Idea Cellular Complaints & Reviews

Idea Cellular — GPRS charges

HI

I am using prepaid connection of Idea cellular sim card on my nokia mobile. I have configure the mail for exchange feature in my mobile phone. I can't belive if i sent a mail from my mobile device with subjest "Hi Test mail", no mesaage body or attachment then IDEA deducated the 5 Rs from my prepaid account.

It's very frustating to me. What's IDEA ???????

Dear Tanuj,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Thanks & Regards,
Idea Cellular

We have been charged extra 1400 as GPRS volume. We are not aware of what charges are idea people billing us for.
the service and billing is very poor. I shall complain in police for the same.

Please let us know in detail that what exactly is GPRS(Volume) Usage.

The same i have been charged for the February month, so please let us know that what exactly is GPRS(Volume) Usage?

Dear Arun,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

Idea — incorrect charges

I applied to keep my idea number [protected] in safe custody from June 2011 to Nov 2011. Safe custody means only 50 Rs will be charges and no other monthly rental. But the great idea people have charged me Rental along with safe custody charges. thats bonus for them. I am goin to port out from idea to other provider.

Dear Sandeep,

We wish to affirm that your concern has been acknowledged and complaint for VAS dispute has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

I got a sms from IZ-ideaCMS regarding deduction of money for downloading..i haven't downloaded anything.they hav charged Rs 50...i want my money refunded back..dis is one of the msg i got(Dear Customer,
thank you for downloading Entertainment_zone from SYMBIOTIC.
You have been charged Rs. 30
Your balance is Rs. 21.84)and again

I also charged for Rs. 21 by clicking on one link send by title IZ-SDerby by IDEA cellular provider. It does not ask me anything like do you wish to continue or it will charge to anything. It just open one window on browser by clicking on the link given in sms contains http://landing.skillderby.in showing some Zombie game content. I have DND activated then why I am getting this sms each frequent days? IDEA is cheating with their customers.

Dear Sir,

This is Shailendra Attri from Bhopal. I had a Idea Postpaid connection ([protected]) since last 2 years. The connection was a corporate connection from ICICI Prudential and the bills also were paid by the company. I left the company in the month of May’09 and the bill was also paid by the company by cheque no. 586043 amounting Rs. 1136.00 dated 26th May’2009.

I have received a notice form from Idea company advocate stating that the bill amount of Rs. 1136 is due and needs to be paid immediately otherwise there will be strict action. After my intervention there was communicate between ICICI Pru and Idea regarding the payment of bill but nothing has been done till date. The communication made by me is also attached below.

This is a fault from the side of IDEA because they have not updated the amount which was already paid by ICICI Pru. Why they are demanding for the payment which has been already paid by ICICI Pru.

Kindly look into the matter. Find the attached copy of written communication below :

Thanks and Regards,

Shailendra Attri
M : [protected]



From:
shail attri <[protected]@yahoo.com>
View Contact
To: RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com>
Dear Sir,

The bill is not updated in the idea account.
so pls do something asap because i want to paid my balance amount for closing this connection otherwise company add other charges.


Thanks
Shailendra Attri
[protected]

--- On Wed, 17/6/09, RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com> wrote:

