Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,

I have booked for LPG on 5th Feb -08 . My consumer number is 29158 , Agency name is Sunder Shyam Enterprise, Janakpuri . I understand there is some shortage of LPG Cylinder in Delhi but do you think it should take more than two weeks in city like delhi . When I am giving call to the agancy most of the time its Busy if not no one is picking the call the phone kept on ringing. when we expext the LPG to be delivered without much followup . Need your comment on this .

I am getting always short weight some times 4 kg. It is very difficult to connect to this agency. My consumer no.47603 and name of Agency is Gauri Gas (Palam Colony).

Dear Sir/Madam. I booked for LPG Cylender electronically several times in the number 1260, latest booking was on 7th Feb.2011 but till today I did not receive the same. My cosumer No is 12065, in the name of Gita Saha and my supplier is Sindhu Enterprise.Dilshad Garden.Please look into the matter.
With Thanks Gita Saha. E [protected]@yahoo.com

Dear Sir/ mam. I booked my Lpg gas cylinder on 26/12/11 through phone. But yet not got the delivery. After complaining for last few days on ph, today I went in the office for enquiry at JWALANI, SILIGURI, then they said that my booking has been cancled, when asked why the booking has been cancled, they are saying that they are not answerable to our questions. they gave a new booking slip with order no. 13375 saying that it has been booked again and will not get the cylinder for my last booking. Facing great problems becose of not recieving the cylinder. I'm Ashok Agarwal from siliguri, West Bengal, dst. Darjeeling. My distributor is JWALANI, C/15 Jajodia Market, S.F.Road, SILIGURI. My consumer no. is J-7375.
THANKING YOU,
YOUR FAITHFULLY,
ASHOK AGARWAL
NANDA APPARTMENT, MILINPALLY,
SILIGURI, WEST BENGAL,
M no. [protected].

LPG Gas — Inordinate delay in supply of cylinder

Sir,

My Consumer No for LPG cylinder is 14303. The Distributor is 'Gurudatta Gas Agencies', Mysore, Karnataka. Each time when i book they supply cylinder only after 8 to 12 days delay and which results in 3 months both cylinder empty. Then how do we manage? When we enquire they say that load has not come. I came to know that for each month every consumer is allotted one cylinder but here i hardly get 8 cylinders in a year. Now what do I do?

Indane LPG — Inordinate delay in supply

please do something to get the services prompt.
There is no gas supply at all and people are waiting for more than a month.

Indane Gas — Inordinate Delay

As i have booked my gas cylinder(consumer no) 44455 to the gas agency(VIR Gas Agency ID CODE:1153)
NO 8, Ganapathy Street , West Mambalam,Ch-33 on[protected] . Till now as on[protected] i have not received the refill, which made me to run Pillar to post . When i approached the agency they have replied that they have not received the adequate load from the company.In this juncture i wanted to clarify whether the company has not send the load or the agency people are dodging the consumer . Kindly Clarify and register the complaint to rectify the problem to enable me to use the cylinder in time to avoid the unpleasant situation.

Indane Gas — non availability of gas cylinder in reference to transfer voucher

I have been tranfered from bhopal to chhindwara ,i have transfered my Indane gas connection from bhopal to chhindwara but i am not getting my connection renewed at chhindwara after 5 days also ,Plz let me konw

Dear Sirs,

I would like to bring to your notice that since last 1 year, we are recieving the refilled INDANE LPG Cylinder only after 40 days of booking. I don't know whether the availability of gas / shortage is still continueing or not !!...

Our Consumer No is M 26658 with Muzaffarnagar Gas, prakash chauk, Muzaffarnagar, uttar pradesh.Ph. No.[protected]

We suspect there is some delay in delivery.

We would be highly appreciated if you could make necessary arrangements for early delivery of Indane LPG refilled cylinders.

Regards,
Rishi Pal Tyagi

Dear Sir,
My consumer no. is 6555 under the name Vinay Gupta.My connection is engaged with M/s Radhey Gas Service, Mandi Ram Das, Mathura. I booked my refill on 4.08.2008 but till today after making several requests on phone and on personal visits also the persons handling the agency are misguiding and saying that they are not recieving supply from thier suppliers where as one can easily purchase refills on paying more to the agents hawkers.Ialso asked to whom should i talk about my problem then they gave me phone no. of Mr. Maneesh sitting at Agra, i tried several times to talk but never succeed because he is not picking the phone.Kindly help.

Indane Gas — NOT PICKING THE PHONE

Sir,
I, Manoj kumar singhal am a costumer of indane gas my connection no. is 16883 and my dealer name is Chanderkala Indane Address Plot no. G138/G3, Ground Floor Dilshad Colony, Delhi-110095. and their phone no. is 22357242/22357295.
and their code no. is[protected].
I am trying thier phone from last ten days but they dont pick up phone and then we contact there they said that phone is working.
I am facing this problem from last 6 months, for booking a gas connection.
please help me for this regards.

thanks

Manoj kumar singhal
121D, DDA Flats
Mansarover park
Shahdara Delhi-110032
Ph. [protected]

Indane Gas Cylinder — phone not picking

sir my indane gas agency is in jaipur in trivani nager shoping center with trivani gas service, whenever we try this phone they donet pick the phone or they hang up the phone and there nature with coustumers are very rude, kindly do something very urgent to avoind any thing, there phone no. are[protected], 2760300

Indane Gas — Not Picking the Phone for booking

To,
Indian Gas Agency

Sub : SONA ENTERPRISES Vasant Kunj is not pickup phone to book gas. Indane Authority plse help


Dear Sir,
I am trying to book a gas cylinder by using the agency's phone number[protected], 26893219,[protected]SONA ENTERPRISES A-72/2 Masood Pur Vasant Kunj New Delhi -17). but they are not picking up phone. this is happening since last fifteen days . I never get their phone, so do the needful.

Regds
Ram Partap Aggarwal

To
Indane gas agency

sub:gauri enterprise Palam not picking up the phone.indane gas agency please help

Dear sir
Iam trying to book a gas cylinder by using the agency's phone number 25363464, 25363157,[protected]gauri enterprise plot no. 48-49, dada dev shoping complex, dada dev road, palam, new delhi)but they are not picking up the phone .This is hapening for the last 20 days.iam not getting the phone number, so I needed to complaint.

