Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas Agency — MIsbehaviour/delayed service

I P.R.Narayana, am husband of T.N.Anuradha, holder of connection no.DG6027. It is with Dwarka Indane service.TIN no.[protected]. Address-K-1/4, Rajapuri opp.sec-5, Dwarka, New Delhi-59.Tel no.25343187, 25343457. I had booked a cylinder on 22/05/09 telephonically. They refused to give the booking number..and said the cylinder would be delivered in two working days. Even after 5 days it was not delivered. Repeated reminders elicited the same stock reply that it would be delivered within 1 day.On the telephone the staff were not only abrupt but also rude.

Finally, I was compelled to go to their office. At their office they were again rude and dismissive.They insisted that i had no right to go personally as all matters are only dealt on phone.

The behaviour and dishonest attitude of the staff at DWARKA INDANE GAS SERVICE is unworthy of decent human beings Strict action must be taken against errant staff.

I am Mohamed Shabeer, holder of connection no.167897. It is with Pooja Indane Gas service.TIN no.[protected], CST No: [protected], Address.D.No: 766/B/V, Jubaidha Building, Unichira, Thirikkakara, Kochin-21, Kerala.Tel no.2575229, 2576591, I had booked a cylinder on 13/12/09 telephonically, the booking No: 849, and said the cylinder would be delivered in two working days. Even after 5 days it was not delivered. Repeated reminders elicited the same stock reply that it would be delivered within 1 day.On the telephone the staff were not only abrupt but also rude.


The behaviour and dishonest attitude of the staff and giving at Pooja INDANE GAS SERVICE is unworthy of decent human beings Strict action must be taken against the agencies.

Dear Sir,

Already I made complaint not delivered till now from LIPI GAS AGENCY of Sambalpur of Orissa.My gas consumer no S18715.I booked on[protected] for Gas.They replied within 3 to 4 days I can get.After 10 days also they replied to get on same day when I called.I have One cylinder.May I get another one or not.I gave the complaint earlier for same 5 to 6 days back.There is no response from Indane gas agency or by dept.Be patience is not the solution.Atleast we need a answer why they are delaying to supply of Gas & when we expect to get it.

Thanking you,

With Regards

Golden Gas Service at in Ansals Vypar Kendra Gurgaon, Its Service - least said better it is. It has always been a huge challenge to book a gas Refill. Inspite of 3 phone lines/ tele nos., you never get their phone, no matter what ever time you call. Its so irritating, always one needs to go to the shop & book a refill. This is at times a waste of time & money, considering todays hectic life.

Today LPG is necessity for all o[censored]s. Do you all agree, do we have time to waste in booking a Refill ? each time it gets over. Gas pipe lines to our home is far flung thing. Can't the concerned authortity do something on this on urgent basis to improve this common menace. After booking the LPG supply is from (15 to 21 days). - Can we wait for so long ? Taking new connection is not simple, then again this will also face same issues.

Why can't the authority if listening, increase no. of LPG Retails Outlet in a certain KM Radius ?. Is there any department which check the functioning of Supply & Retail distribution.

I think unless WE solve such kind of Issues faced by Common Man, our country really developing is a far Cry. Pl WAKE UP TO THIS PROBLEM.

Thanx/RB

i have my gas connection KM 5009 with Kandhari Gas, Sector 2 Rohini Delhi I requested for a refill in the month of march 2011 and the cylinder was delivered to me after 2 requests. that to after going to thier office in person. I again requested for refill on 4.4.2011 followed by reminder on 8.4.2011 and 23.4.2011 On 23.4.2011 The agency told me that i have booked the cylinder on 8.4.2011 only To keep a record for future I applied for refill in writing for which the agency staff refused to accept my letter and told me to go to Indian Oil for taking proof of booking Is the agency right ? Shall I go to Indian Oil/ministry of petroleum/court/higher authorties or on huger strike every time for getting my cylinder refilled. is the agency staff so powerful that they can harass any one kindly help me ([protected])
ks.[protected]@yahoo.co.in

Dear Sir

I have booked for supply of gas on 6.5.2009. Till date their agency SRI VENKATESWARA INDIANE GAS SERVICES no.2/247, poriyakurichi main roade, periyakurichi, NEYVELI-607802 TEL[protected] has not supplied the gas, I am at a great difficulty for so much delay. Can Indian Oil do something?
My consumer No is 00150 D.balamurgan

I CAN SUBMIT MY ATTITUDE.BUT OLD AND SICK PEOPLE ARE SUFFER A LOT FROM THIS CRIME.IT IS REALY A CRIME OF GASS AGENCIES BEACUSE IF WE HAVE 6 HUNDREAD MONEY WE GET GAS.IF WE BOOKED AND OUR TERM HAS COME YET, IT IS VERY DIFFICULT TO GET IT.IF WE WANT A CYLENDER HIRE A AUTO, AND COLLECT IT FROM GAS AGENCY OFFICE.OLD AND SICK PEOPLE IT NOT PRACTICAL.

