Indian Oil Corporation [IOC] Complaints & Reviews

NON ISSUE OF DBC SINCE LAST 13 YEARS

Respected Sir,

I am a working widow women in Railway Deptt. and could not got DBC against my Indane connection no. 1523 issued on 13 Sep 1998 in AGRA. I am a consumer at Ravi Raj Gas Agency Agra Cantt Agra UP and distributor keeps on giving verbal assurances since past 13 years. I suffer a lot and unable to know as what to do. Please let me know about the step to be taken in getting the DBC, any priority given to long waiting old connections by Indane. Please help me.

With Regards,

Shakuntala Devi
[protected]

sir im subhash chand so norata ram resi. bhucho mandi teh. nathana diss. bathinda and my lpg connection is in r.b. gas agency nathana disstt. bathinda connection no.1945.
sub-problem of delivery of lpg cylander
sir, i subhash chand residant of word no 13 near m.c. park bhucho mandi disstt. bathinda we last recived a cylander on 25 feb 2009 its matter of shame that r.b. gas agency nathana is selling gas cylenders in black.we all the holders of gas connection of this agency connection no(1945) are not reciveng gas service properly.kindly see to this problem and if possible punish the the related workers who are selling the gas cylenders in black.we are facing a lot of problems due to lack of gas service.
im sure that u will solve this problem and take this matter seriously

To,
The Manager
IOCL
New Delhi

Dear Sir / Madam
with reference to above, I subhash chand Holding LPG Consumer Con No.r.b 1945, bhucho mandi, tehsil nathana, disst. bathinda(punjab) few last year in rb gas agency nathana
I am a buisness man in bhucho mandi.my compalined is dont give booking in phone.detail is here under:-
1.booking after one month
2.delivery after three days booking
3.in case costumer dont reach in time than again booking

thanking you

yours faithfully
Dharmender Kumar Raghav
factory no [protected]
# - [protected]

To,
The Manager
IOCL
New Delhi

Dear sir,
I have connectation of onley one cylinder, and i requried one more for that i was requsted to indane gas office near to my place, and they gave a no. to complain that is [protected] (santoh kumar).
when ever i call he use to say that call me after ten days, and again i went to office and they are not talking proparley and misbehaveing.
Please listen my camplain seriously.
thanking you
yours faithfully
Mukesh kumar
#1899/108/03, rajeev nagar,
gurgaon (h.r)
pin code:122001
mob.no.[protected]

Booking for one more cylender

To,
The Manager
IOCL
New Delhi

Dear Sir / Madam

My complaint is about booking for one more cylender, that is i have onely one cylender on my gas book and i required one more, for that i have requested to office that Raghu gas service, but they are not responding.

Please listen my complain seriously.

yours faithfully

Mukesh kumar
#1899/108/03, rajiv nagar, near deep ashram,
mata road, gurgaon, hryana
pin no.122001
mob. no.[protected]

Indane - Lpg Supply — Unable to get tel no of dealer,M/S Krishna Agency,Nellore-524003,Andhra Pradesh

My consumer no-50315-Indane-LPG-domestic. Dealer:M/S Krishna Agency,Nellore-3.

I do not get their tel no's 2328830 &2327530 at all. Some they get engaged.In the next moment,I get the recording as "this tel no is temporarily out of service". I hope they keep the telephone OFF HOOK.

This is causing severe hardship to customers.

V.Paramdhama Reddy
Nellore
[protected]@gmail.com

Yes the same issue is also continuing at Santosh nagar(IS SADAN), Brightening gas services.
They are delaying the delivery and this indeed reflects while booking for the next time.

Indane Gas — responsibility of gas delivery

dear sir/mam,

i m a new gas holder, i have book my gas[protected], but i have not received my gas still now.every day i call to mentioned no([protected])but they are not agry to listen my problem, they cut the phone call before listen my problem from 15 days.i m now facing lot of problem.please help me.now they are showing kaward problem.

bhaskae saha
jwalapur
haridwar

phone no of puneet gas agency is continous engaged.

i had booked gas on 27/11/08 but still waiting for delivery of cylinder.

phone no.[protected] is continious engaged.

Dear sir,

Sub: Worst service

Gas connection No.22793-Kalyani Gas agency, Lalgudi, Trichy district, Tamilnadu.
This agency is providing the worst service over here. I have been trying to book my cylinder for the last 15 days, but i am unable to contact any of their numbers.Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding. If i directly went to the agency and asked the problems he told that you can complained any where.


Please get my complaint solved immediately and arrange to get the gas booking done. the agency is not giving proper
service for the last so many days.

