Indian Oil Corporation [IOC] Complaints & Reviews

31 December, 2010 10:29:43 PM
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Good Evening,

My name is Krishnan . I am working in Abu Dhabi. My wife name is Mrs. K.Seetha Lakshmi Vilangudi Her Gas connection No is 15705A .She had Received her Cooking Gas on[protected]. again She had ordered through by the phone on 6th December 2010. She is keep on calling to Vignehwara Gas Agency.The person who was answered the phone in the agency told to my wife that They have sent already to my house.when my wife was asked to the supplier I mean Delivery man .He said He didn't received anything from his office. Still she is not Received the Gas. Also She had been complaint to the Indian oil corporation[protected]. So far Nobody take any action to supply the Gas to My house.

Could you please take some quick action to supply the Gas to my house please.I hope the Gas Agency will take some quick action


Thank you,

Best Regards,

P.KRISHNAN
PROJECTS MANAGER

KELVIN CATERING SERVICES(EMIRATES)LLC
MEMBER OF SODEXO
MOB : (+[protected]
TEL : (+[protected]
FAX : (+[protected]
E-Mail [protected]@yahoo.co.in
O-Email kelvin.[protected]@gmail.com

lindane — delayed in delivery and poor service

Respected sir,
I am one of a old customer need to refilling a cylinder but after booking one month they cannot give a cylinder to me. At Robertsganj gas agency after booking I request many times and complaint to distributer. But distributor and his workers totally involve in black marketing. I prove how and who are involve in black marketing. At present I use kerosene for cooking.
AJAY KUMAR SINGH
WARD-20
RAILWAY CROSSING EAST,
ROBERTSGANJ SONEBHADRA
MOBILE-[protected]

lindane — Phones not being attended by the Gas Agencies

My Gas is leaking from the new cylinder and I tried to contact the Agencies peoples but got no help.

I called all the numbers printed on the Reciept of Indane Gas agency (Mohan & Mohan Ashoka-II Sec 35 Faridabad Haryana) , but no use of it because either the number is wrong or the ring is going on and no body is picking the phone.

Even my mom went to the gas agency to log the complaint but no body cares to do any thing , even they do not have the sence to measure the sevrity of the problem.

This simply shows the low standerd and carelessness in the service.

I request the Indane company to take a proper action to improve the customer service and customer satisfaction.

my name is gurdeep , i live in khizergarh(banur). my gas agency is kartar gas agency, there service is very very bad.my requst is this plese improve this service

lindane — delivery not done

THIS IS TO INFORM U THAT WE DONT HAVE A BOOKLET THE BOOKLET IS FUL AND WE WANT A NEW BOOKLET AND THEY ARE NOT ISSUING THE BOOKLET THE INSPECTION OFFICER SAYS THAT HE WANT FEW DOCUMENTS WE ARRANGED ALL THE DOCUMENTS BUT WHEN EVER WE GO TO MEET THE CONCERNED PERSON HE ISNOT AVAILABLE IN THE OFFICE ITS BEEN MORE THAN 4 MONTHS AND WE R NOT GETTING GAS BECAUSE SINCE LAST NOVEMBER. THE SERVICE NUMBER 16250 AND THE SERVICE STATION NAME IS MEERUT GAS SERVICE RAILWAY ROAD, MEERUT UTTAR PRADESH.

lindane — Phone not lifting

Sir, I am the customer of Indane Gas, having my Customer Id. No. 15174 with Madhavi Gas Agency, 8-1-307, Vivekananda Nagar, Shaikpet Nala, Golconda Post, Hyderabad-500008, A.P. There Phone Nos are[protected] and[protected]. Every time to book a refill gas cylinder, we require atleast to get to connect the phone is atleast half an hour, gets always busy and luckily when we get through, only bell rings and no one answers, it is not usual but common practice of the staff. One day I went personally to the office of the gas agency and dialled their number with my mobile, their phone is ringing and the staff is listening the songs and answering the phone. Therefore, I request to take the strict action in this required or else, I have to approach to the higher authorities and even to the Ministry. Hope reasonable action will be taken and kindly book my refil now. Thanking you.

Dear Sir,
My consumer No. is 23618. Sir I have not got any refill from last 3 months and in these time I report many times to authorised dealer i.e. M/s. vinay Agency, gaya (Bihar) but he does not care. I also complane to Field Officer Mr. Rajendra Das but he also not response and misbehaved with our family on the phone.
You are request to deliver the refill.

Thanking you.

lindane — non delivery of LPG

i booked gas on 25.03.08 through web .But it has not been delivered till now. Gas agency's tel. no. is either always busy or not attended.
the delivery boys charging premium for the gas cylinders
yogesh
DG- 459 IOC

Indane LPG — Non receipt of cylinders

Sir,
Ref: Consumer # 5630 (Angamaly)

We are regularly facing problem to get cylinders in time. After 10 to 15 calls only they normally come and deliver the cylinder.This time we booked on 3rd May. They are telling that it may take 30 days toget the cylinder. Last time we got after 50 days. They are telling that due to shortage they cannot supply. But we dont find any such problems in Aluva and North Parur. I dont understand the problem with Angamaly people.

Also they are harassing us when we call to enquire about the supply. Please do the need ful

Thanks & REgard

Rajeev

lindane — Quality of LPG

I am a consumer of LPG supplied by Indane through Vidya Sagar Agencies, Delhi.

There seems to be some issue with the particular cylinder which I received from them. It has started giving yellow flame and if we turn the stove knob to sim, the flame used to go off. Sometimes the flame intensity increases automatically and sometimes it goes down. This phenomena was happening with all the 4 burners in the stove

At first we thought its a stove issue, but since it was happening in all the 4 burners so we thought lets change the gas cylinder and then give it a try. With the new cylinder, it is working fine.

There seems to be some problem / quality issue with the gas filled in that particular cylinder.

This behavoiur is quite risky, as you will never know when the flame will go off and gas will continue to flow from the stove to the surroundings.


Nikhil Jain
Consumer number 2571 of Vidya Sagar Gas Agencies, Pitampura Delhi

lindane — non transforming of cylinder

I HAVE SHIFTED FROM NH-4 FARIDABAD TO SECT-8 FARIDABAD, BUT DISTRIBUTOR OF SECT-8 (M/S LAL ENTERPRISES)WANT RESIDENT PROOF.LET ME KNOW WHY HE NEED RESIDENT PROOF IF WE ARE SHIFTED IN SAME CITY. WHO A PAYNENT MAKE RESIDENT PROOF AFTER EVERY ONE OR TWO YEAR.

lindane — NON SUPPLY OF LPG

Dear Sir,

>I Anil jain have booked gas december ownwards many times latest on january 24 2009, customer service .no: KG 18342 with KWIC GAS SERVICE jwala heri market paschim vihar new delhi and i personnally went to agency today also and found from record that the gas has already been delivered whereas we have not received till today.i fear that my gas connection has been regularly misused by the agency people.
>please take the matter seriously.
Please revert me back as soon as possible.
copy sent to crime branch also..

sir,
I WAS WORKING IN OSWAL GROUP ( MALWA COTTON SPINNING MILLS LTD. MACHHIWARA, LDH ) BUT NOW I HAD TRANSFERED IN COMPANY'S CENTRE MARKETING OFFICE GURGAON, AND I HAVE TAKEN ROOM ON RENT IN RAJOKARI NEW DELHI,
AND I TRANSFERED MY CONECTION OF INDANE GASS IN THE NAME OF ANGENCY
( JATIN GASS SERVICE SHOP NO.15 WESTEND PLAZA CPMPLEX KAPASHERA, NEW DELHI )
BUT SIR THEY ARE NOT ACCEPTING MY TRANSFER LETTER AND NOT GIVING NEW CONECTION,
I AM SUFFRING DUE TO NOT ACCEPTIN GASS, SO PLEASE HELP ME

THANKS & REGARD
ANIL KUMAR


IN CETRE
MARKETIN OFFICE

lindane — non receiving of LPG gas

LPG cylinder booked on 30.12.2009 bt not received till date.Consumer number 9816.Name of distibutor:JIBAN JYOTI.KOLKATA.

lindane — non-receipt of LPG Cylinder

I booked one cylinder(consumer no. 12509) with M/S Virendra Enterprise, Bahadurgarh-124507 on 22.02.2010. When I contacted for the status of supply, the office lady said there is no booking and she is booking it on then(02.03.2010). Thereafter, I requested the agency for every alternate day and they are replying that it would sent by tomorrow but till date it is not received. Has the Indane short supply become so cute? By the time, my second cylinder is empty which was running for last 1-1/2months. We can not put booking before 3weeks of one cylinder receipt and 3-4 weeks sleeping of agency is making our life hell.

