[Resolved]  Indane Gas — Unnecessary s

Dear Sir,
I had approached M/S Anuj Indane, Saffron Towers, Fatehgunj, Vadodara, on 18-03-08, and subsequently on 19-03-08, for a new connection of Indane Domestic (14.2 Kg) Gas Cylinder. They say that it will cost me around Rs 4700/- for a single cylinder connection. When I asked them that how they are charging so much when the same costs around Rs 2500/- or so. There reply was that you will have to take Gas Stove, Regulator, Gas tubing, and Gas stove lighter along with this connection and hence the price is so much. In the same premises it was displayed that it is not mandatory to take Gas stove along with the gas connection. When I pointed out the same to them then they asked me to talk to their boss "Mr Anupam Gupta". I asked Mr Gupta about this and also my inability to buy a new gas stove as just three months back I have bought a new gas stove. He said that its Indane company's policy's that a customer who has to take a new connection has to buy a gas stove along with it. On my asking about Company's Concered Person's name and address with whom I can file my complaint against this malpractice, he told me to approach Area Sales Manager of Indane who sits at Apna Market, Alkapuri, Vadodara.
Now as per the Indane company's policy, I will again have to spend money on the Gas Stove, Gas tubing and Gas lighter which I have already got and that too only 3 months old.
My anguish is that when it is not mandatory for the consumers to buy the above mentioned articles along with the new gas connection then how such a big company (Indian Oil Corporation)(Fortune 500) can force its customers for the same?
This is full violation of the law.
With this I asks India Consumer Complaints Forum to please give me their full support
(1)against such blackmarketing and illegal trade practices followed by none other then Government Companies and
(2)also help me in getting Gas Cylinder Connection through proper channel and without any improper boundations.
I hope soon necessary action will be taken by the authorities against such type of illegal trade practices and also punish the people who are involved in this.
Jai Hind
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Aug 14, 2020
Complaint marked as Resolved 
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Infact "strongly agree".

Hello Himanshu and all,

Same case with me, this time with HP. I have not checked policies yet, but it is ridiculous to sell me the stove for a new gas connection, already I have two. If I find free time, I am also planning to take legal path to see how far this can go. In karnataka they have the rules that you need to have a ration card. After two years of effort I got it. Now, I go there and they ask me to buy a stove, otherwise they won't issue connection. Atleast if they ask some bribe or party fund or some donation (not as much as the cost of stove), it may be okay, in Indian context :+) which I might pay. But why buy stove?

br,
Shreekanth
PROBLEM IN CONVERTING SINGLE CYLINDER CONNECTION TO DOUBLE.
I am komal from indri, karnal 132041.customer of indane gas. I have taken single gas connection of indane gas, but it is difficult to manage with single cylinder so i tried to get one more cylinder to gei uniterrupted service, but from last one year i am asking from distributor he is not responding properly.
Please me what is the procedure.
thank for your help.

Indane - GAS Cylinder — Mandatory to Buy GAS Stove along with cylinder

Hi..

I have applied for a NEw LPG connection. They are forcing me to buy Gas Stove along with LPG connection. Please let me know if it mandatory to buy GAS Stove.

Regards,
Rajeev

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