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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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382011

Idea Cellular reviews & complaints page 675

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S
sandeep_130012
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Too much fake bill more than credit limit

Address:Haryana

Hello,


I was previously using a corporate sim of vodafone which i was satisfied with but as i moved up in haryana and thus went for a new postpaid connection of yours number [protected] as idea's network in haryana is better than any other.


My plan is super saver 350 in which (as told by the people at the outlet) you will get Rs 375 for calls free & call rates would be 20p Idea to idea...
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S
shubham_3142
from Yarada, Andhra Pradesh
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Pathetic customer care service

Address:Gujarat

On 8 may 2013 I called customer care executive at 16:27 and asked for full talktime recharges available on my no . They told there is one recharge available i.e of Rs 119 .Then i asked is there any ifs and buts. he said that 119 will be added in main balance .

But when i recharged with 119 .what i got was a full balance that has to consumed in 10 days and that too can't be clubbed up with any call rate reducing schemes.br...
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P
praveendosth
from Palackattumala, Kerala
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Auto Activation and Balance Deduction

Address:Pathanamthitta, Kerala

Dear Sir,

Suddenly a message appeared to my mobile that "Your Mega Pack has been activated. Amount charged is Rs.30.0/- for 1Month.Renewal charge is Rs. [protected]@1 Month as applicable. To deactivate sms UNSUB hov30 to 54300" and Rs. 30/- was deducted from my balance I dont know what is mega pack and I never made any request for activation of such type of services.So i tried to deactivate on 6-May -13 and the same sms was...
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P
pande_ajay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing and Barring of Services

Address:Delhi

This has refer to my Post paod no. [protected] which has been with Idea for over 2 yrs now.
Idea has barred the services to the said no. from April 24th 2013 on account of non payment of the bill.
This is when i had cleared the latest bill fo Rs 530/- and had only withheld the disputed bill wherein even Idea had acknowledged to wrong billing against Roaming charges from Feb 1st- Feb 16th
My services stand barred depsite...
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S
Sharad Nandode
from Pune, Maharashtra
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wrong billing of gprs

Address:Nashik, Maharashtra

MOBILE NO [protected]

I TODAY CHECKED, THE BILL WAS 25000, THIS WAS DUE TO GPRS

I VERIFED IT WITH LOCAL IDEA PERSON,

AS I M USING THIS IN TAB, I HAVE TOLD TO CONVERT THIS IN 3G UNLIMITED PLAN

BUT THIS WAS NOT CONVERTED, I found yhat it was in 2g(1mb) plan only

This is cheating, i cannot afford to pay such huge amount. I m ready to pay the unlimited taroff as discussed...
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R
ravikanth.2260
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Internet Balance

Address:Hyderabad, Andhra Pradesh

Respected Sir, My name is Ravikanth. I have an Idea Net Setter, On 03/05/2013 I have recharged my net-setter with 103 Rs(the Value of 103 Rs is 300Mb for 30 Days Validity.). But unfortunately on the same day I recharged 2 times(103 + 103) . So, the value would be 600 Mb, but when I check the Balance it is showing 300Mb only, the same Question when I asked to Customer Care representative they are giving irresponsible answers and saying that...
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B
bhaskarlkn
from Vepagunta, Andhra Pradesh
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call tariff

Address:East Godavari, Andhra Pradesh

hello my name is bhaskar actually i'm converted from airtel to idea because of one of the idea employ is told me to life time 1p/2sec .first 3months offer is work but after 3 months my call details is 1rs/1min

finally i want 1p/2sec please solve my problem otherwise take my complaint...
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I
ibadgore
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deduction of balance by automatically activating vas.

Address:Maharashtra

Sir/Ma'am,
I am Ibad Gore. My phone number is [protected]. My service provider idea is continuously activating my value added services and had charged me around rs.200 for these services. The customer care person is also not willing to lodge any complaint nor refunding my money they charged unnecessarily.
Even today I recharged with 50 but they also deducted by activating some services.
Please help.
br...
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B
Brijendra0833
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not Started by Idea After Porting since 5 days

Address:East Delhi, Delhi

Dear Team,

I choose to Port In my Vodafone Mobile No. to Idea. I submitted my documents to one of your agent Mr. Saleem (Contact No: [protected]) dated 22 April and same day I sent Porting Request to Vodafone and gets Unique Porting Code as VD423599 and same has been received by Vodafone on 27 Apr and approved on 01 May 2013.