We booked for a domastic Gas cylynder with your dealer, North End Gas Centre, Prashadpur, 11 No. Rail Gate, Barasat, N. 24 Pgs[protected]/[protected]as early as on19 Sept' 09. But N o GAS SUPPLIED thus far! They do rot even receive our phone calls!

Their Performance, unfortunately does not seem to be customer oriented. So far as the press report goes there is no Darth in the supply of Domestic Gas, but North End Gas Centre proved to be a habitual defaulter, viz, to mention a few instances,

Gas booked on 19 Sept' 09 NOT YET DELIVERED
Gas booked on 11 July' 09 was delivered on 27 July' 09
" " " 4 May' 09 ' ' ' 14 May' 09
" " " 10 Feb.' 09 was delivered on 5 Mar.' 09

We are extremely inconvenienced. No Gas during the Pooja Festival! Our repeated Telephone calls remain ignored - time and again no body with North End office cared to pick up the receiver ! Would Indian Oil Co. display sweet reasonableness to help us out and oblige?

Thanking You.

Consumer No. T 00653

IOC / Indane Gas — Not Picking up phone/Delivery

Sir,
I am consumer of Nataraj Indane Gas Agency at Yelahanka Bangalore with the Consumer No: 12938. The Agency phones 28567554 and 28567553 are continously either busy or no reply. Obviously they keep the receiver of phone aside. This I have confirmed myself. There is abnormal delay in delivering the gas cylinder. I am staying in HIG C-6/90 KHB 5th phase which is less than 1.5 Kms from the agency office. I booked for cylinder on 25th May 2008, and inspite of two personal visits, and four telephone calls, the cylinder is not yet delivered. To make one call and talk to them itself is a very frustrating experience. I hope some solution could be found for this problem.

Indane gas ( IOC) — New connection rules by Tamil nadu governmant

Sir,

I am S.Karthik form Salem, Tamil Nadu. My nearast Indane gas agency is ANNAI GAS AGENCY, Meyyanoor, Opp Sri Gogulam Hospital, Salem -636009.

As per Tamil Nadu government letter dated Letter Ms. No. 162 Dated: 9.9.2008, This for don't force Ration card for the New Gas connection. As per the GO any other documents for address and ID proof is sufficent for New connection. But still the Indane gas agencys are not following the Government rules.

The are asking Ration Card for new gas connection. I need the India Oil Corp Rules for new gas connection.

Regards,
S.Karthik

Government GO : Letter Ms. No. 162 Dated: 9.9.2008 (http://www.tn.gov.in/tamiltngov/tamilgos/cfcp/)

The letter given In tamil

I am a.s.mishra from Hazaribag (jharkhand). I am intrested your new gas connection ruis of IOC.
I need the rules of IOC about the new gas connection in jharkhand & Bihar.


Regard

A.S.Mishra

January 02, 2010
Because I travel frequently on professional work I don't book regularly for delivery of domestic gas to my residence.
Last week, when I went to the distributor Sabari Gas Agencies on EVR First Lane, Chennai 600 084, across the street from my residence, I was informed that my account (which my family has had since 1980) was DEACTIVATED. This is unwarranted as well as ridiculous.

I was required to provide new and additional proof. I did so and I was told that my request was pending for at least one week, until verification.

RESIDENTS ARE NOT CRIMINALS. Legitimate Consumer rights are superior to these useless and time wasting regulations.

STOP this consumer harassment and deliver without delay.
I suggest you contact Sabari Gas Agencies and resolve the problem ASAP.

Professor C. Karunakaran
Chennai

Dear Sir,
We have a LPG Connection consumer no.5077 Name.C.Doraiswamy.Every month we book cylinder through land line phone.In this process the phone number i have tried to book a cylinder is too busy for a long time.After we informed to gas agency MD the problem is rectified.
Gas agency name:AMBAL INDANE GAS SERVICE, 103, S.V.K.Complex, Sathy Road, Saravanampatty, Coimbatore-641 035.
Also we want to know
1.Ration card is must or not for applying the new Home LPG gas connection?If it is not what other proof reguired for getting a new connection?

