Idea Cellular Complaints & Reviews

Paper bill — Paper bill required

i m very much frustated with your customer care team, i am trying with contact them regarding paper bill requirement but Every time i get answer (System not working, Please call after 30 minuts ) .Fom last 6 month we have not received paper bill OR Email- bill of my connection.
Please treat this as most important and request your kind and prompt reply on the same.

Chandrashekhar Kulkarni
[protected]

Dear Sir,

We wish to inform you that your complaint for Bill Not Received related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Mera date plan free hine k bavjut 270rs katliye gaye he. So chack and re fund me

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC337447.

Regards,
Idea Cellular

Dear Sir,

We regret to inform you that we are unable to process your request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that your complaint for Billing Dispute related issue has already been initiated with us; under reference number S[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

I am still awaiting for the reply. No one is replying back to my emails. Outgoing calls stopped 3 times during this process. All employees look like government employees. No one is bother to reply. My dad also suffering with the call bard.

Even appellate team didn't respond me.

Dear Sir,

This has been resolved. However it is requested that the service staff should avoid giving wrong responses and educate customers appropriately.

Thanks

Regards

Col C V Brid

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Idea Cellular — For stopping post paid service

Dear Sir
I am a post paid custmor of idea cellular from Beawar ( Raj) since two years
now company daily force me to make my connection PrePaid and saying that they cannot give postpaid facility anymore and threat me to stop my services if i will not do so.

Can they do it without our permission or force us to change our plan

Kindly suggest me or solve the problem

Manoj Kumar

Beawar ( Raj)

Of course they cannot. You are the customer, its their duty to serve you better.

Idea Cellular — postpaid services

Hi,

My Idea postpaid number is [protected]... The outgoing STD calls from my phone has stopped since last 5 days and an automated voice says 'please check the number and dial again' whenever I dial a STD number. I have tried to reach the IDEA customer care, written to them on twitter and other platforms but there has been no response whatsoever...

Sheer negligence on their part.

regards
Kushagra

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC336813.

Regards,
Idea Cellular

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Idea Cellular

No response from idea

Dear Sir,

We wish to inform you that your complaint for Billing Dispute related issue has already been initiated with us; under reference number S[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Idea Cellular Ltd — Sim not yet activated

I had taken the IDEA Postpaid SIM card on 11-Dec-2010 for cost of Rs 800(400 deposit + 400 for Number), till today i have not got the number which he had agreed to give. I had said him to return the money back if he cant give the number which he agreed but he is not returning that too. its more than 3 months now i dont know what to do with this people, i took the issue to nodal office but still the issue is not solved.

Kindly help me on this.

Thanks & Regards
Mani Gandan P
[protected]@gmail.com

im not yet activated
I had taken the IDEA NETSETTER SIM card on Dec-2011 for cost of Rs1100, till today till today the netsetter had is not activated. After that I had Paid 2 - 3 months bill also, even though it is not yet activated.I talked in Customer Care also, He told till today the documents are not updated. I had said him to return the money back if he cant activate which he agreed but he is not returning that too. its more than 4 months now i dont know what to do with this people.
IDEA IS A BIG CHEATER OR THOSE WHO ARE RUNNING THE GALLERY ARE CHEATERS- WHAT SHOULD WE THINK.
Please solve the problem at the earliest.

Kindly help me on this.

Thanks & Regards
Madhuri Varma
[protected]@gmail.com

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that your complaint for Billing related issue has been initiated with us; under reference number S[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Idea Postpaid Plan — STILL NOT ACTIVATE /OLD PREPAID ALSO FAILED

Dear Sir./ madam/

well it is be informed to you about my recent IDEA PREPAID which was supposed to be converted in POSTPAID.within the week this process is being done but last night suddenley prepaid registratin also failed.and offered post paid did not activate.i am totally handicap now and i am unable to call them too.

process started from FARIDABAD branch ( hariyana) handled by ms priyanka sisodia,
I am so sorry to tell you that it is absolutely nor cured to the customer.please see the matter and do as the priority basis.
if not I will go against the said branch to take action .

cell no -- prepaid [protected]
required same post paid - [protected].

