[Resolved]  Indane — Gas Booking Problem

Dear Sir/ Madam,

This is to bring to your kind reference that my father Mr. Biswajit Das is a resident of S.V.Road, 9th Lane, Birati, PIN - 700051 is a consumer of Indane gas service under Indian Oil Corporation. with the consumer no 034832. Now our distributor Seba Fuel, Chowdhury Para Road, Nimta, Kolkata -700051 with code no. 99193131of phone number is 25273434, 25270535 tells us that for booking we have to wait for 21 days after the last delivery date. Is there any Guideline from your side reffering the same.
If not please take necessary steps as we are paying the service tax. So its better take necessary actions to resolve the same.

Thanking you
Partha Das
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

We are facing a problem to book a gas (Indane) over telephone ( mob. no.[protected] supplied by Hanseswari Gas Service , 14 Rudra Main Road , Bansberia, Hooghly, W.B. Pin.712502 ). After entering all input no. requested by recorded voice in the mobile phone , no reply message or confirmation is given to us( Date : 06/04/2011 at 12:14 p.m.). We can't understand whether the gas has been booked or not .
Please do the needfull regarding this matter as early as possible.

Prasanta Nath
9, Tribeni Bazar Main Road,
P.O. Tribeni , Dist. Hooghly.
Pin. 712503 . P.S. Mogra , West Bengal.
Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu
Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks
Hi,

I have communicated them. But not getting any result. I am forwarding you the communication
Dear Sir/Mem,
Plz solve my problm booking no wrong & cunsumer no is 33161 but msg reply 3161 why ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information