2.Last Month I have booked my cylinder Dated.[protected].But the billing date is[protected] and the delivery date is[protected].this process is taken place for seven days.We want to konw rules and regulations for this process.
3.We want to know how many days reguired to book another cylinder.
4.How many days for delivering one cylinder to another cylinder.Is there any rules please send to us.
5.After you are sending these details thee LPG delar denying for booking a gas cylinder?Where to complaint?
6.Please aware the rules and regulations for all the consumers.
7.In all the districts delars are compelling the consumer for to sold a gas stove of every new LPG gas connection.Is there any rule for forcing to buy a gas stove for new connection.To avoid this problem please guide the new customers.
8.Every six months two to three persons per villeage are comming to inspect the inspect the gas cylinder, tube, Regulator.In this process they are charged an amount of Rs.40 and compelling for replacement of tube.To avoid these types of misbehaviour please guide us.

Yours obediantlly,
D.Thirumalaiswamy.

I am narendra Agrawal from Barmer(Rajasthan) I am intrested your new gas connection ruis of IOC.
I need the rules of IOC about the new gas connection in Rajasthan.


Regard

narendra Agrawal

Even if you have Ration Card, you should buy with Cylinder all the following items: Stove, Tube, Trolley, Apron (of different makes like Butterfly or Pigeon) from them which they call Package, and if you need to buy additional gas, then you have to get atleast one of the following: Flask, Fry Pan or Cooker (of different makes like Butterfly or Pigeon). But unfortunately, in the letter sent by Indane Gas states the we are not forced to buy any other items from them and its entirely up to us to buy. When asked the dealer, they say that they are forced to sell the merchandise by IOC. I saw a poor couple in need of Gas additional, that too with limited money paying in changes to buy the minimum rate merchandise from the dealer for an additional cylinder. I think the IOC officials are bribed by these manufacturers (Butterfly, Pigeon...) to sell their goods along with gas. Government should take strict action with the Dealer who are following corrupt practices and cheating common man, who are in need of the Gas.

Indane Gas — rule regulation not follow

hi sir i am indian gas cosumer in 15 years days booking and home delivery not 20days give consumer its a very big problam pls sir some do i request toyou take action code[protected]

Yes, I agree with Mr.Thirumalai. customers have enough rights but all the gas agencies are ignored the government rules, i think even if we register a complaint, nobody will take strong action against the agencies.That is why, all are threatening the people. finally as a citizen of India we are suffering. so i am suggesting that a strong Law should be imposed against them then only they will follow govt. rules.

Kya New Gas Connection Kay Sath Chula, pipe jarori lena HP Distibutor tho asa koi rule hai thu is letter ka no. send kijiye agar jaruri nahi hai tho us letter ka no. send kijiye with all particular

SUB: New additional connection (SECOND CYLINDER)

Sir,

I am K.Shanmugarajan, No.7, Nethaji Street, Nadar Keela Theru, Sattur having gas connection Cunsumer No.26501 from Indane gas agency of M/s Ramya Indane Gas Agency, Sattur.

The said agency has intimated me for second cylinder with 60 day time from 06.05.2011. Today (21.06.2011), I am sending all the relavent document for getting second cylider.

I am having all the document except ration card, it was applied and getting delay due to recent election time.

They have simply reject for not having ration card, eventhough I am ready to produce Indentify proff of PAN Card, Votor's ID and for Address proff of Bank Pass Book, LIC Bond etc.


Regards,
K.Shanmugarajan E-mail ID : msks.[protected]@yahoo.com.
cell no. : [protected]
[Complaint comments] Read comments [Complaint comments]

Sir,

Sub: Undue delay cuasing drives festival to dysphoric condition needs immediate action reg.
Ref: Consumer No: 19469 Agency gas link 4733

In continuation to the above subject We have booked for refil on 26/12/2012 with our agency : Gas link, 390 old No. 240/3 P.H.Road, Aminjikarai, Chennai 29. Ph:[protected].

Until today we have not received (ours is Saturday Card) This has put us the consumer in a dysphoric situation in this Important PONGAL SEASON. Despite several reminders - 'we are sending is the answer' mere progcrastination, urgently needing a check whether any manupulations is in vogue? for fast buck, at the cost of gross negligence o[censored]tterly dependent consumers.