Indane offiice is requested to look into this agency's functioning closely.

Regards,

LPG Cylinder — non receipt of cylinder

dear sir i am a resident of indore having LPG connection but my dealer SUNDARAM GAS AGENCIES does not supply gas after booking for as long period as 30 days after booking

lindane — quality of cylinder

yesterday when i tried to attach a cyllinder to the regulator i found the gas is leaking.

later on i found that a rubber packing is missing from the outlet of the cyllinder.

it is a serious safety problem.

lindane — NON SUPPLY OF LPG CYLINDER FOR 16 DAYS

WE BOOKED A LPG CYLENDER ON 16.12.2010. DESPITE REPEATED REQUESTS DID NOT GET IT TILL 31.12.2010. WE ARE COOKING NOW ON A BORROWED SMALL CYLENDER. OUR CONNECTION NUMBER IS 2050 WITH NAYYAR GAR AGENCEY, PVR CINEMA COMPLEX, VIKASPURI, NEW DELHI. HIS TELEPHONE NUMBER IS[protected]. THE PHONE IS HARDLY PICKED UP BY THE STAFF. ON ASKING THE REASON FOR NON SUPPLY OF CYLENDER, THEY SAY THAT THE SUPPLY PERSON SHRI BRIJESH IS AT FAULT. ON BEING ASKED FOR THE COPLAINT BOOK TO REGISTER THE COMPLAINT, THE STAFF DID NOT PROVIDE THE SAME.

IT IS HUMBLE REQUEST TO FORWARD THE COMPLAINT TO THE CONCERNED AUTHORITY AND APPROPRIATE ACTION SHOULD BE INITIATED IN THE MATTER AS THERE IS NO SHORTAGE OF CYLENDER IN THE CAPITAL.

LPG Cylinder — NON RECEIPT OF CYLINDER

DEAR SIR,

MY LPG INDANE CONSUMER NO. 19939. I HAVE BOOKED GAS BY TOMOGAS ON DT 10.1.11. BUT UNABLE TO GET RESPONCE TILL DATE. SO I WOULD LIKE TO REQUEST AUTHORISED PERSON PLEASE LOOK INTO THE MATTER AND ARRANGE TO DELIVER GAS AS EARLY AS POSSIBLE.


THANX,
ANIL BHARTI
M [protected]

lindane — delivery of lpg cylinder

LPG cylinder booked wide reference no. 201306 and thereafter cash memo no. 6256 has also been generated by RAI GAS AGENCY on 10th february 2012 but cylinder has not been delivered till the date.

Indane Gas — Addiditional cylinder not available

I ahev been facing the problem of not being able to get a second connection from Indane Gas (Madhapur, SAi Venkatesh dealer, Hyderabad, AP, India) for a very long time. Every time I have gone and spoken to them the only reply I get is that second cylinder is not avaialble from last 2yrs. I think this is a BIG lie.Me and my husband are both working and it is really difficult for us to keep on going and checking with them on the same. I also have a problem in getting the refill booked through them. Though they have given two numbers to us but they are either forever ringing or enganged, I have personally witnessed them paying a deaf ear to ringing phones when I was there in the gas agency office and when i questioned them as to why they were not answering those calls, they replied by saying taht the phones just keep on ringing all the time. Can someone help in solving this problem.

Dear Sir,

I had booked additional cylinder from bangalore Sheela agency JP nagar in month of Sept 2007 untill now i have not recieved the additional cylinder
Customer no 90893 and 3831.


So requesting to look in the matter and do the need full.

Thanks and regards
Balakrishna.K.N
[protected]
[protected]

my customer no is 11416 your dealer r v enterprises shastri nagar not providing additional cylinder after repeated request

ADDIDITIONL CYLIDNER NOT AVAILABLE...

I have connection no. MT-5578 with Mata Sheetla Gas Service, Gurgaon. I have booked one cylinder on 9th January, 2008. Till date i.e. 24.1.08, I have not got the cylinder and am suffering very badly. I am always making telephone calls to them and on every time they are saying that today you will get, today you will get, but all commitments gone in vain. The agency telephone nos. are[protected] and mobile no. is [protected]. I request the concerned authority/officer to intervene in this matter because their delivery schedule are very badly and I am always suffering.

My comments about Sheetla Gas Agency, Gurgaon having connection no. MT-5578, may kindly be updated :-

I have connection no. MT-5578 with Mata Sheetla Gas Service, Gurgaon. I have booked one cylinder on 9th January, 2008. Till date i.e. 24.1.08, I have not got the cylinder and am suffering very badly. I am always making telephone calls to them and on every time they are saying that today you will get, today you will get, but all commitments gone in vain. The agency telephone nos. are[protected] and mobile no. is [protected]. I request the concerned authority/officer to intervene in this matter because their delivery schedule are very badly and I am always suffering. My contact no. is [protected].

I am residing at tambaram inchennai, tamil nadu. Now I am transfering to tiruvellore, there in HP gas agency. What is the procedure to transfering.

Kindly let me know how?

Ravindran

My custmer no. is RF 10955 RAJ FLAM her teliphon no. is 25338997, 25335513 he is not deliver the gas
I have booking date is[protected] he is no suppligas. so sir do to any action.

Thainking.

Yours

BASANT LAL
R3A-222C Mohan Garden
Uttam Nagar
New Delhi 110059.

I manoj kumar, indan gas c.no. 2284, have book gas cylender on 18.12.10 but after many reminder i did not get any gas tiii date. my gas come from M/s shree krishan baldev gas agency naujheel mathura.
my mobil no. [protected]

dear sir,
my consumer no is A810556 with the name manish kshirsagar
R/O 257 indrapuri colony indore. my gas dealer is ankur gas agency behind sapna sageeta talkies 107schim no 47 indore
i am fed up with the serviccs provided by this dealer . because neither he deliver the refill cylender nor responding on calls. after sereral complian to dealer evven to owner mr. gangadhar no response from them my latest booking is 13/3/08 no is 1322
i am fist complin date 17/01/08 1.ankur gas agency 2.area m. dg.lpg bhopal bat not response we are hoping from you to the needful
manish kshirsagar
indore ph.[protected]

This is to inform you that Indane has services in Faridabad (Rainbow Gas Service) is in doldrums and is not giving proper services to the customers.It is an ongoing issue for years. They do not book the cylinder in time. They do not pick up the phone and in case if they pick up the phone the lady over there is very rude and harsh. she does not seem the understand the importance of one's problem.
The Area Manager Mr. Maurya is not cooperative and he does not take care of the issues at all. he does not pick up his phone even.

Sometimes the GAS Agency gives less GAS and does not weigh the cylinder and the cooking gas is finished before 15 days.


My consumer number is R-14049 Springfield Faridabad.I do not have a cylinder and if necessary action could be taken to send a gas cylinder to me would be appreciated.

I would appreciate if this issue is taken care of as soon as possible.

sir
i have been issued cooking gas cylinder by the name vijay singh at a gas agency from delhi. sir, can i include my full name vijay pratap singh in the record.

thanks

vijay pratap singh

hi, Needs some advise on how to produce with my case with IOC. I got a new connection in 2006.I am from tamilnadu, here its mandatory to have a ration card (family card) to get a new gas connection. since i did not have a family card i obtained a letter from the town supply office stating that i donot have a family card and i can be given a new gas connection. This all went successfully and got a new connection.
When i tried calling the gas agency to book my refil for this month. i was asked to come in person and produce the family card. I told them i donot have afamily card and have produced the letter issued at the time of getting the new connection by the town supply officer. the agency people say that that letter is not vaild now. I really shocked how a letter issued by a government official will be not valid, do they really have some validity period.
I spoke to the customer cell area office - coimbatore. i was told that they the i have to get one more new letter from town supply officer stating that i donot have a family card.

can anyone advise on how to proceed further.

Ps: the agency people are asking to get the family card at time of booking the refil cylinder to put a seal on the familycards that are not sealed at the time of issue due to which there is a misuse of the family cards by enjoying both the facility of kerosene from the government as awell as the gas.

thaks and regards
Ramesh

Indane Gas Bottle For Home — Non delivery even after booking of 10 days after 21 days.

My customer No.1426 & The Gas station is Maruti Gas, Tulsidham Char rasta, Manjalpur, Vadodara. I have booked on phone after 21 days one gas cylinder and even after passing 10 days over and above 20 days we have not received gas. Today also they say it will come tomorrow. Then the supply of whole month is going where? if it is not supplied in black.

We are having 6 persons family and the gas bottle emptied within 24 days. for that see following of Chennai

Please note the following

indane cooking gas
Posted:[protected] by P.THANGAVELU [send email]
Irregular supply
Sir,

At present, the practice of one monthone cylinder(domestic cooking gas) supply to a family is followed by IOC. This practice of supply is applicable only to a small family consisting of husband, wife and a child. The big family consisting of say five, six, seven members etc., are naturally consume more gas for cooking food and one domestic cooking gas cylinder supplied to this type of family will lost only for about 19/20 days. For rest of the days in the month for cooking, kerosene is also not supplied by the civil supplies department and the consumer is forced to buy Indane cooking gas cylinder @ Rs.500/- from outside agencies whereas the cooking gas price fixed by IOC is Rs.288/-.

When contacted IOC customer cell, Teynampet, Chennai, requesting to supply one cylinder once in three weeks, the official attended the phone said that for one ration card, only one cylinder will be supplied and in case if extra supply is needed in the month, additional ration card is to be obtained from the civil supplies department, by segregating the family members in the ration card.

Is it in order or is it possible to get additional ration card by segregating the family members if the family consists of husband, wife and grown up children?

Will IOC domestic cooking gas division, Chennai, will help me in getting supply once in three weeks?

I surveyed the domestic cooking gas supply market and shocked to note that everywhere in Chennai Indane domestic cooking gas cylinders are freely available for everybody who gives an empty cylinder and paying Rs.500/-(actual cost of the cooking gas is Rs.288/-) for getting the full cylinder and thus the genuine Indane customers are compelled to face difficulty.

Will the IOC authorities take remedial action to help these genuine Indane customers?

Domestic Cooking Gas — irregular supply

Sir,
My consumer No.25740, Supplier agency- Ganesha gas agencies,
Annanagar west Extn., GEMS FLAT
Gas supply is min. 10 days after booking & supply office also reply to deliver after 10 days.Repeated request is of no effect. Kindly tell me the min days to deliver gas.Is it possible to change another distributer for the convenience.

sir
my name is ch.lakshmi. i am coustmer in BINDU SREE INDANU SERVICE (CODE:125536).AGANAMPUDI, VISAKHAPATNAM. MY COUSTMER NO.4077, SERVICE NO.2771442
i was booked my gas in last month 15. up to now they cant give the gas. when i am asked they told very rood answer.
SIRthey can be sell the gas in black at higher rates but there i no gas for normal suplly. i[censored] ask abut this unfair then there is no answar. and if there is further reasoning by consumers then there is misbehaving by the workers at the gas service. they don't want to listen any thing.all is to be faced by consumer we face...we question...and we get insulted by the workers we also get less gas in cylinders. no body at the center provide. complaint latter & complaint no.. for misbehaving.please visit and take action on that agency.

Indane Gas Cylinder — irregularly supply

Dear sir,

i am customer of your company my consumer no. is : 23489

i have log a complait at your company " abhilasa gas agency" rajkot, gujrat on 30.12.2008

i also followup with them but till date 05.01.2009 i have not recived any proper reply from them
they were not respone give to customer, i personaly visit to your gas agency office 3 times
but they tell always lie " like today, tommorow, after three days, after twodays deliverd, they werw always
different difrante suply time given,


i am suffering mently&economicaly, so i requested to kindly solved my problem urgent basiss.


thnks
chandan pandey
contect no. [protected]

irregular supply of cylinder from M/S Indian gas agency wardha, maharashtra

Sir We will not gatting the cylinder on regular time
1)book cylindre after 21days
2) wait for 20 days
3)take receipt and collect the cylinder from MIDC (No home delivery)
4)no truck came from washim that why come tomorrow

Indane Gas Cylinder — Irregular supply of gas cylinder

dear sir
I sh. shiv sankar dass booked my cylinder dt-22.04.2009, my consumer no-ms 5910.Our gas agency name MAA SHEETALA GAS SERVICE WHOSE CODE NO-9103833. OPP.SEC-14, OLD DELHIGURGAON ROAD. But till date he would n't delivered gas .He is alwase trust customer every month. This is my fith time compain . Their for I request to you for doing need full action for further beter service to us.
thanks
shiv shankar dass.

Dear sir,

I have booked cylinder on 21.09.09, when i book the cylinder agency told me that i will get within 10 days, Agency sri Guruvayurappan Services, Kodambakkam, chennai -24,

now agency told i will get only after one week, now my second cylinder also going to empty, i personally explained and requested, but they are giving proper reply

my customer no.53515

pl advice and your action pls

regards

S Muruganandam

M/s P L Gas Service, Lake Pally, P.O.Boral, Dist.24-Pargs(S), (Phone No.[protected]/1581) is degrading day by day. I had done a booking for domestic gas cyllinder on 29/10/2009 vide their entry no.14857. But they have not delivered it to me till now(19/11/2009).Whenever contacted on phone, they assure me of sending the cyllinder by next day.Some times they don't even receive the phone.They do the same thing each and every month.When they deliver the cyllinder, they mention my booking date on the bill receipt, without mentioning the actual date of supply. In many cases I have noticed that they deliver the cyllinder to people who have done booking later( after my booking date).

Indane Gas — irregular supply of gas cylinder

Respected sir

I, Dr. Rajesh kumar from defence laboratory,Jodhpur have indane gas consumer number:39155.I have booked my gas cylinder on first week of november 2009 but still it have not been supplied till today.

Indane Gas — gass cylinder not delivered

I have booked the cylinder on 25/02/2010 by computerised.
gas consumer no is 3525

address : 3/A, GALI NO:1
DABRI VILLAGE, POST: PALAM NEW DELHI-45

I G.THARAKA SURESH having gas connection at madhavi gas agency, shaikpet. my consumer no 92919 every time this dealer take time to deliver filled cylinders minimum 15 days after booking.not only my problem most consumers facing this problem freqently in this dealer.secondly invoice date & delivery date gap is one week this for ur notice.
kindly enquiry about this agency and take openion to all consumers of this agency take action against him and do best services to custumers.this booking counter also very worst they shut down the grills in between grills windows gap only we talk to executives this looking like a 20 years back days.y r u encourage this type of dealers we don't know wheher ur company officers visit this office or not I don't know.
thanking u
ur costumer
g.tharaka suresh
v.editer, Z TV

Dear Sir,

I am staying at Guduvancherry at Neelalmalngalam. I booked gas at Guduvancherry pattammal gas on 11th December 2007.
On 29th I asked about status he informed that you did not book the gas. I my self went and booked and he did not accept.
Now he asked me to rebook it. Sir pleae in guduavancherry all are suffed by pattamal gas agencies. and they sold to tea shops and hoteld at Rs.550/- and they are not giving to houses. Please take immediate action and solve our problem

Now a days it is happening every where. The Company being a public sector one should immediately come forward with definite action.

agree.this agency never take phone calls.action should be taken against this agency.

Dear Sir/Madam,

I am staying in Mayur Vihar, Delhi area and this complaint is for my Indane LPG supplier ‘Roop Gas Service” Agency, A-1/23, New Kondli, Delhi-96, Tel : 22611839, 22619581, 22616375.

Problems which are facing due to this deficiency :
(1) Agency people don't pick up the phones and usually they keep the receiver off.

