Indian Oil Corporation [IOC] Complaints & Reviews

R/Sir,
My self Sandip mehkarkar At post Mehkar Dist buldana Maharashtra india

my consumer no 006860 & butor code no. 35483772 Ms.RaviRaj Indane Gas Mehkar
Is not giveing Extra Cylender pl. . i request you pl. give me extra cylendrer for reguler use gas .
Thanks
Sandip mehkarkar
[protected] or [protected]

my indane gas consumer no. is 22641 of vaishno gas agency, orderly bazar varanasi with single cylinder.agency is not issuing dbc saying that there is ban on dbc. please help me.
thank you

Sir/Madam,

My Gas Connection Consumer No. is RF-11419 with M/s RICH FLAMES (Indane Distributors), 3E/67, N.I.T, Fariadabad, Ph:[protected]Distributor's Code:[protected]
I am regularly requesting the agency for giving DBC since I got the gas connection i.e from 24/07/2004 but every time agency denied for giving DBC. We face the problem when the gas ends.
Please do the needful.
MY contact Number is [protected]

My connection No-11834 dt[protected] TV to Cuttack New Consumer No-22329 and requsting to BARABATI GAS LINK ROAD, CUTTACK for DBC.Application date for DBC[protected] but till date not giving DBC to me .Please help me I am Indian Soilder I have two Kids my wife is staying in cuttack. We are Facing lot of problem When Gas END . my contact No [protected]. pl advice to BARABATI GAS as possible as issue me DBC.

I am a consumer of indane gas (Mashroo Agency,Veraval) for 2 years.I have enquired so many times about DBC connection but they say company is not giving DBC.But they are giving new connection.When gas ends we have to suffer very much.Is there any alternate or quick/speedy way of getting DBC.

dbc Ricward

yast

Indian Oil Corporation Ltd. — REFILLING

I am a consumer of LPG WITH Sahel Gas Agency, Satellite area, Ahmedabd, with consumer No 779 which is IOC AGENCY. I have been having DBC double bottle connection for the last 15 years. I am a senior executive with 6 adults and 2 children in my family. The purpose of DBC has been to avoid refilling problem. For the last 3 months, Sahel Gas Agency is refusing to book even till 21 days are over after cylinder is supplied making me to physically count 21 days in the kitchen for BOOKING. Secondly, I fail to understand the sanctity of Double Bottle Connection provided to cease and desist from the malaise of timely supply of LPG. I have been getting bureaucratic reply from Sahel and Customer Grievance Cell Mr Pagrekar that sanctity of DBC could not be explained and consumer has to spend time in the kitchen to physically count 21 days for booking even.

I request you to let me have the DBC SANCTITY and ideology of refusing even booking upto 21days - no point in quoting bureaucratic clauses - consumer focus may please be explained as you have professioanlly kept this type of access to a consumer.

DSR MURTHY
B-7 PAVAN APARTMENTS
OPP. JUDGES BUNGALOWS
SATELLITE AREA, AHMEDABAD 380015

Indian Oil Corporation Ltd — passport not received

sir
i have applied passport for renewal few months ago. But internet information shows that it will be despatched on 03/10/2008. pl.inform me the current status.

sir
Iam an airforce employee working in Bapatla which comes under your vijaywada area i went to your agency for new connection as all know we defence people do nat have ration card of the state which we are working because oures is transferable job but as per the letter of the area manager he refused to give new connestion to me stating non availabilty of ration card.please take this matter so that i may be given with a new gas connection as earliest
Thanking you

Dear Sir,
Please kind to be ur notice that I have applied for NEW GAS CONNECTION on 2/4/09 and thereafter REGISTRATION NO. GOT[protected] FROM SRINGERI ENTERPRISES SCO-21 HUDA SHOPPING COMPLEX SECTOR-7 GURGAON And after that concern authority had done Survey for the same and i have paid RS.150/- for hot plate checking and Survey Report no. is 2047 on 12/5/09
MAIN REASON IS CONCERN THAT I HAVE JOINT FAMILY AND already we have TWo cylinder of Bharat gas Connection and this connection in the name of my Bhabi So, now i have required separate connection so I have applied for the same.
Therefore during survying survey reporter had mentioned that i have two cylinder when these two cylinder of my Bhabi.So i have managing temporary by her help.
Now resulting my new connection process running pending and i have facing the problem
So, please do the needful on urgent basis,
Regards
MAHENDER KUMAR S/O LILA DHAR
H.NO.207/28 JYOTI PARK GURGAON-122001
MOBILE:[protected]