Thanking you,

Yours faithfully,


(Kailash)

Dear Sirs,
I am vinod kumar saini s/o sh jaswant singh saini R/o shiv coloney gali no3 kaithal road karnal, I am having a Consumer No. 5245 the Dushyant gas agencey Kaithal Road, karnal -- 132001 I booked for Gas cylinder on 03.02.09with an assurance that the cylinder will be delivered within 3 working days. But the same has not been delivered till date. I have personally seen the delivery van

distributing the same around the area. Please look into the matter and give a proper redressal as Due to this inordinate delay I have to borrow cylinder from my neighbour for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively. Please help


Dated ;[protected]

vinod saini
[protected]

Respected Sir

I am P.Ajayanath and my Consumer No.is 8273, Gas supplied by Mini Gas Agencies, Kundara, Kollam, Kerala.I am a regular customer of Indane gas.I got gas previously on 14th July. After 21 days ( As per the instruction of Agency ) I have booked my Gas on 3/08/09 ( Booking No.101 at Ernakulam, Phone No[protected]. Even after repeated request they are not ready to deliver my ooking Gas till date. I have a kid of 4years and my Mother is aged. Both of me and my wife are employees and we are facing lot of suffer without getting Gas on time. Expecting a most favourable action from you.
Thanking you
yours faithfully

Myself Mrs. Sajeena Vahab, consumer no. 182086, MINI GAS agencies, kundara. I have booked the gas on 12/10/2009, booking no. 6589. i have not yet recieved my refill till date(almost 2 months). When visiting the agency they showcase lack of responsibility blaming the driver and when contacting the driver viceversa.The staff's uncourteous behaviour is also to be noted, especially the driver. After further enquiry made in the locality it has been come to my knowledge they deliver the gas to those houses who pay 50rs above the market price. Your promt due action in this matter is highly anticipated.
thanking you,

yours faithfully

sajeena vahab

Indane Gas — delaying delivery/lack of responsibility

my consumer number is 161327 and the agency is Pooja Gas , edapalli(unichira) .I had done gas refill booking online on19-06-10 and the The cylinder has not been delivered yet . I had personally met the delivery man , and every time I ws told that delivery will be effected ' the same day " This has been going on for two weeks ! I have observed that those who " beg and plead " with the person get immediate service whereas customers like me are totally ignored .

I tried making a complaint online , by dialling [protected] , and when I press 2 for complaint I always get get the response "some time they says i got last delivory on 30;6;2010, i dont know what play was in prosessing between dealer and delivery man .... needless to say , it is quite frustrating .

take necessory action

KHARIAR ROAD ME LPG DELAR NIYUKTI KIYA JAYE.KHARIAR ROAD ME DELAR NA HONE KE KARAN PUBLICK KO KAFI PARESANI HOTI HAI.CHHATISGAR SE YA 80 KM DUR RAJKHARIAR SE, PADAMPUR SE LPG LANA PADTA HAI.NUAPADA DIST ME KHARIAR ROAD SABSE BADA CITY HAI PUBLICK KI PARESANI KO DEKHATE HUE JALD LPG DELAR APOINT KIYA JAY.

Indane Gas — The GAS cylinder not containing Gas as defined of 14.2kg

Dear Sir,

We are customer of Indane ( Cust No. 11356) . We were delivered a Cylinder which we had put on 17.12.11 and there has been hardly much o[censored]tilisation of Gas. We are a family of 6 members and we only use Gas to cook food only which is also in the morning. In the aftrnoon only 8-10 chapatis are cooked and in the evening again about 14 chappatis, one dal and soup in winters. Normally it has been availble to get thru for 25 days. This time it has been just 6 days and on 23rd morning the Gas was empty.

We have been getting Gas frm Mohanil Gas Service, IIT Chowk, Near Essex Farms.

We have been trying to contact your Toll free no. [protected] there is no reponse, we tried 23411282, there is no response & 23411654 the no. does not exist. There was another no. for Leakage[protected] ( there was no response ), another no.[protected] which is obviously a wrong no.) .

ONE OF INDIA'S LARGEST GAS SERVICE INDANE OF INDIAN OIL, HAVING A VERY BAD CUSTOMER PROCESS AS NONE OF THERE NOS. DEFINED ON THERE INVOICE ARE AVAILABLE TO ANSWER OR HELP A CUSTOMER.

Would request if you can take up our complaint.

Regds
Sandeep Singh

Please contact
Mr. R Shankar Karnataka State Office, Bangalore[protected] [protected]@indianoil.co.in

Same info being provided at http://www.iocl.com/Products/Indanegas.aspx

I am a customer of Indane, Karnataka Food & Civil Supplies Corp. Ltd., Hebbal, Bangalore. My customer no. is :- 39293. My Problem is we have been trying to contact our Gas agency for Booking Gas cylinder through telephone a lot of times. Can anybody help me in getting my gas refill it used to be 3-4 days after the booking but now it is taking too long and when i enquire about this the office they say the head office is in coimbatore, now i am in a fix as to where i should go.

lpg dealership — dealership of lpg {cooking gas}

Hi,
We are not able to locate the contact centre/person for obtaining dealership in Uppala {Town} - {District- Kasargod}.

We are ready with all the paperwork and the necessary obligations. However we are not able to locate the advertisement to which we are needed to respond for the purpose of obtaining the dealership.

Uppala is a big town, hence please send us the proper contact person and details for the purpose.

At present, the LPG dealer is situated 25kms. of[censored]ppala in Manjeshwar.

Awaiting an anxious reply.

Thanking You.

Regards,
Mehmood Abbas

Indane gas (indion Oil Company) — not pick up phone & timely del of LPG

meera gas agency kanpur do not pick up the phone for booking of the LPG Cylinder his phone no. is 3042529, [protected] my consumer no. is 6499, please look into the matter my ph no. is [protected]

ioc indane lpg supplier — nonattendance to telephones for booking lpg and no emergency contact number provided

bhubaneswar gas supply at bhubaneswar orissa has not been receiving calls for booking lpg cylinders nor attending to phone calls for days together. moreover no emergency contact phone no. is provided nor any forum for complaints/suggestions exist thereby customers are being taken for a ride and quite inconvenienced.

