Indian Oil Corporation [IOC] Complaints & Reviews

Consumer No. 13853.
Sandhya Flames
Aranmula
Pathanamthitta District
I have visited Sandhya Flames for the gas cylinder last month(12/01/2010). I booked the cylinder on 13/1/2010. Booking number is 117. Today, I demanded them for a cylinder and they told me that i will get the cylinder only after 1 week. For me, One cylinder is for 25 days. From the gas agency and my house, the distance is only 1 1/2 km. I need a simple answer, how long will it take for the delivery? I have to wait at home every day for them. I can't move anywhere because of them. If I am not available at home, they will take the cylinder back and they won't deliver the cylinder for the next time. For that reason , we are taking the cylinder from the gas agency directly if they delivery is a free service within 5 kms. This is making inconvenience for me. Please take the necessary actions.

Sir,
we booked a cylinder on 27/12/2009 with M/s jeyal Enterprises ,Tiruvallur
( 602 001). My consumer number is 12764. Still date Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had reply , what can we do , NO stock , But infront me he supplied 5 DOMESTIC cyliNDER to a hotel . When ask the agency , why & how you supplied the DOMESTIC cylinder to a hotel . His answer was `` they give more Rs. 100 /per cylieder and he is regular customar.

I request you to please considar my complient and take some action about this issue.

I have been trying to get gas in sec 4 MDC,houseno 225. I had booked gas on 30 december which was not delivered .After that I had again book the gas 22 jan which should have been delivered in 10 days.When I called for asking for gas the concern person told the gas is not booked yet and its booked on 9 feb and will be get after 12 days.i haven't got gas since two month.Its highly disappointing.Gas is neccessary resource.Some step should be taken on these people.I had called on this no 2562461.My booking no 22686

Sir, I am aconsumer of Indane gas. Consumer no 42121, resides at 3rd floor, Anusha Hospital, Plot no. 4-13-5/7, Kamalanagar, Vanasthalipuram. I had booked my gas on 28th january. Till date it is not delivered. When today I asked about my cylinder, the dealer told me, that I already have received cylinder on January 19th. On that day I was in Orissa in medical after operation.
Dealer: Shiridi Sai Gas agency
Opposite of Sushama theatre, Vanasthalipuram, Hyderabad.
Manoj Kumar Das
Copy Editor/Reporter
ETV Odia news
RFC, Hyderabad-12

I GOT THE TRANSFER PAPER OF GAS CONNECTION FROM BACKSON GAS AGENCY,JHANDEWALAN,NEW DELHI ON SEPTEMBER.2009, AND SUBMITTED THE SAME TO THE ELA GAS AGENCY, SECTOR-93,NOIDA,UP,BUT THE PERSON IN CHARGE ARGUED THAT YOU NEED TO LEAVE THE DOCUMENT AND WILL COLLECT THE ACKNOWLEDGMENT NEXT DAY AFTER SHOWING THE IDENTITY PROOF.NEXT DAY AFTER SUBMISSION OF TRANSFER PAPER,AGENCY WAS SEIZED.AFTER NUMBER OF VISIT TO THE AGENCY,I CAME TO KNOW THAT,AGENCY WAS SEIZED DUE TO UNKNOWN REASON.I HAVE BEEN MAKING MY EFFORTS FOR COLLECTING THE DOCUMENTS SUBMITTED FOR THE PURPOSE FROM MY END,BUT COULD NOT GET THE PROPER RECOURSE.
I NEED YOUR HELP IN THIS REGARD,SO THAT I COULD GET GAS CONNECTION.

CLIENT NAME :NOORUL HASAN KHAN
COUPON NUMBER :23364(BACKSON GAS AGENCY)
MOB.NO. [protected],E-MAIL ID.[protected]@fcsltd.com

Dear Sir,

With reference to the subject cited above, most respectfully I beg to inform you that I have resigned from IOT Infrastructure & Energy Services Ltd. on 20th Aug. 2009. I was working with IOT Infrastructure & Energy Services Ltd. (Formerly known as Indian Oiltanking Ltd.), posted at Sivasagar project site, Assam from Jan.2006 to Aug. 2009, having its Registered and Corporate Office at 103, Spectra , Hiranandani Business Park ,Powai, Mumbai 400 076.

Sir, After I resigned from IOT Infrastructure & Energy Services Ltd., project site office GGS-1, RDS, Sivasagar, Assam , have also issued me Employee Clearance Form / No Objection Certificate (NOC) on 13.10.09 .

After getting my Employee Clearance Form / No Objection Certificate (NOC) form IOT Sivasagar, Assam site office, I made several communications with H.R. Department of Corporate Office Mumbai through e-mail for my final settlement and release of Provident Fund . But all my requests were nullified by company from getting the Provident Fund.

So, I, therefore, request you to kindly look into the matter and take a necessary action for early settlement of my Provident Fund.

Anticipating your kind and necessary action please.