Regds
Nityananda Ray

am a consumer of Raj Flame mohan Garden Uttam Nagar New Delhi 110059 and my consumer No. is RF 5856. I have booked for refile on 1260 on 03.03.09 and my booking No. is 21. again I booked on 04.03.09 at 10.30 A.Mn on Phone No. 25337713 for booking of refile. But till date I have not received refile and their phone No. is continue comming no reply. Please arrange for send refile as earliest

Krishan Kumar Tyagi. House No. 32 Partap Enclave Mohan Garden Uttam Nagar New Delhi 110059
Phone No. [protected]

Indane Gas — Telephone not received

Sir, i am dail the no.for gas booking but anyone not recieved. i am try any time more and more dial no. anytime busy [protected], [protected] how i am booking gas why give this no.s if not reveived calls. give me another phone nos for gas booking easy

Indane Gas — PHONE IS NOT PICKED UP

I am a customer of SUPREME INDANE GAS SERVICE, CARD SERIAL NO 2K3 NO. 0560926 &CUSTOMER NO IS SU-152.
It takes half to one day or even two days to book the gas cylinder, as no body picks the phone, there is always massage "phone is busy dial after sme time" *&this massage is contnuasly played . Yester day Itried since mornindg & inafter noon one person picked the phone &soon after Itold my costomer no .he disappeared &not responded to my call asking for date of delivery &receipt no . Today I amtrying since 10 AM to whether gas has been booked or not , date odelivery but phone is not picked or at all if ring goes no one picking &the whole ring finishes.This is the story every time. Kindly look in to the matter& obelise.
Previously the booking centre was at G-3 JANKI PLASA JANKIPURAM LUCKNOW,&NOW IT HAS BEEN SHIFTED TO SOME WHERE IN KHURRAM NAGAR WITHOUT INFORMING THE CUSTOMER.

(P.K.TANGRI)

Indane Gas — Not responding to phone on picking up

Respected Sir,

It is very hurtning to inform you that gas service provided by Indane ' TRIMURTI GAS SERVICE' is very bad even they didnot respond to our phone and message sent to them on cell no. [protected] which is given under emergency no. on the receipt of TRIMURTI GAS SERVICE. It not a matter for me as I can have other links through which I can book cylinder but what about poor class who works as labour and not educated much to complaint against such culprits who cant do there duties well and having salaries from govt. isnt it there duty to respond to them they have no right to have salary and other such incentive which they are having directly or indirectly from govt.

Thank You,
Sachin
Yours Truly,

Indane Gas — Not supplying gas and not attending telephone

Respected sir,
Sub: Late delivery of Indane LPG gas cylinders


I am a consumer of Ankur Gas Agency (agency code no.[protected], Indore, who supplies domestic Indane LPG gas cylinders.
My Consumer No. with Ankur gas agency is A-18768 ( R. C. Banzal)

Agency Address is:Ankur Gas Agency, Behind Sapna Sangeeta Cinema, Plot no. 167, Scheme no. 47, Indore-452017, Madhya Pradesh. Tel:[protected], 2464944, 2550728.

My complaint is against Ankur Gas Agency, Indore, mentioned above.

My complaint is very similar to that Posted :[protected] by Deepali Mathur (sub: Pathetic Services of Indane Jaipur Rajastan) on your website http://www.consumercomplaints.in/complaints/indane-lpg-gas-c23457.html.

The Ankur gas agency telephone numbers are busy or ringing, no responce, I could not contact over telephone to the agency for last 6 months. They only give booking number when I visit personally for booking a cylinder. Then No delivery for more than a month. On visiting the agency again, they give another booking number! Sometimes they say, cylinder is already delivered to your home! Or they say, the delivery man had been to your house (which is flasle). The cylinder comes like a surprise after a long time, after 3-4 attempts of booking. Every customer says that this agency sales the cylinders in 'Black' to many who are not customers of the agency, who give more money to them for each cylinder. Moreever a few days back they asked me to furnish detail, i've furnished details being a consumer of lpg and now they misbehaving me on that topic.

All the time there is a crowd in front of booking window, complaining the same I mentioned above, but no one knows what to do further.

I strongly feel such agencies should close, customers should be diverted to other Indane agency if such complaint comes. I too request Indan gas authorities to transfer my connection to other agency.

We are tired and frustrated having such service from Ankur gas agency Indore/ Indane gas.

There should be a online system of gas booking.

How do I know that some action is taken on this complaint? Can you please respond on my email [protected]@gmail.com

Dr. Rajkumar Jain
244 Indrapuri colony
Indore
[protected],[protected]

i am a consumer of sunderam gas company. i have booked the no. 42927 on 3rd nov. 09. since 4 days daily i call them. they told me that they will send cylinder. But still after 4 days i don't get any delivery of cylinder. i am very much disappointed with the service provided by them.

kindly do take care of the services.

i want to complanint against gem gass agency, kharar (mohali).pb.

the agency has two phones nos.[protected] and 25, the employee of the agency put the phone recever down and never received call. you can try the phone and take the needfull action.

thanks

rakesh kumar

gas — Not picking the phone

Dear Sir/Mam,

I am trying your office contact landline number from last a week but there is no response from your side and i have to book my cylender on my consumer id 26443 so please help for the same.

Prarthana Gas in Air Force Road Faridabad never picks the phone. Phone No. is[protected] & 2473029 Every customer feels fed up. Those persons men and women (Both) are working in job then How they book the gas? It is very difficult. they put the phone engage or never pick. if we book the cylinder by someone. then they did not deliver it time. How we remind them. People are upset. they don't know what to do or How and where can they complaint about the Prathana Gas. Is any body in India who stop all this.

Sir,
Most of the times the telephone number[protected] is resulted engage. It shows that the dealing clerk of the Dashmesh Gas Agency is putting up hand set of the telephone separately. This resulted lot of problem in booking the LPG re-filling. Some time I have physically seen the same in their office.

The staff should be cautioned/warned to deal the customer in a right manner by attending the telephone for booking LPG re-fill. This will facilitate with reference to easy booking, time save, financial loss (like using motor vehicle or cycle), mentally and physically harassment.

Hope you will look into this matter personally.

Thanks.