REF: CONSUMER NUMBER: 36127 STAND IN THE NAME OF MR. ARUN GOEL AT A-2/8, BHAJANPURA, DELHI, WITH M/S GAYATRI GAS SERVICE, BHAJANPUR, DELHI – 110 053

Dear Sir,

That all 28th November 2008, I have booked a LPG cylinder on telephone number 1260 vide their booking number 6. But supplier M/s GAYATRI GAS SERVICE has not supplied cylinder till today, previously during 2008, many times I booked cylinder on the same number but the compliance has not made every time. The practice of the dealer is wrong and against the law. Many times your dealer forced us to purchase the cylinder in higher rate and less rate, the delivery man of the Gayatri Gas Service, always keeps a weightment scale which is un-authentic

In the light of the facts stated above, you are requested to look the matter personally, the area manager Mr. SATESH TIKOO seams evolved with the Gayatri Gas Serivce.

For your ready reference I have lodge my complaint to Mr. B.S. GIRDHAR, State Office & Mr. SATESH TIKOO, and area manager through E-mail on dated 5th December 2008, but, till day I have no reply with them.

You are requested to send me LPG CYLENDER for re-filling and take necessary action against the will full defaulters.

Thanking you,

Yours truly,
ARUN GOEL
MOBILE NO. [protected]

RAJ Flame New Delhi — Gas Not received

I've register my gas on 1260 last three days back..
But MY gas not received.

Regards
PAVAN GARG RF-10318
[protected]
New Delhi

Dear Sir,
I have registered my complaint for supply of expired date cyclinder by Indane Gas Dealer on 17.12.08 and my complaint/registration # is 4661.
Till date neither I have received any information from concerned dealer nor company.In case there is any mishap due to expired cylinder who will be responsible.
Pl forward my complaint to concerned authority to resolve the same immediately.
Thnx/behl

I am a registered consumer of indane LPG gas at Bhubaneswar with Consumer No. KLG3275 attached to KLEEN Gas behind Keshari Talkies, Bhubaneswar.

The calls are not attended at all for boooking the new refill. I have been trying to book the refill but no use since last 3 days.

I am a registered consumer of indane LPG gas at Bhubaneswar with Consumer No. KLG3275 attached to KLEEN Gas behind Keshari Talkies, Bhubaneswar.

The calls are not attended at all for boooking the new refill. I have been trying to book the refill but no use since last 3 days.
________________________________________________________________________________...⇄

This was the text of the email given by me yesterday. However I still donot have reply for the above mail. Today also the situation is same. The telephone is always with busy tone. I could not book my refill.

Will you kindly look into the matter and reply this mail at the earliest and or book a refill for me and inform me on my mail. Or otherwise give a ring on my Tel./Mob No. as the receipt of this mail for further action in this context.


R S. Rohella
Consumer No. KLG3275
Tel No. [protected] (R)
[protected] (M)

Dear Sir

I am intresting in Dealer ship of LPG Gas in Nangloi Sultanpuri Area Becouse in this area are not any dealer of gas. Please take any action of this matter.

Thanku

Indian Oil — distributore

consumer no:D0020624, NAME:MUNIRATHNAMMA.

dear sir,

consumer no:D0020624, NAME:MUNIRATHNAMMA.


3MONTHS BACK WE GAVE VACANT CYLINDER TO FILL GAS..he closed his shop.he cheated many of our village people.. all are paid full amount. without returning our cylinder he closed his shop. we do not know his address. please send his home address i[censored] know, i request u to take a suitable action to return our cylinder back.THE DISTRUBUTORE CLOSED HIS SHOP.. SO TILL NOW WE DID'T RECEIVE BACK OUR CYLINDER.. I REQUEST U TO SOLVE THIS PROBLEM... SOON



MOB:[protected]
UMESHA THANK YOU

I have complain of Vasno gas service, RURA kanpur dehat to responsible officer of IOC but there is no action I think everybody involve in black marketing alongwith IOC officers.Here I have attached all mail whatever I have sent to IOC officer,

[protected][protected][protected][protected][protected][protected][protected]-
From:
complain <complainbox.[protected]@rediffmail.com> | Add to Address Book | This is spam
To: [protected]@indianoil.co.in
Subject: Fwd: Re: Re: complain of Vasno gas service Rura kanpur dehat
Date: Tue, 14 Apr 2009 02:12:33 IST
Cc: [protected]@rediffmail.com

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Hi sir,

Please consider my complain otherwise we will handeled it diffrent type.
so We are waiting for you response.


Team
Complainbox

Note: Forwarded message attached

-- Original Message --

From: "complain " <complainbox.[protected]@rediffmail.com>
To: "sudhakar giri" <[protected]@rediffmail.com>
Subject: Re: Re: complain of Vasno gas service Rura kanpur dehat
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

Hi sir,

After complaing this mail the behavior of owner(Naresh Mangal)was some changed but now a days he is following same so we have alots of trouble which is created by owner. one thing May I know after howmany days customer get next supply (21 days or 40 days) what is the exact duration please let me know because of he delivered next supply of LPG to customer after 40 days.

