[Resolved]  Indane Gas Distributor, Bangalore — NOT ACCESSIBLE

Indane Gas — Supplier is not accessible

My supplier for Indane gas is Vijay gas Agency.He has given 3 contact numbers to book the gas.But none of it works.I need to go there everytime for booking.In addition to paying for gas cylinders i need also pool in money for the fuel spent in travelling all the way to that place which is around 15kms from my residence.

Hi Sheffi,

I am facing the same problem - I am trying to book the gas for the last couple of days and they are not picking up any of the phones.

It appears to me that going there and shouting at them is the only option. It is really disturbing situation for us.

Thanks.

Mukul

BTW, I also live at Kaggadasapura. Thanks.

Ok, I came to know that the BSNL lines in the Ramamurthy Nagar are down due to cable cut problems. After calling the Indian Oil office in Bangalore[protected], I came to know some alternate numbers of Sri Rama Agency (Tata Indicom and Airtel), and I was able to book my gas:

65378398

41144619
41144620

All the best.

Mukul

Hi Mukul/Sheffi,

Even I am also facing same problem,
After calling on Number 41144620, they are not ready to take booking request becuase the new reason I came across was "within 30 days" they will not take new request of cylinder for same gas connection."
It is really ???? ...becuase How we will no the gas will get over after 30 days ? even ppl have double gas already they will also HELPLESS in this situation.


Please suggest me.

Thanks
Anjali

Thanks a lot. Very useful information otherwise we would have faced food poblem at home.

Hi,

I moved into Kaggadaspura recently.
Is anybody aware of the formalities to get an existing Gas Conection registered with Sri Rama Gas Agency ?

Thanks,
Ranabir.

my cosumber no 29052 chail singh gas send one in 15days

Dear Sir/Madam,
I am a resident of DRDO Township(phase 2) in the C V RAMAN NAGAR locality, Bangalore.

I have taken my gas connection from the Indane Gas distributor "Sri Rama Agency" located in Ramamurthy Nagar . This agency is giving the worst service i have ever seen. Its frustrating to see many people in my locality and outside have similar kind of grievances.
1. The agency has 7 to 8 phone numbers, none of them works. Throughout the day all these numbers are either engaged, busy or no response.
I guess they keep the handset off the hook.
Really one will run out of patience trying to contact this so called AGENCY

2. If you book the cylinder, you dont know when it is going to be supplied, takes atleast 2/3 weeks. when asked, they just give some naive reasons

Why not setup one more distriubutors for C V RAMAN NAGAR area ? As the number consumers living in the area have increased many folds since last few years, the aforementioned agency is not able to keep up to the pace of growth.

4. If Sri Rama Agency is not able to provide proper service because of lack of infrastructure or any other reasons, kindly transfer the license to some eligible parties.

I request the concerned authority to take up the issue and take appropriate actions at the earliest. Please understand that our "TIME AND EFFORTS" too are valuable.

Thanks

Not only for booking cylinder, it is an issue and also there is a leakage in the cylinder what they delivered. I am not able to give a complaint for the same as the telsphone lines are not picked up by anyone. The leakage is happening second time to me and it is very dangerous and urgent thing to be checked.
The service by Rama Gas Agency is extremely bad and unaccepted.
Immediate action is requested.
Thanks

Sri Rama Agencies seem to be leaving the receivers off the hook and unable to reach. Just prior to 9 am when they are expected to open, all the phones ring. After 9 am, you get a message from all the lines that the phone is busy. Even if it rings, they seem to allow it to ring and get disconnected automatically and when you try once again, the line is busy! Obviously the line which they left on the hook by mistake, and rang, is taken off and left. This happens with all the lines - BSNL, TATA Indicom, AirTel lines. This way, your request for a refill gets delayed and that delays delivery and the next time you ask for a refill, naturally some times it is within 30 days, because you could not lodge the refill request earlier.

Indane should insist all their agents to have a phone booking facility so that we can book for refills 24 x 7. They need to have a system similar to the phone complaint booking and once you boo, you must get a booking number and they should deliver as per those.

Will Indane move towards this if they really intend to provide good customer service?

I am also resident of Kaggadaspura and I have the same problem for gas booking with Sri rama agencies. Every month I need to try two three days continuously to get connected them over the phone. When I went and complained to them they have given an email ID and told me that are accepting email bookings for refilling the cylinder. They will accept the booking only after 30 days of previous booking. Here is the email ID and lets try with this next time. [protected]@yahoo.co.in.

With very best
Som.

sir,
my name is prakash, i am facing a problem with my lpg gas indane distributor name. M/s.SARDHANA ENTERPRISES indane gas distributor for bangalore south, it is located in tyagaraj nagar, problem is this office staffs are careless about customers and way of speaking is very rude with the customers, they will introduce new rules every time without giving any notice to the customers and improper delivery of booked gas. illegal counter delivery of lpg cylinders to whom they want and their favorites.so please look into the matter and proper action.

thanks with very best

prakash.h.d

I am a resident of Vidhyaranyapura # 124, 2nd Main 9th cross 1st block BEL Layout. Yesterday evening when connected the new cylinder it was observ ed the gas was leaking in turn we have informed the agency [Nataraj enterprises Yelahanka new town] through telephonically. One Mechanic came to home to check and told the gas is leaking from the neck and the cylinder is to be changed..The same message passed to the agency in the morning and they promised to sent it.Mean while delivery boy also came and gone back without delivering the cylinder. Again I have phoned up and informed the matter.
Presently we are running without gas for cooking.Please inform the agency not to harass the customer.

ATTENTION PLEASE


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MANAGEMENT

Dear All,
I how can get a new gas conection of indane in bangalore, Because i am not having Rassan Card of karnataka But i can submit my votter ID card, Room Agreement and company latter.Plz give suggestion as soon as possible.

Thanks & Regards

Jagdish Chander

My consimer No is 89259

I have booked my refil cylinder about 10 days back and still kalpana gas agency cannot provide the cylinders.

The worst way of cylinder supply is only Kalpana gas agency - Vijayanagar

- Prem

Worst service, Always keeping phone numbers busy and engaged, Frequent change in telephone numbers which will not be communicated to customers, Taking advantage of customer's innocence, No proper response over phone, no deliveries without personal visit to their booking office centre and what not.. I complained on this couple of times at

Address:
Unity Building
4th Floor
A.C. Road
Bangalore City
Bangalore -560002
Flag if incorrect
Landmark:
Tell us if you know
Phone:[protected]

The Most hopeless service I've ever seen. Gosh!
my house cylinders had been stolen. i ask for a replacement and they talk as if its my mistake!
and there's no response over the phone! they used to put me on hold and talk on the other line for half an hour and if i call again they used to talk rudely!
Hopless Government officials!
and the above given address and telephone are proper! but only thing is that they never pick up your calls. if they do they wont solve your problem! sorry to say.

Hello Sir / Madam,

My Consumer # 32763
Supplier Kalpana Gas Agency

Every time problem to book & recive the refill Cylinders within a time they cannot provide best service.

The worst way of cylinder supply is only Kalpana Gas Agency - Vijayanagar, Bangalore.

Please provide E-Mail I.D & SMS Services. So we can book by mail also as well as SMS that for faster booking in latest way & as well as the Head Office also can know what stock they require also they can Supply the required stock faster for Kalpana Gas Agency - Vijayanagar, Bangalore.

At same time they can also give better service for Kalpana Gas Agency Consumers.

Regards
Narasimha.