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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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A
ANIL ISSAC
from Thiruvananthapuram, Kerala
May 28, 2009
Resolved
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I have Indane gas connection (Consumer No. 17451) with two cylinders. I have shifted this connection from our home town Nilambur. Now I am staying here in a rented home in Kazhakoottam with my wife. We are using this connection in Kazhakoottam since July 2006. Last year when my wife went back to my home town for delivery, I was staying alone in my home and thus my gas consumption was comparatively very low. Last month, when I contacted Gas dealer (Guhan Gas Agencies Kazhakootttam) for new cylinder they told me my connection was deactivated as I never booked cylinder for 8 months and they asked me to bring voucher to activate my connection. Next day when I went up there with voucher, they asked me to bring an application form and photo copy of voucher. Again when I contacted them with voucher copy and application, they are telling that they need ID proof, Ration card etc. They are purposefully harassing me and taking my time although they know that I am an employee of Technopark and I don’t have enough time. They are not considering my worries and it seems they are not at all interested. Can you please guide me how I should approach the dealer to re-activate my connection and book for a cylinder?.
Aug 14, 2020
Complaint marked as Resolved 

Indanegas/cylinder — renewal of connection

Dear sir,
my self consumer of Indanegas earlier days ,but now Iam Bharathi gas consumer.
why because the Sri lakshmi Venkateswara Gas agency(SLV Gas agency) incharge behaviour is very bad and abuseing the customer. He is the not boss of consumers, due this kind of fellows behaviour the Indane gas customer might be changed. He is situated at Pomur Road,Kandukur, Prakasam Dt.

Due to some medical problem iam not able to continue this connection for longtime, after recovery of my health, and met the SLVGag agency ,simply he refused my voice and said the "GETOUT". He is asume that Iam begger.
Actually this connection is given by Govt.AP under DEEPAM project .
Thanks

Daggumati.Varamma,
Srinagar colony,Kandukur,
Pakasam Dist.
i have not booked a gas cylinder for the past 4 years since i was living in my sisters house . What should i do to renew my gas connection because i have shifted separately
i have not booked a gas cylinder for the past 4 years since i was living in my sisters house . What should i do to renew my gas connection because i have shifted separately
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    R
    Ramachandran
    from Ernakulam, Kerala
    May 27, 2009
    Resolved
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    Dear Sirs,

    I would like to bring to your notice that since last 1 year, we are recieving the refilled INDANE LPG Cylinder only after 40 days of booking. I don't know whether the availability of gas / shortage is still continueing or not !!...

    Our Consumer No is 26845 with Santhosh Gas, Companypady Bus stop, Viyyoor, Trichur Tel. 2322772/2322992.

    We suspect there is some delay in delivery.

    We would be highly appreciated if you could make necessary arrangements for early delivery of Indane LPG refilled cylinders.

    Regards,


    Ramachandran
    Aug 13, 2020
    Complaint marked as Resolved 
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      M
      Mehul Choksi
      from Mumbai, Maharashtra
      May 27, 2009
      Resolved
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      Car in a Tank offer closed on 30th April, 2009 it is such a long time to declare result of a lucky draw. IOCL must have to declare the same at earliest. If possible please provide me the date or list of winners.
      Aug 14, 2020
      Complaint marked as Resolved 
      Yes, The Company IOCL has desplayed neither their list of winners nor declared the date for doing the same yet. The authority should reply for the same matter on ASAP basis.

      IOCL — no info. of results

      i do not know why this complaint form is here ...when no response is coming from IOCL for the TANK IN CAR OFFER. why even they are not informing when the results would be declared. what a fun these people doing...i hope atleast they will declare the date of results...
      WAITING FOR LUCKY DRAW -CAR ATANK.

      AS PER THE HINDU NEWS PAPER NEWS - WEB SIDE NOTHING VISIBLE.