INDANE-LPG — LPG GAS BOOKING NOT POSSIBLE

It is almost impossible to book a gas cylinder on phone.Whenever we dail for booking we find both the nos are busy .indane's agency name is Madhu Gas Agency,shop no.102-103,1st floor,vardhman Appenzell Plaza CSC-2,Mayur Vihar-III,Delhi-110096. The telephone nos of Madhu Gas are. 22611514 and 22618691.
Request IOC customer service cell to lookinto it.

Indane LPG Gas — cylinder has not delivered after booking

we have connection from kartar gas Agency, Banur with id no. KG5534. Booking is of 25th or 26th March 2008 but dilivery is not yet there. It is the story of every time and is of every one in the area. Agency is black selling the gas to the sweet makers and to the hotles in the area, which is absolutly wrong and no checking is there by the related officers.

Indane LPG Gas/ — cylinder not delivered

Dear Sir,
I have booher a cylinder on dated 4-07-08 with M/s Arunita gas agency, shop no-21, sec-47c, chandigarh but till date the same is not delivered.When I gone to the agency to know the reason for non supply of cylinder but the cleak of the agency misbehaved and used abused me .This is not the first time when the agency is unable to give the supply on time earlier this thing was also happen.
Customer No.-8978
Booking Date[protected]

You are requested to look into the matter oand do the needful.

Ram Narayan
Plot -no-347, Phase- 1, Industrial Area, Chandigarh,
Ph-[protected]

INDANE LPG GAS Cylinder — Cylinder not delivering

Customer NO.9879:
Service Provider: Amman Gas (Indane dealer), Krishnagiri-635 001; Tel:[protected], 23231196.

We have booked cylinder on 11/12.09.2008 and they have not supplied the cylinder yet. Every time they are answering as load is not coming and most of the time, they are not lifting the phone.

The second cylinder also about to empty in a day or two.

This need immediate action from the concerned.

gas — cylinder delivery after 45 days

sir,

i am having indane connection KESO no-720502, customer no-164353, the gas agent is pooja gas (indane)distr cod-4984351, door no-766b/v, subaida building, unichira, trikkakara p o, cochin-682021, ph[protected], 2576591, the agency does not pick the phone calls for booking the gas cilider and delivery very delay

Indane Gas — Not deliver after booking

My consumer gas no. is 17256. I have booked gas on 10.12.2008 but till today they have not delivered the cylinder.The office is at Avery Gas Service, R-104/1, Ramesh Park, Laxmi Nagar, Delhi-110092.
thanking you.

Indane LPG. — Long term delay of gas cylinder delivery.

My LPG consumer No.6281. under Kunnamangalam Indane services, Kozhikode, kerala. I booked on 17.11.2008.for getting refilled my gas
cylinder, But I am very sorry to say you that still gas not suppplied, it isa usual problem for me, so I request you that please take sufficiant
action for getting gas in time and in a booking order.

Thankfully,
Shyamdas.

Indane Gas LPG — Not delivery

Dear Sir/Madam
Myself Gaurav Gupta, have an Indane Gas connection ( Cust No. 33956) from Vidya Sagar Gas Agengy, Rama Market Pitampura Delhi-110034 . i have given request (booked) for supply of LPG cylinder (domestic) on date 23-01-09 but it is still not delivered on dated 30-01-09. I have called many times in the duration, but they always say for next day delivery. Kindly help me.

Complainaint Accused
Gaurav Gupta Vidya Sagar Gas Agency
R/o RU 36, Pitampura Delhi-110088 Rama Market, Pitampura
Ph [protected], [protected] Delhi-110088 Ph: 27019777

My consumer gas no is 50514 . I have booked gas on 03.02.2009 and my Booking /no 1171.but till today they have not delivered the cylinder.The office is at Rose Gas Agency, Surendra nagar, Adambakkam, Chennai-88 thanking You, .

Indane Gas Cylinder — Gas leakage Needs Immediate Action

I Surender Kr Rastogi a registered member of puneet gas service station needs immediate action from the gas station as there is some leakage in my gas cylinder. My consumer no is 22427. Please respond immediately.
Thanks In advance

My consumer number is 7376.My gas agency (PANAKKAL GAS AGENCY, Kunnamkulam, Thrissur District of Kerala state) delivers the cylinder only after 60 days of booking.Here the booking practice followed is also different from that of other agencies.One can book the cylinder one day after receiving
the new cylinder and then wait for 2 months to get the filled one.
Request to intervene and implement the the normal booking procedure and delivery practice.
Thanking you.

sir,
i am living in vijay vihar, phase-2 near sector-4 rohini delhi-85
complaint against gas agency i have one cylinder in home the agecy employees not done his work honesty.after 15days he send the cylinder then i ask why are u late then he said that i have no slip to you. when i said that the booking person he tell me i have the send your slip the supply men.solve my problem as early as possible.
Thankyou
yours faithfully

Indane LPG — not booking of gas

i am trying to book the LPG cylinder since 24 march 2010..on telephone no.[protected],,[protected] and [protected]..nobody is attending the phone..when we dial these telephone no's,these are found as busy and after few minutes when we ring up again,nobody attends the telephone.
as per slip provided by the dealer i.e. kheriwala gases(old housing board colony sonipat) we booked the gas on telephone no. [protected] on 24 march 2010 as booking no.4 was given to us! till date no gas cylinder has been supplied to us.today itself we tried to contact the dealer but nobody is picking up the phone whereas few minutes before, the phone was busy.
we are very sorry to say that such kind of customar service is being provided in our locality.and when we called up the no.[protected] they again gave us a new booking no1 today itself..
bimla tyagi
658 sector 12 ,sonipat..
consumer no..35197

Kartar Gas service/ LPG cylinder — non delivery of LPG cylinder

i made a booking for refill of an LPG cylinder on 15 JUNE 2010, and today is 23 JULY 2010. Its already been more than a month and i have not received the Cylinder. My booking agency is 'KARTAR GAS SERVICE, THANA ROAD, BANUR-140601' contact number:[protected].
first of all whenever i try and contact them their number is 99% busy throughout the day. In case they answer, they have a repeated reply to my queries that my place was closed and the person has visited twice, which is not true because my residence is just above my working place, which makes a 24*7 availability.

I request you to kindly look into the matter and solve my problem.

Regards
Anil Kumar
Customer no: KG10947
contact no: [protected]

Indane Gas — Gas not delivered after booking.

