Idea Cellular Complaints & Reviews

Two number port in vodafone to idea but idea network not activate number already port before three day's now my mobile no not working
i am face the problem. so kindly take the action my complain my mobile no.[protected]

dear sir,
i am used idea simcard 11 february2013 my acct amount cut with out subscripson in idea cellular service please action sir

My balance has been deducted to a considerable amount of Rs. 160.
I was been misguided by the customer care executive of Idea Cellular Ltd. & my balance was deducted under WAP usage condition.
Even after speaking to the customer care executive my complaint and issue was not solved.
This is one of the worst operators in telecommunication Industry.

Dear Sir/Madam,

I had taken idea connection.then due to irritation of high charges ,i chosen portability service n moved to Vodafone.
At the time of portability I was clearly told to pay full & final amount to idea to get services transferred to Vodafone, unless you pay,your services from idea can not be released.I followed the same.Regarding full & final payment,I used to get calls from idea for a week but due to busy schedule i couldn't make payment.then One day i was free ,n got a call from idea ,telling to pay rs.250 as final settlement.I replied that i cant go to your gallery but you can send a collection boy to Andheri station Mumbai.

That lady sent a guy (Yusuf Khan) from FAME ENTERPRISES MUMBAI to collect the amount.i paid settlement amount rs.250,considering this chapter will be over.
But since a month,i'm getting harassed from idea company by getting a message everyday morning till last week.over & above now since a week i have been receiving 3-4 messages a day regarding balance amount 128rs.but no1 called me in this regards.

Therefore i want to register the complain of harassment on idea cellular. if i was supposed to pay more money,then why didn't they informed me while i paid 250 rs.

I have payment receipt too.
Bill no-264988 , date-18.102012


Kindly help me out with this.


thanks & regards
Atul Msihra
[protected]
Mumbai

Hi,

I have been facing an a network problem from last three weeks, I raised multiple complaints to the customer care. Every time I called the standard dialogue was " The Problem will be sorted out in 48 hours" this way its been 3 weeks.

My complaint number is[protected]. The worst part is every time they take the complaint its been closed without any resolution by the IDEA people.

I would suggest never to go with IDEA, as they are cheaters and I believe the Idea customer care is good for nothing, they take there salaries free of cost without doing a 1% justice to the salaries they take.

Regards,
Sainath Chutke

Sir my name dheeraj kumar from jaipur my mobile number is [protected] and my email id is [protected]@yahoo.com. I have a Idea Mobile no. [protected] and i want to incoming & outgoing calls details from Sep. 2012 tp Feb. 2013 if you have any charges you can cut from my mobile or you call me for payment procedure but i want complete details on my email id is writen on above

my sim is lost.so i am go to nearest idea store and i take new sim on 7-feb-2013.but till now not activated,please help me.

my number:[protected]

my contact number:[protected]

I have recharged for RS. 201/- unlimited Internet pack 30 days and on first day i got my net connection and it was too slow. so i tried to activate 1 day 3g pack for the next day with RS.27/-...and i used that 3g pack fully...after that i am not able to get my balance of 201 pack 30 days... i tried to call customer care about it by dialing 12345 and they told me that my pack has got deactivated, and i asked for my money back they told me that i wont get my money back also..... bsnl and other cellular devices wont do such actions....idea is making money without serving their users....they took my 201 rs and cheated me...i want my money back...please help me in getting it back....i have given a complaint by emailing to their email address form in website....they did not contacted me yet.....and on the day when i called 12345 a girl took the call and she talked too rough to me as i did something wrong................ :')

Dear Sir,
I bought a DATA card from IDEA CELLULAR on 03/01/2013 with the amount of Rs.3371/-. This is a postpaid connection with one year advance rental plan. The data card is not working properly.Data card no. is [protected]. When I tried to connect to the internet,The site was not open. but the software shows that its connected. I used for my office purpose.I have complained it multiply times but no positive response from their end. So I need the money back from the company. Request you to do the needful.

Regards,
Arijit Guha

Hello there! Can i have the puk code of my new idea sim card, i dnt knw how it happnd but now its asking puk.. The number which is blocked is ([protected]) plz provide the required information to my mail id. ([protected]@solution4u.com)

Regards,
Sayed Asif Nawab

I had taken two sim Cards from Ajay Mane (Mobile [protected]) who has come from STATUS on behalf of IDEA. I had issued cheque no.895593 for Rs.650/- which was cleared on 8/9/11 for two sim cards. One sim Card activated (Mobile No. [protected]) in the last week of August-2012. 2nd sim was inactivate. We called the representative to start the second sim but no has come to our resident. My husband went to the IDEA Galllery situated at Lower Parel requested the representative to start the second sim, he submitted all the documents to start the service. We called the person who has given us the sim i.e. Ajay Mane but he did not turned up to our request. I got the bill from Idea for the period 12 August-2012 to 11 September-2012 for Rs.146.00. Since my Sim no. (Mobile [protected]) activated in the last week of August. Though I got the bill for one month with hidden cost. Then I got mail from Aditya Birla, Collection Centre, Mumbai reminding me to pay the same. In this context I talk to RM- Mohd. Ibrahim & I told him that I am not more interested in your scheme. Regarding my payment you adjust from the money which is with you for the second sim and close the matter. But they did not listen to my request. Again and again they are harrasing me to pay the amount of bill which is now more than Rs.450/- (tentative). After 15 September-2012 I had stop using their sim. But then also they charging me. I always got the call from [protected] to pay the amount of bill. I told them also to adjust my payment from the money which I had paid to you for second sim (which is still not activate) and close the matter. They are least bother about such things. They say you pay first and then adjust your money. I told them it is with your mobile company adjust from it. I have the paper which is given by Ajay Mane. Also you can check the status of mobile no.[protected]. My request to you that pls, stop the mobile not. & adjust my bill amount from the money which is with Aditya Birla.