> From: RM Helpdesk Mumbai <rm.[protected]@idea.adityabirla.com>
> Subject: RE: Payment not updated of 26 May 09 of Haryana of [protected]
> To: [protected]@iciciprulife.com
> Cc: [protected]@yahoo.com, "Neha Shekhawat" <neha.[protected]@idea.adityabirla.com>, "RINA SHAH /HR/ICICIPRU/KDVL" <rina.[protected]@iciciprulife.com>
> Date: Wednesday, 17 June, 2009, 4:22 AM
>
>
> Dear Shridhar,
>
> The given No belongs to Mp Circle and not Haryana Circle.
> Pls update the
> same in your records
>
> This no was part of the given chq no: 586043 which belong
> to Punjab
> circle. The chq has been dispatched to the respective
> circle and for the
> given no the payments cannot be posted as it belongs to MP.
> We have to
> check internally and will let you know for payment
> posting.
>
>
> This no was also not part of the master list send in the
> month of May
> and June. In case of any new addition pls check with us for
> the state
> and then update in your records which will help in smooth
> functioning
> and will not create any confusion.
>
>
> Regards,
> Maqbool
>
>
> -----Original Message-----
> From: [protected]@iciciprulife.com
> [mailto:[protected]@iciciprulife.com]
> Sent: Wednesday, June 17, 2009 10:58 AM
> To: RM Helpdesk Mumbai
> Cc: [protected]@yahoo.com;
> Neha Shekhawat; RINA SHAH /HR/ICICIPRU/KDVL
> Subject: Payment not updated of 26 May 09 of Haryana of
> [protected]
>
> Dear Maqbool,
>
> *We have paid Rs.1136/- May bill dated charges on 26 May 09
> of
> [protected] vide cheq- 586043.*
>
> But the same customer is getting sms of disconnection.
>
> So please check the same at your end & confirm me
> the same at earliest.
>
> Further please do not deactivate the services of the same
> no.
>
> Regadrs,
> Shridhar
> ---
> "Print this mail only if absolutely
> necessary. Save Paper. Save
> Trees."
>
> "This e-mail message may contain confidential, proprietary
> or legally
> privileged information. It
> should not be used by anyone who is not the original
> intended recipient.
> If you have erroneously
> received this message, please delete it immediately and
> notify the
> sender. The recipient
> acknowledges that ICICI Bank or its subsidiaries and
> associated
> companies, (collectively "ICICI
> Group"), are unable to exercise control or ensure or
> guarantee the
> integrity of/over the contents
> of the information contained in e-mail transmissions and
> further
> acknowledges that any views
> expressed in this message are those of the individual
> sender and no
> binding nature of the message
> shall be implied or assumed unless the sender does so
> expressly with due
> authority of ICICI Group.
> Before opening any attachments please check them for
> viruses and
> defects."
>
> ********************************************************************************...⇄
> Idea has dropped its roaming tariff for you to be in touch
> with your loved ones when away from home.
> Now outgoing and incoming calls at Re. 1/min and STD at Rs.
> 1.5/min while roaming. Happy Roaming!
> ********************************************************************************...⇄
>
> ************************************************************************
> ideacellular.com E-Mail Domain is now idea.adityabirla.com
> E-Mail Domain
> ************************************************************************
>
> ********************************************************************************...⇄
> Visit www.ideacellular.com to know more about latest
> Products, tariffs, online payments and recharges.
> ********************************************************************************...⇄
>
> An idea can change your life.
>
> ************** LEGAL DISCLAIMER ************
> This E-Mail may contain Confidential and/or legally
> privileged Information and is meant for the intended
> recipient(s) only. If you have received this e-mail in error
> and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com
> and then delete this e-mail immediately from your system.
> You are also hereby notified that any use, any form of
> reproduction, dissemination, copying, disclosure,
> modification, distribution and/or publication of this
> e-mail, its contents or its attachment/s other than by its
> intended recipient/s is strictly prohibited and may be
> unlawful.
>
> Internet Communications cannot be guaranteed to be secure
> or error-free as information could be delayed, intercepted,
> corrupted, lost, or contain viruses. IDEA Cellular Limited
> does not accept any liability for any errors, omissions,
> viruses or computer problems experienced by any recipient as
> a result of this e-mail.
>
> ********************************************************************************...⇄
> Idea has dropped its roaming tariff for you to be in touch
> with your loved ones when away from home.
> Now outgoing and incoming calls at Re. 1/min and STD at Rs.
> 1.5/min while roaming. Happy Roaming!
> ********************************************************************************...⇄
>
> ************************************************************************
> ideacellular.com E-Mail Domain is now idea.adityabirla.com
> E-Mail Domain
> ************************************************************************
>
> ********************************************************************************...⇄
> Visit www.ideacellular.com to know more about latest
> Products, tariffs, online payments and recharges.
> ********************************************************************************...⇄
>
> An idea can change your life.
>
> ************** LEGAL DISCLAIMER ************
> This E-Mail may contain Confidential and/or legally
> privileged Information and is meant for the intended
> recipient(s) only. If you have received this e-mail in error
> and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com
> and then delete this e-mail immediately from your system.
> You are also hereby notified that any use, any form of
> reproduction, dissemination, copying, disclosure,
> modification, distribution and/or publication of this
> e-mail, its contents or its attachment/s other than by its
> intended recipient/s is strictly prohibited and may be
> unlawful.
>
> Internet Communications cannot be guaranteed to be secure
> or error-free as information could be delayed, intercepted,
> corrupted, lost, or contain viruses. IDEA Cellular Limited
> does not accept any liability for any errors, omissions,
> viruses or computer problems experienced by any recipient as
> a result of this e-mail.
>
>
>


Looking for local information? Find it on Yahoo! Local http://in.local.yahoo.

Dear sir,

This is v.velmurugan working in Larsen & Toubro Limited at Pune.Due some personal problem i would like to disconnect my post paid connection. The outstanding amount will be settled by the end of month April 2011.I Would like to knoe that wat is the procedure for disconnecting the post paid connection.



Please co-operate and give the proper guideness.

Dear Lalit,

We wish to inform you that your complaint for payment has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

I got my pack activated, thanks for nokia, hell with the idea guys, if any one needs help in activation process of this pack call me on
+91-[protected]...

Voucher — No Customer Care

Still waiting for Birthday Voucher-What a ''Bad Image for Stuttafords''-Most definitely, no care for ''customers that
keep the doors open for Stuttafords"- Also made telephone calls and nothing has happened! The general feeling
is ''hesitant to buy''== this customer treatment will be discussed with public.

Unhappy Customer
Shireen Govender
Acct=00121106=

The Company must be professional to handle complaints and accept critisism boldly.

Dear Bharati,

We would request you to contact your nearest Idea retailer for further assistance.

