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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 683

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C
chandrakant brid
from Satara, Maharashtra
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charges for services NEVER demanded

Address:Maharashtra

Dear Sir,
I am using a prepaid mobile No [protected]. On 22 Feb I received a SMS from 54300 that Pretones has been activated on my number- the subscription was never asked for by me. To deactivate the service and refund of amount RS 10/- I sms to same number as contained in sms. Promptly I was directed to find many other services which I am not interested in. RS 10 was deducted and balance was reduced by RS10/- I asked 12345 to resolve...
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B
belu.002
from new delhi, Delhi
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Unreasonably stop my service

Address:South Delhi, Delhi

I Abhishek kumar, my no. [protected] is not working ,as i have already paid bill online to idea cellular.
I don't know why my number is not working.
I have paid bill online on 11 feb 2013 ,Transaction ID[protected] through BANK OF INDIA and of 210.93 rs, and it was successfully submitted.


Please do needful action ASAP.

Abhishek
[protected]/[protected]...
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A
Alistair D.
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair billing practices

Address:Rangareddy, Andhra Pradesh

I am an Idea Cellular postpaid subscriber. I use a 3G plan on my number, which is 300MB for 100Rs. Every day Idea sends an sms stating the amount used till date. After my billing cycle was completed, i got a message stating that the amount used up to the last date of my billing was 299MB (within my limit).

Yet in the bill I received, I was charged 31.74Rs as additional usage charges. When I emailed them asking for clarification,...
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S
SAMEER204
from Mumbai, Maharashtra
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mobile no trace

Address:Mumbai City, Maharashtra

please tell us the Idea mobile no detail. having blank call on this no.

[protected]

please tell us detail of this no....
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S
sunilvrm
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extra bill

Address:Gautam Buddha Nagar, Uttar Pradesh

I'm sunil verma ([protected]) you made my bill 112 rupees extra. I trying to connect but your customer care number not connect from one week . But i registered complain on 23/02 but my problem not solve.
your care officer say that its problem solve on 28/02 but this problem is asis. Now today last date of submit of bill so this problem will not solve so i don't pay penalty charge 50 rupees. Extra....
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G
gauravnayak
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in sim activation

Address:Dakshina Kannada, Karnataka

Our Idea number: [protected]

SIM number:[protected]

We have already submitted all the necessary documents in IDEA Store (Address: Bytes Communication, Bejai , Mangalore)

but our number is not yet activated

Please resolve the issue immediately....
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S
subhash486
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOR MONEY REFUND

Address:Raipur, Chhattisgarh

MAIN IDEA KA CUSTOMER HU.MERA NO.[protected] HAI, KUCH DIN PHELA MERA ACCOUNT SE 60 Rs.DEDUCT HO GYA THA.PHIR MAIN NA CUSTOMER CARE KO CALL KIYA AUR UNA SE BAAT HUI MAIN NA APNE PROBLEM BOLA AUR UNHONE KAHA KI AAP KA PASIA RETURN HO JAYEGA..PAR AB TAK NHI HUA HAI.MUJHE MERA PAISE RETURN CHAIYE......
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S
SUMIT DWIVEDI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without information outgoing and incoming closed

Address:Uttar Pradesh

Dear Sir,
I,Sumit Dwivedi, mobile no.[protected] ( Idea postpaid plan),in yasoda nagar kanpur nagar sim want to complain against idea telecommunication due to without information my outgoing and incoming facility block while my postpaid bill of last month already paid.I complaint many times to customer care by phone but no any action taken by customer care till date.my phone incoming and outgoing facility blocked on morning...
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M
mahesh591
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IDEA Incoming calls has barred

Address:East Godavari, Andhra Pradesh

Hello sir,

My idea no is [protected]. I have migrated this no from BSNL to Idea on 12th Feb 2012. This no is activated/unactivated i don't know because out going calls are working from 36th Feb 2012.