      CELL NOS-- [protected]
      I am unable to get the results of CAR IN A TANK from www.local.com, despite my best efforts. I'd be much obliged if you could mail me the results at your earliest. Thanks
      when is the lucky draw announcement will happen
      There is no information on www.iocl.com and also at petrol pump regarding Draw date .when is the lucky draw announcement will happen
      Tank full lucky draw result and winners numbers
      Tank full lucky draw result and winners numbers
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        E
        E N RAVIRAJAN
        from Mumbai, Maharashtra
        May 27, 2009
        Resolved
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        Sir/Madam,

        Iam an Indane customer at Aloor, Thrissur, Kerala.My cust ID is 2851. I have been associated with TRUELIGHT INDANE SERVICES, XII / 548 B, ALOOR, THRISSUR KERALA, PIN 680683 (Ph no. 2727929, 3091982 )

        I have booked for a gas cylinder on 21/3/2009 and they gave booking no as 2864 .But till date(27/5/2009 that is 2 months delay!! ), they haven't supplied the gas cylinder to home. During this period, we called the agency more than 10 times.They told that they will supply it in 1 week.but they haven't supplied it till now.Sometimes, for hours, they will not pick the phone. please do an immediate action .This is the state of all consumers here.Hoping for a quick action.

        Yours faithfully,
        E N Ravirajan
        Aug 14, 2020
        Complaint marked as Resolved 
        Yet not to be received Lpg cylinder

        Dear Sir
        I m really sorry to say that m very fed up with your service provider at Deoghar in Jharkhand state namely, TARA ENTERPRISES.My consumer no is T 1393 .I have booked home delivery Refill(cylinder) on 16.9.10 at his office.I went their office 10 times on 26.9.10 to 8.10.10 regarding delivery of Refilled cylinder. They replied that it will be sent But till date i m unable to receive my booked (16.9.10) cylinder .plz do needful action against this Agency at Deoghar&m waiting to your posttive responce.
        Thanks&Regards
        Nirbhay jha
        M-[protected]
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          S
          Shyam Soundappan
          from Bengaluru, Karnataka
          May 26, 2009
          Resolved
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          The Indian Oil Petrol bunk on 100 feet road BTM 1st Stage, Bangalore. "GuruKrupa Auto Service". While i was filling Petrol on my bike for Rs.300 today. i was watching the service boy hardly in his early teens put upto Rs.215 worth of fuel (i had given my card earlier). The cash collector distracted me during that time and asking me if my credit card needed a PIN number when i just turned to answer him No and back the Fuel meter indicated Rs.300 and the liter Meter did not have anything. when i questioned the boy he slipped away and the cash collector came to me when i questioned him he said it was tripped . There is a button which indicates the previous transaction i think its P4. it read 215.35 and then after a argunment i got another Rs.85 worth of petrol. How do i get them not to do it again ? is this forum for real or its just for pacification for customers. I do not want them to repeat it again to any one else. This is not only a matter of fraud this is daylight robbery.
          Aug 14, 2020
          Complaint marked as Resolved 
          Shyam, Similar incident happened to me today. i asked the guy to fuel for 200rs. he started it filling it slowly. While the casher asked me ' if i have wanted bill' i said no and turned towards the machine it was already 200rs. i had a doubt asked why is that volume (ltrs ) were not displaying. he said it might have tripped. While i asked him how come other machines are working. then he tried to foul around stating he had fillied for 200rs. I asked this guy to give me the print of the electronic machine. he searched for a while and gave me bill for 200rs. i still had a doubt. i noticed the time on the bill it was 20 mins before. i shouted at him and asked him to give the latest bill from the machine, he gave the true bill for 148rs. he agreed his mistake and filled me the balance for 52rs.As it was in the morning i did not had time to talk to those, as i had meetings at office i just rushed. later i complained to the manger and he said a strict action will be taken.
          Suggestion, never fill petrol at this bunk.
          I'm not sure ...but I landed up at this website to check what this is Gurukrupa auto something is ??? I saw this name by the way in my Credit card statement...recollected that it was the petrol bunk I filled my petrol as soon as I hit enter button on google...Ya buddy...I too felt some kinda discrepancy cos I filled around 6 litres of petrol that day and ...according to the calculation i had keeping the distance and bike mileage in mind...
          I should have gone and come back to bangalore from Galibore(A resort kinda place, fishing and stuff) easily.
          But I had to refill petrol on my way back... It was really irritating cos I knew 5 litres were more than sufficient... but I had goen for 6 ..cos of the extra spped we hit...