Indian oil corporation — Refill Gas Delay

Dear Sir,
I am working as a Reporter in a Tamil Weekly. I had booked refill gas by online on 1st March 2012 and booking reference number is 333403. Morethan 27 days, i have received any message from the Agency.
Please arrange to send the refill gas in two days.
Thanking you
Syed Usman,
Reporter

Indian Oil Corp Ltd — delay in refill

my consumer no07306 is with kwick gas service jwala heri paschim vihar new delhi63 irequested a refill on 10/4/2012 through IVRS but till date ihave recieved no responce

Sir,
I would like to know whether it is possible to gift my LPG cylinder to my relatives.
If yes, then How?
Please reply soon.
Thanking you.

Regards,
Gopal Singh

Worst service...

respected sir
consumer no: [protected]
we have recently shifted our refill to this bhagyanagar gas agency Vidyanagar . I have booked my refil on 27/7/2017. they sent a message as door lock. I have again booked my refill on 8th of august yet I didn't receive cylinder. inspite of many calls, inspite of many visits to the office there is no response from the office management.
WHAT SHOULD WE DO this is the response we get from the office
NO PROPER SERVICE NO PROPER RESPONSE..

reg cylinders
Dear Sir,
our customer id no is 12950 registered in Javed Gas Aligarh. The cylinder supplied last time was containing at least 5-6 Kg of water and hence lasted in 2 weeks only. Please instruct the agency to replace the cylinder at the earliest as the supply of another is given at the rate of 45-50 days per cynlinder.
Regards
Prof. Faiz Mohammad
[protected]@rediffmail.com

Cylinder/regulator leakage — Cylinder/regulator leakage

Dear sir

I am Sukhvir verma living in sultan puri. Two weeks ago i feel leakage throu regulater and i have call leakage complaint # (that is on the back side of delivery slip). I called and went to PRATAP JYOTI's Office but I got no responce from their side. So please look into the matter and change the regulater as Early as Possible.

thanks
Sukhvir verma

sir,

I have a gas connection No.6514 with Ms.Geekay gas agencies, Trichur. At time of connection of new I have applied for second cylinder
Reg no.SL.No.SR8304 dated 7.02.1985. When I go for enquiry for
2nd cylinder, they told they have sent letter under certificate of posting.
So they told that is already lapsed. so you book fresh one. I have booked
fresh one with registeration no.Sr.No.4039 dated 31.07.1996 with the
same Ms.Geekay gas agencies.Trichur ( Kerala). When I enquired
with Gas agencies, they are telling we have sent letter to address given.
Till today I have not recd any information from gas agencies.So please
look into this and do the needful.

My phone no.[protected].

Dear Sir,
I am resident of 303, Saryug Complex, Nehru Nagar, Patna 800 013. I approched to your agent M/s Akhand Jyoti, Patliputra, Patna - 800013 for new LPG connection. There I saw a notice board mentioning that charges for new connection is Rs. 3500.00, which includes the cost of hot plate. On inquiry the officials told me that purchase of hot plate is compulsory without which no new connection was provided by your agent.
I would like to state that they are charging very higher rate for hot plate and I wish to purchase the ISI marked hot plate as per my own choice.
You are requested to inform me whether the purchase of hot plate is compusory for a new connection or not as per IOC's rule.
If your dealer is doing something wrong, please intimate me what can I do?
Regards
Vijay Kumar

dear sir am arunpal singh
am aplayed new gas connection on 26/8/09
that time maneger ask me u will get connection with in 60 days but am not get
am going there three time but she can not talk to with me
so please take necessary action agaist gas agency thanks your's arunpal singh

dear sir
i want a new connection of LPG from bhadohi gas service sant ravidas nagar bhadohi 221401 (U.P.) but ajency holder dimmand extra money for cannection.and bill not given and said that i m not take money from dimand darf or cheque.
please authried me for taking a new connection of L.P.G.

thanking you
subhash chand
nai bazar bhadohi
sant ravidas nagar
mo.[protected]

New LPG connection

Dear sir,

For New LPG connection, pls give the details how to take new connection in Deoria City Pin-274001 (U.P.)
thanks and regards,

Shahid Khan
[protected]

New LPG connection

Dear sir,

For New LPG connection, pls give the details how to take new connection in Delhi
thanks and regards,

Poonam
[protected]

I have been regularly facing this problem from our indian gas dealer who books the gas in our name and doesn't give it to us rather they do sell it to the shop keeper or to any othe person who pays them little extra.in simple words we can say they are doing unethic practice.

please resole this issue.