Dear Sir ,
I have booked my refill 15 days back at LV Reddy gas agency Address 157/1 Manovikas nagar trimulgherry Secunderbad, the consumer no S1906483 .Last two days I am continuously trying to approach him by phone Nos 27750715,27753549 but both phone nos always engaged even u can try at your end also ,they will never lift the phone ,I think its like a harassment to consumer secondly my house is very far from his gas agency otherwise i will walk ,kindly check at your end and deliver the gas Immediately.
The booking No is 2121 .
regards
sanjay
[protected]

kheriwala gas agency people are not like this they help the consumers i have also a connection they give the gas cyllinders on time they help the consumers

Indane LPG — LPG Cylinder not received

Consumer No. 63683 with Navratna Gas Agency, Paradise, Secunderabad, under IOC. Gas Agency had sent d refill cylinder on 03.11.10 around 11.00 hrs, unfortunately no one was at home at that moment. Till 2day (18.11.10, 16.30 hrs), refill cylinder not received. suffering without gas since 12.11.10. Made umpteen trips to gas agency to no avail. As they don't pick up d phone, personal visit has been d norm all along to book refills. Could anyone help?
sreekumar.

Indane Gas — For Not home Delivery of Gas Cylinder.

R/Sir,
My Consumer No. is 5414 of Narwana gas Service.
I booked for Home Delivery of Cylinder on[protected].but they are not sending my gas cylinder.
I have compllaint agaist for this to omparkash(field officer) many times. bot no action is taken agaist this.
please tahe serious action agaist gas agency owner.


Thanks & best reagrds.


kamaldeep
[protected]

vidya sagar gas — always delay refill

I have booked my refill LPG 1 month ago.After 21 days when i called them they told with in 2 days it will be delivered. But after 15 days also it was not delivered.Many times called,each time they are telling with in today evening it will be delivered.Not till date.We are suffering a lot with...
every time booking refill there is panic job

consumer account no 21902

Booking of refilling of LPG cylinder is not smooth. After booking delivery takes 10 to 15 days. Delivery man demands extra money( Rs.15 to Rs.25) for delivery irrespective of staying in floors of building.They are not using spring balance for weight of gas.
Sushmita

lindane — not provided connnection

A new connection was not provided even having full documents.They asked for a ration card whereas i provided rent agreement as the residence proof.

My mother N.RAJAMMAL consumer No55363 consumer of Cooking Gas Agency, Adyar Branch past 09 years. Everytime this particular agencies not delivering gas porperly. This time they are very much cheating, the line man or delivery person forged our signature and sold out in some place. Again we have given complaint on 24th June 2008, again they sent gas, but this time again this delivery boy sold our gas to somebody and forged our signature. Consumer like us where we have to go. Everyperson doing fraud in this agencies. Please do the needful immediatly. I require your reply immediatly. Thanking You [protected]

I am a consumer of Indian Oil Corporation for cooking gas. I am getting cooking gas from Sun City Gas Service, an Indane Distributors. I am trying from 14/01/2009 for booking on this following telephone Nos. 5105533, 5105544 as published this telephone numbers in the voucher. I tried to get this number but always remain busy. I don't understand the problem. Is there any problems with delivery or availability of cooking gas or black marketting or with distributor side.

Last time I booked my gas on 12th Dec. 2008 and after lot many phone calls to the above mentioned agency for refill my gas cly. (after not getting any suitable answer from his office staff ) made call to the manager/owner on his Mobile No.[protected] two-three time and he assure me that he will gave instruction to the office staff and they will provide. After that I got gas cly on 01st Jan 2009. and the slip was shown the booking date is 16th Dec. 2008. why?

At Last To day I make a call for booking after many try my phone connect but the online staff of this agency was told me that your next booking request for refill will accept. after 21days period completion that is 21st Jan. 2009.

As per staff of this agency informed me that the next booking will registered for refilling of cly. is 21days after one delivery made, and 15 days after the date of booking you will get gas cly. It means a person will get next gas cly 21+15=36 days after. Till than what..?

Please forward this complaint with authority concerned and do the needful please.
Thanks.
Mishrilal (Consumber No. 7914)
Daftriyon ka bas, moti chowk, Jodhpur
[protected], [protected].

Cooking Gas Booking Problem
I am a consumer of Indian Oil Corporation for cooking gas. I am getting cooking gas from Nicollian Enterprises, an Indane Distributors in Ramesh Nagar. I've booked the cylinder on 250109 but as on date i.e 20209 the same is still unavailable. Today i visited personally there office at ramesh nagar, to utter dismay all telephone were hanged up to avoid phone calls. On strict representation the officials confirmed to deliver the same by today.
It has been an regular affair with this distributer, phones hanged up, poor delivery, black marketing etc.
It is hard to digest why we consumers r left to mercy of such malafide disr=tributers.
I tried to get this number but always remain busy. I don't understand the problem. Is there any problems with delivery or availability of cooking gas or black marketting or with distributor side. Please forward this complaint with authority concerned and do the needful please.
Thanks.

I am a consumer of Indian Oil Corporation for cooking gas. I am getting cooking gas from Industrial Distributor, an Indane Distributors in Kolkata. I've booked the cylinder on 18.09.09 but I have received the gas on 10.10.09. I am regular consumer of this distribtor for last 15 years. This type of problem does not arise earlier but for the last 6-7 months this problem occur repeatedly. When I am contacting them personally they told gas supply irregular.

Please forward this complaint with authority concerned and do the needful please.
Thanks.

I AM RESIDING AT 33, RASH BEHARI AVENUE, KOL-26 AND MY DISTRIBUTOR IS M/S AMAR ENTERRPISES. EARLIER I WAS STAYING AT 26, GANGAPRASAD MUKHERJEE ROAD, KOL-25

I HAVE GOT THE TRANSFER VOUCHER FROM EALRIER DISTRIBUTOR WITH THE NEW ADDRESS. AS I WAS NOT AHV9ING PERSONAL RESIDENCE PROOF, I WAS NOT REGISTRED WITH NEW DISTRIBUTOR. WHEN I RECVD MY VOTER CARD, AGAIN CONTACTED AND I WAS TOLD THE SAME TO BE REGUALRISED BY INDIAN OIL OFFICE.

I DO NOT KNOW WHICH OFFICE TO CONTACT.
CAN YOU PLEASE GUIDE ME?
THANKS

Sir,

I am a customer of Veena Gas for the last several years. On[protected] I booked for a refilling on 1260 and got the booking number 141, but till date I have not received the gas. Today since morning I am trying to contact them on phone. With great effort once or twice I could connect the phone. Even though the bell is ringing, nobody care to pickup. Kindly check up and help me out.