Khushiram nautiyal
new delhi,

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

On above i written date wrongly - Correction = not in 2012 it is in 2013


Hello sir,

My idea no is [protected]. I have migrated this no from BSNL to Idea on 12th Feb 2013. This no is activated/unactivated i don't know because out going calls are working from 36th Feb 2013.

But till now incoming call is barred for this no. I called customer care a lot of times. They told that it would be resolved within 2hrs/1 day like that. Because of this incoming call barred, I am facing so many problems.

If I am not able to make outgoing, I can use some other no for temporary. But incoming is barred means, It should be resolved immediately.
I am not happy with your service.


Kindly do the needful immediately.

Regards,
K DurgaMahesh

Dear Sir,
My mobile no.[protected] has been misplaced in where .Please block the all activity from above no.till my further request.
umeshkumar bajpai
adarshnagar
SHAHJAHANPUR(U.P.)

Dear K DurgaMahesh,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Dear Umeshkumar,

We regret to inform you that we are unable to process your request due to verification criteria. Thus we request you to kindly contact to our Idea customer care helpline for further course of action.

Regards,
Idea Cellular

Idea Netsetter — very very very very very very slow slow slow slow slow slow slow slow slow

idea netsetter is very very very very very very very slow slow slow and when we complain to the retailer they r also very slow slow slow slow. and don't care about there customer.

we need somebody to listen our complain.

it's such a bad quality net setter that we request the general public not to take dis product even though it is available free of cost...the speed is very poor...and when we complain they dont even respond...

Idea Net Setter — providing very slow speed

this is to inform the concerned authorities that i buyed a idea net setter recently nd these(idea) people promised us a speed of around 230kbps...bt the speed we are getting is 0.00kbps -0.32kbps...plz take against some action these people else they vl keep extracting money from our pockets by giving false promises...

my mobile is in hold what is this my no.[protected] i live in raipur
(c.g)

Idea Net Setter — NET SETTER SPEED IS VERY SLOW

I've purchased Idea Net Setter high speed wireless internet connection data speed upto 236.8kbps unlimited plan August'09 and Iam getting internet speed only 1.23 to 4.41 kbps and the worst thing is that sometime the speed of internet in bytes. After several complaints to Idea company no response till date.My idea no is [protected].sales person told me that sir,MAIN CHECK KRA LETA HOON.but problem is not rectifeid.speed of the net is very-2 poor,where as signal stength is became full at all time.but speed of the net only available as above.
so please rectified my problem or return my money.

thanking u

I've purchased Idea Net Setter high speed wireless internet connection data speed upto 236.8kbps unlimited plan August'09 and Iam getting internet speed only .23 to 1.41 kbps and the worst thing is that sometime the speed of internet in bytes. After several complaints to Idea company no response till date.My idea no is [protected].sales person told me that sir, MAIN CHECK KRA LETA HOON.but problem is not rectifeid.speed of the net is very-2 poor, where as signal stength is became full at all time.but speed of the net only available as above.
so please rectified my problem or return

Idea — Speed of netsetter is very slow

I recently moved to Pune and purchased idea net setter and was told that speed would be 236 kbps. But I am not getting this speed. They are making customer fool by selling it. Please take appropiate action on this. So that customers do not face this much problem.

