Idea Cellular Complaints & Reviews

Dear Team, I am using Idea Zero Rental Corporate Plan on my Mobile [protected]. Last month (7-Jul-7-Aug)Idea barded my outgoing services to show unbilled amount of Rs. 2800 for 10 Days. But Bill Generated Rs 162 which was paid by me. Now again my services barred on 16th Sep and showing unbilled amount of 3728 Rs. Kindly Check thoroughly how can this possible to cross my monthly limit of 1100. Ensure that I am sick of this type problem I will port my No. into other operator If I face same problem in future Name: Vikas Sharma Mobile No.: [protected] Alt No. [protected]

Dear sir, my cell no: [protected]. some MMS messages were been sent with my mobile number through ID 53012. The contents of the message is " MMS from [protected] wait for you at http// www.ideacellular.com/web mms user name is your mobile no. and password is 1q5x2. msg expiry is 5 days." these messages were sent without my notice. please arrest or stop such messages from receiving and sending from my mobile. please see that my mobile number is removed and should not be sent such messages through my mobile number which is causing lot of nuisence. an ugent action is required in this regard.

Dear Sir/Madam I am using IDEA sim, mobile no-[protected]., Sir, I am not very happy to convey that I am getting Unwanted subscription of VAS which i never opt.also related amount has been deducted from my pre paid balance. kindely do the needful to refund my deducted amount.If you are not able to rectify the problem then kindly tell me what should I do. thanking you ! with regard vijay kalakar mob.no. [protected]

Dear Sir, My Mobile no is [protected] As per attached screenshot from ideacellular site I have done 3G Data recharge of 127 Rs (1GB) on 27th Sep 2013 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 127 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using internet data charges are deducted from my talk time balance and 3G data balance remain same. When I am checking my data balance using *125# number it shows “Data Bal in ur accoung 1024.00 MB valid till Oct 26 2013”. When i have called Customer Care and they told ISF means Idea Smart Phone and u will use this, I don't have a Idea Smart Phone. They are not written ISF meaning on their web site. I have requested to revert my balance but they denied my request told me it is not possible. Please help me

hi, i was getting threat calls from number [protected]. Person knows us very well as all my family member were getting missed call from number. i have already made 2-3 police complaint against same number. Could you please tell me who is owner of this number. finding the person will really really help me. me and my family all are suffering from problem related to case knowing owner of this number will really help me.. thanks -Vikas

It needs to be informed in media that will gain some attention from idea then. I was charged rs 15 for some bull and as I read more about it it looks like idea has a created a illigal income source for them. I am going to call a news channel to inform them and so shall all of you...pick a news network and keep calling them till we get some attention and put this fraud out in public so that others will think twice before getting idea as their carrier...

Hi, I took the SIM(2G internet ) on 30/09/2013 and it is not activated till now. I applied for this connection from Jeevan bima nagar(Indiranagar) idea showroom. I want to know why it is not activated till now. first they told within 2 days it will be activated but till now it is not activated.Each time I called them and they will say 'by today evening it will be activated'. I fed up with there response. There office number is [protected].

Hi, I am the Idea Post Paid customer . I was happy about this service. But now i am really very disappointed. because of the discrepancies in the postpaid bill for the period[protected] to[protected]. I am charged unnecessary for the SMS- MT charges. This month i got charge of Rs.25. I have no intension to send such messages which would costing me Rs.25 I called the customer care regarding the same. Even your executives dont have any idea regarding those charges one informed me that it is for internet facility used and other says for some activation(you may kindly cross check with the voice calls recorded). I havent sent any sms from my side and I Havent done any activations from my side. Hence i am expecting the necessary amount or waver has to be given or adjusted in my next bill as this bill is already paid by me. My mobile number is [protected] I called up customer care so many times with no joy. Customer service was not at all co-operative. Hence as i have never sent such messages for which i am getting charged. Please look after this issue. Quick reply or action is expected. Hoping for your best support. Thanks and regards Pawan Chaitanya V

I am idea post paid user from 3-4 years but from last two years I am not receiving bills at my address not even on mobile my number has been barred again two days back without any prior intimation I am surprised to see idea services like this ... idea authorized dealers are not giving local services and always asking for new connection I need immediate sollution or I surrender this number not only this iam using 4 idea connection and I will close all in next one week

as I am postpaid mobile consumer of the above mentioned company since 16 august. This company is doing so much fraud in my bill, previous month bill is 615. as I am using monthly rental 249(excluding tax).they has provided me 400 hundred minutes and 1 GB net plan, and my usage is 342 min as it is correct but they have done fraud in net pack they had added 295 rupees for about extra120 Mb. but main problem is that my net pack was exhausted at 1 October according to the company message that I have received. According to itemized bill my net pack was exhausted at 20th September but, on 23 rd September they have send msg about the usage of 93 percent only and further more message was sent by them as I am uploading the screenshots of the messages and Bill. and also the month before previous they billed me 345 rupees on applying 148 rupees extra for usage of net pack in 15 days. as they are telling that they gave 400 Mb but they have not sent any message about this as i have thought that I have 1 GB. and haven't sent me any message about the exhaustive of my 400 Mb. on an average every month they makes 300- 400 rupees extra to me and they have lakhs of customers you can imagine how much rupees they are doing fraud with us.

Dear sir, after calling and sending lot of mails to customer care am tired now and before moving to consumer court am sending this mail to you, I had purchased nokia lumia 720 handset on 30th august 2013, i got the offer from the nokia on website and its box itself saying after inserting respective sim card you will get 2GB 3g/2G data usage wherever applicable for 2 months.it is clearly said that offer will be activated within 48 to 72 hours after inserting respective sim card, and it was said that where 3G is not available 2G will be offered and its auto-activation.so to confirm I called up 198 (bad luck I do not remember the name) on 3/4th sept, so concerned person said yes offer is activated from 1st of September for 2 months, so I was happy and started using the data plan as a part of offer.but when when bill was generated on 21st September 2013, i was shocked with the bill amount Rs.6450/-with data usage around 300MB, so I called up and mailed many times customer care following are the funny replies from them. 1)THERE IS NO SUCH OFFER AVAILABLE, ZERO RENTAL PLAN IS AVAILABLE ON YOUR CARD, SO U HAVE TO PAY ACCORDING TO THAT 2)YOU HAVE COMPANY ACCOUNT WE CAN NOT PROVIDE INFORMATION ON THAT. 3) OFFER PLAN WAS THERE BUT BAD LUCK IT WAS EXPIRED ON 31ST JULY, 2013(I HAVE PROOF FOR THE SAME IN EMAIL) 4)YES, PLAN WAS ACTIVATED ON 1ST SEPTEMBER 2013, I WILL WRITE DOWN YOUR COMPLAINT. 5)YES PLAN WAS ACTIVATED ON 1ST SEPTEMBER, 2013 BUT ONLY 3G IS AVAILABLE 6)GO TO MY IDEA IN YOUR CITY THEY WILL ASSIST YOU(MOST INEFFICIENT PERSONS IN MY CITY) 7)GO TO DEALER HE WILL ASSIST YOU, AND LIST... SO FINALLY I CALLED UP NOKIA CARE FOR THE SAME, AND WITH THE HELP OF THEM OFFER PLAN WAS ACTIVATED ON 27TH SEPTEMBER 2013, So I called up idea customer care to reverse my charges from 1st sept, 2013 to 26th sept 2013, and should be treated as data offer and not zero rental plan, but after many efforts I got the same answer you have used it you have to pay it, and offer data is applicable from 27th September 2013 only, one thing I want to tell you am not that much of sense less to use such huge data knowing there is no offer, so I requested you to check my last five year monthly bill, there will not be such a huge amount. So I request you to reverse data charges at ealiest before proceeding any further action from me. Attaching some files for your reference, which clearly shows about data offer.

Dear sir this is to inform you that I am using the mobile no. [protected] against which I got a bill of Rs. 1056 against which I have paid of Rs. 1350/-, that is excess payment to carry over for next period, how ever the idea cellular company is asking payment of Rs. 206/- and calling me for payment and threating me to restrict the service, I will request to India govt to cancel the licence/take legal action against such idot telcom company. Pls help... Regards. Suresh kr. Puhan [protected]

dear sir for your kind information please note that unfortunately I have shifted my above mobile no from other service to your idea no, but from shifting to till date I am facing problem with its working in last three month all the time my outgoing closed and open in between 3--8th of every month 1st instance--out going closed due to non -verification and after lot many hassle I am able to resume my service 2nd instance--outgoing closed due to non payment whereas it has been submitted by cash much before the due date but it was not reflected in your system 3rd instance--outgoing closed that someone made request to barring the services I unable to understand why you are treating customer like this every month why outgoing closed due to different reason because of this I have lost my interview call apart of this my deal of property lost, let me know who is going to bear this loss is this our fault that we changed our no in your service requested to look into it and take immediate action thanks parul agarwal [protected]

