Idea Cellular — USING ABUSIVE LANGUAGE

Idea Cellular — Abusive calls for bill payment

Dear All,

me([protected]) and my wife we are getting harassment calls from[protected] and[protected] regarding my payment of bill. My payment is overdue and I have told the representative that I will clear the same as soon as I can (kindly check my payment history as well)but executives are using very rude,abusive and downgrading language.

I understand that I am a very small customer to your very big organisation but I also understand one thing that this is not the way to treat any customer big or small.
I am an idea customer for past 8 to 9 years now; but if am I going to get this kind of treatment henceforth, with heavy heart; I should choose a different service provider(which I know idea will laugh it off or dare me to do so)

Kindly let me know your take on this.

Regards,
Aditya Kulkarni

yes they are using bad language with me as well .

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular