[Resolved]  Indane Cooking Gas / Mini Gas Agency, Mukkada, Kundara - 691 501 — reluctant in supplying gas and rude behavior

Mini Gas indane agency at Kundara, Kollam District, Kerala is harassing customers for a long time now. They are repeatedly making delay in supplying refill to their customers. The staffs posted there have been behaving to the customers rudely. They are reluctant to pick the phone up too.
For the past few refills, they provided to us with out delay. one week before when we contacted them for another refill, they said they will not provide gas unless not booked. When we ask for booking, they said we have to wait one more week for our refill to be booked. Now that we have finished with both our cylinders. They says it may take a few weeks more before our refill be delivered also they didn't give us a booking number too.
We are having trouble with this agency for a long time now. The customers with other agencies like Bharatgas in the nearby areas don't have trouble in getting their refills.
Kindly take necessary action to get refills provided regularly and do the needful that the staffs the agency appointed behave to the customers decently.
Thanking you,
yours faithfully,
P. Viswanadhan