          while filling up the petrol...I checked the metre I guess... Not sure I have noticed thoroughly...but there was this short of mileage... Would be careful the next time...I wouldn't go there in all probablity again I think ...
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            D
            Dr.Gaurav Kharbanda
            from Delhi, Delhi
            May 26, 2009
            Resolved
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            I had been sold Xtra Rewards card as a promotional camp organized at Indian Oil Petrol Pump (M/s Super Auto Centre, Sriniwaspuri, New Delhi). This card was supposed to give me reward points on purchase of fuel from any Indian Oil Petrol Pumps all over the country. Since the day I have purchased the card I have tried using the card at about 5-6 pumps in Delhi and one in Noida but the usual reply from the pump employees is that the card machine is either not installed or not in proper working condition; and they suggest that I obtain a receipt from them and then get the points credited at my next fill and where the machine is working. The whole idea using the card hence becomes cumbersome and I request to reimburse the card. Thanking the authorities in anticipation.
            Aug 14, 2020
            Complaint marked as Resolved 

            Indian Oil Company — refusal of the agency for transfer of connection

            SIR/ MADAM
            I AM DR MAGESH KUMAR HAD TAKEN A INDANE GAS CONNECTION (consumer no PI5196) I HAVE TAKEN THIS CONNECTION FROM PRIYANKA INDANE KAROD, BHOPAL IN THE YEAR 2006. NOW I HAVE SHIFTED TO BANGALORE. I WENT TO THE AGENCY (PRIYANKA AGENCY, LALGHATI, BHOPAL WHERE THE GAS CYLINDERS AND NEW CONNECTIONS ARE ISSUED), THE OFFICIAL REFUSED TO ACCEPT FOR THE TRANSFER OF THE CONNECTION.
            KINDLY HELP ME TO TRANSFER THECONNECTION AS IT IS VERY DIFFICULT TO GET AN NEW CONNECTION IN BANGALORE.
            REGARDS
            DR MAGESH KUMAR S
            MY PHONE NO IS [protected]
            I had been sold Xtra Rewards card as a promotional camp organized at Most of the Indian Oil Petrol Pumps in Bangalore. This card was supposed to give me reward points on purchase of fuel from any Indian Oil Petrol Pumps all over the country. Since the day I have purchased the card I have tried using the card at about 5-6 pumps in Bangalore and one in Main cities in karnataka also but the usual reply from the pump employees is that the card machine is either not installed or not in proper working condition; and they suggest that I obtain a receipt from them and then get the points credited at my next fill and where the machine is working. The whole idea using the card hence becomes cumbersome and I request to reimburse the card. Thanking the authorities in anticipation.

            here is my Xtra reward card number : [protected]. Krishna Murthy
            Dear sir,
            I came to know on dt
            28-10-09 about 6.20pm that my
            xtrareward card no
            [protected] is not
            functioning at all.
            I feel it might have
            some activation
            problem.
            Therefore it's for ur
            kind information &
            necessary action &
            oblige.
            Malaya Behera
            mob cont. No.-[protected]
            I had taken your card at your petrol point at Bangalore card no[protected] almost a year back.
            for the last 3 months this card is not accepted. The problem is not known.

            I am also not aware of the total award points of the card and any prizes that I may be elegible.

            Request reactivate the card and also let us know the present status of the award points.

            Ramesh Singh
            card no.[protected]
            not working properly last two months
            please verify immediatly

            Indian Oil Company — Inordinate delay in supply of LPG refill cylinder

            Dear Sir / Madam,

            My name D.Dhakshina Moorthy, My consumer no.26502 for LPG. Under M.V.Enterprises, N.M.Road, Avadi, Chennai 600 054 (Telephone No.[protected] /[protected]. For the past 4 months and more all the consumers with this agency is not getting their refill of LPG cylinder in time and even not deliver to door step in all areas. During raining and Diwali seasons most of the consumers waited from early morning in their storage godown to get refill.

            When ever I approach I use to get only one answer that they are not getting their supply and I have booked my cylinder on 15th of October, 2010, when I approach the agency today (13.11.2010) I have been told to wait another 10 days more.

            I request concern authorities to look into this matter immediately and advise said above agency strictly to deliver the refill cylinder within 10 days from the booking and also advise to deliver into the door steps.

            I seek your immediate action on above will be highly appreciated.

            Thanks & Best Regards,

            D.Dhakshina Moorthy.
            I strongly believe, Avadi dwellers would be very very happy if MV Agencies is terminated by indane.