TWO DAYS BEFORE I TAKE A NEW CONNECTION WITH [protected]. BUT IDEA SIM NOT REGISTERED NETWORK . I TRY TO CALL 59059 .. PHONE SHOWS THE RANGE BUT ITS NOT CONNECT. PLEASE TELL ME HOW TO POSSIBLE FOR VERIFICATION THIS NUMBER shahir rasheed

Dear Sir, Idea Distributer Charged me Rs.150 for Duplicate SIM in place of Rs 25. I blong to Rural area and city is so far from there They are unnessary charged to customers as there are no way to do. "Idea Distributer Vakeel Telicom located in Aseelpur Village" Charged me Rs.150. for duplicate SIM but actual cost is Rs 25 & My new Sim is not Start till yet When I Call to Customer Care There Denied to take complaint against Distributer and said we can't take your complaint, go to Distributer Request to you Please ask Idea for the same and instruct to Distributer to Refund my Rs 125 Regards: Sanjay Kumar Village Jatt mujheda Muzaffarnagar Effected No. [protected] Alt No. [protected]/[protected]

hi this is Basawareddy I purchased idea sim card in bangalore jarajanahalli, on 27-jul-13, i submitted My photo and id card address proof every this and paid 60 Rs, still i has not been Activated,[protected] h1 this is the number which is written on sim card.

Dear Sir Or Mam, I am Vikas Kalsh From kaithal I Am Using Ur 8 Idea Postpaid Number Now I complaint Of My Idea In kaithal kamal Telecom Kaithal Karnal Road Kaithal (MY IDEA). Second My Idea Blue Corel Services Kaithal Dhand Road Kaithal I Request For GPRS Pack Rs 500 In this Plan I get 2g Data Unlimited Data Before Some Days My Number Is Number Barred Then Contact Why Number Is Barred They Say Sir Ur Unbill Is high That Why Number Is barred Due High unbill U Are GPRS use Is Very High I say My GPRS plan Is Unlimited Then Number Is barred my number is barred last 9 days My number Barred one is [protected] second is [protected]. I Go My Idea Please Unbarred My Number They Sorry Sir Before 5 Oct Ur Number Not unbarred The Behavior of FDO Both my idea Veri Rued so please Check My Case And Resolved This On Urgent basis Because My Number Barred Last 9 days who is the pay rent of these So please resolved it I[censored] Contact me For This Compliant then please call my number [protected] Warm Regards & Thanks Mr-:Vikas Kalsh Bhatti Contact No.-[protected] Contact No.-[protected]

I have activated pack 15 rs internet for 100MB. But though during surfing on internet my 18 rupees was deducted. Calling customer care was Total crap for me, they say that information is not available here, call after some time. my idea no is [protected] and e-mail id is [protected]@live.com

Hi, this is regarding VAS activation from July 2013. They have charged me Rs. 150/- for Mobile TV, Rs. 30/- for style adict and Rs. 30/- for Filmy romance. Since these services activated in July 2013, I called to corporate customer care (4999) to stop the services. Customer care agent told me that services will get deactivated within 24 to 48 hrs, and I received message also. However I got charged for these services on Aug 2013 & Sep 2013. I have raised many complaints and all are got closed but still services are active and I am getting charged Rs. 210/- PM. I can not close this sim card also as I will have to update everyone about new number. So Please resolve my complaint and pass the waiver for Rs. 420/- (i.e. Rs 210/- for Aug 2013 + Rs 210/- for Sep 2013). Complaints nos C1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] C1-[protected] Thanks and regards, Swapnil Malapni

Dear sir, I am have received Missed Calls from One Mobile no. [protected] today at around 5.36PM, When I try to Call the no back, The person is Just picking the call and placing the phone aside.

Please address my issue have received 20 Missed Calls from 5.36PM to 5.54 PM. Please take necessary action... on the caller of this no.[protected].

Regards
Gangadhar Reddy