Indian Oil Corporation [IOC] Complaints & Reviews

lindane — always delay of refill supply

Sir, I am a customer of Kishen Gas Agency Shimla Road, dehradun since a very long time. Recently when i booked for a refill cylinder they said it would be delivered within 10 days. (I have booked it on 4th march,2011) again i went to ask about cylinder as they never pick the phone they said they would deliver the cylinder now you go to home n wait. but till the date i have not received the the cylinder, when i saw delivery boy near to my house i asked about cylinder he said it has not yet come, he was not behaving well and i was totally irritated by the way he spoke to me. I strongly say please look after this matter. The staffs working in the agency and the delivery boys do not know how to talk decently. They are always rude. The Agency owner should definitely look into this seriously,otherwise he might loose his business very soon....or please favour me if you can manage to change my distributor.

Janata Gas Agency, Shamshad Market has approached for booking of LPG Refill on our LPG connection 10177 on June 2,2011. When the agency was approached today for the status, they claimed that the supply is recorded in their computer for 16th of June while we are still awaiting for the supply. This is sheer negligence on their part. Had they been true, they should have in their record the slip for supply issued by the consumer. To avoid booking on telephone or query about the status of booking, they keep their telephone unanswerable. this could be checked by making a call on their telephone number[protected].

I AM SUBSCRIBED TO " GUJRAL GAS AGENCY" 1 KINGSWAY CANTT JABALPUR MADHYA PRADESH .
MY CONSUMER NO: 16291706
ADDRESS: RAVI PRAKASH MISHRA
257/18 SHUBHASH COLONY
SOUTH CIVIL LINES JABALPUR
PIN 482001
CONTACT NO:[protected]
I HAVE ENCOUNTERED VARIOUS PROBLEMS REGARDING" GUJRAL GAS AGENCY" REGARDING DELIVERY OF GAS CYLENDER.
1.I HAVE BOOKED A GAS CYLENDER ON 7.3.2012 WITH BOOKING NUMBER 204654 AND TILL I HAVE NOT RECIEVED THE CYLENDER.
2.MY PREVIOUS DELIVERY DATE OF CYLENDER IS 13.02.2012.
3.WHENEVER I AM COMPLAINING TO THE AGENCY THEY ARE ALWAYS SAYING THAT TODAY IT WILL BE DELIVERED BUT I AM NOT RECEIVING ANY CYLENDER TILL DATE.
4.IT IS NOT ONLY THE FIRST TIME I HAVE TO FACE THE SAME PROBLEM EVERY TIME.
I HOPE CORRECT ACTION WILL BE TAKEN AS EARLY AS POSSIBLE.

Book on 17th sept'2014 at 06:48A.M for refill cylinder through online phone ([protected]) booking service with ref no
- 217230 but still now it is pending.My consumer no - 02382

Book on 17th sept'2014 at 06:48A.M for refill cylinder through online phone ([protected]) booking service with ref no
- 217230 but still now it is pending.My consumer no - 02382. Is this a service we are expecting from a nationwide company more over it is an essential service.

Please help me where should i go next court or consumer forum ?...

I had booked a refill on 14.2.2015 which is confirmed with
ref no.529292 as informed thro’ SMS from IL-INDANE on 14.2.2015. Refill not yet delivered, but status on
Indane site says that ‘bookings cleared upto22.2.2015’. MEGHA INDANE SERVICES,
Kottakkal, Malappuram informed that my booking is registered in their system on
23.2.2015! (I am still having the confirmatory SMS with me). They further informed me that the delivery
time is 60 days.


Moreover Indane has developed a web site in such a way that
Consumers cannot interact with the company.
One is not sure if the messages reach them or not. They, from their
part, never acknowledge.

I feel I am in a fix after transferring my LPG connection
from HP Bangalore to Indane at the present place (Pl note HP has no dealer in
this town)

Can you help me in getting my refill supplied without any further delay.


Menon Unnikrishnan
Customer Id 14566613

Please read my complain & reply me earliest on my E-mail my cunsumer no:is 1143.

LPG CONNECTION - CUS. NO. 14884.

We have LPG connection from Sri Ganesh agencies, Mangalore. As per the agency, we are suppose to book for refilling the cylinder only after 21 days. In case we call one day before, can't they take our booking? What happens if we call one day prior to the booking date? If the agency is so particular about the booking date for refilling, let them print THE NEXT BOOKING DATE on the bill and give us a copy.

After waiting for 21 days to book for refilling the cylinder, again the supply is only after 10 days. Why is it so late?

To book one cylinder we have to call atleat 10 times as the line is always engaged. After getting the the line the operator is too harsh in responding.