Yours sincerely
P.Rama Kurup
178 DDA
Badarpur
Ph:[protected]

Am a conumer of indian oil gas, and my connection registered with ANAND GAS ENTERPRIES at gurgaon, i have booked my gas on 20-01-11 but till date we have not recieved the gas, we are going of shortage of gas, it is not first time each and every time we are facing the supply issue and have to proive them 3 to 4 reminders or sometime have to go to on the office of the distibuter and putt up a request them to do arrange the delivery ASAP.

Request you kindly do the need full, am not only one, there are lots of conusmer who are facing the same problem.

CONSUMER NAME - RAKESH KUMAR
CONSUMER CODE - 29286

address.
h.n.688/9, subhash nagar,
oil railway road, gurgaon-122001
[protected]

I am a consumer of Indane Gas and with Pradip Gas Agency at Faridabad. They have given 2 phone numbers for booking gas cylinder.

It seems that the agency keeps the phone holder out of cradle. I am trying to book gas for last 48 hours but coundn't succeded.

It is not the first time but a regular problem. Last time I had to take leave from office to get the gas booked. Please do something otherwise I will have no other option but think otherwise.

The delivery time for the cylinder took 30 days last time and this time it was stated that it will take 45 days. We have booked on 5th December and confirmed that it would be delivered only on or after 17th January 2012. The SMS booking / 24 hours services for booking results no improvement for consumer benefit. Though we can book easily, but what is the usage if the delivery days would be 45 days.

I have a problem with KK indane agency in Ulsoor. They say that they'll not give a connection without purchasing a stove from them. The intimation letter for the new connection gives the charge, deposit for the cylinder and the regulator. But the Ulsoor gas agency distributor says that he will not give the new connection without purchasing the stove.

M/s. sai seenu gas agencies, MKB nagar, Chennai 600 039. the distributor of Indan gas at above address is Rarely provide telephone booking service to its Consumers. you will find the telephone are either Engaged or not attended (not close the phone) . Date of delivery of cylinder is not mentioned the delivery slip. the telephone nos. of distributor is mentioned below. If you can be tested any time for confirmation of my complaint. Telephone No: [protected] / 25520786.
and distributor staff's very very irrespectful peoples.
This is our humble request for your kind perusal. please take action immediately.

Sir,
I am a customer with jeevan indane gasagency, Reddy st, Villivakkam, Chennai49 with customer No;5475.Sir hitherto I booked refils thro"myland line(BSNL). On 21st April, 2012 I try to book the refil thro"the said land line number. But could not get the refil request done; instead it says to contact the dealer. On the same day by 4.10 p.m. I went to the agency and found that the shop was closed. An enquiry nearby shops reveals that the shop was closed by 3.30p.m. itself due to powershutdown. On23rdApril2012, by 10.a.m. I approched the said dealer for complaining nonbooking thro land line telephone. For that they have advised me to get a cell phone for gas booking purpose as landline will not serve for booking refils. My surprise is for booking refils one should have compulsorily cell phone-not land line. Instead of sortingout the problem in refil booking thro land line they are advising mem to have a cell phone. When I contacted the Manager (lady member) she is also telling the same story instead of helping me to get the registeration thro land line. When I asked for the address/authority to whom I have to take the matter for redressal they simply refused to talkwith me and sent me out. As the agency is fully manned by female members I can't talk further. Please help me in this issue and continue the refil booking thro mylandline no.[protected] as was done hitherto. My name and address:V.Rajasekaran, No:8/1, Lakshmi Street III Extension, Villivakkam, Chennai.49. Agency Nos:[protected] to 73. These telephone numbers are always giving engage peep only and never answer by the agency or its staff. Thankng you, V.Rajasekaran( E Mail ID [protected]@gmail.com)

















sir

Sir I hope you wqill give suitable remedy for land line telephone users for refil booking

Dear sir/madam,

The Idian Gas and Hp gas agencies people introduced a new concept of selling gas cylinders in black for Rs.600/- in Twin Cities(Hyderabad and Secunderabad), which is to sell for Rs.320/- in the open market.
The conept introduce is to keep the cylinders in a well knowned and efficient person in their areas to sell them in black. I will give the intimation about a person in my area to take the action. u will definitely find atleast 50 cylinders in his home. He is running a small tiffin center in Back of Lakshmi kala and sashikala theatres, BharathNagar, musapet, Hyderabad. if you are genuine fighter of corruption, do the right thing to save people from these type of illegal activities.

gas — Poor delivery

I HAD BOOKED CYLINDER ON 28/08/2008 BUT UPTO YET NOT RECEIVED CYLINDER-

DATED-28.08.2008
CUSTOMER NO- 29382

Hi,

I never got my refilled cylinder 25-30 days after booking date.every time I have to go to remind him 4-5 times to send it and also they doesn't give proper response.

Suppliers name & Address:
Raghu Gas service
Khandsa Road
Gurgaon.

no home delivery

Indane Gas — poor delivery

poor delivery

you are not mentioned gas number, area, dealer details in complaint form.. please try to include it in that complaint form...

Respected Sir,

I Mr. Pronab kumar Chakraborty is having my consumer no.SG11526 at Burdwan State Govt. Employees Co-Operative at Court Compound, Burdwan using Indane Gas Service for last seven years. But last 6 months we are being harassed deeply. First of all they are not receiving any calls. For getting a call you have to try constantly for 2-3 hrs. Secondly they are giving delivery after 1-2 months later . For example I have booked on 30.05.2009, booking no.5850. But till date I have not got it. Now what will I think? They are selling the cylinders in Black Market. Other than that what can I say. Is this the way a Govt. concern run? I want that you should take necessary steps.


Regards,
Pronab Kumar Chakraborty
Burdwan
July 08, 2009

I want to know the chemicals name and ratio which you use to create odor.

sir pl. verify C[protected] I begging your apology, Imhereby wihdraw my complaint, thatis happend by mistake when selction of site, pl excuse, sorry for disturbance

Indane Gas — Poor delivery & harassment

The service of delivery,of gas silinders is very poor here.we can get gas silinders minimum 2 month leter after booking.we are the badly affected people of Kakdwip in West Bengal.so please do something that which we can get relief from this big problem.