Thanks & Regards,
Idea Cellular

Hi,

Please get in touch with your service provider.

Thanks,
Nokia India Team.

We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Dear Dharam,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

Dear sir,
still no action taken.

Idea Cellular — Activation of Caller Tunes by mistake

On 22nd march i got an automated call regarding caller tunes on my no. [protected] which falls in a corporate group postpaid account. By mistake in place of hanging the call, a digit from the mobile keypad got pressed. as a result, a holi special dialer tone got activated on my no. and Rs15 (Song Charges)+Rs.30 (Dialer tone rental) have been charged to my account. Company refuses to credit this amount. Moreover they are charging the whole month rental for usage of less than a week.

Aakash Singh

Similar, i asked for particular song sung by Lata Mangeshkar, but it is sent with some local singer,
Inspite of telling to customer care?

Now i want to change?

Idea Cullular — Fraud...

Subject:-Complaint against IDEA Cellular

I am the consumer of IDEA Cellular and using their services since more then a year and today i am here to complaint against them.
On Date 27th Feb, 2009, there was a scheme like,

"If you recharge of 48 INR then you can get IDEA to IDEA unlimited talk between 11:00 PM to 8:00 AM."

I did so and got confirmation text message next day in morning time stating "Your service has been activated successfully"
so from the same night i started using that service by calling IDEA no.s of my friends but next day i came to know that IDEA has deducted 91 INR.so i just called Idea care regarding this but as i didn't got any proper reply so I registered a written complaint in this regarding this to Idea cellular but i had a worst experience ever from IDEA as they rudely answered and insulted me and even dint solved my query where as it was their mistake but they were not ready to accept it and even stop answering my call when ever i called to customer care on 4444.They still haven't solved my query though i contacted them twice and haven't got any sufficient reply from them.

And as on now i got tired complaining of their mistakes as i don't have any hope from IDEA cellular that they are going to look into this matter and solve it.so that this is my last way to get my right by complaining of IDEA to Consumer Department.Hope that i will get sufficient reply from here.

Thanking you sir,
MR Sanket Makwana
+91 [protected]

i want dialler Tone is fim of Delhi 6 Arti (Tumhare bhawan me)

Idea Cellular — Caller tune

Caller tone started without my approval. Request was placed to remove the same. Customer care informed that the same would be done after 48 hours. Got sms after 2 hours stating that the same was done. 60 hours later too caller tone has not yet removed. Why was caller tone started without my approval. To remove the same 48 hrs are needed. 2 days to remove but 2 secs to put. Totally unfair.

i want dialer tune for idea

Idea Cellular — Fraud

Respected Sir,
I have an idea sim Number is [protected] for few months but i have a one year validity and without my notice they have isuued the sim to someone else and my currency (high amount) also has been removed.I request you to take strict action against them and help me get my Sim card and currency again.I hope I get a helpful response.
Thank You.

Idea Cellular — deduction of money.

Deduction of money
As I am having IDEA number, from past years I am getting unnecessary advertisement SMS and Calls from IDEA Service Provider. These services are useless for me. Also they are deducting money from my account(Prepaid) for these services.

As it a robbing to the customer I want to take action against this immediately.

My Name -BHARAT KUMAR AGRAWAL
My Email -vaibhav.[protected]@yahoo.co.in

Idea — Fraudulent Deductions

Dear Sir,
I have been using Idea Cellular services for the past 4 years. The quality of their service is steadily going down and this is perhaps the main cause of their decreasing subscriber base.
In Sept 2010, i realised that Idea has been deducting Rs5/day from my account. On calling their customer service i was told by some Luckan Patel that the deduction is for value added services activated by me. This is nothing other than a lie. I never subscribe to these contests since they are usually fixed and we end up losing money. It is obvious that the customer rep are trained not to admit the company's fault and to blame the customers only.
This Idea service sucks.

Idea — CALLER TUNE

PLEASE STOP MY CALLER TONE
MY MOB NO IS - [protected]

AND SEND CONFERMATION MY A/C

Idea Cellular — deduction of fraud money

I use idea no. [protected] internet pack $ 98 on date 19 march2012 I recrharge my no. With internet pack $98 but idea deduct $188 from my main blance. They could not replay setisfied answer please help me. Ashok kumar [protected]

Idea Cellular — deduction of caller tunes without any information

my name is chetan kuhikar mo no. [protected]

i am idia celuler comstomer to day our mobile deduction rs. 40/- for mobile caller tons without any information
please help for refund my deduction money

deduction date 02.06.12
complent no. 1-[protected]

please help me.

idia company for mobile is very ford and abkwas comapy hai. dont used the idia sim card

Dear Raja,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact.

