Idea Cellular — Unwanted service activated without my initialization.

Hi, I was charged Rs 30 for from my account balance for " Fashion_Zone from SYMBIOTIC" i have not initiated this request although i was charged for it on 10/09/2013 i faced this problem last time on 01/06/2013 and 30 rs was deducted from my account. Calling the customer care never helps so i am posting my complaint here. i want my money refund as these are spams from Idea and this needs to stop!
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My mobile number is [protected]
Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for VAS activation dispute has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
I want refund within 24 hours!
i dont want to waste my time calling your customer care because
1) They cant communicate
2) They cant help
3) They are rude
4) You are cunning that you deducted my account balance without my mistake.


Refund my account Balance!
Its been 2 days now i haven't heard from you!

Give me my money back, Cheaters!
My issue has not been resolved yet and Idea customer called me and stated that i have downloaded some files for which i have been charged.
but i have not downloaded anything and my 3g internet pack is on for free 3GB data.

the screenshot of the message CLEARLY shows that IDEA activated some random pack and charged me for it.

This is absolute cheating and i want resolution on this.

SR No. 1-[protected]


I WANT MY MONEY REFUNDED ASAP!

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