Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,

I am residing at Indurapuram, Ghaziabad and have a connection with the Indian Dealer - " YADHU GAS AGENCY " Site - 4 Sahibabad . They have - 2896034 / 35 /36 . But they do not pick the phone any time you call, we have to go in person to book the gas .

Is there any solution to this problem, without taking leave from office can we book our gas .

Regards,
Rajender Singh Rawat,

Customer ID : 23731

is there any time framewok for supply of lpg.what are the process of booking and after how many days lpg is to be supplied to the consumer.distributor says that after booking lpg shall be supplied after ten days and then after twenty one days booking shall be done.is this process according to company norms. we are facing this situation at vaishali gas agency .saguna more, danapur patna.bihar.india

Dear Sir,

I have switched over my job from Amlai(M.P.) district Shahdol to Bhiwadi(Rajasthan) district Alwar.
So I have taken transfer of my LPG gas connection from Amlai Indane to Indane Gas, Bhiwadi on 22nd Mach, 2009 but on several times approach to Indane Gas, Bhiwadi Near Central Market they have not accepted my transfer document and replied in one sentence " Regulator is out of stock, whenever we receive regulator from company we would be able to accept your document".
Sir, as you know I am a service man than how it is possible to approach daily this office?
Also our family is facing lot of problem without LPG connection.
Kindly arrange to provide the connection at the earliest.

My previous Consumer No.1823509 dt.25/01/2000

Thanking You,

Harish Shrivastava
6/663, U I T
District-Alwar
Bhiwadi(Raj.)

I am consumer of Indane gaswith consumer number 74934 (with domestic single cylnder type).I had to shift my residence from Kowdiar Thiruvananthapuram to Kanyipuram, Thiruvananthapuram.So I transfer my gas connection from B.P gas agencies Kowdiar to Guhan gas service Thiruvananthapuram.I went the Guhan gas agencies with the documents of the gas connection along with the agreement paper and its copy of ahouse taken for leese within the area of supply of Guhan Gas service. .I reached the Gas agency at 11am on 13 thApril 2009. Then they asked me to come in the afternoon because the transfer of gas will be done only in the afternoon. So again went there at 3pm .Then also they said to come on 15th.I had to went there three more times and they are postponing that they couldnot do it right then because they are busy.On the fifth time I asked whether I could get a complaint book or complaint number they made bad comments on me.Tthe staff of the gas agency also were saying bad comments and was laughing at me.I asked whether I could know the name of the person, they said he was the manager of the gas service and I couldn't do anything as complaint against him.
sir what should I do to get the gas connection to be reinstalled.

Our Gas Agency is Rajasthan Indane Gas Service, Mala Road, Kota Jn(Rajasthan) their delivery is very poor in this area. They take a long period for delivery after booking or booked after 21 days, when we compare with other agencies in Kota. Now We booked on 26/03/2009, still they have not deliver till date. Now when we enquired our neighbours they said they got gas at a time two cylinders. Today I call[protected] to our supply agency, he asked your cylinder was return and cancelled booking on 11.04.2009. Every time my mother's presence at our house.

It seems very difficult for office going ladies to prepare food in the morning.

Please do need full.

Sd/-
Vikas Gupta

dear sir/madam,
my consumer number is 22986. i had informed about the refilling of the cylinder on march3rd week 2009, till date they have not supplied the cylinder and when we contacted them we are getting the same reply of sending the cylinder by the evening 7 o clock. They have been telling these for the last one week. moreover they are not giving proper response when talking over phone. i kindly request you to take necessary action against that agency and make them to give the best service for us.

respected sir/madam,
this is to in form u that the "HARWANT JYOTI ENTERPRISES...KAHNUWAN ROAD BATALA"..is not doing work acc. to the guidelines of the company. On every saturday of the week, this agency does not provide the gas cylinders even if the refill is booked for that date...even their behaviour towards the customer is harrashing.
Moreover, we are not allowed to meet Mr. CHEEMA... WHO IS THE OWNER OF THIS AGENCY.
So, please do the needful to solve this problem.
thanking you!