            Indian Oil Company — IMPROPER SUPPLY OF CYLINDER

            WE ARE THE CUSTOMER OF INDANE GAS OF IOC WE HAVE BOOKED COOKING CYLINDER ON[protected] OUR CUSTOMER NOI IS 3020.TILL DATE WE HAVE NOT RECIEVED CYLINDER AND PERSONALY WENT AND ASKED THE DEALER AND HE TOLD DUE TO PLANT MAINTANANCE WE CAN NOT SUPPLY TILL THE DATE OF[protected] WHY IT IS LIKE THAT? KINDLY HELP IN THIS REGARD

            Indian Oil Company — Excess charging by deliveryman

            On 30.12.2010 at 2.pm the deliveryman of Siva Agencies, Kollam, a distributer of LPG of Indian Oil Corporation has collected an amount of Rs.380/- per refill LPG within the radius of 1.5 K.M when price fixed by IOC is Rs.366/-.The amount collected in excess may be refunded to me.

            Indian Oil Company — NOT SUPPLY OF CYLINDER

            MY CONNECTION NO IS HT-4033 IN THE NAME OF VIJAY KUMAR
            INDANE AGENCY NAME AND ADDRESS IS : MAGADH AGENCY, KURJEE, BALUPAR, PATNA 800013

            BOOKING FOR REFILL GAS CYLINDER MADE ON 26/04/2011 VIDE REFERENCE NO 200031 CM NO 6126
            SUPPLY NOT YET RECEIVED.

            Indian Oil Company — Not providing Home delivery of LPG cylinder

            M/S Pragati Enterprises, Old cotton market Akola having Indian Oil LPG cylinder Distributorship. However, he is not supplying the home delivery of cylinder after booking online. The distributor is not lifting phone calls also. It has been learnt that after every two months the cylinder is given to somebody on my name. Making complaint at toll free number has no use or control over the distributor.
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              F
              Fuzail Ahmad Khan
              from New Delhi, Delhi
              May 26, 2009
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              Dear Sir,

              I am a consumer of Indian Gas, and my area agent is K2 Gas services in Sarita Vihar, New Delhi. The agency has five telephone numbers but none of them is working, this is not first time to happen like this but it is habit of the agency to get off its numbers. Could you please do something for this purpose, we consumers are very very very fed up from this agency.

              The agency numbers are:

              [protected]
              [protected]
              [protected]
              [protected]
              [protected]

              Best Regards
              Fuzail Ahmad Khan
              Number are not working
              Dear Sir,

              I am a consumer of Indian Gas, and my area agent is K2 Gas services in Sarita Vihar, New Delhi. The agency has five telephone numbers but none of them is working, this is not first time to happen like this but it is habit of the agency to get off its numbers. Could you please do something for this purpose, we consumers are very very very fed up from this agency.

              The agency numbers are:

              [protected]
              [protected]
              [protected]
              [protected]
              [protected]

              Best Regards
              Rahul Diwakar
              i am new connection registration no:[protected] application date:05/10/2009 ( running sI no .7478 ) BRANCH ERODE GUGAN INDANE GAS SERVICE SF :63/1 PERUNDURAI ROAD, KUMALAN KUTTAI. ERODE . i am paid application charge Rs:30/- ( NO RESPONCE IN GUGAN ) NEW COONECTION AMT:Rs:6000/-
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                K
                kulwinder kaur
                from Delhi, Delhi
                May 25, 2009
                Resolved
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                Resolved

                dear sir,
                here is "mukerian gas" dealer of Indane gas, compell us for hot plate with gas connection other wise
                dealer refuses us for connection.sir please guide us.

                Kulwinder kaur
                46/7, church street, randhawa colony
                Mukerian, distt. Hoshiarpur-144211
                Punjab,
                [protected]@yahoo.ca
                Aug 14, 2020
                Complaint marked as Resolved 
                same thing is happening in Bihar too, I belong to Danapur and here also Gas agencies are supplying inferior quality gas stoves with connections forcing people to buy them
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                  A
                  Amit Gas Service
                  from Pappinisseri, Kerala
                  May 23, 2009
                  Resolved
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                  Resolved

                  Dear Sir,

                  A Indian Oil Customer from your agency, Mr Sujit Kumar Ghosh applied to us for transfer of gas connection and we have asked you for confirmation of connection of that customer three times by written letter on 29.08.08, 12.03.09 & 18.05.09 respectively. But we have not receive any reply from your office and unnecessarily the customer is suffering from a long time.