This is complaint may immediately redressed-we too have family and children need to celebrate Pongal Festival.

With much antipation of favourable action immediately,

P.N.Thiagarajan

This true, Even in delhi the condition is worst for IOC Petrol Pumps. This Pump is on NH24, Near Mayur Vihar P III Turn. I have encountered this incedant fifth time.When you reach the pump three guys will attend you a time, the first one will ask for the amount...Be it what ever you say (if in mutiple of 100), the other guy will fill for Rs 100 then will ask for whether you have asked for 100 or more, the moment you say 500 or any other number the first guy will come into picture and say " sir kindly put you window glasses on, he (the third guy) has to clean your wind screen", meanwhile the second guy will start filing our car's tank without put the meter at Zero, now you didn't notice for the meter, so at Rs 400 meter stops, you pin point saying its 400, the first guy will say ya it 400 as 100 was filled before, so 100+400 = 500. If you are clever enough to check the meter they will fill you with 500, and thats what I am doing since I was cheated for the 1st time.

I also had similar experiences from AMAR SERVICE STATION, Marathahalli, if you go there and ask petrol then they will first ask money if you wait to fill then they will ask whether you are paying by card or cash, if you say card then you will not get even half the petrol. It happened with me 3-4 times, and then I got the number of the Petrol Pump supervisor from Indian Oil Corporation Mr. Ravinder Mobile Number [protected]. He promised me that he will take care of this. But last week again I filled for Rs. 300 and I used to get 300 KM for that I got but this time I got only 175 KM. That means no action has been taken against that Pump.

If anyone knows the email address to escalate this issue then please let me know. I have filled petrol from this pump for than 10 times and lost money all the occasions.

I also agree Pune IOC is the worst petrol pump, I were using petrol from IOC pump infront of E squir, university road. it is worst petrol pump my vehicle engine was spoiled due to adulterated petrol, I thik that petrol pump is using kerosine, I request to all for not going to that petrol pump

Yes, I also agree this fact that IOC filling stations are tempering the oil vending machines and serving much lesser quantity of petrol and diesel. Even if they show you the zero at the meter and fill the right amount of petrol, lesser quantilty is filled in the vehicle tank. Deviation the vehicle mileage in similar conditions strogly sup[ports this fact.
I have been experincing this for last three years. An IOCL petrol pump in Delhi, Saket-Near Welcome Hotel (DLF Place) serves much lesser quantity of petrol that the meter says. Its in my route so I'm left with no other option than filling from here. But whenever I buy petrol from othe pumps, by vehicle gives me a better mileage.
A strict action should be taken against that Petrol Pump.

I have faced the same problem from IOC petrol pumb placed @ singasandra (near to electronic city).

I have asked to fill petrol worth 500. However sales men cheated by starting from the point where it had stopped just previous to me. ( I am sure that he has not re -set the meter to zero level).

Please let me know the esclation emailID/Phone for this.

The incident has taken place on 06 Sep 2010 at 10 P.m. Near NH 24. Petrol pump falls in between pandav nagar(Delhi) and Indraprastha Extension(Delhi), 1.5 K.M far from Pandav Nagar(Delhi) on the road adjacent to NH-24(Link Road). I asked them to fill a petrol for Rupee 300 . Immediately guy at the petrol pump started filling the petrol without resetting the counter, when I complained about this the behavior was very rude. Even there was no manager or senior management to complain. I would suggest all readers to avoid this petrol pump in night at least.When guy was filling the petrol, two guy covered me, and passed different argument to divert me from meter reading going on petrol machine.Person before me, filled Rupees 50 petrol in his bike, after that i asked for Rupee 300 petrol. When i saw on machine it was directlly at Rupee 67.Guy filled the petrol without reset the machine to Zero.

Today I took petrol of Rs 500/- and the indicator did not show up a little bit. when I reached to the petrol pump that guy asked me to switch off the car and some one came infornt of me to clean the windshield and when the machine shows it is done, as soon as I switch on my car, it did not even show that the petrol has been given in the car and the emplyees in the station are not ready to accept this fact.
Even manager is not ready to listen the fact, he was saying that your car indicator meter is not working. Very strange.

Beware of going this petrol pump.