(2) after booking the cylinder and getting it after 15 days I am still unable to use LPG cylinder due to its leakage problem which I telephonically, personally informed to the Agency and making the meals by using Stove which is creating a lot of mental and physical harassment.

Details of Efforts to inform about the grievance to which the party has not responded :
(i) I telephonically booked my requirement for LPG on 29.02.2008 but it was not booked and then I went personally to the Agency and booked the same on 06.02.2008. After struggle a lot I finally got my cylinder on 17.02.2008 morning
(ii) But when I was installing the same, I felt some leakage for which I immediately dial the emergency nos. given on the receipt but not one responded
(iii) I personally went to the Godown & informed them for the leakage problem on 17.02.2008 and spoken to the Incharge of Godown and requested to replace the Cylinder. But they told me that their people are not efficient and they don’t check the seal of the Cylinder properly so therefore advised me to personally get the cylinder and they would replace it for which I refused them as being a female it is not possible for me to get down the cylinder from 3rd Floor and go to the godown then they told me that they would send the person for replacing the same.
(iv) Their delivery man Mr. Prince came to my house in the evening and after checking the seal and cylinder he himself found the problem of gas leakage and told me that they don’t have the stock now so he would get the new cylinder on the next day and replace the same.
(v) But next day also nobody came and I lodged a telephonic complaint No. 7, dt. 18.02.2008 but nothing happened and then
(vi) on 19.02.2008 I went personally to the Agency and spoken to Mr. Sandeep who introduced himself as a supervisor and also told me the same thing that he would himself come to my house to re-check the problem because the delivery man was from their godown and not from the agency which I really don’t understood.
(vii) Mr. Sandeep came to my house on the same day in the evening and again told me the same thing that today also they don’t have the stock and would send me the new cylinder on the next day i.e. 20.02.2008.

Now it is the 5th day and nobody came to my house or given importance to the major problem of gas leakage. I am still waiting for them and not able to move anywhere, I kept the cylinder in the balcony and don’t know what to do.

This agency is mentally / physically harassing their customers a lot. It is very big task for everyone to book the requirements on telephone as the agency people keep the receiver off so every time the consumer has to go personally to book the same and not even this but lot of time even the cylinder is underweight and when complaining for the same they give several excuses.

Hope that you will take an appropriate and strict action against this agency as soon as possible to avoid any major accident and save our life and interest.

i am not the only person who is facing this problem but lot my neighbours are also suffering this harrassment.

Thanking you,

Yours Sincerely,


(Ratna Mohnani)
W/o Sh. Harish Mohnani
Flat No. 100H, Pocket A-1,
LIG Flats, Mayur Vihar Phase-3,
Delhi-96,
Tel :[protected]
Mob : [protected].

My Complaint is with consumercomplaints.in, as i have seen that there are more than 25 complaint has been posted against "Roop gas Agency that they never picking up the Phone " in this site and the complaints are almost 6 month old but thr Problem is same.
now i have doubt about the site that "is any action is taken, on Posted comments????"

I am a customer having consumer no: RG 27026 with M/s Roop Gas Agency, Mayur Vihar - III, Delhi-110096 and the Phone numbers are[protected] and 22611839.

I had tried a lot on above mentioned telephone numbers; when I want to book a refilling of cylinders. But all the time those numbers are engaged or not answering at all. So I have to go to their office for booking of the same and this is very hard to go their office for booking a gas in each and every time in today's mechanical life. So please advise what is the permanent solution for this?

And get my booking registered for refilled cylinder at the earliest. Your prompt response/action shall be highly solicited. Please confirm the same.

Regards,

Rajesh KP,
Pocket B7, House No 43 H,
Mayur Vihar Phase III,
New Delhi – 110096
Consumer no: RG 27026

Indane Gas — refusal of cylinder for marriage purpose

Sir,

My self Sharvan kumar is consumer of indane gas, and on 22nd of Feb-2008 my sister marrige is going to be done, for that purpose I requried 5 to 6 gas cyliner and as per news of your in news paper I have come to know that, for marrige purpose one can get cylinder, but when I went to give a request to deliver the cylinder My Gas supplier M/S Anubha gas agency has refused that they are not awared about this type of news.So please let us know what to do, there is very short period is being left for marrige.
I request you to please place your order to anubha gas to deliver me 5 cylinder at least.
My consumer No. is 19570.

SHARVAN KUMAR

i want be marrige card with matter

v good

Hi,
I need Extra Cylinder I need The formalities to be followed to get the connection I will be thankful

I have Indane cooking gas connection with customer code 20058 and our gas agency is babarpur gas agency whose phone no is 22810334. we are 5 members in our family and having only one gas connection and gas company takes booking after 25 days after cylinder delivery so they are providing only one cylinder in a month. Last month they told us that the system has been computerised and we need to register our phone no first and then need to book gas by sms. we got our cylinder by sms booking last month but after that we send sms for booking then they ASKED FOR REGISTRATION SAYING YOUR NUMBER IS NOT REGISTERED AND THEN WE GOT SMS THAT YOUR GAS IS BOOKED YOU WILL GET CONFIRMATION SOON. after few days we again sent sms then also got same sms and finally we went to agency and they told us that sms booking is not working properly so we need to come to agency for booking every month like earlier.
we are a family of 5 members so we need atleast 2 cylindsrs in a month so we have to take one cylinder from market every month and it costs more than double. the gas company is not supplying more than one gas cylinder. we can't get new gas connection from same name and we can't take it frm other name as any oter person is not having pan card or itr or smthng like that.

So please look into this issue and let me know when i will get new gas connection of Indian Gas or what can i do to get 2 cylinders in a month.

My Consumer No:15827
My Father's Consumer No:6536

My Indane gas distributpr is MAPOSEE Indane Gas Agency IN TONDAIRPET , CHENNAI-81.

whose service is very poor and not even picking up the call,if v come in person and ask them,the respond toward's the customer is very bad.

The person is sitting their is asking as to give complaint and do what you can.

Intention of this Complaint is to rectify the mistake and to give good customer service to public

SERIAL Card No:4125666
SV NO:1685319
My Father's Consumer No:PG40735

My Indane gas distributpr is PUNIT Indane Gas Agency IN ROHINI SECTOR16, delhi-85.

whose service is very poor and not even picking up the call or many times of engage the phone, if v come in person and ask them, the respond toward's the customer is very bad.

The person is sitting their is asking as to give complaint and do what you can.

Intention of this Complaint is to rectify the mistake and to give good customer service to public.
this is not myself complaint all the members of this agency is very disturb. please take a action.

Sir/Madam, my consumer no. 21483, my dealer for LPG cylinder is M/s Bindu Shakti Gas Service, Hyderabad, has refused to book the cylinder from past two months, they are speaking on the phone very ir-respectable manner.

From the past two months they were accepting the phone call for gas booking, now they are creating problems and asking document details which we normally do not carry to the work place or office. This cause lot of inconvenience for us in furnishing the details. Hence I request the authorities to look in the matter and resolve the situation at the earliest.

How long the customer will sufer.

I am residing in Swadeshi, Sodepur and having Indane gas Cylinder. When I book cylinder every month Abhijit Enterprise gas Agency, G.T.Road, 24 Paraganas, Khardaha (Ph:25533455,[protected] is not deliverying Gas in time. I need to call minimum 3 times to get delivery of Gas.
For example I have booked a cylinder 22nd of September...but still date no luck of getting the cylinder. I have a small baby at home but who cares.

Please take immediate action on this issue.

Puneet Gas Service is providing worst service i n the field of gas supply. Every time I receives leaked cylinder and the same has been replaced after repeated requests. Today i.e. on 29-01-09 nobody is picking up the phone. My C.No. is 24049 and I have booked for cylinder on 21-01-09 and till date they had not delevered the cylinder. At the time of booking they said they there is a back log of 4-5 days. Kindly do something

Amritsar Gas Service, Dilawari Street Amritsar — Non delivery of gas cyclinder after 7 days of booking

I have booked my gas cyclinder wih the agency on 7 Dec 2007 and even today i.e. 13.12.2007 no cyclinder has been delivered to me. The agency is also in the habit not to attend the phone i.e.[protected]. Generally they put the handset off and if by mistake bell rings, no body attend the phone upto 3PM daily.

i am Indane Consumer who got the connection on
near Hanuman Madir dumdum kolkata
Distributor hv problem create to people u know that ? 60% percent Gas hv many hotel and black market.