Please do the needful in the matter and also give relief me from such calls.

Hi,
I am really disappointing with the service as well as customer care functionality of Idea cellular. I recharged my number ([protected]) on 8th Feb 2013 by Rs. 250 and till 10th Feb 2013; my account has reached in minus. I asked customer card and they told me that I had used internet and when I told I have already recharged 1 GB plan (Rs. 125) on 1st Feb 2013, which is still activated on 11th Feb 2013 and I could check the unused KB since I have minus balance nothing deducted during that period.
Again I recharged by Rs. 250 on 11th Feb 2013 and now amount is deducted by applying some VAS service automatically and balance is again going to reach zero. firstly Rs. 50 and secondly Rs. 30; don't know why they deducted.
There is totally cheating with customer and I have never seen these types of activities earlier. This is first time when I took Idea connection and is very bad experience, and also will never recommend anyone to take idea connection.
I don't know whether this customer complaint will take it seriously or not; but I would like to warn all who are planning or switching to idea connection due to some mouth watering plan. Please don't go to IDEA, they will cut your pocket from other end. I would never hesitate to say them pick pocket.

Can I get any help here?

Regards,
Abhishek
+91 [protected]

Dear Sir,

I have an Idea connection with no. [protected]. Wiout my knowledge 24 rs. balance is deducted and no information is provided for the same.

Please do the needful to return my balance deducted.

Regards,
Om Prakash
[protected]

I have been using Idea Mobile Services from a very long time and it would not be incorrect to say that I am a loyal Idea Customer.

Unfortunately, this time I have encountered a very strange problem.

I was using Blackberry phone from past 2 years and for this I was using the BIS plan of Rs 399/- per month.
I switched to Iphone 4 about 2weeks ago and requested to terminate the BIS plan on my number.
BIS plan has been terminated.
In order to use, internet on mobile I requested to activate the 3G plan of Rs 599/- per month.
Starting from 30th Jan'13 to 10th Jan'13, I have been everyday calling up the idea customer care centre to process my request and activate the service on my number. But each time they try to activate it at their end, they are not able to do so because of some technical issues pertaining exclusively to my number.
I have visited the IDEA showroom several times, and they face a similar problem too.
I was asked to message "ACT3G599" to 12345 and to this I get the following reply-
" Dear Subscriber, You are mot eligible for this plan or invalid data"
I am always told as my problem can't be resolved at their level, someone from technical department will contact me to resolve this issue at the earliest.
Unfortunately, I have not received a single call from the technical department. This undoubtedly says a lot about the customer service at IDEA.
In this process, problem number 2 has started- I can't make ISD calls through my number. Complaining about this, I find out that the system shows service is active but when I make an international call I get the following announcement-" This facility is not available on your mobile number. Please contact our customer care for further assistance."
It has become a nightmare to use the IDEA cellular services and the most disappointing thing is that no action is being taken on my complaint.

It feels terribly disappointing and humiliating to get a service activated as without internet on mobile, mobiles are good for nothing these days.

Hello,

I have Idea Number # [protected] .


I have the bill of 294 rs. for this number and the last due date is 10th Feb 2013. I paid the amount of 500 rs. with flexi recharge and the transaction number is # UW[protected]
But the service of my number is disconnect whereas i have been paid the bill. Idea customer care not provide me the prior information to discontinue my services. This is happening third time with me. So kindly provide me the permanant solution on this.

As well as i am not getting any bill (Soft copy & Hard Copy). I only get the call from idea executive on last due days that my bill is pending so kindly help me to resolved the issue.

Thanks & Regards

Gaurav Kumar
[protected]

I have talk to idea cce for internet pack.
They told me that rs198 easy recharce will
give u upto 2gb speed of 40kb/s and then
20kb/s. And do u know what speed I am
receiving only less than 5kb/s. It take too
much time to open any browser. Pld solve my
problem otherwise I have to throw throw
your idea sim.

Dear Sir
Please pro vied my postped idea sim card no [protected] is blocked due to puk code no
my email address [protected]@rediffmail.com are send the sms my other cell no [protected]

Regards
Ashish Soni

To idea Cellular Ltd. Dear Sir. I am Mizanur rahaman & my idea prepaid number is [protected]. i need my all call details & sms from 9th January 2013 to 8th February 2013. pl send to my mail id ([protected]@rediffmail.com) containing all incoming & outgoing telephone numbers & charges for outgoing numbers. need very very urgently. Thank you.

I have taken Idea 3G plan of Rs 174 provide 1G data for 30 days validity is a fraud plan run by Idea cellular company and cheating with custmer pl do not buy this plan and beware of Idea product. I have taken this plan 25/Jan/2013 and today is 08/Feb/2013 and plan is not active and after some days 30 days will be over and i will loss my 200 Rs because i have cheated by Idea company. I have written here to save money of pleople. Pl insure before taking any plan of 3G to be fair and real otherwise your daily routine will be disturb and you will feel cheated and your self steem and confidence will be loose
be happy be wise and beware of fraud company and fraud plan

I have not activated any pack in my Idea services, but suddenly i got sms on 7th Feb on my phone that 'Your Mega Pack has been activated. Amount charged is Rs. 40 for 1 month. Renewal Charge is Ts. [protected]@1 month as applicable. To deactivate sms UNSUB mgpkm to 54300'.

Rs. 49 got deducted automatically. I need refund of that amount.

Regards,
Priyanka Batra
Idea Cell no.: [protected]