Idea Cellular Complaints & Reviews

Please tell me who is there?
And also provide me his call details or his last call detail to [protected]

To whom it may concern.
Dear Sir/Madam,
I Saloni Arora, a regular customer of Idea Postpaid with mobile number [protected] is using Idea from more than 3-4 months.
Few days ago I decided to activate GPRS 98 plan on my number. I searched the procedure for activation on internet and got a page on idea official site that
to activate IDEA GPRS 98 pack I have to sms ACT2GM1GB to 12345. After I done the same I got a reply from Idea which says that its an invalid keyword and I have to send ..... these keywords(I dont remember that) for activating the same.
When I did the same confirmation message was delivered to my phone that the service will activate in this much time.
After a particular time the service is activated and I started using internet. Now when I receive the bill then I shocked to know that my internet usage charges are more than 1200Rs.I also attached the image having printshot of the same keyword of activation.
Now I want to say that its a mistake ofIDEA network not mine. So I am not going to pay this GPRS amount(Rs 1200 something).
I request to IDEA cellular to deduct this from my current bill or finally I have to file a case in Consumer Court.
So please provide weber in my current outstanding amount so that I can continue using the service.

Thanks
Saloni Arora

Contact Person: Ashish Singla
Contact Number: [protected]
Contact Email: ashish.[protected]@gmail.com

hi,
i was out of station for last 4 weeks, and i miss some imp calls. and have some balance problem also, (may be extra deduction of balance) so will u send me the details of incoming and outgoing calls.
its for my personal use only. my email ID is [protected]@gmail.com, shraddha.[protected]@gmail.com (u can mail on this mail also as she is my wife)please contact me through the mail, i will give u all details which are needed ( like name, numbers n all).I will give u other information on your personal site.Please reply me as soon as possible.

I purchased Nokia Lumia 610 a before 3 days back which has an offer of 2GB per month free 3G internet for 4 months.

After I got my handset and micro sim activated, I dialed Idea Customer Care to get my free 3G activated. The customer care executive told me that the offer is valid only with the sim cards that are bundled with the Lumia handsets.



Both Nokia and Idea are duping the customers by giving insufficient information about the offer.

Please take necessary actions.

Regards,
Sonu Badoniya
Idea Mobile No- [protected]

Hi ,

I am using a Vodafone Postpaid Connection & i port my no to Idea Postpaid by advance payment of Rs.250 to Phoenix Services 169/3 , Govindpuri , New Delhi - 19.
From that day till today my idea no is not port and they are trying to make fool of me by giving stupid excuses and not picking up phone. Please take strict action for the same

Hi,
I am using idea mobile service from past 3 years, now they are not giving good service like network/Plans?customer service, so I am planned to move to vodafone through mnp and given documents to vodafone store with mnp unique code on 24th of dec 2012, but still mnp has not done, and
I visited vodafone store they told, they have sent request from idea but they have not accepted there request yet.

Hello sir
My no is [protected]. I am request to idea to port my airtel number In idea, in this process 25 days gone . Finally my no. Port in idea in 27 December 2012 . Idea give me a number 59059 for Tellephonic verification , but I am call this number 3 days coutnious but idea disabled my outgoing so I can not call at 59059 and any no. I call me idea care which is provided me this no. 50 times but they are said your no. Activated in within 15 minute and repeat this sentence properly, but my no. Not make a any call . Idea care give me another no. I call at given no. But they are not solve my problem. I call idea customer care your incoming and outgoing is stop but they are not suitable answer to me . Till date my number not working . In this process I lost my 250 rs money which is use in during call idea and my lost my important call due to this reason . I am mentally torture by idea . I have lost my important call due to this reason I lost 15000 rupees.
my ad


Name- Lakshyadeep singh
mob.-[protected]
address- E- 401 Sai Nisrag park pimple Saudagar Pune -411027

I completed recharge process in state bank freedom of rs.35 balance debited from a/c but recharge not done. Plz credit my balance. This process occur on 30/12 /2012

Hello,

I am using Idea Net Setter Post paid connection (2G) . But Since last 15-20days I am facing a lots of problem in Connection and Speed. I am not able to open a page properly, and need to refresh the page 3-4 times to open a page. And also it Disconnect again and again. Max speed 5-10kbps.

Its not first time I am facing such problems, I'd registered complaint lots of time but no solution till now. Sometime I think its really a waste of money choosing Idea net Setter.

Friends, Please don't buy Idea Net Setter. One of the Worst internet service.

Now Its time to change.. Enough.

SIR,
I WANT TO REQUEST YOU TO TELL ME MY IDEA PUK CODE MY IDEA NO. IS [protected]
IT GOT BLOCKED ... AS I TRIED TO SET A PASSWORD ON IT.... BUT SUDDENLY IT GOT BLOCKED

sir main kartikeya pathak 2 saal se idea prepaid no. [protected] ka costomer hu uski service kharab hone ke karan main idea chodna cahta hu iske liye main20/12/2012 ko upc code pane ke liye 1900 pr msg bheja mujhe upc code prapt hua us code ko lekar main bsnl office gya bt aaj 29/12/2012 tk no.port ni hua main phir se bsnl office gya wahan se pta cla ki abhi mujhe idea se port kiya hi ni gya h aur main jb idea costomer care se baat kiya to wo meri problem ka solution ni btaye main cahta hu ki jld se jld aap mere problem ka solution nikaliye pls sir pls

(+91) [protected] this idea no give lot of trouble to my sister as well as other girls....
the person name of this no is PRAMOD JAISWAL his web designer working in pune.


My friends and brothers will fight with him but i don't like that. so its my request ple block this mobile no and warning to him don't do.