On 01 May, around 11:00 PM my services has been stopped by Vodafone without any prior...
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A
Ashish kaushik CMA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbilled amount detail

Address:South West Delhi, Delhi

Dear Sir/Madam,
I am using Idea postpaid connection (mob. no. [protected]) from last 1.5 years and now I am facing problem of billing this month from 27-apr-13 onwards.
Idea stop my outgoing service and GPRS uses from 27-apr-13 onwards, as they shows that my unbilled amount exceed my credit limit of Rs1300/-, but I have not used that limit as I am very well know that 27-apr-13 onwards i am in Delhi and not calling so much and...
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S
satish kumar srivastav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration of mobile number

Address:Kutch, Gujarat

My mobile no. are [protected] & [protected] are not registered with idea since both of these no.s are under MNP from VODAFONE & AIRTEL respectively.Due to this reason I can't recharge my no.s through net banking.Please do needful so that I can enjoy the net-banking services.


S.K.Srivastava...
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S
sachin pawar32
from Chandigarh, Chandigarh
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without information gprs &other service activated

Address:Nashik, Maharashtra

i m using idea cell. no [protected]. service more than ten(10) years. as a post paid customer. in current month billing cycle service provider stopped my outgoing facility. when we asked why this happen then they says your other facilities activated so YOUR credit limit is over. i never asked to company to activate any service & they are asking to me pay extra amount to start service what to do?...
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M
MD SHAFI ALI
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new sim requested as lost old sim

Address:Warangal, Andhra Pradesh

Sir,
I had applied for a new sim card yesterday[protected] at 17.50pm at Mandeep tower idea cellular outlet office, Balasamudram Hanamkonda office the staff are not cooperative very busy unable to mingle or convey the formalities to be done for process and the office in charge lady is in very uneasy mood with customers and the photo copy of ID proof given to her by me or others customers she says photo image of ID IS NOT BRIGHT...
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H
hanumanthar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Customers on 3G services

Address:Bangalore, Karnataka

I am using this IDEA 3G net setter from Jan 2013 and the mobile number is [protected]. I have activated 3G services on it. I was not getting 3G speed instead i am getting 2G speed. When i called to the customer care they said that IDEA was ordered to stop 3G services. IDEA is not even caring to inform/intimate to the customers that 3G is no more going to be available to the customers, and charging 3G charges monthly.As i called the customer...
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N
nmehta
from Pune, Maharashtra
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Services Disabled without informing

Address:Jodhpur, Rajasthan

Dear sir,

This cell no. is my postpaid connection in Rajasthan circle which I had ported from vodafone in Dec, 2012. At the time of taking this postpaid connection, I had given all the relevant documents to your agent Mr. Naresh at Jodhpur. After verification of address by your verifier, the services were initiated. Originally I had opted for plan 249. I had changed my plan from 249 to RJ199ghoomar on 30th March,2013. Again...
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R
ravi968
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance reduction

Address:Jaipur, Rajasthan

Respected sir/madam, I am Ravi Sharma, my mobile number is [protected]. I want to fill a complaint against idea cellular network provider they deducted my balance on 1 /05/2013 approx. Rs.56 and now when I call customer care the executive says there is some technical defect in their system call after 4 hours and today also they are saying same thing, after 4 hrs. also I am not able to contact them, they are not helping me out.I am not able...
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Xavier P carpio
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRITATING CALLS FROM CUSTOMER CARE OR THE BILLING DEPT

Address:Ernakulam, Kerala

To whomsoever it may concern

My name is Xavier Polly carp holder of the GSM postpaid No +[protected] Customer code: 1.11597136 and my unpaid bill amount was Rs.2700/-. There were frequent calls from the IDEA office asking for payment and that is quite normal being the part of their duty to call the defaulters and me being a defaulter I agree with it.

Today[protected] I made the payment in full at (14:26:25)...
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gauravnayak
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud done by Idea Cellular

Address:Dakshina Kannada, Karnataka

Our Idea number: [protected]

We had made a call to local mobile number on 25-April-2013 at 6:48 PM for which the call charge is 0.864 RS for 72

seconds.

But we have been wrongly charged 1.284 RS for this call.

The complaint regarding wrong charging related issue is not resolved and Idea has closed the issue without resolving it.

The amount of 0.42 RS has not been...
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J
JagdishSawlani
from Delhi, Delhi
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excess mobile bill

Address:Thane, Maharashtra

I had activated new idea number [protected] on 11.4.13. I bought 249 psp retail plan. In this plan I got 512 mb of 2g plan usage free. It was told me that whenever I will use internet I will get sms regarding usage of inernert. But I am getting sms after 2 days. It shows how much data I used. After 15 days I got massage that bill generated Rs.2600. And it Shows Rs. 1280 unbilled amount.

When I contacted Idea gallary customer...
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S
Santosh Thoke
from Nagpur, Maharashtra
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PUK no

Address:Beed, Maharashtra

I need My puk No. of idea no. [protected]
sim No. is :-
89912
21500
00047
53118

Please send my PUK no My sim unblock i need very urgent.


Santosh Thoke
Sai Prasad Group of Companies
Pune. Branch (Beed)
Mail ID:- [protected]@ymail.com...
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