Idea — idea net setter is very slow

i purchese idea nett sutter 10 feb 2010 idea sale man tell me nett sutter speed is 100-150kbps and download speed is 10-15 in u r city but iam useing nett sutter in home browsing speed is evening time 30-45 and night 10-20kbps
i am regular complaint but servise is not batter so plz help me cell no [protected]

Idea Net Setter — it is very slow no 3g

i buy idea net setter it is very slow no 3g idea net setter is bad

want to sell idea eg162g modem in trivandrum ? i'l buy it for rs 500/- do reply to [protected]@gmail.com

idea3g net setter — speed is very bad

speed is ver bad i have idea 3g net setter,i i will go to court and case to idea if my problem will be not solve in two days.236.8kpbs speed is working
my contact no is [protected],
my idea 3g sim number is [protected]

Dear Sir,

We wish to inform you that your complaint for 3G related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

my no is [protected] of my idea netsetter and it is giving me so less speed so plzzz do smthing solve my prblm

My Idea 3g netsetter No [protected] is extremely slow since near a month. The maximum speed is even less than GPRS speed. I hope complaining here will resolve my problem soon and that i will be provided with constant 3g speed assured.

My Idea 3g netsetter No [protected] is extremely slow since near a month. The maximum speed is even less than GPRS speed. I hope complaining here will resolve my problem soon and that i will be provided with constant 3g speed assured.

Yes. Worst Service.

I purchased a Netsetter recently in October 2015 from Kerala (Thiruvalla). To call its performance terrible would be an understatement. It is extremely slow. Another friend who had purchased one to work from home said it was very slow and had warned me against buying it. I bought it only because I did not have a laptop and wanted it hooked directly on power and to use as hotspot for our tablet and phones. Biggest mistake I made.
And guess what - they dont give you a USB power adapter nor do they tell what power adapter to use. I tried a few and also bought one. None of them worked. Finally had to buy another from the Idea technical person who came to fix it. This was working most times but again failed at times. The only thing that worked for it was a lifesaver O brought from Canada whose output was 5V/1Amp.
I still have a reliance netconnect - the speed is amazing. Only disadvantage is that it needs to be connected to a laptop.
I am surprised IDEA is still sitting on their hands and not done anything about it.
Renji

IDEA MOBILE — Pin blocked

The pin of my mobile no-[protected] has blocked so please provide me the PUK CODE as soon as possible!

my idea puk pin is blocked, how to i get the puk new code and reactivate my idea mobile with same number my mobile number is [protected], and my sim number is[protected]

Date:20.02.10
19 hrs,
IIT Bombay, Powai,
Mumbai

Dear sir/Madam

Thank you for your late response.
For your information my incoming services is only activated not the outgoing. Still i am not able to make a outgoing calls and it says that your services is kept on hold.
I talked again to the CC (customare care executives and their so called superiors) yesterday again but everbody only promises of reactivating services in 2 hrs 4 hrs and 24 hrs like that. Today also i talked to CC Kausar and she said you activation is completed and outgoing called will be activated by 12 noon of 20.02.10 or maximum by 18 hrs of 20.02.10.

Whenever i asked CC to transfer to superior they kept the call for hold for ~30min (it happens so many times and then disconnect it). I really felt shameful for such a behaviour from CC so called proffessional. The Next moment you try calling and then you will hear the recorded message that all CC are busy. But is it a coincidence that when we call from other no. all the CC are free and you can connect in a min. I dont think it is a coincidence, it is a adjustment made by CC who keep your no. in particular list so whenever you try CC you will get the same message.
I also dont understand why all the CC were busy for 30min. And each time i try to talk to CC every time they insist for a fresh request, aren't IDEA increasing the burocracy and not trying to solve the problem instead. When i said i submitted the document to IDEA gallary and have the acknowledgement then it is their duty to submit or make sure that it should reach to HO or whereever then why i was asked each time the same. I think it would have a better option if IDEA should start asking people to visit their HO for the verification and submission of documents/proofs etc which will be less troublesome and harrasing.
Since I took the IDEA card most of the time I am using my mobile batteries just requesting to the CC , isn’t it serious problem with the IDEA services. Only advertising doesn’t help you have to provide services also.
Who should be responsible IDEA gallary people who are anyway employee of IDEA or a customer who made a mistake by choosing IDEA as a service provider.
Are we really heading towards progress or heading towards a older system of paperwork and timecosuming processes which used to take days and months together to activate the phone lines.( like BSNL used to have earlier I think their services are far better after experiencing IDEA’s service).