My connection details:
Connection no:4066
Dealer name: Prachi agency.cutack
Name :shubhawati devi gupta
rajaram colony, qrt no- 4.junuspatana.
ranihat canal road.cuttack-orissa

I am customer of INDANE gas Registered with Puneet Gas Agency, Sector-16, Rohini, Tel. No. 27872552, 27856431 connection no. PG 22317 failed to register my booking for refilling on telephone and AVRS no. 1260. I am facing this problem every time.It is not posible for me to visit Puneet Gas office every time.
You are requested to solve this problem and take n/a pl.

The system of Gas Booking followed now for us in Indane, Haldia is that you can book only 21 days after the last delivery of gas cylinder.
I had booked my cylinder on Oct 14, 2010..
Till date after Two month of booking, the gas cylinder has not been delivered, in spite of repeated reminders and follow ups.

Rinki Singh
Consumer # 21129.
Indane Gas,
Raigarh Gas Service,
Near Gourishankar Mandir,
Raigarh,
Chhattisgarh.

Your Servive is Poor.

hello sirmam,

i am the coustmour of your indane gas (Goodwill Gas Services). and my Consumer Number Is ht7474. I Booked my cylender at[protected] but till now i didn't get any response from that agency i Confirmed about this issue to them But they are not doing thier work Properly this is not a first time I am facing this Problem till connection Starting Please Get needful step Against of this issue

we applied a new ration card and we got our ration card after 3.5 years. but still now we were not able to get any benefit from PDS system. whenever we go and ask, they said to come in another date. due to absent of officer to enquire and crosscheck. If it continue then in our area somany of them will return our ration card to the chiefminister directly. we are affected a lot & unable to all the benefits attaining through PDS system...

RAVIKUMAR
74/68, AKSHYA HOUSE,
E.B.COLONY,
KHAJAMALAI,
TRICHY-620023...

thanking u with regards...

me to same and if it continue. then we favour to the above.

e.b.colony...
same area..

Indane Gas Transfer — insisting on ration card for transfer

The Aswati gas agency of Indane gas is insisting on a ration card with my name which does not have a gas connection for transfer of my gas connection from bangalore to Payyanur on TV. Being an Ex serviceman I do not have a ratio card. What can I do?

dear sir
On 14/4/2009 we have received the delivery of gas against refill voucher no. 4039 from mohali gas enterprises, mohali, punjab. while changing the gas cylinder of Indane we found that the new (sealed and full) cylinder was dangerously leaking. We promptly removed it, capped it and kept it in an open balcony.

We tried to get any help from the Indane dealer's (M/s mohali gas enterprises ) two phone nos,
(2220786, 2225786) othe Ist no was not working & the IInd one was ringing but got no response.

Then we tried the interactive phone No[protected], 1260 & [protected] but got no response. even I ws trying to lodge my complaint in this regards on ur web but these is no link at all to lodge the complaint.
u r requested to atleast keep one phone no. specially for lodging the urgent complaints. Now I hope that after this written complaint my gas cylinder will be replaced by 2maro.

regards
arvind customer no. 024911
#387, saini vihar phase I, baltana, zirakpur, Punjab, [protected]

parul gas agency hardev nagar burari — non delivery of refill cylinder

i have booked my gas cylinder on 17th feb, 2006, but not received the gas, then i again booked the gas on 27th but not received the gas till date.

Dear Sir,
I have a similar complaint from Gonicoppa, Kodagu District, Karnataka. This is not a one time occurence. They tell us to come on a certain date and then dont give us the cylinder. We ask for door delivery. They agree to send but dont do so. We have to call again to find out why it has not been delivered. My consumer number is 10934. I would be gratefulif this matter is looked into.We live on an estate and have to face a lot of inconvenience