Thanking You
Yours truly,



(Kazimuddin Ahmed)
Dhai-Ali, Ward No. 2
P.O. & Dist- Sivasagar
Assam -785640
Cel No. – [protected]
Mail-id- [protected]@sify.com
Provident Fund A/C. No. MH/43482/386

Sir

I aged 73 years old I have shifted my residence from KK Nagar to Arumbakkam because I am unable to pay the higher rent which the landlord asked.

I shifted my house and transferred my GAs connection from KK Nagar to Aminjakarai GAS LINKS gas agency.

At the time of transfer I got my cylinder booked and they have provided new cylinder. When my other cylinder got empty I went for second booking by that time the GAs agency demanded a change of address proof.

I am unable to get an address proof for my new address :

ie 76 /3 Pillayar Koil St, Arumbakkam, Chennai 600 106

I approached my bank account - since I am pensioner - Indian Bank at Anna Nagar near Rountanna. They also asked me a change of address proof,

I do not understand what I have to do to book my new cylinder and my change of address to Bank account.

Please try to clear out my issue. As such I am maintaining a Mentally Handicapped patient with me for more than 2 decades

thanks
V. Brahadambal

Dear Sir,

I am a customer of Indane Gas Service, Shanti Indane, Palam, New Delhi. My consumer no. is 16061 on the name of my mother.
I had requested for delivery of Gas Cyllinder on 28th Jan, 2010 and the booking no. is 14046 by calling on 1260.
The cyllinder has not been delivered yet and no one picks the phone at Shanti Indane[protected]/[protected]. Also, previously when they delivered; they stole approx. half of the Gas and their service is pathetic.

Could you please help in this regard. We donot know where to complain.

Many thanks,
Anand Srivastav
+91 [protected]

sir Iam resident of CR Park New delhi,my Indane Gas consumer no 15298, offlate I am observing that my Gas cylider are finishing much before their due date,usually one cylinder used to last a minimum for 20-25 days,but for last 3/4 months they are finishing within 12-14 days strangely,I am a retired pensioner and with this kind price rise it is difficut for me to sustain under these circumstances.Request kindly see into thses so that you are able to take necessary .

Dear Sir
I am having gas connection of INDANE and distrubuter is Abhinav Gas Sector-13 karnal Haryana.First of all there phone is always busy and when connected the response is very bad/rood. They will not book the gas before 21 days of last booking and further to that they told that 21 days after delivery of gas cylinder and they deliver gas cylinder after 8-9 days after booking. total of more than 30 days for every gas cylinder.When contacted perossonaly they misbhevaed and very rood. Even they told that we will not book do what ever you can do and we will also harash in future.
Please help
Ajay Pawar

Baldeo Mathura
Sawati Gas Service is doing black market of lpg gas.

I have book a cylinder before 15th days but there are no cylinder available till now. and the workers of swati gas service is hidden from three days. they are not open the firm beacause the consumer is waiting from 16th days.

so Pls do somting.

Hello,

I am not getting proper Gas services from the concerned Gas Agency of Maihar, Distt.-Satna(M.P.).
I requested the agencies a lot of times even though I am unable to get the proper services at time.

Please help me to solve this serious issue asap.

Requesy you to please call me in my no ([protected]) so that I will let you know in detail about the major problems which I am facing here in Maihar.

Thanks in advance,
Gurujee,
Maihar, Distt.-Satna(M.P.).

I had gone to Rampoorna Gas Agency in Meerut (Uttar Pradesh) for new connection but they refused to give the connection without gas stove when i told him that i already have 4 burner ISI marked gas stove and i really do not need new gas stoveit .then Owner clearly said this is the only one of the medium to make some good money on new connection otherwise what we get in new connection,Can some action be taken against this corrupted agencies and get the needful done for the the needy customer....

Rgds,
Rajeev

Dear Sir,
My name is Amit R/o Jawla nagar, Shahdara, Delhi-32. And our cylinder booking number is 26398.
Every time I make a call to book, first they dont pick their phone and after few regular calls from my side, they book. and Everytime they delay in delivering cylinders even more than 15 days late. and they dont handle their customers politely.
Kindly Request you to please help me in this matter and take actions ASAP.
Thank You,
Amit Budhiraja
Jawla Nagar, East Delhi, Shahdara.

Dear sir or Madam,

My name is Virender Gupta lives in Delhi. I have a gas connection No. 9760 from Dhruv gas Service, who is authorised to distribute LPG cylinders of Indian Oil Corp.I want to draw your kind attention towards the problem that is continuosly facing by me and my family due to non booking of LPG cylinders because of telephone nos. provided by the aforesaid gas suppliers are not working regularly.And if we have booked gas at the desired no. given by them, then also not reaching the gas even after continuous remind at the office of supplier. Also we cannot do much because the contact nos. given by the supplier as well as Indian Oil Corp. are not working frequently even the emergency nos. which are provided for emergency complaints like in case of gas leakage etc.
I am giving the telephone no. provided by the supplier[protected], 23540370 and of Indian oil Corp. Emergency no. [protected], 23513192, 23411282 for your reference. please try the aforesaid nos. when you have spare time and then think of response.
Even in case of gas leakage of cylinder on 05/02/2010 received by me on
29/01/2010, ihave tired of trying calling the emergency nos together with general nos. of suppliuer. But there is no response.now i am complaining on this around 5:15 p.m. (noon) , but i have not changed my leakage cylinder till date[protected]. Now, i am tired and want to know the better way to tackle the matter.
Sir, please see the matter i can tolerate the non boking and delay in delivery of gas, but how one can tolerate the matter relating to others'life such as gas leakage.
Hope for positive action and reply. Waiting....
Thanks & regards
Virender Gupta
Add:- 1878/140, Ganesh pura, Tri Nagar , Delhi-110035
Contact No:[protected], 27388390, [protected]
email id:- [protected]@yahoo.co.in