Misusing the gas

Distributor of supply the gas cylienders (illegially) at 282 Hauz Rani, Ground Floor shop.

i am a consumer holder no. 23932 at surendranagar, gujarat and the name of distributor is "TAPASVI INDIAN" has been booked for refilling my empty cylinder on 30.12.2007 over telephone,now i was called on 04.01.2008 for asking the delivary status then they tell us that your booking will entry on 05.01.2008 due to my last delivary has not been over the 20days. then after when i called them,they are always commitment to be delivered your cylinder within a day or 2 days. today 18.01.2008 i was requested to booked my gas cylider refilling in my blue book then they are denaied to entry my request in the blue book. they tell me to note your request no in your blue book. my request no is 87220. sir, / madam please look into this mater and co-operate me .

I am Indane Consumer who got the connection in the year
2004-05. Initially i got only one cylinder at the time of registration. Since then I have been waiting to book another spare cylinder. But to my surprise everytime I go to the office they say it takes another 6 months. I dont know when that 6 months will end up because its been 4 years I am waiting to book for another cylinder.

My Agency: Kalpana Gas Agency, Kukatpally, Hyderabad
My A/c Id: 49060

I am Indane Consumer who got the connection in the year
2006. Initially i got only one cylinder at the time of registration. Since then I have been waiting to book another spare cylinder. But to my surprise everytime I call to the office at[protected], they say you will get the cylinder next month. I dont know when that month will end up because its been 03 years I am waiting to book for another cylinder.
Distributer's Name : Amritsar Gas Service
A/c Code No. : 42/01/0953
Dilawari street, Putlighad, Amritsar
Contact No. : [protected], 2400440

My Customer No. : A14119
My Address : 34-A, Rani Ka Bagh, Amritsar

Respected sir.

I am an indane Gas Consumer (No.02869) . From the beginning to till date I am experiencing very bad service from your agency in my locality. Their full address is given below:
SONARPUR GAS SERVICE (HARIDHAN CHAKRABORTY SARANI, P.O.SONARPUR, SOUTH 24 PARGANAS, CODE# 99192089/ PH#[protected]/24344232. The main problem is they are supplying gas cylinder with unnecessary delay and not at any specific time or date or even week. The main deliveryman namedMr.UTPAL MONDAL is very arrogant and harsh in his behavior towards the consumers. Not only he also demand Extra money .And also selling cooking gas in black rate. Many of the consumers of our area compulsory to purchase gas in black rate.
A person can purchase gas in black rate unlimited time .Deliveryman named Mr.UTPAL MONDAL selling cooking gas in black rate for HOTEL, CAR & OTHER COMERCIAL ACTIVITY, also he taking support wide ill eagle gangster's.
Sir kindly see this matter . and take necessary step.

Thanking you,
Chabi Sen (consumer no.02869)
Address. C/o. Krishna pada Sen, natunpally. sonarpur.
E-mail address:[protected]@gmail.com.

Indian oil corporation — Trouble Facing with Agency

I am a customer of this agency since 2005. Recently the M/s Yeshawini agency has handed over my membership to another agency called Benaka Agency which is very far from my residence WITHOUT ANY INTIMATION. After making several calls, I VISITED to Yeshawini Agency they told that my agency was transferred to Benaka agency. When I VISITED the Benaka agency they told that my area will not come under their jurisdiction and it will cover under M/s Yeshawini Agency's jurisdiction.

And they asked me to bring my documents to transfer my agency to Yeshawini agency. Again i VISITED to Benaka Agencies, they've given me transfer slip to Yeshawini Agency.

When i VISITED to Yeshawini Agencies again they told that you have to bring all your old documents like residence proof and other details.

When i asked M/s Yeshawini agency why you have transferd to another agency they were very rudely giving answer that this is like this only. goto hell like...

Why should I hear all these things without my mistake and because of their mistake i bound to make 5 trips to all these agencies. For every visit to this office i need to put leave to my office because general office timings and agency office timings are same. If any responsible person from IOC seen this message they may respond please (i hope IOC is an responsible organization). Lets imagine that both of your cylinders are empty and no GAS in your house and this Agency people are troubling you like this... (this is my situation)

Dear sirs,
It is very difficult for a common housewife to book the LPG to their dealer and get the supply without reminders.Although it is also difficult to replace the leakage cylinder even after reminders and still pending where is 48 hours has been passed.Even consumer is not knowing that who is the dealer/proprietor of the agency.
My dealer name is M/S suncity Indane, 11thChopasni Road, Jodhpur and my con.no.is 8746.

Will IOC authority will look into the matter?

Dear Sir,

I am customer of Victory Gas Service, Pilani Distt. Jhunjhunu (Rajasthan[protected],242430. My consumer number is 20843. After supply a cylinder Gas Agency do not book cylinder before 21 days and no time limit for supply cylinder after booking cylinder, therefore not only me almost other customers also facing same problem. I have talked to D.S.O. Jhunjhunu[protected] but he said post your complaint, he has not time to ask Gas Agency about it without a written complaint. I have talked to Shri Mohinder Kumar, A. M. LPG Jaipur on his mobile number [protected] but he also said same thing “I will talk to him” and this is not proper response. As an Area Manager why not he like ask to Gas Agency for arrange a period after booking a cylinder. Here gas cylinder rate is 302.35 and Gas Agency receiving 303 from customers. Why gas agency getting excess money from customers? Why not round off amount? This is not much money for a customer but this is too much for agency if an agency supply hundreds cylinders per day. I hope you will look into this matter and solve this problem.

I am agree and this is fact.

Shaheed Subhash Gas Service
Opp. Police Station G.T. Road
Shahdra-110032

Connection No. 38813- Jitender kr. Jain
A/10957 Gali No. 7 Subhash Park
Delhi-32
Phn. No.[protected]

Staff of Shaheed Subhash Gas Service has been very irresponsible in catering to the needs of consumers. When we call them to book the cylinder they either do not pick the phone or they abuse the people who call them for booking. On reaching them personally they misbehave and treat as if beggars has come to their doors. It seems as if they are into black marketing of our cylinders that they don’t have cylinders for the consumers.

We have already send our comlaint across two officers- Area Manager V. K. Verma and State officer B.S. Giridhar but still no action has been taken.

I request you kindly look into matter and check if they are involved into black marketing of our cylinders. It is not our problem but several consumers are being haunted by them. So with one great action you can help many o[censored]s.
We hope we will not be disappointed by you.

Thank You

13th Jan 2008

Consumer No.KLG-5718.Kleen Gas,Bhubaneswar,Khurda,Orissa.
The dealer is telling that sort supply of gas for which there is delay in supply.Actualy he is doing black & not suppling the consumers in time.I have lodged a complain about 7days back but no action has been taken.Either you people are ineficient in administration or you are there to give trouble to the consumers.Your Bhubaneswar peole are in efficient & they are helping the dealer to give trouble to the consumers.If reply is not recived within 3 days then I will be forced to go to consumer court.

Consumer No.KLG-5718,
Dealer-Kleen Gas,Bhubaneswar,Khurda,Orissa.Regularly iregular in supply of the gas.Local office is not taking any action.They are associated with the dealer.Immediate action is requested.

Indane LPG — Undue Delay in supply

Against M/s Sushma Gas Service,(Indane LPG Dealer)
C-11/36, Kaveri Path, Opp. Mansarovar Stadium, Mansaroavar, Jaipur.