I am a consumer of indane gas cylinder and my consumer no. is F-24728.This no. has been alloted to me by Freedom Gas Agency which is located at Balramnagar in Loni Dist.Ghaziabad.
I am completely unsatisfy with the services provided by the agency because they book a cylinder after 30 days from the last booking date and deliever the cylinder after 10 days.The whole calculation itself says that a family will get the next cylinder after 40 days.How can a normal family of 5-6 people manage with a cylinder for more than 35 days.
When some people including me complained about this matter in agency, the staff arogently said that "cylinder toh 30 din baad hi book hoga jo karna hai kar lo".They people are really bunch of crooks.The black marketing of cylinders is easily going on without any fear from Freedom Gas Service Balramnagar, Loni, Ghaziabad, U.P.The consumers are really so unhappy with the services because wants consumers to buy cylinders in black which is ridiculous.
I just want to draw your attention on this matter because it seems normal but it is really a serious matter which needs a strict operation.
Hoping for a kind reciprocal.

indane gas ltd — Complaining about poor gas delivery

Sir,
My self nanda wati, a customer of INdane gas service (my customer ID is 41942) at "AMRIT GAS ENTERPRISES' sHOP NO-2, c-4, DDA MARKET YAMUNA VIHAR DELHI-110053
I had applied for a cylinder on 6/12/2009. due to the poor gas delivery i didnt received the cylinder yet. i booked it for more than 10 times bt they are not respondig.
In addition they r saying that we dont have sufficient gas storage.. They usually do it.
this is creating a lot of trouble for me.

kindly look at the complaint and ensure me the availlibilty of gas.
thanks




yours truly
Nanda wati

Hi, We have booked my GAS cylinder on 29-01-11 – 10:54am, with M/s Parul GAS Service, but till date we did not get our GAS cylinder, we have reminded / personally visited at M/s Parul GAS Service. But not getting any response. You are kindly requested pls. help to provide a GAS Refill on priority basis. Because we or both the GAS cylinder are empty. They are just stating, we will deliver the Cylinder by tomorrow 100%. But they are not doing the needful.
Another way Indane is providing a very very poor service in GAS cylinder Refilling pack. Your Toll Free Nos. does not respond at all, it has just answering machine, keep on stating & playing a too poor music, no one is there, then why you have given your Nos. in the net ?? It is fully pathetic . horrible service. No one is there to listen to customer.
Is there any volunteer in Indane L customer support dept. for GAS Agencies, who can help in this regards.


Regards

Hi, main parul gas costmer hoon, mujhe parul gas service ke staff se satisfied nahi hoon, or public se bina bajah money mangte hain (risvat)or costmer ke saath misbehave kare hain.sahi nahi batate orsare manager hai or sare khuda, cylinder 10 din se pehle to aata hi nahi hai or complaint ke badle bolte hain ki jao kuch nahi hota tum koi anna hazare nahi ho .
thanks

My consumer no 16292445 M/s gujral indane gas sadr jabalpur. refil booking on date 4/01/2014 booking no. 249733 without reason canceelled on 10/01/2014 again book on 11/01/2014 cash memo no [protected], i personally contect on 11/01/2014 they told cylender delevered on 13/01/2014 but without reason booking cancelled on 14/01/2014.Please do the needful & oblige.
masarrat khalil

pl do the needful

My consumer no 16292445 M/s gujral indane gas sadr jabalpur. refil booking on date 4/01/2014 booking no. 249733 without reason canceelled on 10/01/2014 again book on 11/01/2014 cash memo no [protected], i personally contect on 11/01/2014 they told cylender delevered on 13/01/2014 but without reason booking cancelled on 14/01/2014.Please do the needful & oblige.
masarrat khalil

Dear Sir/Madam,

It is a kind request to try and make it simple process (that is less documentation) on getting a new gas connection. I have applied for new connection on 1st week of July and I got a postal letter after 20 days stating that, submitting the form. I went to my area branch to submit and they gave me another form which has mentioned that I have to get a notary on 20 rupees stamp paper, which I think is a long process. We have to go to court to get it done, where we have to spent more than 1 hour, it is time consuption, because as an employee, for example, if I have to do this notary work to be done, it will take more time than 3 to 4 hours, nearly half a day. Please find a solution to make it easier, faster with less documentation. The documentation which you have mentioned are, PAN CARD, POST OFFICE ADDRESS PROOF, RATION CARD, DRIVING LICENCE, ETC., and apart from this verification can be done, which I really appreciate, but kindly remove the notary work process, which is the real time consuption. Hope you consider this as a high priority.

