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[Resolved]  Indane / Gas / Distributor Veena Gas Service — difficult to contact distributor veena gas service

Dear sir,
Distributor veena gas Agency sarai juliena new delhi
I would like to bring your kind notice that phone no 26914545/26834949 are either busy or no body
reply from last four days I am trying to book for refill of gas. The phone no 1260 no reply it is very difficult to approach you please let me know alternative for booking gas refill .please book the gasrefill' email address given by you is not working it sends back undilivered i.e.[protected]@hotmail.com
consumer no is 11579 sarita vihar.Please find the solution.further more supply is very late and underweight .few words of reply will be highly appreciated
thanks

j.n.arora consumer no 11579
sarita vihar
new delhi
Complaint marked as Resolved 2020-08-13 23:51:27
Complaint comments  13 CommentsShare0Tweet0

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Indane/gas/distributor veena gas service — booking for refill gas consumer no11579

difficulty in booking and supply of LPG
I am consumer of Indane Gas through Veena gas services New Delhi-I always find it difficult to book for refill as there phone numbers[protected]or26834949are either busy or no response
even common no 1260 even their email reject the letter.please inform how to go about it. Even the weight of cylinder is less in weight
j.n.arora sarita vihar
new delhi
Yes I do agree with you..It is the same case with me also.
I am trying these numbers from last 4 days..
Veena Gas Service:
I booked my gas at 1260 on 6th Feb'08 as Veena Gas Service numbers[protected]/26834949 are either busy always or nobody ever reply.Since then I didn't receive the cylinder.Then on 12th Feb'08 I again booked it and got delivery no.57.It's been 10days now I'm still waiting for the delivery.What is the issue.This is really a big problem and there seems to be no way out.

My consumer number is 29925.

Please expedite and take some action on this.
Hi Mr. Arora,
Yes, you are right that the base line numbers of Veena Gas is many times busy. But, what I feel it's mainly beacuse of the rush. I am also a consumer of Veena Gas for the past 5 years, but it's not that difficult to book for re-fill. Earlier I was using their base line numbers, but with the passage of time the rush became more it seems due to increase in the numbers of new consumers.
Hence, once I tried their IVRS (1260) and it's really cool and since then I am using this facility without any problem. And the beauty of this system is that the very first time when you try this (IVRS) you have to feed-in many details, like supplier telephone no., your consumers no. etc. But when you try for the next time it stores your contact no. and all the details. Hence, within few seconds of connecting to IVRS, your re-fill request is taken.

Just try again this IVRS system, and I hope you will appericiate.

Regards,
Safdar.
I totally agree with Mr. J.N. Arora...this ageny is totally untraceable with all their below nos, wohle month:

011-[protected]-[protected]-[protected]-[protected][protected]

Mr. Safdar, can you please guide how to use this IVRS 1260 service?

Regards.

Abdul Rashid
Cust no. 15904
I am also a consumer of Veena Gas. It is very difficult to contact veena gas for gas cylidner refilling. sometime it takes 4 to 5 days to contact veena gas. its really very difficult to book for gas refill. However on contact on phone they hardly hear and cut the phone without completing the sentence what do you want to say. I got never timely.

I would also like to bring to the notice that veena gas never booking ist time. Always I had to rang the phone minimum three four times.

Regards,
S.K. Gupta
Consumer no.15405

Veena Gas Services/Indane Distributors — Difficulty in booking refill of LPG

I wonder if anybody takes care of these complaints or not. In any case I have to burst my frustration. He I go: I am a consumer of Indane Gas through Veena gas services, Sarai Jullena, Okhla Rd, Jamia Nagar, New Delhi-25. It is always difficult to book for refill as there phone numbers[protected] or 26914545 or 26834949 are either busy or no response. They don’t have any email, mobile or pager no.
I also faced such problems many times. IOC should take action immidiately against Veena gas service for the negligencies and harasment done by the agency.
Hi,

This is realy very serious matter, i request you to all kindly lodge a FIR or something else against him/her.

Regards,
Khalid
very poor service
i am also consumer of Veena gas last 7/8 years consumer no. is 29603, my booking is 22/01/2011, vide no. 72. and personally visited but still they not deliver cylinder and they always misbehave with Clint, very poor service really surprise

jawaid

Veena Gas Agency (Indane Gas) — Gas Refill

I booked my gas refill on 9th of February, 2011 but i didn't get any response from gas agency (VEENA GAS AGENCY). I am making call to that agency but they are not receiving my call. Please sort out my problem.
Thanks

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