Ref. : My Consumer No. T4133

Dear sir,

I am having following complaints against him

1. Undue delay in supply.
2. Misbehave
3. Not attending phone calls
4. Black marketing of LPG

Regards,
Yogesh Sharma
C/o Sh. Ram Prakash Sharma

I am a consumer of kleen Gas . Sorry I can't mention here my consumer NO. Because .Incase they no my conjumer no Then I am always facing delay service by them. Since two months I am trying for second cylinder but till now they don't helpme in this matter. This time I am gook 21-01-08. When I asked by phone . "Today you get"

INDANE LPG — Undue delay

The LPG in consumer No 1759 with MA kirupa Agencies In Annanagar West Extension Chennai 600101 is delivered with undue delay. This happens very frequently.My booking with no 240 a month back still remain undelivered. Reminders for the past 2 days had no effect .Reason attributed is bill missing.

indane[lpg] — unusual delay in supplying gas cylinder

dear sir,
my consumer no is A15953 with agnihotri gas service at sector-37, noida.i booked on 06 jun 08.i reminded twice, but it is not supplied till date. on the other hand HP gas distributor supplies gas in one day of booking. Ithink u have given them more customers than they can handle.pl intervene.
yours sincerely
a.k.basu[wg.cdr.]
12 jun 08

Indane LPG Gas supply — Harrasement and irregular supply of refill gas cylinder

Sir,
I am a Indane gas consumer ang my consumer No. is 2842 and concerned gas agency is SHANTI INDANE, WZ-427, Sadhnagar. Gali No.-18K Palam Colony, New Delhi. The agency harrases all the ways in booking and supply of refilled gas cylinder.First of all they do not lift the phone or keep aside if lifted. If booked then non supply even after repeated requests.I am waiting for the last two months.They even don't honour the the booking done at 1260 where I booked there also on Jul 23, 2008 with booking number 5 and subsequently booked at later dates with booking no.6 and 7(on Aug 1, 2008). The ageny has not responded till date. I request for immediate supply and stern action against the SHANTI INDANE, WZ-427, Sadhnagar. Gali No.-18K Palam Colony, New Delhi including removal of agency's name.

I am a consumer of Indane LPG having consumer No. MG-3504 at Rayagada( Orissa).The prioblems with the distributor at Rayagada M/s Maa Majhi gouuri Indane is also same such as
1 Undue delay in supply.
2. Misbehave
3. Not attending phone calls
4. Black marketing of LPG -use of domestic LPG in every hotel/hosted/restaurants.
5 -Non acceptance of second booking on the plea of 21 days gap of supply althoug the supply is abnormaly delayed for about one month of booking date.for example
I request to redress my greivnces and to take action taken against the distributor and make me available refills intime.
Anurag kar,
Asghok Nagar, Ist line,
Near OMP,
At/po/Dt. Rayagada ( Orissa)

I fully agree with the complaints of KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have seen in last 20 years. They are affecting the reputation of INDANE, from which we received excellent service before going to KLEEN GAS.

Gas cylinders — Gas cylinder is very delay

I am Dattatray Vartak & Gas consumer no. 614662, I have booked gas on 03.10.2008 but still on 13.10.2008 not getting deliver. we have only one cilender & cylinders not getting on time it is always delay from u r side, pls send as soon as possible.. and your phone lines also always angaged solve this kind of problems earlier

Indane Gas — iregular supply of refill gas cylender

Respected Sir,
I am the customer of indiangas of puttaparthi indiangas (prashanthinilayam-)pin-515134 &Tele no=[protected].
my customer no-7246. they never lift the telephone.they always supply gas after one &one &half month.when customer goes to the agency they are not give the proper answer.I have no an idea for the agency code so i an given tele phone.so you try there tele no.I am listining that they sell the gas cylender to hotel.& give us lotoff trouble.All customers faceing to much trouble from them.it is my requst do some thing in this things.

KAMLESH

LPG GAS Indane — delay in supply

I have booked lpg gas cylinder on 4.11.08 at chintamani super market puthur, Tiruchirappalli 620017. They informed me over phone that bill for this has been raised on 11.11.08.But till now i have not received the gas. My consumer no. 15172. When i phoned them they say that to day delivery will be made.When contacted the delivery boy on 19.11.08, he told that he got the bill to day and delivery will be made to day(19.11.08). nothing happened. Again when I contacted the shop, on 20.11.08 they say that to day we gave the bill and you will get the gas to day.

pl look into this.

kanthan

INDANE LPG GAS Cylinder — extreme delay in supply

To begin with the booking itself is accepted 25 days after the last delivery. Thereafter no fixed date of supply is given. We were simply told the supply is likely in a week or 10 days perhaps even beyond!So here we are today ... stranded with an empty lpg cylinder wondering when our next meal would be cooked in our kitchen...thanks to the most horrible service by our gas agency Ms. Madhu agencies in Bangalore !! Someone plzz help !!

Indane Gas — too much delay by agencies

Actually I have booked cylinder on 18nth of last month and today it is 04th december and till now I did not get it. When we call the agencies the response from them is so worest and literally scolding and we are literally begging them. I heard but there is no proof that they sell it in black and later they adjust.

It is

BHasyam gas agencies
Arcot road,
Kodambakkam.

If somebody can take an action and make them in strict delivery, I feel very happy

I too experienced the same problem with the distributors many times. I regret to make any comments on these type of complaints because nothing is going to happen or any good reply/result.

Indane LPG — Delay in supply of gas

Dear Sir,
cylinder booked on 25.02.2009 but supply not given even after repeated request till date.

Regards

vivek Mukherjee

I fully agree with the complain against KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have seen in last 5 years. The behabior of the owner is very rough.I got good response from both Noble Indane & Bhubaneswar Gas agency since last 4 and half year, but it is unfortunate to say that due to your auto chnge of area I came under KLEEN Gas and suffering a lot.

The rashmi rathi gas agency of k sector kankarbagh(800026) has the rule to file a new order after 21 days of previous delivery. and when the order is done they dont give gas cylinder for about 20 days.This is becoming a regular practise and now it has become a very pathetic problem . Inspite of several reminders also they dont keep thair service up to mark. kindly check the problem and sort it out as soon as possible.

Actually I have booked cylinder(double bottle) on 18nth of Dec.2008 and today it is 25th june2009 and till now I did not get it. When we call the agencies the response from them is so worest and literally scolding and we are literally begging them.
It is
priya gas agency
Defence colony
new delhi

fully agree with the complaints of KLEEN GAS, at BHUBANESHWAR. They are the worst dealers I have never ever seen in last 20 years. They are affecting the reputation of INDANE GAS.

shahid subhash gas to phone no. .pl.soon

how is you shahid subhash gas to phone no. .pl.soon

how is you shahid subhash gas to phone no. .pl.soon

FROM,
A.M.RAMAKRISHNAN
THIYAGARAYA NEW STREET NO ;2
COIMBATORE-641 001

I AM HAVING CONNECTION WITH SURYAA GAS SERVICE, COIMBATORE MY CONSUMER NO IS 24998.I HAVE GIVEN MY NUMBER ON 08.08.09FOR REFILLING., THEY HAVE NOT ISSUED CYLINDER SO FOR 17.08.09.
AND ALSO I WOULD LIKE TO INFORM YOU THAT IN THEIR RECEIPT LETTER THEY MENTIONED THEIR OFFICE TIME IS 8.30 AM., BUT THEY ARE NOT LIFTING THE PHONE UPTO 9.00AM.
I WANT TO KNOW THAT MINIMUM PERIOD REQUIRED TO REFIL ANOTHER CYLINDER

m/s kleen gas, lpg gas — zero service

i am a customer of indane with customer no klg 10969 and have been registed with gas agency m/s kleen gas 26-scr, kharavela nagar bhubaneswar, orissa. (telephone No[protected], 2391120, 2391222, 2542241 & [protected]) . i am have book the gas cylinder since 30days but till date i have not received the booked gas cylinder in between my 2nd. cylinder also got empty i am facicing a lots of problem from your above agency, no one pick ups the phone/ it is always busy / also visited personally, Everyday they are saying you will get tomorrow but tilltoday i am very much harrased. please do something if possible chage my agency.
dealer code 89170432

p k pal [protected]
[protected]

i am a customer of indane with customer no klg 10969 and have been registed with gas agency m/s kleen gas 26-scr, kharavela nagar bhubaneswar, orissa. (telephone No[protected], 2391120, 2391222, 2542241 & [protected]) . i am have book the gas cylinder since 30days but till date i have not received the booked gas cylinder in between my 2nd. cylinder also got empty i am facicing a lots of problem from your above agency, no one pick ups the phone/ it is always busy / also visited personally, Everyday they are saying you will get tomorrow but tilltoday i am very much harrased. please do something if possible chage my agency.
dealer code 89170432

p k pal [protected]
[protected]

I can't mention my consumer no.because I don't want to be harrashed & victimised by the dealer, Kleen Gas Agency, BBSR.
I am a consumer of Indane Gas Agency since last 24 years. I have never seen such an worst dealer, who treats his customers like the servants of his godown. Due to your auto change system, I came under this Agency from Bhubaneswar Gas Agency, who is really a genuine party.
Right from the first month, I have been harrashed by Kleen Gas Agency. Never the party supply the gas before 15 days, that to after no. of reminders over phone. Whenever you try to contact, their phone remains busy.
This time they have crossed the limit by not supplying the gas even after 22 days of booking for a gas. I have all authentic documents to prove my alligations.