Thanks & Regards,
Idea Cellular

@ideacellular.cc: I have sent you the required details via your profile page here

Just an update: This issue is still not resolved

welcome to chhabra travels jeevan sahani

Post Paid — Regarding Connectivity

There are frequent cases of signal fading apart from low connectivity which results in delay in calls especially in
smart.
Secoundely from lat 25 th June 08 there is no connectivity in working hour. we want to surander all our rim phone .What is the process

Idea — for connection

dear sir,
i had taken a new conection of idea postpaid three days before but my no. is not started till today so pls give a solution.
I have paid a full fees .
with activation charge 500 Rs .
My present phone no. is [protected]
so pls give a solution

Idea — idea postpaid connectiion not active

i received idea postpaid two connection pune municipal corporation pune (Corporate Plan) .Your agent Kiran Kamble (Mo No.[protected]) received all document and ECS dated on 22nd june 2009 Still Not active connection.Please early as possible active connection.

We have paid bill of [protected]. pls. activate the cell.

paresg

Idea — Not Working

I have purchased an IDEA Netsetter two days agoa but it is not working fine. I was been told that it would give minimum speed 150 kbps but I am getting only 4-5 kbps speed. Also it does not connect most of the time.

Please help me if possible or else i need to throw it.

Is there anyone who can help me regarding this.

Idea — regarding postpaid connection

hi, i m vikas kumar and working with ING Vysya bank. i applied for idea post paid connection on 1 april 2010. i filled the form and i paid Rs. 500. Executive told me that it will take 2 days to activate the connection. and now i m calling them from 3 april 2010 to till date. but they r not activating my connection.

Idea — Idea is not good service provider

THis is not good service provider....
They are stop your mobile card any time without any intimation... and when you ask they also not provide positive response...

Also there customer care service center are not open and close on time.. they are not for customer.....

i suggest to any people, please don't not use idea service. its service is very faltu.

Dear Dharmraj,

Our efforts in contacting you could not be established. Please share your alternate contact number for us to reach you and address your complaint.

Thanks & Regards,
Idea Cellular

My alternate phone no is [protected] and my IDEA connection is [protected].

Dear Dharmraj,

We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us, under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

Hi,

I already visited more then 7 times your idea customer care center, but they fail to resolve my problem. Your customer service and network is very weak. I am very disappointed with the service.

Idea — about starting new connection

Sir,
i purchased a new idea connection from the Harmeet(dealer) having cell.no :-[protected]. on 04/11/2010. but still mine connection outgoing service didn't started.
& company send me Bill of that no. so plz help me sorting out that problem. I am also sending you costumer application form. Mine present Cell. no. is [protected].

Dear Customer,

We would request you to contact to your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Idea Cellular

Idea — activation

i have an idea connection . company activate dialer tone service on my phone and charged me 30 rs without my permission. i dont send any requst for this activation .i called the service care but they donot give any sufficient answer

i have an idea connection . company activate dialer tone service on my phone and charged me7 rs without my permission. i dont send any requst for this activation .i called the service care but they donot give any sufficient answer

i choose the caller tone CS 15211 and i was sent the request all your help line numbers.. plz chk it out, my nos[protected]

Idea — activation detail

Dear sir
my friend gift me a done card of rs 10000, how can we activate this card get start shopping with this card.
Give me address of retailer in kanpur or gonda

sir my sim not activated for 3 days

Dear Mageshwaran,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of inconvenience you are facing.


Thanks & Regards,
Idea Cellular

mageshwaran.g

no: [protected] (pune)

alt no: [protected]

My nokia lumia 720 comes along with a promo the describtion in the coupon is as follows, "3G data free for next 2 months each 2gb, made your 1st call before 31aug2013, call 12345 for details".I call customer care but no response from them.I booked a complaint in idea website also.But still the issue remain unsolved.
Kindly help me regard this.

sincerely,
Mageshwaran.G

Thanks a lot for solving the issue.

Mobile Service Providers — non availablity of sim cards

I ve recently started a mobile shop in Maval area. the problem over here is we don't get sim cards for all the service providers like to idea, airtel, vodafone. The executives who come to visit are not having regular timings. And if we go the nearby area ( pcmc or pmc ) the dealers over there say we don't give sim cards for maval area. And in maval area it's very difficult to find dealers and even if get one the guys working over there say we are also retailer i'll have to ask to our sir / boss. Same is the situation for lapu cards and recharge vouchers.

Idea — regarding the sim

sir i am prakash kumar tiwari from bokaro steel city jharkhand
sir i had taken the sim idea before 1 months on my name its no is [protected] but i am facing one problem .someone call me and tell this is my no which is lost before 3 months.how it can possible i have allready submit the voter id card for this sim.

sir its my humble request please check the status of my sim...

Dear Ankit,

We would request you to contact your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Idea Cellular

I have already visited 2 My Idea centers and they are offering postpaid micro-sim (to push the sales of postpaid service) and saying company is not sending them the prepaid micro-sim, so what to do? Is not the duty of Idea to provide or exchange the standard sim with the micro-sim for free flow of their services.

I am the customer of Idea, I recently purchased asus zenfone 6, which requires h5 micro-sim . I went to 3, 4 idea centers but they said they are not having h5 micro-sim . Kindly look into the matter so that I may get h5 micro-sim as soon as possible.