One thing i would like to convey to is that I am sure that i will by mistake advice any of my friends or realtives now onwards to choose IDEA as a option for the mobile service provider. I know t will not make difference to your balance sheet but at least i will be able to show a true picture of IDEA infront of the society.

SO again i am requesting( because that is what a customer can do)you to please return my money as per my earlier mail.
Kindly give me the fax no and email ids of the higher authorities to whom also i should show the true picture of their organization.


regards
your harassed customer
atul gopalrao wankhade
[protected] (services kept on hold)

my number is[protected] i have blackberry9530 my phone message is pinblocked contact your service provider so pls help fast

Idea Cellular — Pathetic Customer Service

Here is the indication of the horrible customer by Idea cellular.

I received a call from idea in the last week of January where the caller asked me for the name and address. She did not confirm the purpose of the call or even say which address needs to be confirmed (permanent or correspondence). The next thing I know is when I tried to call from that no after 3 to 4 days I got an error message stating “this is not a valid no”
Here is how well the IDEA guys are equipped to handle your calls in case you need to call them:

1>Not even a single time has any representative been able to answer the call in English in spite of chosing the language option for English.
2>I spoke to a Rupesh Haida who promised a call back and never bothered to arrange for one. Rupesh also gave me the address for Idea store without mentioning that the stores are not open on Sundays.
3> I was been promised a call back by Rahul Sharma and never got one. I spoke to him again after a week and was promised a call back and did not get one. Rahul also admitted that he had not followed up on the previous promise of a call back.
4> A no of people have hung up on me. Two names that I could capture were Reena(supervisor) and Tabrez.
5> It’s been five days of constantly following up and writing to IDEA customer care and they have not even acknowledged my complaint.

MY ONLY HOPE IS THAT IDEA CELLULAR STARTS SPENDING SOME MONEY ON IMPROVING THE QUALITY OF CUSTOMER SERVICE RATHER THAN SPENDING IT ALL ON LOUSY ADVERTISEMENT.

Idea cellular is having pathetic services and their customer service is totally careless who dosent know how to work, how talk to guest .i wanna throw ma idea no u all also throw

Idea Cellular — Pathetic service

I have been using Idea post-paid connection ([protected]) since last 4 years.

About 2 years back I shifted my house and there is no Idea coverage in my house. I had put a request to check this at least 4 times in last 2 years. But they never did anything for this.

I then tried to go for Mobile Number portability. Idea rejected my request saying some subsisting contractual obligation. I tried calling the Idea customer care and get to know the reason for this but everytime i called them they said they don't have any information regarding this and i would be getting SMS or call from them in next 24 hours. But no call or SMS came from their side in last 2 months.

I then tried to close my Idea account and keep the SIM as a pre-paid service because letting this number go off immediately is not easy for me. I had requested this conversion on Saturday (26th Mar, 2011) and they said your pre-paid service will be activated in 6 hours. Now its been 40 hours and still the pre-paid SIM is not activated. I have tried calling them 3 times in these 40 hours and every time they say they don't have any information about why the SIM is not activated and i should wait for another 6 hours, 8 hours, till evening etc.

I would like to register this complaint against them for providing such pathetic service and on top of it no information to the consumer

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no. and alternate contact number. Also mention your token ID 205IC336293.