We are going to complain of his in vigilance department of Indian oil.



Thanks & Regards

Sunnny
Complainbox.81 group

On Tue, 06 Jan 2009 sudhakar giri wrote :
>Kindly give your name, address, contact no. and consumer no. so that the matter may be further investigated.
>
>Regards,
>
>For Indian Oil Corp.Ltd.
>Sudhakar Giri
>Sales Officer
>
>
>On Tue, 06 Jan 2009 complain wrote :
> >
> >Hi Sir,
> >I have a complain regarding vasno gas service Rura kanpur(Dehat)Behavior of owner(Naresh) is too bad.every people who has conection of LPG from him suffer each and every day. Could I know the whole process of LPG cyliender because he give next supply after 50days and there is no rules and regulation provided by indian oil everythigs depends on owner.
> >
> >So please take action against Vasno gas service otherwise I have to go at higer level.
> >
> >Please do reply me which type of action taken by you.
> >
> >
> >Regards,
> >SUNNY
Thank's $ Regards

Members of complainbox
REDIFFMAIL.COM

INDIANOIL LPG — LPG not received -RAJ FLAME-

WHAT SHOULD WE DO FOR RAJ FLAME WHEN 1MONTH BOOKING NOT RECEIVED AT HOME HOW CAN U MAKE UR MEAL. PUT THE FIRE ON THE OFFICE OR KILL THE PEOPLE OF THE AGENCY PERSON. AND THE INDIANOIL COMPANY TOLL FREE NUMBER MESSAGE IS NOT CONNECT UR CALL- AND CCE MESSAGE IS NOT PICKUP THE PHONE.
THE CUSTOMER WHEN CAN GO TO DIE

I THINK THAT THE ALL THE CUSTOMER OF RAJ FLAME CAN REACH TO THE GAS AGANCY AND PUT THE FIRE IN THE OFFICE AND ALL THE EMPLOYEE OR DIRECTOR WITH LOCK THE OFFICE.

GOVERMENT SHOULD HANDLE THE PEOPLE THERE PROBLE FACING LIKE THIS.

TAKE THE CHARGE OF AGAINST THE COMPANY OR AGENCY WHICHEVER IS CREATING THE PROBLEM.

That all 12th June 2009, We have booked a LPG cylinder But supplier M/s SUMIT GAS ENTERPRISES has not booking or giving cylinder .He saying that all of customers, First submit Rs.210 for Rubber pipe of Cylinder.
Rs 170 for Cylinder rubber pipe and Rs. 40 for Inspection of Pipe.
We have just purchase one year back new Rubber pipe of Cylinder ISI mark.
Now he is not giving us cylinder. He says Rs.210 is mandatory.
Fist cut the slip of Rs.210 other wise he is not giving to Cylinder to any body.
So many people is suffering from his behavior
You are requested to send latter to
M/s SUMIT GAS ENTERPRISES, Shop No.188, Main Market, Sector-7, Faridabad
Haryana-121006. Phone No.[protected]

Thanking you,

yours truly,
Jagdish Chauhan
MOBILE NO. [protected]

cookoing gas cylinders — complaint regarding black marketing & leakage of gas

sir/madam,
I WANT TO DRAW YOUR KIND ATTENTION TOWARDS LEAKING & BLACKMARKETING OF GAS IN OUR LOCALITY BY YOUR DEALER.
I LIVES IN RATANPUR COLONY, PANKI, KANPUR NAGAR, PIN 208020 . SINGLE DEALER OF INDANE GAS AGENCY IN OUR LOCALITY IS ENGAGED IN BLACKMARKETING OF CYLINDERS TO COMMERCIAL CATERERS. HE DOES NOT SUPPLY TO ACTUAL USERS AND REDUCING THE IMAGE OF INDANE GAS. HE ALSO USE TO LEAK CYLINDERS FROM EACH CYLINDERS APPROX. 1TO 2 K.G. GAS. I THINK NECESSARY ACTIONS SHALL BE TAKEN BY AUTHORITY IMMEDIATELY.
ADDRESS OF CRIMINAL :
SUPREME SALES
M.I.G. 28 , SABJI MANDI, RATANPUR COLONY,
PANKI KANPUR NAGAR
U.P.

i also face this problem this is redeculas situation all supplier are same attitude they provide cylender in 10 days instead of 24 hours supply no one can help us regarding this problem

sir,
my customer no is B-10277 our gas distributer is OMKARAM INDANE SERVICE, KALLOOR JUNCTION OCHIRA KARUNAGAPALLY, KOLLAM, KERALA. they werw making un necessary delay in delevering gas more than 60days after booking, most time the phone was not attend &almost get encaged their behaviour is very rude&harsh most time they said the stock was not arrived but actually black marketing is taking therewhen we remind them about complaint they reply i[censored] are urgent customer go &complaint they doesn't matter &go &avail gas connection from other companies like BHARAT GAS it is because of the reputation of INDIANE OIL we are still continuing it this was not only the problem of me my neighbours were also facing the same problem hoping the remedy as early as possible
THANKING YOU
SIVA KUMAR.