My Consumer Number is - 10860
My Service Provider - Veena Gas Service, 2/13-A, Sarai Jullena, Okhla Road, New Delhi-25.
TIN : [protected].

My Name & Address - A R Majumder.
210, PKT - B, SUKHDEV VIHAR,
NEW DELHI - 110025.
Phone[protected].
My complian is for last 15 days i am unable to book my gas Cyl all the telephone numbers of Veena Gas Service's has been found busy which is quite abnormal. You also can check yourself. This is an example of human torture in the name of customer service. The monopoly you have provided & the agent taking advantage of it.

Indane Gas — Very Poor Service of Indane Gas

I have problems in making booking of gas cylinder with my gas agency, Radha Swami Gas Agency, Kailash Nagar, Delhi. over phone as their telephone numbers are always hang up. MR CONNECTION No.5473.I am book in person but sorry ,I do'nt get before 15days.

Dear Sir/Madam,

we are from Chennai at Thruaipakkam # 41/D Pallavan Qtrs and My name is V.Sarantahan and our agent is Trioks ,adayar and our customer no is 24265
We are Facing difficulty in your supply eventhough we are having 2 cylinders
For Past 3 year for replacing 1 cylinder they are taking 45day kindly let me know whether the demand of supply is true or not
so pls kindly resolve this issue

Yours

Regards
V.Saranathan
NO.41

domestic indane gas — poor service

TODAY ON 27/09/2009 AS I AM CHANGING MY CYL. .IT WAS LEAKING .I AM TRYING YOUR SERVICE NO. [protected]AND [protected] IN THE NAME OF MR.SEN AT KOLKATA BUT GETTING NO RESPONSE FROM THAT SIDE THOUGH IT IS AN EMERGENCY NO. I AM HELPLESS I DO NOT KNOW WHOM TO CONTECT .PLEASE HELP .
AT TIMES I AM GETTING ENGAGE TONE ON THESE NO. AS IF PERSON THERE IS MAKING CALLS BUT NOT INTERESTED IN RECEIVING CALLS.
MY CONSUMER NO. IS 13475 IN THE NAME OF RAJ RANI SURI 48/4B B.T.ROAD KOLKATA .PIN 700050.TEL.NO. [protected] MOBILE [protected]

Indane - TUCS — Supply

I am a resident of Triplicane, Chennai, India. We get gas cylinder supply from Chepauk, TUCS. When we are trying to book for Cylinder, eventhough we have deposited for double cylinder, they say per month only one they can supply and it will take 10 days time to deliver. After 21 days from the date of supply only we can book / register for the next cylinder. But if you look into their practice, sometimes it takes more than 14 days also for them to supply us the cylinder. We are allowed to book for the next cylinder after 21 days from the date we got the cylinder. If you consider the waiting period of 10-14 days to get the cylinder and 21 days to book for the next cylinder and again 10-14 days waiting to get the second cylinder, in a year minimum we can get 8 cylinders only. My suggestion, they should allow us to book for the next cylinder considering the date of booking.

Indane Gas — Gas Cylinder not Properly services

Dear Sir,
I leave in Jharkhand at Jamtara Dist The Inadin Gas conection name is Sanjay kumar Verma New Town Lane Exchange Office Jamtara and my Consumer No. is12036 in Pahan Gas Agecy Jamtara Sir I my cylender is empty last month dated 23.07.2009 So till then Pahan Gas Agecy is not Supply the Reffile cylender He always told me supply is not Properly. So sir Please give me a right information my mobile no is [protected]

Indane Gas — not proper supply of cylinder

indane gas agency, Tucs, Tambaram

Not getting proper supply of gas cylinder
As we are in Captain Sasikumar Nagar new perungalathur (P.O0 and we have 2 cylinders domestic cooking pupose at Tucs Tambaram. We face lot of trouble in getting cylinders even booking after 21 days , they take another 15 days for the delivery all the whole we get after 36 days for the gas supply, moreover people in this agencies are not responding properly to the customers and evasive reply ( like cylinder supply today when inquire everyday).l .I request to take proper action towards this agenccy to correct themselves for the proper services

Dear Sir,

I would like to bring your kind notice that I am facing some problem with Maa Eshani Gas Agency, Bhadohi 221401, U.P. India .

I have recd the gas receipt from gas agency vide no. 190 dated 02/01/2010 and my consumer id is 00004876, but till now I have not recd the cylinder from the agency .

I humbly request you take up this matter with the Agency and arrange the cylinder at the earliest since I am getting this problem every time from this agency.

For your information below the complete contact details of Maa Eshani Indane agency :


Maa Eshani Indanne Gas Agency
Tehsil Road, Rajpura Bhadohi
Tel :[protected]
Mobile No. : [protected]/ [protected]
Contact Person : Mr. Amit / Mr. Shukla


Look forward your valuable support and kind cooperation to resolve this issue since I am getting the same problem for long time.



Kind Regards,

Parash Nath
Mo : [protected]/[protected]

Indane Gas — proper not supply gas cylinder from dealer

i have ragister a booking for gas cylinder after 24day's last delivery. now after 15day's booking gas cylinder is not delivered by deler. pls submit my complain & suggest me what m i do for dealer for my booking gas cylinder delivery properly.

They Did not Supply gas Regular Supply man Sold Gas in Hotels and Tea Shop
Mostly Dealers are Supports 1 Cylinder Cost 800 to 1000 Rs

Indane Gas — Not proper supply

Dear Sir/Madam,

sub: Customer no.A20677 Name.V Mohana Pandian

I spoke to Indane Customer care on 15/04/2011, they says every supply not committed & fixed 35 days or 45days. If not supply or proper committed & not response our words i will file the case in Consumer court. Court take to necessary action.

Indane Gas — Not Proper Gas

I am R. S. Rawat, liveing in Khichari pur. My Gas Agency name is Dixit Gas agency & My consumer no. is 50556. Dixit gas agency is not proper weight salender distribute. any one salender weight is 25 to 27kg. I think so every salender weight to depand the Blank Salender Example Gas salender weight = 17kg + (Gas) 14.2 = 31.2 something. Befor 2 and 3 days my nebours received my Indane gas. Total gas weight is 25 kg. Please do Something

Indane Gas — not supply gas cylinder properly

Dear Sir,

My self sanjay kumar joshi , I had booked a cyllinder with M/S surjit fuel depot, R K Puram Sec 10, new delhi . My consumer number is 28631. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. its not a one time problem they always not delivered cylinder on time , if we want a cylinder than we will have to book cylinder 15 days before, they always not listen problem of consumer , the agency holder is also not a good manner person , i had register complaint most of the time but nothing any action have taken, so i request you to please look into the issue.

