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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 662

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M
Maheshkumar Shetty
from Mumbai, Maharashtra
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network

Address:Thane, Maharashtra

from 2007 I have been registered complaints for netwowk and this year 3 time in feb july October 2013 coverage issue I worse n my handset shows no network. I have a postpaid card . tiil date it stands unresolved / MY MOBILE NUMBER IS [protected]. hope so this might work...
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S
Sunil Pritam
from New Delhi, Delhi
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Mobile Balance deduction

Address:New Delhi, Delhi

I had recently charged my mobile with INR 1000 on 18th Oct and on 20th Oct my balance is showing Zero. I had not activated any other service and have not made any calls that would consume INR 1000 in two days. Can I please get a statement for all outgoing and incoming calls in order to see where my money has gone....
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R
rani vinod
from Delhi, Delhi
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Advertisement

Address:Thrissur, Kerala

my no[protected] each time i make an isd call there advertisement for lower call rate come and its so disturbing for me as i make more than 20 isd calls a day. i called there toll free no 198 and registered the complaint to remove this add more than 6 times. each time they say that we will resolve within 24 hours. nothing happened yet. please resolve this....
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J
Jayesh_nahar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of SIM card

Address:Pune, Maharashtra

My Cell No is [protected]

SIM Card No is[protected]

I have submitted ID proofs my Addhar Card No[protected] as a residence proof.

Kindly activate my SIM. I have inserted SIM and there is range and only activation is need to do.

We called from this no since last 2 days to your customer care but unable to contact since phone lines are always busy.

Thanks...
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Address:Pune, Maharashtra

i have been using Idea 3 G fo last 6 + months.. recently since 2-3 weeks.. every day after 10 AM idea 3G internet connectivity is completely lost till about 8-9 PM in the evenings. this is happening evrey day. i checked with few other friends who have idea 3g and they also experince the same some of them have not convered to vodafone who has amazing connectivity is there any issue with 3G idea these days?...
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R
Rahul Kumar Yadav
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Migration of sim card from postpaid to prepaid

Address:Faridabad, Haryana

i have given a request for change my sim card [protected] from idea postpaid to idea prepaid through Communication Id C1-[protected], but my sime not migrated in prepaied and i have received the below mail from customer care



[protected] Forwarded message[protected]
From: <[protected]@idea.adityabirla.com>
Date: Thu, Oct 17, 2013 at 5:27 PM
Subject: SR# C1-[protected] Closedbr...
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H
hem2402
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges applied

Address:Pune, Maharashtra

Hi, I am using Amdocs CUG plan however I am getting charges for number which comes under same plan. I have three corporate number with same plan however if I called from my number to these two number I am getting charged. I had words with your customer care executive she said in need to visit idea gallery, what a pathetic service. I received sms from Sachin: [protected] saying he is help desk person for Amdocs. I called him on Wednesday...
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P
prtmprtm
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Information in website

Hello, I Pritam . I recharged my Idea west bengal number [protected] with Rs.125 from www.ideacellular.com. In their website show Rs.125 offer 1GB data for 30 days still payment successful. But when recharged complete I check my balance and I saw idea gave only 624.24 MB for 25 days. For this reason I contact customer care and they told me that they dont know about the website offers. I took some screen shot during the payment. So I request...
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G
Gajendra93
from Bhilwara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted continuously for unwanted and subscribe services

Address:Jodhpur, Rajasthan

My mobile number is - [protected] (Rajasthan) My balance got deducted by Rs.30 as soon as I recharged my mobile yesterday evening, i.e., 15th of October, 2013. I called customer care, firstly they didn't respond well and their executive said that he could not understand my issue. Then, I called again and after waiting in the queue, the executive registered my complaint. Today, I got a call from some customer care executive who said that...
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S
sahilnarang143
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

barring service again and again

Address:Karnal, Haryana

sir i am using my no [protected](haryana) for the past 9 month. every month i am charged of wrong service. and this month idea barred my services. i have opted for 98 rs internet plan in which i get 2gb data inspite of which i am charged for using the internet my unbilled rose upto 1300. and idea has barred my services. this is the 3 time i am facing harassment. this is the poor part of idea.please unbarred my services.....
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Y
Yashfeen Khan
from Noida, Uttar Pradesh
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extra charges