IOCL LTD/ Indane gas — delay in attending emergency case

Gas leakage was complained this morning (23.12.2009) at 9.10 am to (M/s Sabhari Agencies Kilpauk ,Chennai.) regarding heavy release of GAS on opening the knob.
The agent said that technician will be sent within 1 hour. In the first place this is an emergency case and needs immediate attention . The person was sent only after 12:30 pm and was not properly attended to . Imedeatly we called and got the same done second time.

In furture kindly arrange a separate cell to attend such cases on the spot to avoid calamities.

I am a customer of Kleen Gas with Cust no-7503 . Booked my refill request on 22nd Dec, visited their office on 4th Jan and me& my wife must have dialed their number more than 100 times just for a gas. They picked up only once or twice promising to send the gas but till date no gas has been sent. If a reward is instituted for bad customer service, Kleen Gas will definitely get it.

Indian Oil Ltd ( L P G CYLINDER) — Not attending of telephone calls for L P G BOOKING

Sir
Consumer No K 3152 in the name of Sushila Bhatia
The Indian Oil LP G Dealer Jagjit Gas Agency does not respond to the telephone calls Two Telephone No
ie[protected] & [protected] delibrately, this is general complain of many cutmers
Kindly look into
SUSHILA BHATIA
[protected]
House No 419 Sector 16 Faridabad

corruption is high level in indane gas lpg and i think all officers and gas agency are responsible f

or this even u want to complain area mgr could not receive ur phone public is live on their mercy

this is very shame ful for free india

hello sir
i am abhishek kaushik
from... baghpat (up)
sir we face the problum here ...
i have booked the gas many time on the telephone and by the sms.. on the no...2221153 but not recived.
your supllier (baghpat gas service) forsed us to purchase the cylinder in higher rate or in black.
sir plz give us sollution.

thanx .
abhishek kaushik
baghpat (up[protected] pin code
ph no.. [protected]

Bharat Gas — Malafide delivery of cooking gas to other

Dear Sir/Ma'm,

With due regard, I would like to state that, a booking of cooking gas was made on 1st Feb 2010 which was not made by me, and there was non-delivery of that gas refill. I came to know this today when I went to book gas refill.

This is not an uncommon problem at most gas dealers. You can find the cause and solution to this on this link:

http://welkinizer.com/2010/02/12/booking-done-on-your-number-delivered-somewhere...⇄

sidhu gas agency ( bathinda ) — not deliver lpg

I had booked for a cylinder on 4.2.2009 . Its more than 15 days and have not yet received the cylinder. last date of delivery 7-1-2010, Till date I made more than 20 calls to the Sidhu gas agency (nearest service provider) Bathinda and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you after 5-6 days" but surprise it is not delivered. my reg no. s- 440 named by sh. ramesh kumar ( father )

Regarding LPG cylender supply — regarding LPG cylender supplier

Dear sir,
I have a LPG connection No. 11853 of BHARAT PETROLEUM with SATISH AND COMPANY G-2 Hauz Khas , New delhi-110016. I booked for cylender for several times in this month Feb 2010 by phone and in person but they have not supplied sofar . I doubt they are selling the cylenders in Black market. As iam easly getting it for Rs 5oo in the market .Request you to enquer and insiate action against the delarpl
Bhanuprasad
975 ward no 7,
appex complex III floor
Mehrauli
New delhi-110030
Ph.[protected]

after how many days we can book the next cylinder from the previous date of booking

my tvs flame starts making a huge noise after the speed of 55-60 km/ph.i am feeling cheated after bying this bike.i want it to be correcter fully or replaced.

Dear Sir,

I have booked a LPG cylinder on 28 th Feb 2010, on telephone number 1260 vide their booking number 24. But supplier M/s SAI SEWA ENTERPRISES, Vasant Kunj New Delhi- has not supplied cylinder till today, again I book cylinder on 6th March 2010 via phone no. 26898953.

My Consumer no is 15893 Prakash Chandra Tiwari
G-8, Hill View Appartment
Mehata Chowk, Mehrauli-110030
Ph[protected]
Mobile No.[protected]

The practice of the dealer is always more or less is the same. Many times i visited to dealer and requested for a proper supply in past but there is no change.

You are kindly requested to look in to the matter and take appropriate action against this distributor to maintain a proper supply of cylinder in future. I will appreciate your action if you could send me a reply to my E-mail id tiwari.[protected]@rediffmail.com.

Thanks

Prakash Ch. Tiwari.

G-8, Hill View Appartment
Mehata Chowk, Mehrauli-110030
Ph[protected]
Mobile No.[protected]

sidhu gas agency — non delivery l.p.g

I had booked for a cylinder on 25-2-10 . Its more than 15 days and have not yet received the cylinder. last date of delivery[protected], Till date I made more than 20 calls to the Sidhu gas agency (nearest service provider) Bathinda and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you after 5-6 days" but surprise it is not delivered. my reg no. s- 440 named by sh. ramesh kumar ( father )

TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Coimbatore,
Tamilnadu.

Dear Sir,
My costomer No:26087 and Agencies is Sri Srinivas Gas Service, No.1, Anupperpalayam(po), Tirupur-641652 PH[protected], 2258755.