Super Auto Station
Srinivas puri
New Delhi-110065.
TIN No:- [protected]

i agree with this sriniwas puri IO outlet as many times i have given them rs 1000 to fill my tank..but my fuel indicator needle always remained not even the half mark. i have taken fuel from other ioc outlet and have seen that even i fill rs 500 amount of fuel my fuel indicator starts behaving manuaaly..please all my freinds be aware ..
Super Auto Station
Srinivas puri
New Delhi-110065.

Indane Gas — Late delivery of cooking gas

I have an LPG connection no. 12987 with Leela Gas Agency Delhi. The distributor is unnecessarily harrasing the consumer by late delievery of refills by as much as 5 - 7 days. the modus operandi is simple. i book the gas on telephone and when i remind them of non delievery after 3 - 4 days, they reply that no booking has been done and fresh booking is done and thus the delievery is delayed. over and above they are openly selling the domestic cylinders at Rs. 400 in the market.

Indane Gas — late delivery of lpg refill cylinder

late dilivery of refilled cylinder
dear sirs,

we wish to inform you that we are resident of 24-amikunj society, opp. technical school, kalol, gujarat(n.g.)
we are tyred from earth indian gas service located at kalol, gujarat for bad service
our customer no.5091
name : - suthar sureshbhai gangaram
please take immediate action
thanking you

I am Tring to Book by Cylinder but I am getting phone continues busy how can i book by cylinder ?????

Boss,

we are based at Jamshedpur. my Consumer No. is MMP-06984. we procure the gas through M/s Jaiswal Gas Agency, Golmuri Market, Jamshedpur. late delivery of the gas cylinder t is a regular practice for the agency. It takes them approx. 10 days for the customers to get the gas cylinder. Kindly look into the matter on priority basis and do the needful.

Regards,

Manjeet Kaur,
14, tata Line,
P. O. Golmuri,
Jamshedpur - 831 003

Ph. No.:[protected]
Mob.: - [protected]

cooking gas LPG — Late delivery of refill

I Have received a refilled cyclinder PREVIOUSLY on[protected], AND BOOKED ON 9-07-09. SO FAR THEY HAVE NOT GIVEN DELIVERY OF THE GAS. Kinly do the needful.
consumer no is 7556
blue flame agencies
kasargod Kerala.

V.K GOPALAKRISHNAN

[protected]

Indane Gas — poor service of delivery of refill cylinder

i m consumer of kleen gas bbsr orissa my con. no.10031.i have lodged the complian before 6days. u have not taken any action.i m knowing that till now i have not got refill gas.
sir i hope u consider my case &take necessary action against them
manoranjan sahoo
my mob [protected].

Indanegas/cylinder — renewal of connection

Dear sir,
my self consumer of Indanegas earlier days ,but now Iam Bharathi gas consumer.
why because the Sri lakshmi Venkateswara Gas agency(SLV Gas agency) incharge behaviour is very bad and abuseing the customer. He is the not boss of consumers, due this kind of fellows behaviour the Indane gas customer might be changed. He is situated at Pomur Road,Kandukur, Prakasam Dt.

Due to some medical problem iam not able to continue this connection for longtime, after recovery of my health, and met the SLVGag agency ,simply he refused my voice and said the "GETOUT". He is asume that Iam begger.
Actually this connection is given by Govt.AP under DEEPAM project .
Thanks

Daggumati.Varamma,
Srinagar colony,Kandukur,
Pakasam Dist.

i have not booked a gas cylinder for the past 4 years since i was living in my sisters house . What should i do to renew my gas connection because i have shifted separately

i have not booked a gas cylinder for the past 4 years since i was living in my sisters house . What should i do to renew my gas connection because i have shifted separately

Yes, The Company IOCL has desplayed neither their list of winners nor declared the date for doing the same yet. The authority should reply for the same matter on ASAP basis.

IOCL — no info. of results

i do not know why this complaint form is here ...when no response is coming from IOCL for the TANK IN CAR OFFER. why even they are not informing when the results would be declared. what a fun these people doing...i hope atleast they will declare the date of results...

WAITING FOR LUCKY DRAW -CAR ATANK.

AS PER THE HINDU NEWS PAPER NEWS - WEB SIDE NOTHING VISIBLE.