Dear Sirs, I complained regarding non attendance of Kleen Gas worker to my residence for rectifying my leakage and nonsupply of filled in gas cylinder in response to my booking No.417 Dt.02/09/2009.
No person has yet come to my house. My Domestic Consumer Card Serial No. is klg16743.
Yours sincerely,
Mohammed Quamruzaman
Plot No.200C, Mahadev Nagar,
Jharpara, Bhubaneswar-751006
Cell No.[protected]

Indane LPG — Insuffiency In the supply

Sir,
I am a resident at Kanjiramattom near Ponkunnam and have taken gas connection from Mary matha gas agency Ponkunnam. There is no gas supply in this area for the last two months which causes a lot of sufferings. We doubt that the agency is black marketing the filled gas cylenders for making unlawful gain. They dont even bother to attend our call.
Sir we humbly pray that your goodself to look in this matter very urgently so as to save us from this dilema.
Adv.Mathew George
Nedumthakady

Dear Sir/Madam,

In my residential area many of the working professionals using Indane LPG as fuel for their car by transfering the LPG in to their gas setup provided in the car. So if i want to file a complaint against i am in need of the nearest dealer contact number (The main thing is that some of the dealer make money by this fradulent thing). Kindly mail me the contact no. or the mail id.

Regards
Sugumar

Sir,
i want to know Now what is the charges of booking a new connection having double cylinder and one cylinder also.
kindly inform me as soon as possible in my mail-id or in my Mobile ([protected])


With Rgds..
Manash Jena

Gas Agency — Too much of delay in supply of indane gas cylinders and putting customers in trouble

Too much of delay in supply of indane gas cylinders and putting customers in trouble

Dear Sir,

We have Indane Gas connection in my mother's name SRINIVASANconsumer no. 23348 with shree Venkateshwara Indane Gas Agencies,No:5/41-1 taluk Office Road,Hosur-635109

The above shree Venkateshwara Indane Gas Agencies delays too much to supply Gas cylinder to us and takes nearly 20 days to supply a Gas cylinder from the booking date. We have singal Cylinder Connection,Most of the time we are running short of Gas cylinders and we are in trouble due to too much of delay in Gas cylinder registration and supply.

WE ARE IN TOO MUCH OF TROUBLE THAT WE HAVE NO GAS CYLINDER TO COOK FOOD MOST OF THE TIME BY TOO MUCH OF DELAY IN SUPPLY OF GAS CYLINDERS

CAN INDANE GAS TAKE CARE OF ITS VALUABLE CUSTOMERS ?

Thank you

Indane Gas — Excess Delay in supply of Refill

I had booked refill on 2/2/10 (Booking No.696) at Ekta Gas , Roorkee ( Haridwar) , but still after 15 days it has not been received.This is the case of every month.

This gas agency is not attending the customer complaint , either by not picking up the telephone or giving excuse that deliveryman has not come.It seems that they are selling these refills in black at higher prices.

Indane LPG Gas supply — Delay

I booked LPG cylinder with IVR no.1260 on 6/2.Dely was made on 18/2 though the dilivery slip is dated 15/2/2010.The cylinder is nit weighed even after we demanded and the delivery man was very rude.
Our dealer is Qutub gas agency in VasantKunj , New delhi.(consume no.QG789)
His telephone is always busy and not possible to talk.Also his e-mail I sent has bounced.

I also face the same problem. I would like to add few more thing about the agency. whenever we call frontoffice, someone picks up and says some random date for delivering the cyclinder and they are very irresponsible people.

Due to the late delivery after 10-12 days, of booking for the Gass cylinder. For which as consumer we are being harassed and nobody male member is in my family to provide the gas cylinder from the Indian Gass counter regularly for which my old parents is being in problem repeatedly. So kindly solve this problem with out any hesitation.

Sir,
I am resident of Bhubaneswar, orissa. I am a Central govt. employee and need of a new gas connection. since last six months I have ran pillar to post for a connection but in vein. Kindly advice me what to do in this regard. Note that I am a new person to the town and how it happens that a company is not supplying new connections inspite of the huge demand. whereas one can obtain a cylinder in black by providing Rs.200/- more per cylinder. I will be help full and great full to every body if somebody can help to get a new connection from a reputed LPG company.please email me the details to my id or to my mobile [protected].
Thank you.

kleen gas bhubaneswar,LPG distributor — delay in supply

booked on 25.6.10.Not yet supplied.COMPLAINT MANY TIMES BEFORE THE OFFICERS ,REGIONAL OFFICE,BHUBANESWAR.NO STEPS TAKEN TO ERRADICATE THE PROBLEM.

KLEEN GAS! HORRIBLE DISTRIBUTOR...I WONDER WHAT THE INDANE GAS AGENCY IS DOING! INSPITE OF SO MANY COMPAINTS EVERY DAY THEY HAVEN'T YET TAKEN ANY ACTION. THEY TAKE A MONTH TO DELIVER ME GAS, THAT TOO IF I KEEP CALLING THEM EVERYDAY!!! HOW MUCH MONEY THEY WANT TO MAKE BY SELLING THESE GAS CYLINDERS IN BLACK. WE ALWAYS FEEL SO HELPLESS WITH ALL GOVT. AGENCY. I GUESS WILL HAVE TO REPORT THE CONSUMER CASE!!! OR MAY BE PUT AN RTI AS TO WHY THERE IS SOOOOO MUCH DELAY TO RECEIVE A CYLINDER!!!
THAT ALL I CAN DO...EVERYTHING ELSE HAS FAILED...
PRIYANKA RATH...DISGUSTED KLEEN GAS CUSTOMER
BHUBANESWAR

Dear Sir,

I booked my Gas on 3.08.10 and its been one month 2 days and its not delivered yet. My booking no is 522.
Anytime we try to contact the nos... its not available. The line is always busy. May be the person out there need a vacation. After which he would not keep the receiver down. I understand that part.
Can someone please guide what is the best option now. Why is the service so bad. isit because that Indane gas provides the gas two hundred lesser than the black market.

The monopoly and bad service is absolutely tolerable. please guys show some good customer service.

Thanks if anyone respond.
D N Patra

Dear Sir,

I booked my Gas on 07.10.10 & booking no is 1327 at home delivery. The agency (Global Indane since transferred from Alaka by your organisation) shown his delivery date on 08.11.2010 without delivering the cylinder. No body of my home had signed the counter foil of Gas Delivery slip. I talked over phone several times by then and as per promise they have not delivered the gas till to date and deferring their dates frequently for supplying. I have never been faced such type of problem while my consumer number was with Alaka, Unit-II, Bhubaneswar.

Kindly sort out this problem and deliver the gas immediately.

S Pattanayak
Consumer No. A 15535

LPG GAS CYLINDER,INDANE — UNDUE DELAY

We are using Indane gas stove,it was informed during booking that it would take 45 days for us receive the gas cylinder,waht is need for this undue delay,please find out and slove our problem,my address is Dr.Jawahar nagasundaram,3cd,kesavaa residency,anandha avenue,trichy -620002.my indane gas agency address is Rockfort gas agency,old karur road,west chindamani,trichy,620002.my gas connection number is 30875.kindly help all o[censored]s get regular connection

I have booked the LPG cylinder Cust. no. m-2015 on dateed 11.11.2010 in the agency M/S MURAD NAGAR GAS AGENCY. ADD. MURADNAGAR DIST. GHAZIABAD, UP . 201206 I Called them everyday but no response on behalf of agency and saying that delivery will be made within one or two days, but we have not received the same till now. I have been fed-up by placing many complaints. No action has been taken agst my complaint.