Regards,
Idea Cellular

sir
i am having a problem that i have taken a new number and its been 8 days that i has been not activated till now, every time it is said that CPV has been conducted for[protected] but i think this much time is required for it, your service is not good as other mobile providers.

really idea changes life it has been frustuating. customers are made fool every time i call customer care to check status they say server is down everybody is just to make fool of customers


if you can do something to solve it pls do it

regards
customer

Dear Sir,

As per your telecon with our customer service associate on dated 28th Feb 2013, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Idea Cellular Ltd — deduction amount

fraud and cheater idea cellular ltd.

amount less
my name mahesh mobile no [protected] 24 February 13 mobile account balance with out subscription less 54 rupees my account. i am contact customer care center answer is not given refund .
please action

Dear Sir,

We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any wrong deduction from your Idea account. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Idea — wrongly charged

RESPECTED SIR/MADAM


THIS IS TO INFORM YOU THAT AS I AM A CITIZEN OF INDIA AND I ALWAYS BELIEVE THAT IF YOU ARE AN INDIAN THAN YOU CANNOT TOLERATE ANY KIND OF WRONG THING DONE BY ANY PERSON OR COMPANY, BECAUSE WE ARE AN INDIAN AND SPECIALLY I AM AN INDIAN.

NOW I AM TELLING YOU REGARDING MY PROBLEM MYSELF CHHIPA MOHAMMEDKHIZAR MY MOBILE # [protected] IT IS A PREPAID ACCOUNT.AND FROM COMPANY'S SIDE THEY HAVE ACTIVATE SONG IN MY MOBILE AND DEDUCTED 1 RS DAILY, THIS SERVICE HAS BEEN ACTIVATED WRONGY FROM COMPANY'S SIDE AND WHEN I COMPLAIN FOR THAT THE FLOOR MANAGER MR SANTOSH BAHUGUNA OF IDEA CUSTOMER CARE OF AHEDABAD TOLD ME THAT YOU CAN COMPLAIN WE DON'T CARE ABOUT ALL THIS THING AND WE WILL NOT GIVE YOU REVERT OF YOU WRONGLY CHARGED AMOUNT.MY SERVICE HAS BEEN ACTIVATED ON 13th OF AUGUST, AND THEY SENT ME MESSAGE REGARDING THIS THEN I REALIZE THAT THIS IS THE SERVICE ACTIVATED WRONGLY BY THE COMPANY.AND THE TALK RUBUISHLY WHEN WE COMPLAIN FOR THAT.
SO PLEASE LOOK INTO THE MATTER AND PLEASE RESOLVE IT EARLIEST SO THAT OTHER PEOPLE GET AWAY FROM THIS KIND OF WRONG CHARGED BECAUSE IF 1 CRORE PEOPLE CHRGED WRONGLY FOR 1 RS DAILY THEN THE AMOUNT WILL BE 1CRORE AND THAT IS SOMETHING WHICH GONE THROUGH THE POCKET OF CAPITALIST.


NAME :CHHIPA MOHAMMEDKHIZAR

CONTACT:[protected]

ADDRESS:1005, BHAGAT'S KHADKI, RAIKHAD, AHMEDABAD-380001


WITH REGARDS


INDIAN CITIZEN

RESPECTED SIR/MADAM


THIS IS TO INFORM YOU THAT AS I AM A CITIZEN OF INDIA AND I ALWAYS BELIEVE THAT IF YOU ARE AN INDIAN THAN YOU CANNOT TOLERATE ANY KIND OF WRONG THING DONE BY ANY PERSON OR COMPANY, BECAUSE WE ARE AN INDIAN AND SPECIALLY I AM AN INDIAN.