But till now incoming call is barred for this no. I called customer care a lot of times. They told that it would be resolved within 2hrs/1 day like that. Because of this incoming call barred, I am facing so...
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T
TapashPaulSecretary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very slow speed

Address:Kamrup, Assam

my Idea 3g netsetter No [protected] is extremely slow in all the afternoon and night hours of the day. The maximum speed is measured less than GPRS speed. I feel ashamed to have idea 3g netsetter as is giving such poor speed. I complaint customer care several times but never they solve the issue of slowness. Through this fourm I lodge the complaint to idea netsetter and urge them to provide constant 3g speed....
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A
Astha Nanda
from Delhi, Delhi
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Pathetic Service

True statement, "An Idea can change you life". It is Idea only who had taken down my complain and given[protected] as my complain number.But No response , after escalating to senior people in Idea, got revert from their staff after a 2 weeks that my problem can't be solved for next 3 months. If Idea is sending bills for netsetter, then why these guys can't sort my problem. My netsetter is not working due to signal problem...
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U
ujwalsngh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but recharge didn't happen

Address:West Delhi, Delhi

my number [protected] is recharged by 500 balance deducted but mobile is not recharged...
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M
mahesh julasana
from Rajkot, Gujarat
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less amount

Address:Rajkot, Gujarat

fraud and cheater idea cellular ltd.

amount less
my name mahesh mobile no [protected] 24 February 13 mobile account balance not reason less 54 rupees my account. i am contact customer care center answer is not given refund .
please action...
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F
feradoon cooper
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea post paid internet wrongly charged

Address:Mumbai City, Maharashtra

It is upset to note that inspite of taking plan of Blackberry and unlimited internet I am wrongly charged in my postpaid bill of Mobile No. [protected] internet day to day charges amounting to Rs.1270/- inspite of subscribing internet unlimited plan and also blackberry plan. After discontinuing Blackberry plan Internet unlimited plan of Rs.199 was activated.

This subscription o[censored]nlimited internet plan of Rs.199 is not charged...
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F
feradoon cooper
from Chennai, Tamil Nadu
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postpaid bill internet charges

Address:Mumbai City, Maharashtra

[protected] I had subscribed Blackberry Plan which is not charged in the bill and also after discontinuing of Blackberry Plan internet unlimited plan of Rs.199 activated which is also not charged in the bill

Instead they had charged day to day usuage of internet which is very injust and incorrect even though Blackberry plan is activated and also internet plan unlimited internet activated which is ignored in the bill and day...
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A
amanmittal
from Mumbai, Maharashtra
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Regarding 3g additional charges

Address:Gurgaon, Haryana

Dear sir,
This is with reference to IDEA e-mail and subsequent telephonic
conversation on number [protected] dated January 24, 2013 with ROHIT
CHAVAN regarding GPRS usage for your Idea postpaid mobile number
[protected].
I had informed that now my bill is genrated as they had faced
problem in checking my billing details.
I am aman mittal .My mobile no is [protected]. I had activated my 3gbr...
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shiv ratan agrawal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding pre to post paid conversion of mobile number

Address:Bhopal, Madhya Pradesh

dear sir, I had applied on 22/01/2013 for converting my idea pre paid number and my boding wife's bsnl post paid number under the corporate plan. my number is started after 12 days. but still my boding wife's number is holding on the idea cellur end and they are regularly assuring me that it will be on the service today evening. but it is not so. my boding wife is a professor and her number is blocked 8 days before. she is so much...
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bhiwandiwalayusuf
from Visakhapatnam, Andhra Pradesh
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netsetter

Address:Thane, Maharashtra

I have purchased a new idea net setter on Saturday it has started on Thursday night so it has now started but now only 2g network is working also I had purchased this so that I can use it in my farm but there is not even 2g network not working as there is full range for idea so I am really sorry for complain...
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sandynain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No portability

Address:Delhi

My mobile no. is [protected], I had applied for MNP from Reliance to Idea on -Jan-2013 with all the required documents provided to the best of the accuracy to the idea executive (Idea office phone no :[protected], [protected]). Its been almost 35 days and still I have not received any status update from IDEA and I am continuing on Reliance network.

I called Idea office so many times where I submitted the document but those people...
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swisssri
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging Extra

Address:Hyderabad, Andhra Pradesh

My Name is Sri Raghava. I'm a idea customer and i'm a post paid user. My idea mobile number is +91-[protected].I'm Idea Andhra Pradesh Customer.

My bill has been generated on 21-Jan 2013 and the due date is 5 feb 2013 and i didn't pay the bill. They barred my services on 19th feb 2013 after 10.00AM. I padi the bill on 19 feb 2013 at 2.00PM and they resumed the services from 19 feb 2013 after 6.00PM onwards....
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