My number is :[protected]

I am customer of Idea from last 4 years. i recently purchased MOTO G . it requires Micro sim. I enquired nearest 3 idea centres.But they are said they are not having micro sim.. Kindly look into the matter .
my no. is [protected]. Amol Patil.

Hi
I need to buy idea micro sim, need to know the details like cost and process to buy the same.
Thanks in advance.

Santosh
[protected]

Dear Ram,

Call details requests entails validation of your details. We request you to contact our Idea customer care helpline for the same.

Thanks & Regards,
Idea Cellular

Idea Cellular — Incorrect call charges, very bad customer service

I am an Idea Celluler pre-paid customer. I had taken a service where Idea will charge me 1paise for 1second outgoing call. This is valid if the call is from Idea to Idea. Today (24/08/2010), all charges that I have made to Idea numbers have been charged at 1rupee per minute. I called up [protected] ans 198, their customer services number and spoke to different people. If i called the 12345 number, they told me to call 198 and vice-versa. Nobody helped me give the information as to why I was charged extra and nobody logged a complaint. When I requested to speak to a manager, i was not put through.
Moreover, the customer care executives sounded so rude.
This is not what is expected when you have a customer on call.
I want my money back also the continuation of the service of 1paise/second to be continued.

Thanks and regards - Manisha

Idea — rong charge

few days before i got the call from idea.they giving me one plane .I said , i did not need this plane.Bcz this is not in my beget.thane after 4 days the plane activated & they charging me .they are saying u have to bear.

this is very bad that Idea company is looting the customers and harassment to the customers through collection agency.

Dear Nishant,

We wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.

Thanks & Regards,
Idea Cellular

Thank you so much for the update. However, just to inform you that I am continue receiving calls from that lady with different numbers.
Can you stop this, plzzz?

Nishant do report on your local police station regarding Services, collection agency both Candidate & mental torcher.

Idea Cellular Limited — Number Not Activated

Hi,

I complain about activation of my Idea No [protected] a lot of time to Appllate Authority, Grivance as well as customer care but till now my No is not activated and they called me again and again but My No is not activated what can i do?





Customer Mobile No :[protected]
As per our telephonic discussion i told you that i submitted my documents to your idea show room address is D.B.Communication WZ 16, Vashist Park, Strt No 5, Near Aggarwal Sweet Ph No 28520090 and customer care executive mobile no of that office is [protected]. Today i visited to that office he told me that i send your documents on dated 30/11/2009, where is fault, how can my no will be activated, How much time you take for activation of my number. Thanks & Regards Amit kumar Sah +91-[protected] amit.[protected]@voyager.co.in- Email: amit.[protected]@india.com

hi,

I am rashid son of mr. pyare miyan from New Delhi, I had lost my prepaid no.[protected] after that got a FIR copy and my voter Id submitted your authrised centre" Eastern Enterprises", 140 A Rajpoot mohalla gondha Delhi, But your authrised centre given me wrong No.[protected] from the other name ID, while I lost my more mony and requeted more time to give me my own number.Then the owner of the Out let said get out and Whatever you can do you can, I dont care and I'll never help you.Its all happen 13/09/2009 after that I had try to get my No.& ID they refused to provide us.Still I am waiting to get bact my ID & Number.Still I having wrong NO.on the behalf of other person ID.Now I am consulting with my Legal Advisor to file case against your Idea cellular Service.

idea cell — pack

mere phone main mere kise dost ne koi pack lagva diya or main kam lekha pada hu mere se ye pack deactive nahi hua main chahta hu ke ye pack hatjaye mere no [protected]

Dear Rahul,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no and alternate contact number.

Thanks & Regards,
Idea Cellular

Rahul Narang
Idea Delhi number= [protected] (registered in the name of Charan Jeet Narang)
Alternate Contact Number= [protected]

Postpaid Connection — New Postpaid Connection

D/Sir,

I have applied for new postpaid connection on 19-11-09 at Kathua in Jammu & Kashmir vide sim no.[protected] and mobile no. [protected], but i have neither received sim and nor any information regarding activation. So, plz. do the needful at the earliest to solve my problem.

Thanks,

Mukesh Saraf

IDEA Postpaid — regarding the SMS and call waiting facility

please provide the facility of call waiting and SMS sending/ receiving on my idea postpaid No. [protected] as soon as possible, which is provided by MS, CNBC, Govt. of NCT of Delhi, Geeta Colony, Delhi-110031.
An early action will be appreciated.
thanking you.

