal charge is Rs. [protected]@1 Month as applicable. To deactivated sms UNSUB mgpkm to 54300" and Rs. 15/- has been deducted from my balance I dont know what is mega pack and I never made any request for activation of such type of services. Idea company automatically activated the services to eat the...
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Address:Uttarakhand

I am a student and a customer of your idea service from past 3 years almost.I was highly satisfied by the services offered to me by Idea network but past few weeks have been very annoying.Few days back, my balance was deducted from the main balance because of messages but I already had the message pack activated .I got a new message pack activated thinking that previous might have ended ,but the message pack was recharged just 10 days back...
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P
prakhar 1987
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inactive of simcard

Address:Udham Singh Nagar, Uttarakhand

Sir i converted my Prepaid connection to postpaid on 28/11/12 by RaviEnterprises Rudrapur. The executive who appointed there comitted me that your prepaid connection is convert in postpaid with in 4 to 5 working days and prepaid sim will inactive when your pospaid simcard is active, on that condition i agree with them for converting the connection from pre to post but according to his comittment nothing is happen and my prepaid sim was inactive...
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H
harkishan2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Recharge

I am using Idea Netsetter modem

While on roaming, i recharged it online from Idea website, amount was deducted without the recharge done.

Moreover,I got no proper response from the customer care team for the same.

Even I am not able to charge offline with any amount (normal recharge or datapack)

Pathetic service by Idea....
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M
Manjunatha B V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing wrong pack details

Address:Bangalore, Karnataka

Dear Sir,

On 01st Dec 2012 (12.41 pm) I receive message of Rs. 25 pack details (message content - FREE Mins & SMS at Rs25 only.Get 70 mins Free to any lcl Mob + 100 SMSFREE/Day at Recharge of Rs25+30 Days Validity,Know your best offers. Just dial *122#) to my number [protected] & my wife number [protected]. After few minutes I ring to customer care to know that pack details from my wife number, executive confirmed me...
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J
jisarm
from Delhi, Delhi
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balance usage

Address:Kerala

Why I know my net usage and bill my net setter no.[protected]...
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H
hssss
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

8058299573 call details

Address:Dausa, Rajasthan

sir my call [protected] ki incomgi call or outgoin call...
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S
santhisunil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services not activated even after submission of verification documents

Address:Hyderabad, Andhra Pradesh

Hi,
My Self Santhisunil Ponnaganti, holding Idea cellular services since 2001. As I am using it since long back years, all my insurance / bank accounts/ employment records were enrolled with same phone number. Since last 3 months I am facing weird situation with the idea cellular / customer care services. The actual problem was started in the month of Oct 2012. I use to get a voice over message while doing any outgoing call saying...
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B
Brijeshpandey
from Agra, Uttar Pradesh
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WRONG BALANCE DEDUCTION

Address:Delhi

Dear sir

mere mobile main Rs 29.15 praise balance tha bina kisi service ke use kiye mere balance me se Rs 25.00 kat liya aur jab main Customer care idea se bat kiya to unhone jabab nahi diya aur na mere paise Rs. 25.00 wapas kiye...
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P
prasannapardhe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services not available

Address:Maharashtra

i am a regular user of the postpaid connection of IDEA
for the part one month i am not able to receive or make calls / sms
the engineers from IDEA have stated that there is a technical problem and would be resolved. this was assured to me in the last week.
even today morning the engineers assured that by 10:51am your problem would be resolved.
even now the problem persists.
IDEA should be penalised for such...
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