                  So I am requesting you to send us written confirmation for connection of that customer.

                  Regards,

                  Amit Gas Service
                  S. M. Pally, Malda - 732101
                  WB
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    Aditya Gurajada
                    from Mancheral, Telangana
                    May 22, 2009
                    Resolved
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                    Resolved

                    HI, I live in Gachibowli, Hyderabad, and have an INDANE GAS Connection SV.No. 3054504.

                    Our local agency is: MADHAVI GAS AGENCY, 8-1-307, SHAIKPET, HYDERABAD.
                    Telephone No:[protected] /[protected]

                    I have several LONG STANDING complaints about this agency.

                    1. Their phone is always off the hook or busy. It is IMPOSSIBLE to reach them on the phone to
                    make a booking.

                    2. Even if they pick up the phone, they will not take down the booking. If we call for a status, many
                    times they will refuse to accept that a booking was made.

                    3. Delivery is irregular and not prompt. Delivery person does not inform when he is coming.

                    4. If we call for an update, they do NOT PICK UP THE phone.

                    5. This time, my booking was done on the phone via the "EASY REFILL BOOKING" service. This
                    was done on 20th April. The service agency refused to accept the booking and had me book
                    again. Their service person supposedly came on two occasions, and scribbled some notes on the
                    wall. But when trying to reach them for a re-delivery, their phone is not being picked up.

                    To date, 22nd of May I have not got my cylinder delivered to me. PLEASE HELP.

                    THIS IS ROUTINELY TERRIBLE CUSTOMER SERVICE.

                    Indane should look into this distributorship and streamline their services so that the customers
                    are not inconvenienced.

                    -- Aditya.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      D
                      DEBABRATA SINHA
                      from Delhi, Delhi
                      May 21, 2009
                      Resolved
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                      Resolved

                      I have transferred my S/B account from IOC Haldia Township (Code No. 7089) to IOC Haldia Refinery Campus Branch (Code No. 7090). My S/B Acct. No. is [protected]. But, in netbanking site the account still remains in past Branch (Code No. 7089). how to correct it? I use third party transfer also. Whether, it will act after transfer of this account with same password etc.
                      Thanks,
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        G
                        G Venugopalakrishnan Nair
                        from Kayankulam, Kerala
                        May 21, 2009
                        Resolved
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                        Resolved

                        Non delivery of Gas cylinders to residence as per booking seniority and levying transportation charges for supply within 5 kms

                        I am an Indane LPG consumer with M/s Pradeep Indane Services Thalayolaparambu and my consumer Number is 4359 and name GVK Nair. I am employed under Ministry of Defence in the Office of Garrison Engineer (Indep) E/M (Naval Works), Naval Base Kochi. I am commuting from Keezhoor to Ernakulam daily.
                        I am residing within 5 Km radius of LPG Distributor and my permanent address is Chandra Vilas, Keezhoor PO, Thalayolaparambu. The exact location...
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                        M
                        mohamed imran
                        May 21, 2009
                        Resolved
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                        Resolved

                        After many days i was glad that i got ration card so that i can get a new domestic lpg connection at home, i approaced the indane gas distributor next to infant jesus church neelasandra for the same.Mr kashinath is the manager, i requested for new lpg connection, he is ready to do that but he wants me to buy a stove from his side which costs aroound Rs3000/- I told that i have recently purchased the stove with ISI mark from a reputed store but he is insisting me to buy the same from his side, otherwise the chances are that i may lose the entire connection itself, i was threatened that now if iam not taking then there are chances that i may never get the connection, i gave the affidavit as well, they told me that they will be inspecting and many times the chances are that i need to purchase the stove from their side, iam given the vague reasons that the calorific value will be good, forget about the safety.Sir iam a working class person i try to save money for urgent situations, iam pleading that i have purchased the stove recently but still iam forced to pay those extra money which is not compulsion.I dont know how many such poor people are being harassed everyday.Please look into this issue and help me out in getting the connection.