Reg. No. (Gas):- 9760

Details of LPG supplier of IOC(INDANE)
Dhruv Gas Service
site no.3, jhandewalan, new delhi- 110055
Tel No.:[protected], 23540370

I am a bonafied consumer of INDANE LPG bearing Consumer No.- 12910 at Sambalpur under the distribution of M/S MUNDA GAS SERVICE. I have booked for Gas cylender on 29.12.2009 bearing booking No. 3954. But till date the distributer has not issued gas cylender to me. It is very regret to say that there is mass black marketing of gas cylender occure in Sambalpur, for which the genuine customers are suffering a lot. The distributer intentionally issue gas cylender to non consumers in price. After repeated request the distributer harrashed me a lot. It is my request to cancel the lisence of M/S MUNDA GAS SERVICE to stop Blackmarketting & degradation of company immage.

I have booked for LPG gas to our dealer RAMA GAS SERVICE, Sitamarhi (Bihar) vide their cash memo no. 3042 on 10.1.2010.
Our consumer no. is 182.
the system of the Gas Dealer is to book a Gas is - he books for the Gas one month after when customer receives the previous Gas & the delivery will takes aprox. 50 days latter. It means the user should consume the 14 kg. LPS in 80 days. How it is possible? In the open Black market the LPG is easily available in Rs. 500/- t0 750/- . I don't able to understand from where the in the Black Market it is availabe? If consumer becomes in need urgently for Gas why not it provided by the INDANE to deliver immidiet to those customer who wants to purchase it in Rs. 500/- instead of 320/-? to avoid the purchase of a Commercial LPG.
After passing 25 days the Gas is not delivered uptillknow to me. My mothers age is 74 years & he is suffering from hreat dieses & dibities. It is not possible that food will be prepaired with wood firing due to the smoke of burhing of wood or K. Oil is harmfull for her.
So, Please assist the dealer to provide the same atonce.
Thanking You.
Arun Khemka

My name is R. Vaidyanathan, My Customer No.10579 for supply of Indane Gas for domestic consumption. I registered for refil after 25 days of supply of the previous cylinder on Jan 20th 2010. Till date they have not supplied. However the supply to other customers who registered for refil after me have been supplied. There are mall practices going on during distribution at "Meenakshi Indane Gas Agencies" 13/184, Pattamangala St, Myiladuthurai 609 001.

sir,
I am Rtd Dy. Traffic Manager of Kandla Port Trust, Gujarat Settled in Chengannur, Kerala. After settling Kerala I am facing lot of difficulty in getting refilled cylenders in time even though I am having two. Never they will give two filled in cylenders. We have to wait 45 to 65 days after booking. Now they have changed to Electronic booking by dialing 1260.
Due to delayed supply of filled in cylenders my two gas cylenders were empty by 21.01.10. I tried to get some help by contacting 1260 and agent on telephone. But got one filled in cylender only on 03.02.10. Even though I tried to book the other cylender on 05.02.10 the electonic booking at tel.no 1260 is not accepting my booking. I contacted the agency PARUVELIL GAS SERVICES at CHENGANNUR, Alapuzha district on telephone for assistance, But they have shown their helplessness. My consummer No.is. 25211. I am a registers consummer from 1984. and I have not faced such problems of shortage in Gujarat. I tried to contact on tel. no 155233 and[protected] and[protected]., but got no response. So lodging this grevance for redressal early.
Kindly arrage to get the next Gas cylender booked early to avoid hardship to me and my family. Regards.

Honerable chairman,
Indion Oil Corporation.

subject:- regarding delay in gas cylinder by gas agency.

Dear sir,
I would like to bring litigation against M/S Etah Gas Service, Etah- uttar pradesh .The agency does not deliver of gas cylindre after booking within a week.Over twenty days the agency canceles my booking number and told me that again booking.I have booked at 119/18 on dated[protected].connection no. E-4833.I have complained to field officer Mr.SEHDEV SINGH.in divisional office AGRA(uttar pradesh) as well as in NEW DELHI at toll free no.[protected],.The reason behind delay in supply is due to illegally supply gas cylinder to un autherized others.Field officer Mr SEHDEV SINGH also involved to the agecy.No action is taken by divisional office of INDANE GAS.
Isincerly request you taken necessary action.If not I will loose confidence on I O C administration.
Thinking you
Dinesh kumar
[protected]