Sanjay Kumar Joshi
( Son of gas holder)

We have 1 cylinders for domestic cooking purpose at TUCS Big Street Agency. We have booked a cylinder on[protected]. After 30 days we got the delivery massage that the booked cylinder was dispatched and delivered. But the cylinder was not delivered to us. When we asked the Tucs Big street Agency manager & Receptionist, both of them not even want to answer properly. In our area TUCS delivery persons are always sold the TUCS Gas Cylinders to Hotels and Tea Shops. We are facing too much problems due to this TUCS improper supply. This is the fundamental problem. so please take a proper action at the earliest as possible and also cancel the cheating contract of the delivery boys. Please...

Complaint against the gas distributor TUCS GAS AGENCY 156 BIG STREET, TRIPLICANE CHENNAI 600005.
From
B.Ramakrishnan customer number 15517
NO 9 Mosque Lane,
Ground Floor, Chepauk
Chennai 600005
To
The TUCS GAS AGENCY; NO 156 NEAR HINDU SCHOOL BIG STREET, TRIPLICANE CHENNAI 600 005.
Sub; Gas not delivered; please take sever action
Respected sir
I booked a gas on 05.11.2012 my booking number is 326048 and cash memo no 1105.
After 6 days I have received a message the gas has been delivered (11.11.2012) the above said booking number so far we not received the gas in the automatic information says that the gas has been delivered on 10.11.2012 it self so please clarify and take the necessary action again this.
For you kind information we receive the gas only after the message gas has delivered. After the couple days only we receive the gas. I have registered the compliant against this in automatic telephone on 15.11.2012 my complaint number is 68667.
Thanking you
B.Ramakrishnan
CELL [protected]

Last Month I have booked Gas and I have reply message but after 35day i did't received any message from supplier. After that i have informed the same to T.u.C.S triplicane branch over phone. they told that booking was cancelled and the cancelled message was sent to my Mobile no but i did't get any cancellation message.[ I have only two cylinder- Now 2 gas cylinder Empty ] . and they ask me to rebook the cylinder I have booked my Booking No 447105 [My Gas No 41429 ] Please arrange to send the gas immediately. Since the MISTAKE is yours I didt get any cancellation message form TUCS. EXPECTING YOU IMMEDIATE ACTION

Sir,

I am the Indane gas connection holder no.3988502(One cylender) through M/s Savita Gas Agency, Panipat (Haryana). Complaints against M/s Savita Gas Agency are as follows:-
1. The Agency is not providing the home delivery of LPG.
2.The Agency is demanding the same cylender at the time of refilling which was refill last time. How it is possible? Suppose the last refil cylender has the gas remain for 2-3 dayz and the next refill due than how we can arrange the same cylender.
3. The agency is not refiling the cylenders.

you are requested to please help us in this matter.

Thanks & Regards:
Pankaj Bansal S/o Sh. Jagdish Chander
V.P.O. Madlauda (Panipat)
Haryana

This is right about of cylenders no.s & reffilling problems for each user.

Dear Krishan Chand,

Here are my thoughts on your grievances:
1. Agency is not giving Home delivery > Home delivery is not a mandatory service from the dealer. But if he is not giving the home delivery, you'll not need to pay for the same. So your refill charges will be reduced by approximately Rs. 10.
2. Can you rephrase your question? I'm sorry that I couldn't understand your question. BTW, At the time of refill you are expected to give back an empty cylinder. If you have two cylinders and one is empty and the other is still in use, you can return the empty cylinder.
3. Gas refilling is subject to availability of the cylinder. But if your agency is taking unusual delay in refilling you can always contact IOCL authorities and place a complaint with them.

Below are the details.
1. At the distributorship level
a. Meet the owner of the distributorship and submit a written complaint about your problem.
b. Take acknowledgement for the same.
c. Give a day or two for the solution.
2. At Area/Divisional office level:
a. If not satisfied with solution above, meet the customer service cell officer of the Oil Company
b. Or meet the Area Manager or the Divisional Manager on a designated time and day, the details of which are displayed at these offices.
3. At State level:
a. If not satisfied with solution above, meet the Senior officer in charge of LPG at the state office of the Oil Company.
b. Or meet the STATE LEVEL CO-ORDINATOR FOR PETROLEUM PRODUCTS on a designated time and day, the details of which are displayed at these offices.
4. At Regional level
a. If not satisfied with solution above, write to the PRO at the Regional office of the Oil Company.
b. Or write to the REGIONAL LEVEL CO-ORDINATOR FOR PETROLEUM PRODUCTS.
5. At Head office level:
a. Write to General manager (LPG) of the Oil Company to which your distributor belongs.
6. At Ministry level:
b. Write to the Secretary, MOP & NG, Government of India, New Delhi.

You can also contact the customer care cell Toll free number[protected]

INDANE CONSUMER REGISTRATION — DELAY IN PROVIDING LPG CONNECTION

DEAR SIR,
I had booked for ne LPG connection in Gurgaon in April 2008. The Reciept no is 26197 & date of booking is 24/04/2008. It's really surprising that even after 4 months I did not get the connection.

Mayank Dubey

Indane / Lpg — Inordinate delay in LPG delivery

I (Jitesh Bhattacharjee) and my father-in-law (Bijoy Krishna Roy Choudhury) have two LPG connection with Sandhan Gas Services (distributor's code:[protected], Guwahati, Assam. Our consumer nos are 7819 and 17426 respectively.

Both o[censored]s made booking for an LPG cylinder each on[protected] but till date[protected] the supply have not been executed on one pretext or other. This is a recurring problem with legal consumers whereas LPG cylinders are found in abundance outside at a much higher price. This problem can be solved overnight and I have a very easy solution to end this problem for ever but I am pretty convinced that at the authority level there is hardly any concern about the problem.

Is there anyone who can address my problem as this issue causes undue anxiety on a recurring monthly basis. If this is not the correct forum can someone guide me to the correct forum for redressal of my grievances?

Hoping for an early response.