                        location bangalore
                        mobile [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        the same situation is with me.i am from gopal ganj bihar. my town dealer is also insisting for the gas stove and demanding Rs.5000 for new connection.this matter should be discussed in the parliament.these all are mafia. Govt.have to intervane in this matter.harsh punishment should be given to them.
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                          S
                          srinivasarao
                          from Hyderabad, Telangana
                          May 21, 2009
                          Resolved
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                          Resolved

                          Dear sir, I (T.SRINIVASA RAO) am working as Junior Engineer in Military Engineer services and my Gas consumer No. is 39955. I observed frequently Gas leakages in supplied by the cylinders by Spurthi Gas Agency, Alwal, Secunderabad. I had complainted on 20 Apr 09 at 14.00 hours about Gas leakage. Today morning also I reminded the staff of Gas dealers. Till now no action in taken by the dealers. Earlier also the same thing happened. Hence you are requested to take necessary action and solve my problem immediately.

                          Thanking you

                          T. SRININVASA RAO, PHONE NO. [protected],
                          E mail: [protected]@ yahoo.com.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Indane Gas — non attending the complaint

                          sir,
                          this is regard gas leak and since last one month people from anusha gas agencies your dealer is not attending the complaint so far.
                          could you kindly look into the matter.
                          regards,
                          swamy

                          Indane Gas — Non attending of gas leakage complaint

                          gas leakage from gas cylinder was complained and that was attended by the authorised agent of the dealer Gas & Novelties of Srirampore, West Bnegal (Telephone No.[protected] .it was suggsted that the gas cylinder had to be repalced but till today the said cylinder was not replaced adn we are in danger as it may cause accidetn at any moment. each and every time of call to the said dealer it was informed that there is supply of cylinder and so it coulsd not be repalced. i find that the delivery man in the licality is comming every day bu the siad cylinder was not replaced due arbitrary action of the dealer appointed by the Indain Oil.
                          Tahnking you

                          Manabendra Nath Aditya
                          Sir,
                          i had made a compliant about gas leak from the cylinder, that was attended by a person and suggest that the gas cylinder had to be replaced, but till today the gas cylinder was not replaced by your agency GAS & NOVELTIES OF Srirampore (Tel No.[protected]for the last one week, each and every time at the time of call they are taking the plea that cylinder is not available. we are filling very unsafe as it may cause any accident. our cosumer No. is 9409. Pl do th eneedful at the earliest.
                          thanking you,

                          Manabendra Nath Aditya
                          Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
                          I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
                          He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
                          But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
                          The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
                          So I request you to note down these cell numbers for your kind consideration for further contact .
                          Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
                          Yours sincerely
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                            nitin saxena
                            from Kotputli, Rajasthan
                            May 20, 2009
                            Resolved
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                            Resolved

                            sir,

                            I have gas connection in Indane Gas at Delhi kishan ganj with Associated trading co.[m-260, old rohtak road, kishan ganj.Delhi-110007.]
                            Their contact numbers will always either busy or not working. I have to visit their office physically only every time to book the gas and their office timings are very inconvenient for the private companies employees like me.

                            This same problem I am facing since last 1 to 2 years and nobody is bothering about addressing this problem.

                            Kindly punish the agency who are very poor at service and help the consumbers in booking the gas.

                            Regards,
                            Nitin Saxena.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Gas cylinder for consumer No, .1530 of Angad Agency, Adarsh Nagar, Delhi was booked on m19th october 2009, which was personally followed it up with the supplier on 22nd instant personally due to non availability of Phone always busy may be due to improper handling.

                            But No Cylinder has been delivered by the Angad Agency, Adarsh Nagar, Delhi so far till now. on knowing from the supplier no proper reply was given, even the phone lines are always found busy. it is a harrasement to the customer. My request is that it should be followed up thoroughly and investigations be made as it is improper services to the clients/consumers.

                            A reply to me by taking action against the supplier be informed to me.

                            RAJESH MADHRA,
                            B 77, ST.No.1, Majlis Park,
                            Delhi 110033.
                            C No.1530.
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                              vishnubhai m patel
                              from Mumbai, Maharashtra
                              May 20, 2009
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                              i try hard for booking of cylinder refill, phone always engaged. but one thing appriciable... when booked in person at counter, deliver assured within week days...thanks. dal-roti-chawal time se available.
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                                S
                                sanjay koolwal
                                from Ray, Jharkhand
                                May 18, 2009
                                Resolved
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                                Resolved

                                I am a consumer of indane gas . My consumer number is [protected] and distributor is

                                Devi Gas Service kanke road Ranchi code no 177223. I have misplaced my blue book (consumer card)

                                I contacted gas agencies for issuance of duplicate. They advised for lodging FIR with police authority.