My complait is regarding the desiplinary action, at the date of 7-07-10 the service man came with cylinder and hand over the cylinder and my mother gave the amount 500/-, at the time in my mother hand dont have change.the service man talk some irresponsible like, you have keep the amount when your are booking at the time itself, if your are thinking you have to pay aditional 10/- rupees.At the time my mother has inform, if you behave like this we will complaint to your office suddenly he answer you make a complaint they dont make action against me.after that we make acomplaint to agences on that day they we inform the person will come and supply.Again we make a complait on 08-07-10 regarding this issue, today is 09-07-10.But still we cant recived the cylinder.so pls kindly take some action regarding the issue.we are waiting for your reply.through phone or mail:[protected]@yahoo.co.in

Regards
G.Karthikeyan
Tirupur.
Moble No:+91-[protected]
Residiance:[protected]

TO
The General Manager/ Sales Manager,
Indian Oil Corp,
Tamil Nadu.
SIR my consumer No is 90081 Date of booking is 28.06.2010 Date of delivery is 22.07.2010 Billing date is 30.06.2010 This controversial date of booking and delivery shows the Mal practices done by the distributor. I request you sir to enquirer in to the matter and do the need full for me . Thanking you B.Raja

IOC, Indane, Sai Sewa Enterprises, Vasant Kunj — Phone not picking up for the last 10 days

Booking of gas is very difficult as they are not picking up the telephone. Always it seems that they have delibrately keep the phones are busy. Whenever it rings they will not pickup.

I would like to know their intention. What is they are doing ? It seems that they are giving all the domestic gas cylinders to commercial customers and selling in the black market.

We need a solution in this regard. Can you help us ?

Saramma Abraham
[protected]

To
The General Manager/Sales Manager,
Indian Oil Corporation
Orissa Circle,
Orissa,

Dear Sir,
My Consumer No.958 I had taken the Gas Connection from Veera Sachi Agencies, Daman Square, Chandra Sekhar Pur, Bhubaneswar.When I had gone to them to transfer it elsewhere but they rejected citing the Cylender is Old & Obsolete.They are really harassing the Customer like us not to transfer it smoothly. They finally took my cylinder but didn't refund security deposit i made initially against. They are also involved in illegel activities by deducting more fees by the context of some other fees. Requesting to you kindly intervene to look into this matter as genuine Customer are getting affected by this dihonest Distributor.

Thanking You,
Prasanta Kumar Patra
Mob:[protected]

I am a regular consumer of LPG, With M/S RAJ FLAME, Mohan Gaarden, For the last two months the gas Cylinder delivered to me is had less gas quantity, it lasted only 20 days, insteda of 30 days, our family is of 4 members. Delivery boys are very expert in stealing gas from culinders, when asked they say no one can stop us for this theft. we pay for this act.

Plaese save us of this cheating in future.
B K Khokhar.
12485.

similar is the case in pearey lal agency, karol bagh. we r so fed up with this attitude..every month we have to call them at least 100 times before they finally oblige us by picking up the phone. cylinder delievery takes another 10 days. usually by that time there is no gas at home and we hv to buy a cylinder in black.

I booked my refill cylinder on 29th March and I have failed to receive the refill. My consumer no is 20794. the reference no on booking was given as 20280. The gas service that cater to me is Sai sewa Enterprize, vasant Kunj. many trials to contact the gas agency failed,
. The telephone no of the agency is[protected].
My parent gas agency was closed down and I was allotted this agency with out my knowledge or consent and I don't know the physical location of this agency.
Kindly, advise how to change to a more approachable gas agency in my neighbourhood.
Nilima Srivastava
[protected]
A-117, Paryavaran Complex
IGNOU Road, New Delhi 110017

my consumer no. 6069 Booking service is very badly I am calling for last one month
but do not response for sai sewa enterprises distributer

Thanks Regards
Manish

Dear Sir,

I am Dr. Subhash Chand Lali live in Dilshad Colony and my distributer is Sidhu Enterprises, Dilshad Garden vide Telephone Agency No.[protected] & 22575960 respectively. My Consumer no. is 06933/

I booked the cylender on 23/05/2011 by central booking system using [protected] no. but my distributer has not delevered at all. According to him there is a acute shortage of cylenders.

My other cylender is also going to be over. You are requested to take the necessary action against my distributer as early as possible.

Thanks and regard
Dr. Lali
[protected]

Indane LPG — Non-attendance of emergency call

Indane LPG Cons. No.34968 with Chella Agencies, Selaiyur Chennai-73- Gas cylinder leakage complained to Emergency cell on phone [protected] at about 6 am on 30/9/2011 with all details but till this time of 1.42 pm none has attended the complaint. None of the numbers is reachable including the distributor. Put to lot of inconvenience. Complaint requires to be attended to immediately.
==V. Rajendran, Advocate.
[protected]/[protected]

I am a regular consumer of LPG, With M/S RAJAN INDANE SEVA, BABURA BHOJPUR, For the last day when i was gon to distributor fof taking the gas Cylinder, there were mr. heera singh present there, when i was take place in a que, that time mr. heera singh comes with stick and he was abusing, when i was againsting him then he wll said to me with abusing language i will not give u gas...and he comes to me for beating mood.
then what i should do...?

