[Resolved]  Indane LPG Domestic Supply — Harrassing

Sub: How petty the PSUs under your Ministry can be?

Dear Sir,

I am an under privileged Senior citizen, having an INDANE LPG connection No 2884 being serviced by M/s Babu Agencies, Perumbavoor, Kerala.

Like all LPG consumer located in backward locations, elsewhere in the country, I too have my cup woes, filled by erratic, irregular & no supplies, under weighed cylinders etc., etc, Outside the town limits the LPG Agency send there trucks with refill cylinders, that are exchanged with empty ones, en-route the main roads. People like us who are in the interior cart our empty cylinders to the exchange point and wait for supplies that never arrive on the pre-fixed days. And we keep carting cylinders up & down till our luck strikes. Thus those that are privy to advance information on supply dates or having residence on the main road will have their supplies leaving us naïves to up & down carting of cylinders.
Having had enough of the travails I had been to the INDANE agency to-day and was very politely told by the Manager that he cannot help the supply position unless the country’s energy situation looks up, but he was quick to point out that my woes will continue till I transfer my connection from his agency to an HP gas agency, located at my village that alone has an exclusive mandate to service me. And he had displayed his advice in his notice board also.
When approached the so mandated agency Tharamol Agency, Koovappady, its Manager was also very sweet & polite, but regretted his inability to accept local transfers as somebody high up in the ladder in HP has told him not to accept local transfers as the revenue on local transfers is not lucrative enough for them. A fall out of Globalization I may add
Now I am thrown to an unenviable situation where two agencies under two public sector corporations of India are playing shylock with a senior citizen whose humble requirement is a LPG refill once in 40 days.
As I can see no way out of this impasse I am approaching you sir, to tell me which door’ if not yours I should knock, to get a legitimate LPG refill once in 40 days at this old age.

Yours truly

KR Rajendran



Sub: How petty the PSUs under your Ministry can be?

Dear Sir,

I am an under privileged Senior citizen, having an INDANE LPG connection No 2884 being serviced by M/s Babu Agencies, Perumbavoor, Kerala.

Like all LPG consumer located in backward locations, elsewhere in the country, I too have my cup woes, filled by erratic, irregular & no supplies, under weighed cylinders etc., etc, Outside the town limits the LPG Agency send there trucks with refill cylinders, that are exchanged with empty ones, en-route the main roads. People like us who are in the interior cart our empty cylinders to the exchange point and wait for supplies that never arrive on the pre-fixed days. And we keep carting cylinders up & down till our luck strikes. Thus those that are privy to advance information on supply dates or having residence on the main road will have their supplies leaving us naïves to up & down carting of cylinders.
Having had enough of the travails I had been to the INDANE agency to-day and was very politely told by the Manager that he cannot help the supply position unless the country’s energy situation looks up, but he was quick to point out that my woes will continue till I transfer my connection from his agency to an HP gas agency, located at my village that alone has an exclusive mandate to service me. And he had displayed his advice in his notice board also.
When approached the so mandated agency Tharamol Agency, Koovappady, its Manager was also very sweet & polite, but regretted his inability to accept local transfers as somebody high up in the ladder in HP has told him not to accept local transfers as the revenue on local transfers is not lucrative enough for them. A fall out of Globalization I may add
Now I am thrown to an unenviable situation where two agencies under two public sector corporations of India are playing shylock with a senior citizen whose humble requirement is a LPG refill once in 40 days.
As I can see no way out of this impasse I am approaching you sir, to tell me which door’ if not yours I should knock, to get a legitimate LPG refill once in 40 days at this old age.

Yours truly

KR Rajendran
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

HP LPG — Irregular supply of domestic LPG

I wish to draw your kind notice to the consumer no 609419,supply agecy Susmita Gas Gadgets(Ck-Market salt lake, sec-II,kolkata-91).Please verify this records according HP's record.
I booked LPg on 8.02.2008 at 12:25 pm.Till now I could not receive the cylinder against the above booking which was booked through by computerised booking system.

Indane LPG — No Supply for Senior Citizen

I am a 76yr old widow living alone with a domestic help, as I get my essential food req outsourced I do not require gas for 90 days approx. I have a single cylinder, I did not have a problem for the last 5/6 yrs but recently my gas supplier (M/S R S Distributors, Bompus Road, Kolkata 700029 W.B.) has started this system of compulsory booking of gas within 90 days, therefore, I have been refused delivery as it has crossed the time. Being a senior citizen I request you to look into the matter so that I am able to get a uninterrupted supply in the future. My con No: V 16571.

indane( domestic purpose) — there is no gas cylinder for senior widow citizens

Dear sir/madam,
My aunt is 65 years, widow. After her husband's death she got her ration card transferred from chennai to pondicherry. She was getting gas cylinders 4 months back. Recently they stopped giving. when asked they say that they won't give cylinders as she is single. She cooks for herself and eats though she is with us. she has got her seperate kitchen. please help us.

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