                                I also contacted local marketing officer of indane she also endorsed views of dealer.

                                please let me know the right procedure and advise dealer for issuance of card.

                                Thanks

                                sanjay koolwal
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Vikas Gupta
                                  from Noida, Uttar Pradesh
                                  May 18, 2009
                                  Resolved
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                                  Resolved

                                  I have Indane connection, which I took while I was in Delhi. 6 years back I moved to Pune and took a new connection from Indane. My regulator from the old connection is leaking the Gas heavily and when I visited the Gas distributor in Pune he said that since it does not belong to his agency so he can not change. He is agreeing that its from Indane but not from his agency.

                                  Now I have query from Indane authorities that if they will not change the regulator then who will change it? If something wrong happens at my home, what they will be doing?
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    M
                                    Malay Kumar Mandal
                                    from Roha, Gujarat
                                    May 17, 2009
                                    Resolved
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                                    Resolved

                                    Date: 17.05.2009 (Sunday)
                                    I am a customer of Indane Gas. My distributer is M/s. H S Gas Services, A-2, Oncenmore Flats, Krishnabaug Char Rasta, Maninagar, Ahmedabad - 380 008, Phone:[protected]/25465097, Owner: Mr. H S Sandhu, Mobile: [protected]. Distributor Code: 15429848.
                                    The gas cylinder delivered by HS Gas service on 24/03/2009 against order No. 6869 dated 21/03/09 found to have following defects

                                    1. While removing the the seal, the cock blusted off the safety valve heating the nose of my wife. The gas condensate on the safety cock too came out like pressure jet and striking the face and eye.

                                    When tried to contact emergency service call [protected]/[protected] (printed on the retail invoice dated 21/03/09), it is learnt the numbers no longer in existance. The IOC customer service call No. 26422277 to did not respond. Then tried to contact owner Shri H S Sandhu on his mobile [protected], but did not bother to take my call. Repeatedly he was switching off the mobile.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Gas Leakage from the cylinder safety valve
                                    Date: 06.04.2010
                                    I am a customer my consumer no. 10007 of Indane Gas. My distributer is Ranvir Enterprises, 14 Aravali Shopping Center Alaknanda, Kalkaji New Delhi Phone:[protected]/26038994, Distributor Code: 9107273
                                    The gas cylinder delivered on 3/04/2010 found to have following defects

                                    1. While removing the the seal, the cock blusted off the safety valve heating. The gas condensate on the safety cock too came out like pressure jet and striking the face and eye. and no body pickup the phone.

                                    Today morning also I reminded the staff of Gas dealers. Till now no action in taken by the dealers. Earlier also the same thing happened. Staff Attitude is not good for custmoers Hence you are requested to take necessary action and solve my problem immediately.


                                    mahesh kumar

                                    [protected]
                                    [protected]@gmail.com

                                    HS GAS SERVICE MANINAGAR — NON DELIVERY OF CYLINDER

                                    OUR CYLINDER IS NOT GIVEN TO ME VIED BOOKING NO. 250500 CONSUMER NO.304724 AFTER FIVE DAYS OF BOOKING. DUE TO NON AVAILABILITY OF PASS BOOK.PLEASE DO THE NEED FULL AND BE CAREFUL IN YOUR ON LINE SYSTEM.
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                                      kiran dinkar khairnar
                                      from Surat, Gujarat
                                      May 15, 2009
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                                      Dear Sir,

                                      I am the customer of BSNL with land line no.[protected]. I have paid my telephone bills for feb'09 & mar'09. But unfortunatlly I have lost the receipt.

                                      I am asking for duplicate or reprint of receipt, but your office is not issuing the same to me. They said this facility is not available.

                                      I don't understand why your office is not issuing same. I have paid the amt. and I just want duplicate receipt/ or reprint or any other report which says I have paid amt. of bills for feb'09 & mar' 09.

                                      Please accept my request and do needful.

                                      Regards,

                                      (Kiran Khairnar)
                                      ph[protected]
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