Dear Monika,

We would request you to contact to your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Idea Cellular

Idea — harrasment in mobile connection

my idea no.[protected] has been out of service for past 8 days.even though i have submitted all my address proofs and photos(thrice) they have barred any calls and sms es from my no.even customer care executives are not cooperative.they say its the fault of dealer who hasnt submitted the documents to them but dealer says he has done so and dealer blames company for all this.i have spent soo much of my petrol going to dealer everyday and have made around 30 calls to him.everytime i get assurance from dealer as well as company people that my service will be resumed but these are just false promises.
i have nt ever experienced such an irresponsible behaviour from a reputed company.it s causing me a lot of mental harrasment..kindly look into the matter.i ll be highly grateful.

thiz number is someone is continuosly abusing me, he iz using my name and calling to my friendzz cell phoness nn abusing them too////// he is a fraudd n i thinkk he iss a gunda typess so better trace this guy i think thiss is ides number...so btr trace thiss person out ...numbers are...[protected]/69

IDEA Cellular Services — Harrasment by Idea Cellular Services

Hi!
This is Neeraj Mittal, a privileged postpaid customer of Idea Cellular Services having Mobile# +91-[protected].
I am really sorry to say this; I am not at all satisfied with the services Idea cellular services are providing to the privileged customers like me. The only thing they provides to your customer are the false commitments, and TAT (Turn around times).
Problem:
On 23-Oct-2010, at around 6:50pm, my Sim card was blocked and I am getting the message as SIM CARD REGISTRATION failed. At that time, I was in my hometown, just planning for my fiancée’s birthday party.
I was stuck in between, without any contact. The embarrassment I face cannot be described in words.
On my arrival back, to NCR, on 25th October, 2010, I contacted Idea customer care, at around 8:00 am in the morning. I get a false commitment of a call back on my PP number, in the evening, which I didn’t receive. In the evening when I called again, I again get a false commitment of a callback, in the next day morning at 10:00am, which also I didn’t receive. At noon, after much discussion, with your Customer care executive PARUL, I received a Complaint# 99924719, again with an assurance, that my number will be activated, till 7:56pm. But the number didn’t activated, when I called up again, in idea customer care, the so called Floor manager of the call centre, Mr. MANOJ, committed that my number will be activated at 12:00pm midnight. And again it was a false commitment. I also, ask my friend to help them technically, as he is having more than 5 years of core technical, telephone experience, and is the responsible person of handling IN (Intelligent Network), of AIRTEL, and VODAFONE servers.
Questions:
My questions to you and to the Idea customer care representatives were:
1. Why my number is being deactivated, and why I am getting this above mentioned message.
2. What steps have been adopted, in order to resolve, my query.
3. What extra benefits, I am having as a privileged customer, which other customers are not having.

Losses:
Till date, I have suffered a huge amount of losses. I am very close in losing my fiancée and my job, and am mentally disturb, due to harassment of Idea services. My job is also at stake.
My marriage is due on 23-Nov-2010, and I have my number on each and every card printed for marriage, which is not working. On the auspicious occasion of KARWA CHAUTH, and being the first for my Fiancée, I was not able to communicate to her, and was busy in having a discussion with the idea care executives, in order to get my sim card activated.
My manger has given me the final notice, as my job is also suffered due to it. Being the month end and year end closing activity in my company, I am not able to deliver the work assigned to me as I have no contact number with me. I can’t even think of my promotion, just because of Idea services.

I am really frustrated, mentally disturb, and my complete life is ruined, just because my number is not activated, and the best part is that I am no where guilty, in the complete act. Nobody is ready to tell me where I am wrong. Am I wrong in adopting the idea services???



Thanks & Regards
Neeraj Mittal
Privilege Customer
SIM#[protected]
Mobile# [protected]

Hi,
I have an Idea Cellular mobile prepaid connection.
I am using it since 5 August 2007.
1. In January 2010 Idea has stopped my service because they were not able to see the documents that were provided at the time of connection.
I submitted them to one of agent sent by Ides.
2. After 2months they again stopped my service. This time they said that agent didn't submit the documents. I went to Idea head office and submitted the document to the Idea head office.
3. After 2 months they stopped my services saying that I am not contactable and asking for documents again.
Each time when I call customer care they blame that government changes the policy. I am not getting that what policy the government changes in every two months.
I am pissed off with this service. I demand a serious action against such type of cellular services who doesn't take customer seriously.
They just want to earn money.

Respected sir,
My sister is recieving a prank call from the no [protected]. So we kindly request to provide information about identity of the caller. please provide. Hoping for positive reply

Idea — Mobile call harrashment

sir,
this is requested to you please trace this idea number [protected]. i want his name, address
it is really required he is very harrashment me & 2 nd


Airtel [protected] he is harrashment

i want above two number detail information i.e. name, address, & other contant no. information

so Plz plz help me sir

my email is [protected]@gmail.com

Idea Cellular — Harrasment

Recently I started getting idea offers in the form o[censored]nique texts. There were two clicks on the message 'ok' and 'exit'. Clicking ok automatically charges you for that service. This is so cheap and ridiculous. Is the company so desperate for money?
While engaged in other work on mobile I got that text and accidentally clicked ok. So I was subscribed for some dialer tone and 27 Rs gone from my balance straight away.
How can they charge anyone without taking further confirmation.
So bad experience!