somthing do fast sir, now days we r living without lpg...its a big problem for we
plz nd plz solve it sr...
plz help me
chandan kumar pathak
s/o- mr. lalan pathak
vi+po phuhan
my cell no -[protected]

Hello,

I am in Bikaner and our service dealer is Flame Gas. We had a leakage in gas cylinder that they delivered. Despite of calling them again and again
they have not come yet to collect the cylinder back. My kitchen is very open else there would have been a serious accident. my consumer no is 1701.
How would you like to deal with this careless attitude. I need a quick and strict action regarding this. you can contact on my no 0151:2521438

Rgds
Shanti

i HAVE BOOKED MY LP GAS CYLINDER ABOUT ON 12.01.13, I HAVE RECEIVED CONFIRMATION ABOUT REFILLING BOOKING, BUT TILL 29.012.2013 I HAVE NOT RECED MY GAS. DURING ENQUARY COMPUTER CALLING TOLD ME THAT YR GAS HAS BEEN DESPATCHED ON DATED 22/1/13 AGAINS CHALLAN NO.11402/11692.
MY CONSUMER NO. IS 30792
INDANE GAS AGENCY
m/S. SABARWAL ENTERPRISES, GEETA COLONY, DELHI, PH;[protected]

R.K.JAIN
22096742

I SURYAJEET SONU KUMAR MY CONSUMER NO IS 10257 IN MAGADH ENTERPRISES IN PATNA. I HAVE BOOKED FOR REFILING CYLINDER ON 11.05.2013 IN AGENCY BUT TILL 24.05.2013. I HAVE NOT RECIEVED MY GAS. WHEN I HAVE GONE TO AGENCY HIS MANAGER MR SURENDRA BEHAVED ROUGH LANGUAGE AND SAID I WILL NOT DELIVER YOUR GAS.WHERE YOU CAN GO YOU GO.

Hello madam/sir
This is manoj, I am living abroad my family is in Dehradun, we have enquired about how to get a new LPG connection and apply online on 19 of July 2013 with reference number N[protected] since I am not in India my wife went to Uttaranchal gas service and they ask for some documents then she arrange all the documents ask by them and went again there, this time they ask for bank IFSC code and correction of the name in ration card she did that and went again there, this time they said server is down you come after one week, after one week she went again and this time they said you have to come end of the month, again she went back and come back in end of the month this time they said you have to buy gas stove along with connection which we refuse since we have already, then they said someone will come to your house in one week for verification no one came then we ask for the telephone no. of the person who supposed to come for the verification, she call him and he come but person doesn’t know why he is here. Now they are telling you cannot get connection since you have gas stove at home. They are really giving her very hard time which cannot be tolerable
Is this our system?? Person who is sitting there he doesn't know how to behave with people. This is unbearable for me hope you will take some serious action before I go further.

I am a consumer of INDANE .My consumer no is 6983 .The name of distributer is
PERFECT INDANE/ BARASAT /24PARGANAS (NORTH) I, booked my gas on26/9/14
I received a SMS ON 23/10/14 that my cylinder has been delivered against booking
no 668590 vide cash memo no [protected] but till date i did not get delivery of my cylinder.
Kajal Dutta
3, chandigarh madhyam gram bazar
kol 700130

Name misprint in the system

Consumer no.30122 Name printed as Saazma Quadri in lieu of S Shazma Quadri that is why not getting subsidy despite linking of Aadhaar Card in Bank as well as Nedus Distributors SAP No.140439 10/1 Bondel Road, Kolkata 700019

Subsidy yet not transferred to the bank

We got our cylinder on 31st january. We have yet not recieved the subsidy which is supposed to be transferred to the bank. Pls do the needful

Change Regulator

My consumer no. 16713 my gas Regulator defect. I change the regulator gas agency but my gas regulator not change.He say one month wait.

Mobile number registration complaint

I am not getting any messages from netaji gas agency for last 1 year eventhough we registered our mobile number. There is also no delivery on time. They are very irresponsible in doing their work.

subisidy not received in bank acount

My lpg id is[protected] and cash momo no is [protected] cylinder Was delivered on 10 jan but subsidy not received in my bank acount

Booking na hona

10/01/2015 की बुकिग का कैंसिल होना Cust.no.[protected]T-024884) Anil sharma 548 kailash puri bulandshahr (203001) Mo.[protected]

Dealer not responding at all

their dealer vijay gas agency never picks up the phone and all 24 x 7 their land lines are engaged. Cylinders are also not delivered to customers in time.

non delivery of refilled cylinder

I am N.Krishnan, aged 77 years, my consumer No. is 5045 of Mini Gas Agency, Kundara. The distributor is not giving home delivery of the cylinder, they are telling come and collect the cylinder. Please take immediate action against them.

Dear Sir

I am trying to contact the gas agency to book the gas by phone but nobody picks up the phone and if by mistake someone picks up the phone then it is put on hold for 15 minutes or till the time the line is disconnected by caller.This is ridiculous as this is nothing but harsing the customer.My wife is not able to go to the centre as my baby is small and she can't take her out to book the gas.

all time phone is engaged
Dear Sir

My name is G. Padmavathi. My consumer number is CG 65614 in Hyderabad Andra Pradesh.