NOW I AM TELLING YOU REGARDING MY PROBLEM MYSELFYOGESH MALHOTRA MY MOBILE # [protected] IT IS A PREPAID ACCOUNT.AND I HAD ACTIVATED DAILY CRICKET SERVICE PACK ON 9TH OF OCT BUT ON 11 OF OCT I HAVE DEACTIVATED BUT STILL THEY ARE DEDUCTING Rs 5 PER DAY FROM MY ACCOUNT. WHEN I COMPLAIN FOR THAT THE FLOOR MANAGER MR KRISHNA OF IDEA CUSTOMER CARE OF DELHI TOLD ME THAT WE HAVEN'T RECEIVE ANY DEACTIVATION MSG FROM YOUR SIDE BUT I HAVE ALL PROVE OF SENDING MSG ON 55456 AND THEY REVERT ME BACK AS SUCESS. AND THEN HE TOLD ME TO MAKE A VISIT AT IDEA CELLULAR SHOWROM TO SHOW THE PROOF OF SENDING MSG ON 55456 WHICH IS SITUATED AT 5/3/2 GEETA COLONY AND THERE MR S. K. ARORA WHO IS THE OWNER OF THAT SHOWROOM HE TOLD ME TO FILE A CASE AGAINST IDEA COMPANY AND HE SD WE DON'T CARE ABOUT ALL THIS THING AND WE WILL NOT GIVE YOU REVERT OF WRONGLY CHARGED AMOUNT. HE ALSO GAVE ME THREAT AND MISBEHAVE WITH ME THEN I REALIZE THAT THIS COMPANY IS VERY BAD AS THEIR EXECUTIVES AND REPRESENTATIVE MISBEHAVE WITH CUSTOMER AND TALK RUBUISHLY WHEN WE COMPLAIN FOR THAT.

SO PLEASE LOOK INTO THE MATTER AND PLEASE RESOLVE IT EARLIEST SO THAT OTHER PEOPLE GET AWAY FROM THIS KIND OF WRONG CHARGED BECAUSE IF 1 CRORE PEOPLE CHRGED WRONGLY FOR 5 RS DAILY THEN THE AMOUNT WILL BE 5CRORE AND THAT IS SOMETHING WHICH GONE THROUGH THE POCKET OF CAPITALIST.

I have idea card (number) [protected] where idea company cut rs 30 with out any informations and when i call at customer care they are telling that we cut this amout becuaes radio fm service activited at ur phone. but where i did not active it at all.

When i ask customer care exe.that where i give compliant for the same he told me that you can give this complaint in the news paper also

i want to give full details how this charges cut from my account whether i didnt active it from my side.i want my cut charges rs.30 back from company

Idea — Wrongly Charging

This refers to my Idea mobile no. [protected]. Today as I restarted my mobile and connected to wi fi, there was a charge note from Idea for Rupees. 5.00.This happened more than 4 times. I dont understand why Idea is charging me Rs.5.00 everytime I restart my mobile.They just send a note for a duration of 1 sec and charge me Rs.5.00. I have not connected to the internet through Idea, I have wi fi at home and the option for internet connectivity through the network has been disabled by me, inspite of this Idea has charged me Rs.5.00 for each 1sec duration for restarting by mobile.I want to know on what basis Idea(service provider) can charge me, when I had never made a call and instead only connected to wifi. It seems Idea is applying their own system to get money out of the subscribers to cover up their huge expenses on advertisements. I am sure many subscribers might have experienced this problem. I want a refund(credit) for all these unneccessary charges made to my account.Morever there is no record or message for deducting these ammounts. A 2sec message appears that they have charged Rs.5.00 with the closing balance amount shown, then the message disappears. I suggest everybody to pay close attention on all their charges from Idea and not get fooled by those fancy advertisements. I hope the neccessary action will be taken to rectify this type of manipulation.

Dear Sir,

We wish to inform you that your complaint for Bill disputes related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

internet bill — related to bill

i had already paid my bill for amount rupees 1548. bill number 3817863

i had already paid ma internet bill. for rs 1548 on 8 march. it is mistake from ur side. . i had already pay all ma bills before due date. so sir plz open ma landline outgoing. ma airtel landline no is 4552398

Dear Sir,

We wish to inform you that your complaint for Bill disputes related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that your request for waiver has already been initiated with us; under reference number S[protected] and same shall be process at the earliest.

Regards,
Idea Cellular