Hi I have a huge problem with idea as they decreasing the Internet speed like cut down to half speed and on other hand the Internet plan rate is increased I mean what the [censored] .... Before it was for rs .. 148 they give 2 gb data and now its 1.2 gb ..... Plz restrict them as they are making holes in our pockets and the service I mean the speed is not worth ....

i have requested to migrate my prepaid connection to postpaid and submitted documents for the same on 15 dec. and idea sent me sms on 19 dec that your reuest has operated successfully and will be activated on 21 december till 6 .p.m. but still it is not migrated and i was continuously interacting with ideas executives rubbish answers were given by them and saying we cant not solve your problem and cant provide you service if you want port you can port from idea to any other company....i am porting no problem it will take another 7 days thats fine but is that way to talk customers or now idea dont need customers?????? Adv. Sharad s. ambore patil mo.no. [protected]............ now who pay me the expenditure caused to me to contact your customer care executives during this period generally migration effects within 7 days i.e. 48 to 72 working hours but here 13 days has been lapsed and no one made verification of my address and no action is taken by your executives instead they saying you can port from idea......adv. sharad s.ambore, vakil colony, near charity commisssioner's office, parbhani-431401, maharashtra.............my documents which has been submitted by me is also grabed by idea i was saying it will get misutilised but no steps have taken by them from there side also according to me idea just distribute there dealwership to bogus people because whenever i called idea customer care they even dont know where is there idea care in parbhani district just saying me that you just go there and request them...........

(1) At the time of Connection

When i converted to Postpaid connection i have deposited Rs.200 as deposit along with processing charges. The problem is that there was incomplete information from your side. I was not informed that service tax is applicable on deposit and it will come with 1st Bill.

(2) Scheme
One day i received a call from your side offering the scheme by taking/converting one or more idea postpaid connection. The scheme offer and provided are as details as under

•Scheme Offer : I was informed that if i recommend my friends or relatives to take idea postpaid connection and if they take the postpaid connection then the Plan which i was using will be applicable for the person who was taking the same plan and i will be allowed certain deduction on my monthly plan forever. Also their will be lifetime free CUG between my connection and the new connection taken by friends/relatives. I was having Rs.199 monthly plan. Under the plan i was provided 24,000 seconds free (local/national). 500 SMS free. according to offer if my friend take the postpaid connection then then same plan is applicable to my friends/ relatives. Also i and my friends/relatives have to pay Rs.150 monthly charges + Usage charges and the scheme will not change with free CUG between my connection and new connection of my friend/relatives
•Scheme Provided: INSTEAD of above scheme my friends received the postpaid scheme with was applicable for Rs. 150 monthly plan and not Rs. 199 plan and also there was no confirmation call from side before providing the scheme. Also there was not deduction of Rs.50 plan under the my monthly plan
•I have visited to idea care also for the problem but also raised their hands.

(3) Change Scheme available with Plan
My scheme available with plan is change on 1st August (as informed from customer care) without intimation to me. When i made a call i was inform that a letter is sent to you through post but not letter is received to me. Also neither SMS nor e-mail is sent to me for the change in intimation.


(4) Credit Limit
My credit limit is Rs.745. Last month my billing was Rs.700 including free sms. My net billing was around Rs.600 which does not cross my credit limit. When my billing crossed Rs. 600 i received a call from your side to make payment of Rs. 600 within 48 hours. I was informed at the same time that when billing amount cross 70% of the credit limit customer is required to make within 48 hours otherwise postpaid connection will be discontinue. The problem this that this information was also not provided at the time taking converting to postpaid connection.

Dear Sir / Madam,

Myself Kanesh Hari S/o Sh. R. Hari Das Resident 7/16, N.E.B. Housing Board, Alwar (Rajasthan). I had a IDEA Postpaid connection ([protected]) earlier and using the same from last 4-5 years and never been the defaulter in this long tenure.

Due to some problem i wished to convert the same into Prepaid. Then i went to the IDEA Office and there customer support person suggested the following formalities :

1. To clear all dues billed and unbilled amount.
2. To deposit 3 days advance rental for uninterrupted service.
3. To deposit amount for new SIM.
4. To deposit amount for validity.
5. To provide the ID Proof and Photograph.

And as per there instruction i have completed all the given formalities but my connection closed with immediate effect even after my 3 days advance rental and now my number is not is service anymore. When i asked them why my number closed even after 3 days advance rental. They had no explanations to tell. I had a several visit at IDEA office which affected my office works and my time. But no satisfaction at all.

I have made my maximum effort but till date i couldn't get the satisfactory answer from IDEA Office. And my connection is still out of service.

IDEA is a fraud company and its my request to all to do not take any connection from IDEA. There services are worst and no customer care support. The only thing they do is double cross the customers and mentally harass the peoples.

I received a missed call from and unknown number. when i checked the country code, it belonged to Pakistan. I don't know any one from Pakistan. The number from which i received the call was - [protected]

Our Idea mobile number: [protected]

We are sorry to inform you that Idea has activated Dialer Tone, RBT Try and Buy services without our having requested for them.

Even though these services may be free for the trial period they are chargeable afterwards.

So kindly deactivate the services immediately.

Also in the future kindly do not do such unsolicited activations.

This done not speak well for a reputed company like IDEA.

Thanking You,
Gaurav Nayak

'Hi am Rajesh Torase
my mb no is-[protected] so this sim card our call incoming, outgoing service is deactivate.
please co opearative me what can i do???????
'plz reply me on this my new no -[protected] its urjent

Kindly activate DND services on my Idea # [protected] as i am fedup with unwanted customercare calls.

Please do the needful on priority basis.

Regards

Sindhu Samuel