Kindly take action agst the responsible staff . Otherwise i have to legal action agst agency.

Thanks,

Mahesh Chand Sharma
[protected]

Indane Gas Agency — Extreme Delay in Issue 2nd Gas Cylinder

This is in reference with my application for issuing me 2nd cylinder was given to my Indane Gas Distributor namely "Indore Indane - Khajrana Road, Indore" contact no.[protected]. I have applied for 2nd cylinder 1 year back and still I have been told to wait till May'2012.

I want to know that is it so problem of stock to issue second cylender to any of the customer that he has to wait for the same for 18 months. Pl. revert urgently as I am forced to go to consumer court for justis on this issue.

I can purchase it from BLACK MARKET @ Rs.4000/- by your team but why to go for it without any reason.

Regards

M/s Shaheed subhash gas service — Non Providing LPG gas cylinder at time.

r/sir

this is suman kr. sharma s/o shri badri prasad sharma r/o 4649/173 new modern shahdara, delhi - 32,
here i want to register my complaint regarding home LPG gas cylinder, for which the gas agency (m/s shaheed subhas gas servise shahdara,) agency license no. - g/nc/dl/06/308(g20976), is not providing gas cylinder at time, & consumers hav to wait for more then 4-5 hours, they say that cylinder truck had come & cylinder has finished for the day, and come the next day, we all are in problem due to there nonsupporting behavior. please take necessary steps regarding this problem.

thanking you
suman kr. sharma
gas reg. no. - 29504

INDANE LPG (DOMESTIC) — DELAY, DIVERT, IRRESPONSIBLE

Indane Gas distributor: Sridhar Gas Service, Alandur, Chennai- 600016.
Consumer Name : A. Rajagopalan, Consumer No.22307 contact No.22314180
more than a months Period cylinder not supplied.(bill date 1.2.2011)
Phone calls not attended wantedly / not responded (more than 25 calls)
Personal visit not replied properly (7times visited)
2 cylinders empty for the past 10 days
every time convinced and entry made in their register / computer.

Dear Sir,
i had booked my gas on dt. 16.04.11 & booking no is 3955 . My consumer no is A-38052 ( Global Indane, Bhubaneswar) . Since today gas is not delivered. After several phone call they assuring me delivery of gas but in vain.
Kindly see this matter.

Santosh Kumar pani
Jagannath Vihar
Bhubaneswar.

Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
So I request you to note down these cell numbers for your kind consideration for further contact .
Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
Yours sincerely

Dear Sir,
Due to the late delivery of Bhubaneswar Gas Agency, Lewis Road. Two Gas Cylinders are kept pending after due payment. I had been to Bhubaneswar gas Agency thrice timebut they are telling sending today. but i have not received as on date. Can you impose penalty on them to control Black Supply of the Cylinder? or should i proceed for a consumer case?
Why this harassment to all the costomer?



Mr. P.K Das
BJB Nagar
Bhubaneswar

DEAR SIR,
I AM CUSTOMER OF SEKHAWATI GAS AGENCY JHUNJHUNU (RAJASTHAN)AND MY CONSUMER NO.50469 I AM RECEIVED LAST CYLINDER ON 26/08/2012 AND AFTER 21 DAYS I AM TRIED TO BOOK MY GAS CYLINDER BY PHONE AND PHYSICALLY BUT NO RESPONSE FOUND FROM THIS AGENCY AND NO GAS CYLINDER RECEIVE TO TILL DATE.
KINDLY SHORT OUT MY PROBLEM AND DELIVER THE GAS CYLINDER IMMEDIATELY.

WITH REGDS
MANIRAM
CONSUMER NO.
50469

Without permission Transferred my connection

Dear sir please action my distributor magadh enterprises (gas agency) patna without my permission my gas connection consumer no 1971 transfer to another person please stop connection Transfer

Delay over one month LPG GAS Cylinder Delivery

I booked for refill supply of LPG Gas cylinder on 24.10.2014 vides ref no 900059. Today i.e. 47 days is over but no cylinder get for my residential house.

late delivery gas cyclinder

consumer:00745, consumer name :chandan kumar, please send gas cyclinder.

delay in supply of cylinder,by rendumoorthy indane,kottayi

my booked cylinder on 6.10.14 was sanctioned on11.10.14 the agency informed me on 13.10.14, till today I havent received my gas.the deliveryman is deliberately delaying it. Can u help me to get my cylinder by tomorrow.

Dear Sir,

Transfer of connection
Consumer No. 4891, feedback is LPG 6987
At R.R.S.K.V.S., 4, BHAWANI SINGH ROAD, JAIPUR, 302001
[protected], 2740684


Above gas connection was in name of my mother she expired on 13.02.2000 I want
This connection to be transferred in my name there is no other legal heir

Please inform the documents required and where to be submitted in Jaipur

Thanks & regards

Fateh chand

p.s. we still await your response

Dear Sir,

Transfer of connection
Consumer No. 4891, feedback is LPG 6987
At R.R.S.K.V.S., 4, BHAWANI SINGH ROAD, JAIPUR, 302001
[protected], 2740684


Above gas connection was in name of my mother she expired on 13.02.2000 I want
This connection to be transferred in my name there is no other legal heir

Please inform the documents required and where to be submitted in Jaipur

Thanks & regards

Fateh chand

p.s. we still await your response

Ambika Gas in coimbatore — Delay in delivering

HI,
This is Thiayagarajan from coimbatore in Tamilnadu, were we have a gas connection which not been delivered properly and i have stress them to give a single gas, i have to call 5 to 10times to get a single gas, i have go down there for several times to get a single gas

gas booking no receft

Sir

I have booked a cylinder (Refil) on 19th december, they said that the refil will reach you with in three days. after one week again called and informed the same, but they told that not booked, and again booked and informed that will send with in two days, but till date they have not supplied (22.12.2007). which affects our normal life. for the past two days we are begging each and everybody for cylinder.

My consumer Number is :32133 - Mukund Gas
Bharkat pura,hyd,phone no.040:27566343
Will you please intervene and resolve the peranial issue once for all.

Thanks

K.Srinivas Rao
Librarian
1-8-747/11/45
Sanjaynagar,Bagh lingampally
Hyd-44.

i have a conection of indian lpg at J P Gas agency Hissar consumer # j 3017
verry sorry to say they are giving supply verry late thear comments are jaldee hai to a ke ley jao nahi jab udhar tunn aeygee to bhej dege
kindly take care thanking you
NEERAJ Khera 611/17 Krishna Nagar Delhi Road Hissar Ph[protected]
cell [protected]
[protected]

dear sir,
It is regreat to say you have no control to your suppler /distributer.I have the gas connection to your gas agency Ms CITY LITE at Barasat recently I have booked my gas refilled booking vide docket no150 dated 01 01 2009 and my consumer no is TCT 2208. no action has been taken after repeated request.
I shall be happy if you send your vigilence team and find out that why they donot hand over the couterfoil to customer.I have no other complaints but set right the system as good citigen.hope my request will be honoured.
Regards

It is regreat to say you have no control to your suppler /distributer.I have the gas connection to your gas agency Ms CITY LITE at Barasat recently I have booked my gas refilled booking vide docket no150 dated 01 01 2009 and my consumer no is TCT 2208. no action has been taken after repeated request.
I shall be happy if you send your vigilence team and find out that why they donot hand over the couterfoil to customer.I have no other complaints but set right the system as good citigen.hope my request will be honoured.
Regards

lindane — transfer of gas connection from father to daughter

Sir i am using indane gas for the past 10 yrs which is in the name of my father. Now i want that to be transferred to my name. So please guide me what should be done for this and the procedures to get it done.

ramash

Transfer of gas connection from father to daughter...
Dear concern,
I am using indane gas for the past 7 yrs which is in the name of my father. Now i want that to be transferred to my name. So please guide me what should be done for this and the procedures to get it done.

Beena negi