Address:New Delhi, Delhi

my mobile no. is [protected], its a corporate postpaid connection, in this i can make free calls to other corporate nos., but in bill of September 2013 they charge on these calls also.., when i tell that to customer care then they said that you activated divert calls, but i didn't pick calls from other no.([protected]) at which i divert my no. and i am 200% sure that i didn't pick calls because this is also my other no., but still...
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B
bhaskarguha
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Activation of Idea Prepaid Sim

Address:Bilaspur, Chhattisgarh

Dear Sir, i have purchased new sim and also sumitted all my documents but i m sorry to inform you that still my new number has not been activated .Pls do the needful. My SIM No is[protected] & Mobile No is [protected]. Thanking You Sir, Regards...
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X
xalzister11
from Bhubaneshwar, Odisha
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unwanted downloading

my IDEA PREPAID number is[protected] I can find that this is second time that my idea sim is getting downloaded by some items(vaanganna from techno zone Rs 30, casual special from jumpgames Rs 25, sensational models from jumpgames Rs1 bold beauties from shemarous Rs2) which I have not downloaded.so please try to rectify this downloading details and return my money back to my account, as because it was already informed to grahak seva consumer...
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S
sanishkangazha
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Disconnecting without any information

Address:Kottayam, Kerala

Dear Sir, I have been using Idea mobile connections since 2011, from Idea was Escotel Idea. Now I am using the No [protected] for 2 years. And now I am working in changanassery and the number was disconnected temporarily without any information and notification.The number (prepaid) has now more than Rs 160 balance. I recharge within every sixty days on the number, who will disconnecting my number recharging after forty five...
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A
Aamir Farooq
from Gurgaon, Haryana
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SLOW SPEED

Address:Srinagar, Jammu and Kashmir

Sir, i had contacted you before about my 3g speed issue that i am having a capped speed of 2-10 kbps .I have only used 40 mb data till now .I am again asking you to set me for my given 3g speed for which i was promised, after which i may disconnect from your services!

my netsetter no is [protected]
my plan is unlimited 3g 5gb...
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P
prashant.mishra89
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Discrepancy for 2 months - Service Suspension

Address:Haridwar, Uttarakhand

I have been a customer of IDEA postpaid service for last two years. Recently IDEA has launched "UPW Save More Combo " Plan for post paid mobile consumers. I opted for this plan on 6th September 2013on my postpaid number ([protected]). This plan icludes 1GB 3G data free every month. However for the month of September 2013, 3G charges were added in my bill as per normal rates and a huge extra bill of 1154 was delivered to me. I...
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J
jehal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea - ISF Recharge of 3g Data 127/- Rs plan

Address:Valsad, Gujarat

Dear Sir, My Mobile no is [protected] As per attached screenshot from ideacellular site I have done 3G Data recharge of 127 Rs (1GB) on 11th Oct 2013 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 127 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking my...
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D
devashish churendra
from Ambajogai, Maharashtra
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complaint for main balance reduction

my name is devashish. on 11th october 2013 friday, i had 2G data pack of 500mb when i was using internet, my main balance is reduced. i have discussed with customer care officer two times. but they aren't giving me the reason why my main balanced is reduced. even they are lying about may balance detail. i have proof in my inbox that i had recharged 52 rs. 2Gdata pack. mo. [protected]...
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M
malleswar.pitchuka
from Kakinada, Andhra Pradesh
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i lost 25 rupees due to wrong information

Address:Krishna, Andhra Pradesh

i entered to data plans acording to ivr sirvice number 121 there is an offer of rs25 trail pack to get 250mb 3g or 500mb 2g. there mentioned to subscribe the pack deduct rs25 from main balence. i have no sufficient balence in my account so i did e-recharg of rs25. but i cant get 500mb data plan insteat i get some local & std minuts. so i lost 25 rupees because of there is no sufficient information....
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B
bungo
from Mumbai, Maharashtra
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Request to block my idea sim

Address:New Delhi, Delhi

my mobile was stolen in road as on 11th march, please block the mobile number i.e. [protected] immediate which was in the name of Shagolshem Nandakishwor Singh my email id.. [protected]@yahoo.com Please block the mobile number at the earliest. Thanks & Regards Shagolshem nandakishwor singh...
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