Jitesh Bhattacharjee
'POLARIS'
32, Hill Avenue, Dakshinpara
Binovanagar, Guwahati-781018
Ph.[protected]/[protected]

Dear sir,
it is requested to u that i m residing in mayur vihar phase 3, i applied for new connection, but they demand for bribe to give the new connection.they are giving the cylender in black in 550rupees.they are providing the cylender domestic to hotel owners.the agency name is madhu gas agency vardhman plaza mayur vihar phase 3 delhi-110096 indane gas agency.plz take action immediate.peoples are very depresss by the agency peoples.they are very rude. help all o[censored]s.thanks

Indane / Lpg — suspect pilferage in the gas cylinder

We suspect pilferage in the gas cylinders at annapurna gas agency, A block market, vasant vihar, New Delhi. The cylinder empties much earlier than the cylinder got from another agency.

(A-11, Main Road, Johripur, Karawal Nagar, delhi-94)
Through this mail i want to tell you that the mentioned gas agency'serviceman is not doing their work properly. They sell the filled gas cylinder to the blackmarcketers & some unlawful elements for their profit without thinking about the regular customer of indian gas .For this sake they tell the wrong booking no. to consumers & sell their no."cylinder to the above mentioned .This does not come to an end at this also .
Their behaviour is very bad also.They talk to the customers in a very rude way. It seems that the phone of this agency is only for formality as they do not recieve it for more than 10 min.in a hour .
therefore sir plz look into the matter as soon as possible & make us feel that govt. sector is also worth of beliving .
Employer of Akash Gas Agency's behaviour is very bed. They give the late delievery & black marketing. I booked the gas sylinder 12 days ago, but the sylinder is not delievered to my home. I went the Akash Gas Agency to take the cylinder after 5 days of booking date but they not give me sylinder. I have only one sylinder. What am I do, tell me.

Name Sangeeta
Booking No. 621
Ph: [protected]
My Name is Kunwar Singh brother of Sangeeta

Indane / Lpg — DELAY IN PROVIDING NEW CONNECTION

Myself Nilotpal ,perform registration for new gas connection on[protected], Reg no-[protected],in Maheswari gas agency,9/209,DDA FLAT MADANGIR,NEW DELHI,But still now i m unable to get connection.plz help me to get new connection without delay.mob-[protected]

Indane / Lpg — Home delivery denied

Dear Sir
I am Narinder singh a consumer from Majitha Road(consumer no 18090) Amritsar
Gurvinder Gas Agency on majitha road is not giving home delivery of refill on the pretext that delivery boy is on leave since Jun 2012 and compel consumers to collect cylinder from their Godon which is about 2km away. They are not at all considering it their responcibility and give the same answer to female consumers.Pls advise them they are rendering a service which is paid in advance not a charity bussiness.
Thanks
Narinder Singh

Dear Sir,

This in refrence to the theft been done in the gas distribution, though its is illigal selling gas through unauthorized retail gas selling, they are charging Rs.55/- per kilogram,

People those who don't have gas connection are bound to purcahse, and retailer earning double of the gas price, so its my request to you, to look in to the matter and take a proper action against the illigal sellers.

Are of illigal selling of retail gas through small seller is- Sector-35, Morna, Noida, Pin-201301.

Regards

Rajeev.

I had booked for a Refill Cylinder against my Consumer No.11703 on 28/4/09 with M/s. R D S O Consumer Co-op. Society Ltd., Manak Nagar, Lucknow-226011 over phone and was given booking No.2458. But the same has not been delivered to me till date. Repeated requests to the Agency has been in vein as they either do not attend the phone or simply hang up saying there is a shortage of gas supply.

The service of the above agency has been very unsatisfactory and fradulent eversince the new management had taken over during the second half of 2008.

The matter may kindly be looked into on priority please.

A Line in response would be highly solicited please.


Regards,


K. P. Kiran
Consumer No. 11703

Dear Sir,

This is to inform you that, I have booked for a refill gas cylinder with my Gas agency M/S MAA MAJHI GOURI INDANE, CODE- 124387, Rayagada(Orissa) Ph. No.-[protected] on Dtd. 01.09.09 Vide Sl.No-51. (My Consumer No.-4161). Till date I have not received the cylinder inspite of several follow up. Kindly note that in the mean time my 2nd cylinder is also consumed.

I am using Indane gas since last 15 years in several parts of India, but this type of service I have never get during this 15 years. Sorry to inform you that we are not expecting this type of service from your authorised distributor.

You are requested to advise your distributor to deliver the cylinder in time. I expect a positive response from your end.

Thanks/Regards.

N.K. Dhal
C/O M.R Panigrahi
Infront of old ITI, Hatipathar Road
Rayagada- 765 001
(Orissa)

no home dilvery

werkers rude behavior

by ETAH GAS SERVICE ETAH U.P.

We have booked a refill cylinder on 8th Jan,2010 and till date we have not received the refill. Request your intervention for delivey of the same. Our consumer No. CS 9342, Indian Gas, Padmarao nagar, Secunderabad.

Srikumar S/o K. Hanumantha Rao
Hyderabad

dear sir,

my consumer no. of indane gas is 22921 and agency name is sanjiv gas service at sehgal market greater kailash they are not supplying refill cylinder from last 7-8 months and we faced many problems so please do needful

regards
deepak
[protected]

The gas dealer in Indira Nagar 1st Stage is refusing to give new connections for not purchasing stove from him. First i approached them for getting a new connection during October 2007. He refused to issue new connection without a ration card. I got deletion certificate from my home town and got a new ration card in Bangalore. Went again to the dealer with the ration card. He said he will issue me a new connection only if i purchase a stove from him. There are readings in his notice board stating new connections are readily available for ration card holders. For the last five months i've been using private gas and purchased new stove during October 2007. This guy is forcing me to buy another stove which is of no use to me. Now i has to look for other agencies and see whether they are also using the same tactics.

Dear sir,
Am applied for new gas connection with NAGA GAS AGENCY, INDANE DISTRIBUTOR AREA CODE NO-985 at chengalpet vide the receipt No-415176 On 13/08/08.Now it has been informed by the above supplier that the supply new gas connection is temporarily stopped and the connection will be given as and the supply start you are requsted to look in this matter and the connection be given as soon as possible.

THANKING YOU,
V.SRIRAMULU.
CELL;[protected]