[protected]@indiatimes.com

INDAN GAS MORENA — leakage of gas cylinder

SIR,
I AM INDAN GAS CONSUMER AT MORENA [M.P.] MY INDAN GAS CONNSATATION NO 34545
CYLENDER RECIVED AT MY HOME ON DATED 15.09.09 CYLENDER ARE LEKAGE BUT SERVICE DELAR [ROSAN GAS SERVICE] NOT PROBLEM SOLVED OFGAS CYLENDER LEKAGE

This Complaint is Regarding - Fraudulent Cheating with Gas Cylinders - We were told 3 and half Kg Gas Refill at a Local Shop in Hebbal - Kempapura. When We used this Gas it was just around 1 and half Kg. Why are Customers being Cheated in terms of Quantity of Gas? Will the Karnataka Government Look into this? When 3 and half Kg Gas was being told Why was it of Only 1 and Half Kg Quantity???? The Karnataka Government should take Stringent Action such Cheating Cases? We Pay Our Hard Earned Money & There are Shops here that are Duping and Cheating Customers

This Complaint is Regarding Residents are being Charged Rs 15 for Each Gas Delivery Per Each Household. The Gas Distribution Personnel are Charging Rs 15 for Each Gas Delivery per Each Household near Hebbal, Bangalore. I would like to bring this Matter in front of the Karnataka Government - The Gas Distribution Personnel are Collecting Rs 15 from Each Household for Every Single Gas Delivery. Sir, Please Calculate the Amount of Profit the Gas Distribution Personnel would have made from Every Household. Example - There are 1000 Houses in a Locality. The Total Amount Collected Would be Rs 15000. This a Big Amount in spite of the already Burdening Gas Bill of Rs 415. Are we supposed to Pay Rs 15 Extra Every time for Each Gas Delivery??????????????????????

Indane Gas — late gas home delivery

Hello

I booked my gas on 2nd November 2010 and i got my gas delivered on 24th Nnovember2010.The gas home delivery is late for 22 days and the gas is 2 kg less.kindly took my complaint.The consumer no. 09103 Smt. Maina Mati Mandal and consumer no.09097 Smt. lakshmi bala from astha gas agency,mathura. contact me at [protected].

Thank You
khushboo gogia

Indane Gas — DELIVERING NOT PROPER

I am a LPG Indane Gas customer with SRINIVASA Gas agency, THIRUNINRAUVR, chennai and my consumer number is 3155. I have booked for a refile on 23th january 2009 over phone.and they have registered. They replied that they will Distribute with in a week. But again 11th FEB-2009 when I made a call to them they replied it will deliver with in 1 or 2 days.TILL DATE cylinders are not distribute. my 2 cylinders are empty due to abnormal delay, they are not ready to hear anything and they are dealing the customers very bad.This is the think not only happen for me but to all SRINIVASA Gas agency consumers. Please take necessary action regarding this complaint.

Indane Gas — not deliverd rigth time

i have lost my gas cilender many time & this service company is not provide me gas cilender in rigth time many problem in this company .i say many time but there is no action in any complant
and it's sevice man demand me extra money to diliverd gas pls take action immidiatily
contact no. [protected]

Indane Gas — Cylinder not delivered properly at right time

Dear Sir,

I have booked my gas cylinder on 12.10.2010 still my cylinder not delivered to my house. The person who is delivering the cylinder is telling that, he had put my cylinder to someone's house and showing my bill. I asked him why you did like this.
He was telling i will put cylinder when the next load comes. I said i will give complaint about this. For that he was telling you do whatever you can. He said the same reason to my neighbour also

My connention number is 2524 & my neighbour number is 5205
Area : Sivasankar Agency, Porur
Please take some necessary action on this
Thank You.

Indane cylinder — not coming cylinder on right time

i m devendra gangil and i m 28 yrs old.i have so many problems for gas.i put alwaz no of roshan gas service .but my cylinder is not come on the right time .when we came on the office.then alwaz employee said ur cylinder is recived on after 3 or 4 days but not come in 3 or 4 days has the cylinder black means total 420.from the junior to senior employee do the cylinder black.

I am a customer of Indane Gas. My distributor M/s Pattammal Gas Agency, Tambaram is not supplying gas regularly. I have booked for refil on 15/11/2007 and till date they have not supplied the refilled cylinder. On an enquiry they said your refil cylinder was already supplied on 21.11.2007. The cylinder delivery boy Mr. Kanniappan for my place in Guduvancheri seems to sell the cylinder to tea shops. I request the OICL Authority to intervene and solve the problem with the Distributor.

I am a customer of Indane Gas. My distributor M/s D S Gas Service , pooth kalan Budh Vihar Delhi-41 having consumer no DS1547 . Sir Our suppplier is not supplying gas regularly. I have booked for refil on 22/12/2007 and till date they have not supplied the refilled cylinder. On an enquiry they said your refil cylinder would be supply to you within 4 days .
I wanna also tell to you that this is not first time when they are delaying the cylenders .Other distributers here are providing the cylenders within three days. while they usually takes 10-15 days and sometimes more then it for delevering the cylenders .
I request the OICL Authority to intervene and solve the problem with the Distributor agency .

sir / madam

I am a custumer of D S Gas Service Pooth Kalan , Budh Vihar delhi 110041 having custumer no . DS1787.
Sir i want to complain Against my service Provider , that they are not providing there service setisfectory . they always take 10-15 days for delivering the cylender while other service provider always send the cylenders within 3-4 days here in this locality.
This time i had booked the refill on 24 /12/2007 and they today said that your cylender will be delever after 5 days .
so please take necessary steps

I am Suresh from Bangalore. We are using Indane gas service last 10 years. We have taken the connection in Yelahanka New town distrubution office in Bangalore. For giving refilled gas cylinder they are taking more than 15 days, they are not filling the delivery date in the recipt. If we ask, it is not possible or we will not fill in the delivery column,like this kind of command is coming from them.