Dear Sir,

One hour back i went to Sai Enterprises (Indian Oil petrol bunk at Ekkaduthangal Chennai), to fill petrol. I gave rs100/- and asked to fill the petrol. The person who filled the petrol showed the meter in his hand which showed 1.00 ans immedietly took it off from my sight. The consumer will think it is rs100 and will not mind. I faced the similar problem some months before and these people have not changed. This time i took the vehicle out and then came back to the bunk and stated that i ws not okay with the filling of petreol, then the person told oh sorry we filled only 1 Ltr. I know it ws a clear cheat and went to compliant to the manager, that was not responding properly and he asked me to write a complaint letter to IOCL, instead of slapping the person who cheated. I shouted at them and came back to office. I tried the IOCL site for lauching the complaint but in vain. if that bunk is sealed, i will happy to see that. Corruption everywhere.

Venkat

Sir,

i booked my cylender more than about 21 days but i did got any action regarding this, my recidence just half a Km distence from Indian Gas godown, still i am getting Bad response from the Agency (Reliant Indane Agencies) My consumer No.1613,



kindly draw your attention towards my complient

thanking you,

Veeran kutty
Karakkaparambu
Wandoor
Malappuram(DT)
Kerala
[protected]

our supplier P S GAS AGENCY, HATIGAON, GUWAHATI has supplied emergency cell no in their receipt as[protected],[protected] . I had a incidence of leakage of cylinder and on emergency I contacted these numbers which responded saying they are not related to such agency or emergency services. These numbers are actually printed in the recipt book of the distributor. there are are two other numbers[protected],[protected] which are also provided in their address column - these number remains switch off.

Dear Sir,

Though I am a double cylinder customer of Freedom Gas, Birati, Kol.51, but Freedom Gas is not taking any booking before 26 days of delivery of the first cylinder. Why?

Shall we only get resuts by going to the media & etc.? ... Why not the company itself give us justice?

Freedom Gas's delivery men do not carry their weighing machine and always give less weight of cylinder, which will go less than a month.

Sir, All companies having online booking, Please help in this regard. How can i booking Online.

I am Janakiraman residing at Arthi Nagar Chennai. I have applied for new gas connection through Sree Chella Gas Agency on 4-Nov 2008. Till Today(15-April-2009) I have not been provided with the gas connection even though I have been allotted Gas connection from the Government on March 2009. I could find this is the worst Gas Agency with agrrogent ladies like Susheela working there.
They don't know how top behave to the consumers.
I need the contact numbers of Indane Higher officials to register a complaint against Sree Chella Gas Agency.
I strongly believe this kind of issues are being faced by lot of consumers.

Hi All,

this is third time I have been cheated. As this perol bunk is on my way to office I prefer to go there.yesterday also I went I have filled for 100 ruppes.when the person said its filled I have seen that the reading was showing 100. I came out of the bunk and saw that the petrol sign in my bike still shows the same sign indicating "fuel nill".I feel for the way they get degraded themselves in the name of INDIA.

petrol bunk location:paradise circle, secunderbad.

Please take acion so that others wont face the same issue.

Prashanth

Dears,

I am transfer from Delhi to Khanna, also i hv transfered my cylender of indian gas transfer to Khanna, with all documents, but therer is indian gas authorised dealer M/S Lakhbir Enterprises, he is refusing to give my cylender, 1st times he has demand my address proof with attasted by Municipal Council, when i hv done this attastation from the MC, now he is demanding the new dtls,
Dears i am daily comming to his office and he is always demanding a new documents, , , , , this work is happening last 8 days, pls advs what will time i hv recvd my cylender... also advs what will i do for this...?

I have complain of Vasno gas service, RURA kanpur dehat to responsible officer of IOC but there is no action I think everybody involve in black marketing alongwith IOC officers.Here I have attached all mail whatever I have sent to IOC officer,

[protected][protected][protected][protected][protected][protected][protected]-
From:
complain <complainbox.[protected]@rediffmail.com> | Add to Address Book | This is spam
To: [protected]@indianoil.co.in
Subject: Fwd: Re: Re: complain of Vasno gas service Rura kanpur dehat
Date: Tue, 14 Apr 2009 02:12:33 IST
Cc: [protected]@rediffmail.com

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Hi sir,

Please consider my complain otherwise we will handeled it diffrent type.
so We are waiting for you response.