Mobile service provider — Harrasment

sir i wan the detail of this number as they irritating me & their is some thing common between them..

number are
[protected]
[protected]
[protected]

Dear Ankit,

We wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.

Thanks & Regards,
Idea Cellular

Idea Cellular — Worst type of Service

Sir,
EVERY TIME I RECHARGE MY NUMBER, THE AMOUNT IS DEDUCED WITH OUT ANY INFORMATION. WHENEVER I ASK ABOUT IT THEY TELL ME THAT YOUR HELLO TUNE IS ACTIVATED BECAUSE OF IT WE HAVE DEDUCTED YOUR AMOUNT .BUT I HAVE NEVER REQUESTED FOR IT.
I HAVE ACTIVATED DON'T DISTURB ME FOR MY NUMBER, EVEN AFTER ACTIVATION THEY ARE STILL CALLING .

I HAVE BEEN FACING THE SAME PROBLEM EVERY MONTH FROM LAST THREE MONTHS.

WHEN EVER I CALL THE CUSTOMER CARE EXECUTIVE THEY DO NOT RESPOND PROPERLY FOR THE PROBLEM AND TELL ME THAT IT WILL SOLVE IN NEXT 3 DAYS TIME AND DISCONNECT THE CALL OR JUST HANG ME UP JUST ANY INFORMATION FOR LONG HOURS...

IS THIS THE WAY THEY ARE PROVIDING CUSTOMER SERVICE?????????

AND THERE MOTTO IS CUSTOMER SATISFACTION...

HOW CAN A CUSTOMER BE SATISFIED WITH THIS TYPE OF SERVICE ?????????????

Idea Cellular — WORST SERVICE

I have logged for 'Do Not Disturb Servie'. They has given code for register the same but more than TWO days passes but it has been not stop distrubing callls

chage dilar tone i want to start in film of song namste londun !this song main jaho rahoo!

sir i activated your gprs 20 plan but that time plan was not activated within 24 hours and the activation took place after 48 hours and my amount of 20 rs was deducted from account and after 5 hrs the plan got deactivated without using 24 hours of internet and from that time i am very dissatisfied with idea services and i didnt get amount of rs 20. its very shameles for idea

Sir, I have not activated your GPRS20 plan. But everyday 20Rs. Deducted my account... Pls unsubcribe this plan.. My Mobile No. was[protected]

Dear Sir,

I am using idea coorporate connection ([protected]) with 699(annual plan) since more than 2 years, i was using 99 GPRS plan but in Feb 2010 Idea has changed my GPRS plan in Rs.150 without any further intimation and permission, when i asked Customer Care they are saying this is company policy, when i say, i will escalte this to your senior manger than customer care executive (Level-2 guy) start laughing on my words in phone itself,
So i want some solution for this, this type of behavior and service is not good for any idea customer.

Regards
Prashant Raushan

Idea — worst service

Sir,
i am a customer on idea since it was spice before may be 4 years, running a small freelancing company from past 4 to 5 months i do not get maximum no. of call from my clients the reason was i am not reachable by when i call customer care they send a text saying over person will call you back with in 2 or 3 days, but never turned up

and the latest thing was i lost my cell 6 months ago after which i changed my prepaid to postpaid after which i have not paid my bill in time because i dint receive my bill but when i as the idea store person they say every person can there ask the out standing amount and pay the bill is it the way to pay the bill

last thing is i told the idea store person regarding the network issue at my place in the morning time, i was surprised because he told only for 2 streets in may locality there is no proper network at peak hours he cant help with it

Idea — Customer service

Hello,

Its really very sad to know that the telecommunication giant Idea gives a fake timelines for Sims to get activate after providing complete required documents to their outlet.
I have been using it just as a device for incoming & outgoing calls and am unable to avail any other service
from their Customer service centres like dialing numbers '4444' or '12345' with a autoreply as
"You have not submitted your documents hence you can not avail this services"

Idea — worst customer service

I have been frustrated by idea mobile services i have requested many times at customer care to stop 5/- per day rental gprs plan . but plan is still not deactivated after 3 days of reviving confirmation of deactivation.

my mobile no. -- [protected]

Gurudhyan Singh
Agra

Idea Cellular — Worst Service ever

Hi

I am currently in Singapore and have a Idea no. Due to extended usage of some money it got disconnected 3 days back. 2 days back I paid the money and they said it will get connected in 1 hour. It has not happened. I send my wife to the idea customer office in Delhi and they are asking for passport copy etc. I have been travelling with this same no from last 1 year across different countries. They are not willing to listen or help at all. I am in a different country and my phone is not working though I have paid all dues. They do not reply to any mails send to there service centre email. If you call from singapore to there customer care they keep you on hold. I have spend more money trying to call there customer care than the actual bill value

This is the worst service ever.