CELL NOS-- [protected]

I am unable to get the results of CAR IN A TANK from www.local.com, despite my best efforts. I'd be much obliged if you could mail me the results at your earliest. Thanks

when is the lucky draw announcement will happen

There is no information on www.iocl.com and also at petrol pump regarding Draw date .when is the lucky draw announcement will happen

Tank full lucky draw result and winners numbers

Tank full lucky draw result and winners numbers

Yet not to be received Lpg cylinder

Dear Sir
I m really sorry to say that m very fed up with your service provider at Deoghar in Jharkhand state namely, TARA ENTERPRISES.My consumer no is T 1393 .I have booked home delivery Refill(cylinder) on 16.9.10 at his office.I went their office 10 times on 26.9.10 to 8.10.10 regarding delivery of Refilled cylinder. They replied that it will be sent But till date i m unable to receive my booked (16.9.10) cylinder .plz do needful action against this Agency at Deoghar&m waiting to your posttive responce.
Thanks&Regards
Nirbhay jha
M-[protected]

Shyam, Similar incident happened to me today. i asked the guy to fuel for 200rs. he started it filling it slowly. While the casher asked me ' if i have wanted bill' i said no and turned towards the machine it was already 200rs. i had a doubt asked why is that volume (ltrs ) were not displaying. he said it might have tripped. While i asked him how come other machines are working. then he tried to foul around stating he had fillied for 200rs. I asked this guy to give me the print of the electronic machine. he searched for a while and gave me bill for 200rs. i still had a doubt. i noticed the time on the bill it was 20 mins before. i shouted at him and asked him to give the latest bill from the machine, he gave the true bill for 148rs. he agreed his mistake and filled me the balance for 52rs.As it was in the morning i did not had time to talk to those, as i had meetings at office i just rushed. later i complained to the manger and he said a strict action will be taken.
Suggestion, never fill petrol at this bunk.

I'm not sure ...but I landed up at this website to check what this is Gurukrupa auto something is ??? I saw this name by the way in my Credit card statement...recollected that it was the petrol bunk I filled my petrol as soon as I hit enter button on google...Ya buddy...I too felt some kinda discrepancy cos I filled around 6 litres of petrol that day and ...according to the calculation i had keeping the distance and bike mileage in mind...
I should have gone and come back to bangalore from Galibore(A resort kinda place, fishing and stuff) easily.
But I had to refill petrol on my way back... It was really irritating cos I knew 5 litres were more than sufficient... but I had goen for 6 ..cos of the extra spped we hit...

while filling up the petrol...I checked the metre I guess... Not sure I have noticed thoroughly...but there was this short of mileage... Would be careful the next time...I wouldn't go there in all probablity again I think ...

Indian Oil Company — refusal of the agency for transfer of connection

SIR/ MADAM
I AM DR MAGESH KUMAR HAD TAKEN A INDANE GAS CONNECTION (consumer no PI5196) I HAVE TAKEN THIS CONNECTION FROM PRIYANKA INDANE KAROD, BHOPAL IN THE YEAR 2006. NOW I HAVE SHIFTED TO BANGALORE. I WENT TO THE AGENCY (PRIYANKA AGENCY, LALGHATI, BHOPAL WHERE THE GAS CYLINDERS AND NEW CONNECTIONS ARE ISSUED), THE OFFICIAL REFUSED TO ACCEPT FOR THE TRANSFER OF THE CONNECTION.
KINDLY HELP ME TO TRANSFER THECONNECTION AS IT IS VERY DIFFICULT TO GET AN NEW CONNECTION IN BANGALORE.
REGARDS
DR MAGESH KUMAR S
MY PHONE NO IS [protected]

I had been sold Xtra Rewards card as a promotional camp organized at Most of the Indian Oil Petrol Pumps in Bangalore. This card was supposed to give me reward points on purchase of fuel from any Indian Oil Petrol Pumps all over the country. Since the day I have purchased the card I have tried using the card at about 5-6 pumps in Bangalore and one in Main cities in karnataka also but the usual reply from the pump employees is that the card machine is either not installed or not in proper working condition; and they suggest that I obtain a receipt from them and then get the points credited at my next fill and where the machine is working. The whole idea using the card hence becomes cumbersome and I request to reimburse the card. Thanking the authorities in anticipation.

here is my Xtra reward card number : [protected]. Krishna Murthy

Dear sir,
I came to know on dt
28-10-09 about 6.20pm that my
xtrareward card no
[protected] is not
functioning at all.
I feel it might have
some activation
problem.
Therefore it's for ur
kind information &
necessary action &
oblige.
Malaya Behera
mob cont. No.-[protected]

I had taken your card at your petrol point at Bangalore card no[protected] almost a year back.
for the last 3 months this card is not accepted. The problem is not known.