I am trying to contact the gas agency to book the gas by phone[protected]/7044) but nobody picks up the phone and if by mistake someone picks up the phone then it is put on hold for 15 minutes or till the time the line is disconnected by caller.This is ridiculous as this is nothing but harassing the customer.My mother is not able to go to the center as my baby is small and she can't take her out to book the gas.By this way these people are harassing us every month by many complaints these people doing the same and says we dont know any thing regarding the same. So please do the needful help to move out this problem for ever.

Gas Agency Name And Address :

NAMRATHA GAS AGENCY LOCATED AT KUKATPALLY R R DIST.

my name is sweety garg. i am consumer of indane gas. my consumer no is rg-14688.my distributer name is rohini enterprises. when ever i call for booking on phone no body pick the phone or some time angange.please solve my problem.

ho booking for online gas i try every time so i cant see online booking avability but i seen bhatat gas service is available on line forms so why should be given online forms .

LPG — Irregularities in booking refill

I have a connection with M/S Ess Bee Enter.( which has phone no as[protected] and[protected] bearing No 12165 in the name of my elder brother Mr. Babadin. It is noticed on several occations that my refill is illegally booked and sold in "BLACK". For last instance when I give a call on 20.1.2008 (first of all no one pick up the phone and when the phone is answered) it is told me that my refil has already booked on 11.01.2008 and delivered it is not understood when i have not booked my refill prior to 20.01.2008 how it is booked and where it is delivered? I would like to see the delivery receipt and it is still not delivered on this date i.e. 29.1.2008.

sir i am a iocl costomer i got a conection from (AVERY GAS SERVICE) R-104/4 RAMESH PARK LAXMI NAGAR DELHI 110092 I was booked my gas on dated 16 /1 /09 but i have been not reaceved my gas till dated 3 /2 /09 time 4:35 pm i have been three visit on his shop and i have been 9th or 10th call between in this period but there is not attending my call there is sitting two lady for our help but she dont help me she disconect the fone befor lisning the complaint so i am failed after visit /call
so please tell me what i do
if you will be fail against him for taken necessary action
so i will go to ( R T I ) ACT
for satisfaction how many days taken deliverd the sylender after booking date
please take necessary action against him my cust no 14482

Dear Sir,

I got transfer in my company job; so I wanted to transfer my Indane gas connection from Madurai to Trichy. I had connection with Ramesh Gas Agency, [Indane dealer] customer id 31404. When I approached them, they said u just bring the receipt during the registration withus; take ur cylinders and regulator to trichy. That time, becoz of power cut, they asked to come another day. So, I brought my cylinder with regulator to Trichy. Again another day I approached them to give transfer voucher. They said that it cannot be done; we changed the policy; you should bring cylinders & regulator. I said Its already installed in Trichy; how it is possible. But they never mind it. They are sticking on their new statement. Already I transferred my connection without surrendering cylinders but now they are giving statements in contradiction. If they told in the very first time itself, I was able to do so. Now, I`m in Trichy. But they are asking cylinder & regulator becoz of rule changed. Kindly look up this issue.

lindane — non replacing defective regulator

Gas lickage through the upper valvue of Regulator. However the agency not replace the defective regulator

autherised charges for the replacement of faulty regulator should be well informed on net as well ason notice board

Sir,
I am not satisfied with your gas distributers becoz they r not suppy gas silender at home in properly...when we contacted on ur phone, they never gave a properly answer...plz do a satisfied work for that...n plz give me reply on that case.
thanks

regards
PRADIP REKHANI

IOC- Indane Gas — delay of LPG refill

My LPG agency is Bindu Gas agency- Aluva- EKM (dt). Now gas refilling takes about two months.
agency says it will take two months to get the refill cylinder.I saw your declaration about this that Refill cylinder can be got within 3 weeks after booking. I would like to know the clarification regarding this.
Anyway I request you to issue the refill cylinder atleast in one month.
Thanking you,
-------P.K.M.NAMBOOTHIRI

I have similar experience. I have been trying to get across from last 3 days without success. I hope IOCL is watching such post to improve their customer service

This agency is very bad. They never receive the phone calls. I even spoke to the IOCL customer representative. Even she was very rude and was telling that this agency caters to "so many " customers

sir
i want to inform u to that i m custmer of indian gas (Dhan shri Gas Service) it is in Aligarh.(U.P) I have only one celinder of gas. i have booked my gas on 15.11.2008. After that receive sofar days on 14/12/2008.

Sir, we want new connection form ur dealer in aligarh, Dhan Shri, Naurangabad, G.T. Road, Aligarh (U.P.). The dealer gate the new connection charges exis amount of Rs. 2000/-. Actually new connection Amt. 2000/- without Stove (Chula) .Indian Gas please take an action on it.
thanking you
address : 1/200q sanjay gandhi colony rawan teela aligarh
my contact no. [protected], [protected]

gas — bad supply

Dear Sir

This is with reference to my earlier complaint dated 22nd March 2010, I have bocked for gas bearing cunsumer no. 48334 at sharpurnagar Chintal gas agency since 25 days but still now there is no response from our agency while calling frequently. After several requests he had promised to send the same on monday but I didn't got the cylinder. Today again I called and requested him. I am facing the problem every month and also raise the complaint but there ie no response. Kindly look into the matter.