Team
Complainbox

Note: Forwarded message attached

-- Original Message --

From: "complain " <complainbox.[protected]@rediffmail.com>
To: "sudhakar giri" <[protected]@rediffmail.com>
Subject: Re: Re: complain of Vasno gas service Rura kanpur dehat
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Hi sir,

After complaing this mail the behavior of owner(Naresh Mangal)was some changed but now a days he is following same so we have alots of trouble which is created by owner. one thing May I know after howmany days customer get next supply (21 days or 40 days) what is the exact duration please let me know because of he delivered next supply of LPG to customer after 40 days.

We are going to complain of his in vigilance department of Indian oil.



Thanks & Regards

Sunnny
Complainbox.81 group

On Tue, 06 Jan 2009 sudhakar giri wrote :
>Kindly give your name, address, contact no. and consumer no. so that the matter may be further investigated.
>
>Regards,
>
>For Indian Oil Corp.Ltd.
>Sudhakar Giri
>Sales Officer
>
>
>On Tue, 06 Jan 2009 complain wrote :
> >
> >Hi Sir,
> >I have a complain regarding vasno gas service Rura kanpur(Dehat)Behavior of owner(Naresh) is too bad.every people who has conection of LPG from him suffer each and every day. Could I know the whole process of LPG cyliender because he give next supply after 50days and there is no rules and regulation provided by indian oil everythigs depends on owner.
> >
> >So please take action against Vasno gas service otherwise I have to go at higer level.
> >
> >Please do reply me which type of action taken by you.
> >
> >
> >Regards,
> >SUNNY
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Dear Sir / Madam

I Mr.U.Srikanth gave request for second sylender on 21/03/2007 and they gave me waiting list of 875/25 and consumer no K-26452 in the name of my father (Mr. U SHYAM SUNDER RAO) at Kalpana Gas Agency, KPHB colony Kukatpally, Hyderabad-72.

i visited so many times to agent but till date i did't received sylender and they are saying that sylender not sanctioned from head office.

now i request you to sanction extra sylender and look in to the matter.


regards

U.Srikanth

[protected]

There is a gas connection in the name of my father in law, connection no. is D-2908 of M/s Domestic Gas Service, C-75, Sector-O, Aliganj, Lucknow of Indane Gas. They supplied me a gas cylinder on 28.03.09 which was leaking and smelling very badly. I have reported so many times to the Dealer. But got no response. Defective gas cylinder is kept in my house, which may cause serious accident at any time.

Please take remedial action at your end.

(ARCHANA SHUKLA)
MMIG-1/26, SECTOR-A, SBI COLONY
SITAPUR ROAD SCHEME, NEAR RAM-RAM BANK CHAURAHA
ALIGANJ, LUCKNOW

[protected] (MOBILE)

sir i am resident of seohara when i goes for registration of a new connection then manager of seohara gas service Seohara Bijnor says the new connections are banned so you come later while they are charging 525 Rs for SV & gas book from hundred of consumers and they are keeping gas & issued double cylinder themselves and sales these in open market (black)
i also talk to area manager & chief area manager in this refrence but there is no result it seems they have feel good with the distributor please tell me it is right or wrong
the distributor charges 313 from godown instead of 305 and charging 320 to 325 for home delivery
please take some necessary action against this
maya ram
milkiyan seohara bijnor

I am an indane gas cons cons no;28793 with Bright at COIMBATORE. After returning back from out station after 6 months and 10 days, I was asked to produce an appn alongwith zerox copy of ration card, show original deposit voucher personally.When I went to the agency I was asked to produce zerox copy of the original deposit receipt as well.Zerox copier being 1 km away and at first instant they have not asked for zerox of the same, I have told them that they will be given the copy when coming for verification. The staff was so rude that they will not book untill I give them the copy.Now I am without gas for last 4 days.I wouldn't know whether the supply would be effected or not. When contacted the Customer cell Mgr Sri.Thiyagarajan, he has assured that the supply would be given and verification done alongwith supply. Till today no action.
Why such conditions first of all ??? Going out of station is not a reason for default!! I request that such terms should be scrabbed.Kindly redress my grievance immly since I am without gas now.