Idea — Worst Services

Worst Mobile Service by IDEA.. Beliving Tv Ads, I took Idea Network but the services is worst, Even though IThere is full signal in my mobile People who calling me from other sides telling me that they hearing my mobile is switched off...Regarding GPRS services,,,Idea need to that stop services,,,I lost lot of money on that... No use of it,,,, BAD,,WORST...Service Ever seen...Even Customer Care is not GOOD,,,,,

The executives in the customer care department...are worst...donot know how to behave with the customers and the provider is activating chargeable service without prior permission of myself...Please take care of my problem...

sir
plz give me the full details of mobile no. of [protected]
they are disturbing me
my mail id :- [protected]@gmail.com
thanking you sir

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Thanks & Regards,
Idea Cellular!

Idea Cellular — didn't get credit talktime after recharging at idea cellular website

I have made a online recharge from idea cellular website.And during this there was a transfer of cash from my account to idea cellular account no. [protected].
mine transition id no. is IG01934701
but there is no talktime credited to my account.

Idea Cellular — Mobile not recharge

Sir i am recharge my mobile from idea cellular website for Rs. 222.00/-. then i have receive message the message is your transaction has complete but due to technical problem the mobile are not recharge and your money will be refund under 8 working days. but after 10 days i have not receive my money.afterthan i go to the idea office and he was ask pls wait some days but 1 month has gone but i have not recevied my money. so i am request you pls take some action for this complain.and also give some action for this company.

Idea — recharge

when ever i recharge for my idea cell number. idea take that amount for full talk time without any information about full talk time offer

Sir,
I have recharge to activate sms pack worth Rs.84 (500 daily, 30 days) on date 15/07/2010 at 10pm on my cell xxxxx 44421. I got responce sms immedietly. But today on 17/07/2010 free sms pack not started yet. Im always happy with idea all services. Last 2 month, i got this service immedietly, but this time "IM TOTALY FRUSTRATE". Na decide to change my serice provider. JAGO IDEA WALO JAGO. MARKET MAI BAHOT COMPANY AA CHUKI HAI.

my idea connection is life time validity.last seven months i have not used my idea connection.now i want to use my number.{[protected]}.so pls connect my number.

Idea Cellular — not recharge

Customer service
Hello,

Its really very sad to know that the telecommunication Idea do not gives my 3 recharge of 333/- each company pepole told after 48 hour but know pass 96 hour
in adverties camite give good service

1 26/03/2011 ICONN/25888614/260311/IDEA CELLULAR LIMI

333.00
2 26/03/2011 ICONN/25888422/260311/AXIS MOBILE RECHAR

333.00
3 26/03/2011 ICONN/25888386/260311/AXIS MOBILE RECHAR

333.00

take action ealry

didn't get credit talktime after recharging at idea cellular website
I have made a online recharge from idea cellular website.And during this there was a transfer of cash from my account to idea cellular but there is no talktime credited to my account

I AGREE HOPLESS SERVICE... BETTER TO CHANGE SERVICE PROVIDER

Idea Cellular — on line recharge mis guidance

Dear Sir,

I have online rechage for my cell no. [protected] of Rs. 11/- and that balance I didnt get in my main balance account. it was transfer to scheme account of idea that can be used by me if have balance in my main balance account.
so i rechage another time of Rs. 10 after consultaing their customer care executive named Mr. Nilesh.
then after the other balance also transfer to not the main accont and they said me i have to now other recharge for that talk time.

Kindly look into this matter and take necessary action that mis guide the customer


Pinal Rabari
E- mail ID : [protected]@hotmail.com
M: [protected]

Idea Cellular — Not recharges

As per the advertisement in Tmes of India , Timesdeal,on 01.12.2011, I purchased an offer recharging mobile at 50% discount and paid Rs. 100/- for the mobile no.[protected],the payment has been deducted from my SBI account but the Avenue India Pvt. Ltd. has not recharged my mobile ,hence requested to refund my amount of Rs. 100/-in to my account immediately.The details of reciept of payment is
05-Dec[protected]Dec-2011) TO TRANSFER
INB Avenues India Pvt. Ltd CCA11LEAX521IG79859456 TRANSFER TO [protected] AVENUES INDIA PRIVATE 100.00
Thanks,
Wavhal.([protected]).

Idea — recharge not received

my brother has donee recharge of rs 300 from citi bank a/c the a/c is debited according to bank the funds have been cr to idea team but the recharge is still pending its not matter of 300 its matter of inconvinience

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated with us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

Dear Customer,

Your complaint for recharge has been resolved and we regret to inform you that the recharge offer is not eligible for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

got a miss call from [protected]. after calin back someone told ki won 25 thousand. i know it was fake so hanged the phone . please try to stop such fake calls..
thanksss

Idea — Miss Call

sir,
this is requested to you please trace this idea number [protected]. i want his name, address
it is really required.

thanking you

Dear thommy,

We wish to inform you that on investigating the matter we found that the person who called you from number does not belong to any of our Business Partner and the tariff information communicated to you is not available with us, as on date. Also, we would like to confirm you that the detail of one subscriber can not be shared with the other. Hence, we would request you to kindly contact the local police for the same.

Thanks & Regards,
Idea Cellular