[Resolved]  Indane — non delivery

Address:Tonk, Rajasthan

sir,my name is abdul salam s/o abdul rahim.sir we have lot of trouble to get delivery of gas on time with booking.we can''t get delivery within ten days,it always takes 20 or sometimes more than 30.this is situation only with booking,but in black with 600/- the cylinder is anytime available.so we reqest you to lookafter the condition. and plz make easy delivery&on time to time.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

no delivery of gas even after booking and repeated phone alls
This regards to the Indraprasth Gas Agency, Chutia, Ranchi.
01.One can see a huge long que for the filled cylinders.
02.Their day-wise area is not fixed.
03. its not sure either after waiting for 5 long Hrs. one will be able to get one if his/turn comes.
04.In this new age, where almost all the location have been arranged for home delivery, the status of this area is such pathetic .
05. one can never get a simple or affarmative reply over phone, they speak in such a magestrial way which can hurt anybody.

Appropriate action must be taken to improve the supply condition & training over customer relations is a must

Regards

Sanjay Tiwary
Ranchi
Indane Gas Agency Complaints - Non Delivery
Review all Indane Gas Agency complaints
Indane Gas Agency
Dear Sir,

Myself Shyam customer of M/s Sukhdham Gas Agency Lawrence raod, Keshav Puram Delhi 110035. Our customer number is SDA10419 & its in the name of my Father Mr.Laxman mehto.

I am very sorry to inform you that the service of the above said agency is extremely poor. this is the second time we are booking with this agency. Both time we have to face problem.

First time.

We have to wait for 18 days to get the delivery after many follow ups & that too they didn't give the bill. They had their own resons for not giving the bills. We diddnt argue as we were in need of the cylinder very urgent.

Second time.

We have booked on 21th Sept, 2008 & they assured that they will deliver the cylinder by 23th Sept, 2008 which till date didn't happen. 4th we started to call them twice a day & we could get same reply, for calls in the morning - delivery by evening & for calls in the evening - delivery by next day morning. Finally today they have admitted that they dodn't have the stock.
I was amazed by this reply as the delivery of other Indane gas agency distributors is very smooth.

I Am totaly hope less
I booked for delivering cooking gas on 28/10/2009 from my near by dealer sb gas varkala 46 days have passed and i inquired in person in the agency and he hesitated to supply the same My consumer no is 532
sengar gas service kalyan pur kanpur failed to make delivery of gas booked on 26 th dec 09 even on 8 th january 10
they say that booking shall be taken only after 21 of days of previous delivery and the supplies shall be made after 15 days of booking
hope the indian oil corporation will take care of this problem
is it with all agencies in kanpur
if so the ioc should make a public statement in media
sir,
there is a big problem in kasganj to get a indane cylinder....I got only 5 cylinders in last two years....but many cylinders are available in unauthorised shop for 600 to 800 rs...but not available in gas agency...
sir the next booking is done after 21 days of delievery.and cylinder is given after one month........
Indane gas booked on 21.08.10 vide no. 15742 in respect of consumer no. 60782 have not been delievered so far i.e. upto 11.30 AM of 6.09.10 inspite of regular pursuance and assurance given by M/s Asal Durg Enterprises, Jaipur , an Indane Distributer.
I HAVE BOOKED FOR A REFILL VIDE 407195 ON 04.10.13 AND SUBSIDY WAS CREDITED NEXT DAY.

ON 11.12.13 I WAS INFORMED THAT CYLINDER HAS BEEN DELIVERED VIDE [protected] AND SUBSIDY WAS CREDITED TO MY ACCOUNT ON 13.12.13

TILL THIS TIME I HAVE NOT RECEIVED THE CYLINDER.

PLEASE HELP ME TO GET THE CYLINDER DELIVERED BY BREAKING THE DEALER- DELIVERY PERSONNEL NEXUS.

AAM ADMI
KURIACHAN V P
NARAKAL
MOBILE [protected]
Hello

I have booked gas with Shelly Gas Agency, Nettayam, Trivandrum on 6 Aug 2014. So far despite the agency is not delivering the cylinder to my home.

[protected]

Venkateswara Rao
CONSUMER NO - 18340

DISTRIBUTOR - PRAYOJINI, KOLKATA

BOOKING DONE ON 06.12.2014, BOOKING NO - 576623

INSPITE OF NUMEREOUS VISITS GAS CYLINDER IS NOT RECEIVE.

THE ONLINE BOOKING INDICATES THAT GAS HAS BEEN SUPPLIED UPTO BOOKINGS MADE ON 16.11.2014

COMPLAINANT - ANIL KUMAR GUPTA
4 ALIPORE PARK PLACE, KOLKATA 700027
EMAIL- [protected]@flexi.co.in
MOB - [protected]
CONSUMER NO - 18340

DISTRIBUTOR - PRAYOJINI, KOLKATA

BOOKING DONE ON 06.12.2014, BOOKING NO - 576623

INSPITE OF NUMEREOUS VISITS GAS CYLINDER IS NOT RECEIVE.

THE ONLINE BOOKING INDICATES THAT GAS HAS BEEN SUPPLIED UPTO BOOKINGS MADE ON 16.11.2014

COMPLAINANT - ANIL KUMAR GUPTA
4 ALIPORE PARK PLACE, KOLKATA 700027
EMAIL- [protected]@flexi.co.in
MOB - [protected]
Distributor - K2 International, Sarita Vihar,
Consumer No. : 24113A


Sir

I have booked for refilling on 3rd Feb 2015 while query over phone after elapsed of stipulated period they said there is shortage of cylinders so you have to wait for some time. Again on 16 Feb they said that your cash memo vide no. [protected] is delivered and you will receive shortly. But TILL DATE (26 FEB 2015) WE HAVE NOT YET RECEIVED THE SAME. Delivery person saying that your cash memo is not yet generated but as per their data on website they have delivered me on 16 Feb 2015. That means either they are generating fake cash memo or the delivery person may be sale on black in the market.

SO IT IS REQUESTED KINDLY CHECK THE BOOKING AND INVESTIGATE THE CAUSE FOR NON DELIVERY.

THANKS
SHOWKAT ALI
H 230 JAITPUR EXTN - 2
NEW DELHI
I had booked a LPG cylinder vide cash memo no.[protected]. booking no:639726. I rcvd an SMS on 20th feb2015 that my LPG cylinder will be delivered shortly. Again on 23.2.15 i rcvd am SMS that the cylinder has has been delivered. Another SMS was rcvd that my balance amount has been forwarded to the bank account mentioned, but on checking no such transaction was found. I called up the delivery boy Kamlesh (who regularly visits for delivery) who assured that the same will be delivered within a day or two. I called up after 2 days again only to be reassured for another two days. Till date the cylinder has not been delivered & the delivery boy continues to give false excuses. Prior to this booking cylinders received either had leakage or weighed less the actual weight. the delivery boy never carries a weighing machine even after several request, A complain was raised on the Toll free no. but this proved to be of no use. Pl. take up the matter strictly & urgently to resolve my complaint.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information