I am also not aware of the total award points of the card and any prizes that I may be elegible.

Request reactivate the card and also let us know the present status of the award points.

Ramesh Singh

card no.[protected]
not working properly last two months
please verify immediatly

Indian Oil Company — Inordinate delay in supply of LPG refill cylinder

Dear Sir / Madam,

My name D.Dhakshina Moorthy, My consumer no.26502 for LPG. Under M.V.Enterprises, N.M.Road, Avadi, Chennai 600 054 (Telephone No.[protected] /[protected]. For the past 4 months and more all the consumers with this agency is not getting their refill of LPG cylinder in time and even not deliver to door step in all areas. During raining and Diwali seasons most of the consumers waited from early morning in their storage godown to get refill.

When ever I approach I use to get only one answer that they are not getting their supply and I have booked my cylinder on 15th of October, 2010, when I approach the agency today (13.11.2010) I have been told to wait another 10 days more.

I request concern authorities to look into this matter immediately and advise said above agency strictly to deliver the refill cylinder within 10 days from the booking and also advise to deliver into the door steps.

I seek your immediate action on above will be highly appreciated.

Thanks & Best Regards,

D.Dhakshina Moorthy.

I strongly believe, Avadi dwellers would be very very happy if MV Agencies is terminated by indane.

Indian Oil Company — IMPROPER SUPPLY OF CYLINDER

WE ARE THE CUSTOMER OF INDANE GAS OF IOC WE HAVE BOOKED COOKING CYLINDER ON[protected] OUR CUSTOMER NOI IS 3020.TILL DATE WE HAVE NOT RECIEVED CYLINDER AND PERSONALY WENT AND ASKED THE DEALER AND HE TOLD DUE TO PLANT MAINTANANCE WE CAN NOT SUPPLY TILL THE DATE OF[protected] WHY IT IS LIKE THAT? KINDLY HELP IN THIS REGARD

Indian Oil Company — Excess charging by deliveryman

On 30.12.2010 at 2.pm the deliveryman of Siva Agencies, Kollam, a distributer of LPG of Indian Oil Corporation has collected an amount of Rs.380/- per refill LPG within the radius of 1.5 K.M when price fixed by IOC is Rs.366/-.The amount collected in excess may be refunded to me.

Indian Oil Company — NOT SUPPLY OF CYLINDER

MY CONNECTION NO IS HT-4033 IN THE NAME OF VIJAY KUMAR
INDANE AGENCY NAME AND ADDRESS IS : MAGADH AGENCY, KURJEE, BALUPAR, PATNA 800013

BOOKING FOR REFILL GAS CYLINDER MADE ON 26/04/2011 VIDE REFERENCE NO 200031 CM NO 6126
SUPPLY NOT YET RECEIVED.

Indian Oil Company — Not providing Home delivery of LPG cylinder

M/S Pragati Enterprises, Old cotton market Akola having Indian Oil LPG cylinder Distributorship. However, he is not supplying the home delivery of cylinder after booking online. The distributor is not lifting phone calls also. It has been learnt that after every two months the cylinder is given to somebody on my name. Making complaint at toll free number has no use or control over the distributor.

Number are not working
Dear Sir,

I am a consumer of Indian Gas, and my area agent is K2 Gas services in Sarita Vihar, New Delhi. The agency has five telephone numbers but none of them is working, this is not first time to happen like this but it is habit of the agency to get off its numbers. Could you please do something for this purpose, we consumers are very very very fed up from this agency.

The agency numbers are:

[protected]
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[protected]

Best Regards
Rahul Diwakar

i am new connection registration no:[protected] application date:05/10/2009 ( running sI no .7478 ) BRANCH ERODE GUGAN INDANE GAS SERVICE SF :63/1 PERUNDURAI ROAD, KUMALAN KUTTAI. ERODE . i am paid application charge Rs:30/- ( NO RESPONCE IN GUGAN ) NEW COONECTION AMT:Rs:6000/-

same thing is happening in Bihar too, I belong to Danapur and here also Gas agencies are supplying inferior quality gas stoves with connections forcing people to buy them

the same situation is with me.i am from gopal ganj bihar. my town dealer is also insisting for the gas stove and demanding Rs.5000 for new connection.this matter should be discussed in the parliament.these all are mafia. Govt.have to intervane in this matter.harsh punishment should be given to them.