Regards,
Shiva Kumar. D

please sent indane gas area office address and freequiently phone or mobile number in villupuram district about supplying domestic cylinder buisness

Sir,
I am a retired Govt. Employee, aged about 70 yrs. residing at the above address. I am having an Indane Domestic Gas connection vide consumer number 3375 from 1981 in the name of my husband Sh.K. Subramaniam, who passed away in 2007. I am having a double cylinder. After the demise of my husband, I am sorry to state that I have not got the gas connection transferred in my name, but I was getting the refill as and when required. The latest refill was supplied to me in Oct. 2009. Due to the family constraints, for most of the periods after the latest supply of refill, I was away from my house. Therefore there was no need for me to book for a refill. Very recently on exhausting one of the cylinders, I have requested for a refill from my Indane Gas Dealer- M/S Murugan Enterprises, Kumbakonam.Ph No:[protected]/ 2425195/2431895. As no refill was taken after Oct.10 (expiry of 6 months period), I was asked to come in person. Accordingly I met the Dealer. I was denied the refill due to the following reasons.
1. Six months period since the last supply of refill is over and the owner of the connection (ie) my husband had demised.
2. When asked for the name transfer in my name it is reported that the prevailing rules doesn't permit them to effect the same due to my age. Further, I was told in clear terms that there is no other option left except to surrender the gas connection.
My daughters and son were married and settled at various places and I am only residing at this place. If the gas supply is denied to me, I will be put in to lot of stress and strain. Further I feel that it is not correct by natural law and justice to deny the gas supply citing my age, even though I have the experience of handling the same for over 30 years without any problem. If any charges for the name transfer or any penal charges for the expiry of 6 months period are to be paid, I am prepared to pay the same.Therefore I request you to advise the Dealer viz.. M/S Murugan Enterprises/ Kumbakonam to effect the name transfer in my name and resume the refill supply without further delay.

Yours faithfully,

S. Indra
W/O Late K. Subramanian,
21, Sarvamanya Street,
MELA CAUVERY,
Kumbakonam - 612 002. (TN) Email Id; sr.[protected]@yahoo.co.in

Instead of stating to a forum like this, you should have consulted either the proprietor or the concerned authorities with your grievances.
Anyway please be in touch with the office of the agency for any problems related to the agency.
Hope that you had your attention on the notice issued by the agency few days back.
Issued for Latha gas agency
Manager

Please note the following for the information to all those who read this.


1. We need an average 30 to 35 loads of gas cylinders per month for complaint free regular supply.
But we receive an average of 26 loads of gas cylinders per month
One load contains 306 gas cylinders
In April we received 14 loads till 24th Aprril whereas we require 28 loads for regular supply.

Why those who criticize us are not able to check this part?

2. Different customers use one gas cylinder for different periods
Some use it for one month, some two month and some upto 6 months.

3..Many ignorant customers submit there gas books to some others.Those who collect the books
sell it to hotels, restaurants and many others for higher costs.
4. The agency has no role in this picture and the public blames only the agency for others' faults.

Hope that those who read it will get some light in this matter.

You should consult the authorities of the gas agency for any complaints

Sir,
In the month of May 2009 we are receiving sufficient number of loads we demanded and almost all the complaints have been solved. Please note that whenever there are bandhs, harthals, holidays the supply of loads will be affected and hence problem may arise. It is a social problem that we have less number of working days in India which will cause many problems, specially for Kerala state.

In the months June and July we have no complaints of not receiving refills. This is because of the availability of the loads from the IOC cochin. I am sure that majority of the public, newspapers and many consumers are in wrong impression about the agency. The genuine customers are getting the refills through a telephone call.

Situation is changing since there is a go slow in cochin plant and the supply of loads reduced. Customers please bear with us.

Indane Gas Agency — Delay in Delivering the LPG Cylinder

I have Indane gas LPG connection with DWARKA INDANE SERVICES K -1/4, RAJAPURI,SECTOR-5,OPP J D M APP. NEW DELHI-59. My consumer number is 14565. I made booking for filled LPG cylinder 20 days ago. And daily i am making call to them and everytime i get the response that it will delivered today by 5 pm. From last 20 days i am facing this problem and still i haven't got refilled gas cylinder. I don't understand to whom i should contact and lodge complaint so that some serious action could be taken on it.

dfgsdf

SIR,
I AM THE CONSUMER OF INDANE GAS BEARING CON NUMBER 08325, UNDER JAI JAWAN GAS AGENCIES, SEC-7, DWARKA, N.DELHI, I HAVE NOT RECEIVED CYLENDER TIMLY AFTER BOOKING

THANKING YOU.