If we ask the reason for delay, no gas cylinder supply, they are saying this kind of answer. Please revert back to me for my consern. Otherwise, i will solve this problem by consumer court.

I am a customer of Indane Gas. My distributor M/s Hardev Gas Service , Jalandhar Cantt, Punjab-144005 having consumer no 10653 . Sir Our suppplier is not supplying gas regularly. I have booked for refill on 19/01/2008 and till date they have not supplied the refilled cylinder. On an enquiry they said your refill cylinder would be supply to you within 4 days .
I wanna also tell to you that this is not first time when they are delaying the cylenders. Other distributers here are providing the cylenders within three days. while they usually takes 10-15 days and sometimes more then it for delevering the cylenders .

I request the OICL Authority to intervene and solve the problem with the Distributor agency .


With regards,

Bhola nath

H.No. 87, Mahinder Singh Colony,
Vill. Birring,
Jalandhar Cantt,
Ph[protected]

My Indane gas consumer No.is 4809,throu Kasna indane gas service,Greater Noida. I have booked for refill on 02/02/2008 today is 19/02/2008 till date gas is not supplied. I have been contacting them for last five days personally almost every day,but in vein.
In other-hand they(Supply Persons) enjoy supplying in unauthorised way very timely and regularly.

I am not sure whether this complaint is being registered or necessary actions are taken . But no action in this regard will definitely prove that these persons are backed by higher indane gas officials. Hence, I 'll be forced to get the help of consumer court .

I m suresh mavji kanbi, sanpada, My consumer No. is AV-5594 Last week, I had booked a cyllinder with Atharva Indane gas service, sanpada is not delivered to me. When I went to the agency to enquire about it, the staff had Say me cylinder is not available. and if available they say me that bring your empty cylinder to our agency and take new cylinder .But that is not my work and i don't have much time.so many times i had been facing this same problem. I request you to please look into this issue

I am Indane customer with cust.no.49128 thro DK agencies, 1-A, cross road, JP nagar, 2nd phase, bangalore-560078. I have booked for new cylinder on 19th June 2008. Till date I hvave not received one...daily I am calling them and the response is 'Today you will receive'-when I call in morning..and 'tomorrow' when I call in evening. The people who receive the calls are recklessly rude in answering. We pay our hard earned money to get the cylinder and their ruthless comments also..request concerned officials to help me out

hello sir/madam

i am vipin kumar live in budh vihar. we have come here 1 year before. so we have no any gas connection. but I do enquiry and after that i want take the new connection in ur D. S Gas Serivce pooth Kala 11004. i went there but she told me now new connection is not available so sir i request to u plz give me advise what should I do so that i get the new connection very easily and soon plz give me reply soon.

thanking you


from

vipin kumar
Budh Vihar Ph I

My name is Syed Shafi Ul Haq, My consumer no is 525370. I have booked my gas on 25th of Sept yet gas cylinder has not been issued more ever as per the rules we got to book the gas after 21st day of delivery the agency says after booking the gas on the day of booking that cylinder will be issued after 15 days.. I have only single cylinder and they are not willing to book for my second cylinder saying that there is non availability of stock...even last month they delivered cylinder almost after a month of booking but the date mentioned on the reciept was just after two days of booking(i.e i booked gas cylinder on 16th aug-08 and date of issue was return as 18th aug where as it was delivered on 7 Sept-08) I request you to kindly deliever my gas cylinder ontime and issue me the second cylinder so that i may not face any problems in future

delayed/non supply of gas cylinders

I am a customer of Indane Gas. My distributor M/s Cookingl Gas Agency, Thiruvanmiyur is not supplying gas regularly. I have booked for refil on 07/10/2008 and till date they have not supplied the refilled cylinder. My consumer No is 60545. In the name of Chinnaponnu. I kindly request you to delivery the gas cylinder immediatly. Thanking you...

I have booked for refil on 18/12/2008. My consumer No is 14873. In the name of Paras Prashad. I kindly request you to delivery the gas cylinder as soon as possible. Thanking you...

Paras Prasad

Sir,
I am a customer of Indane Gas(Consumer No.12728). My distributor M/s North End Gas Centre, Barasat, Kolkata-700124 is not supplying gas regularly. I have booked on 19/12/2008 for supplying refilled sylinder. I have paid a visit to M/s North End Gas Centre on 12.01.09, they have noted my consumer No. and assured me that they will supply the refilled sylinder tomorrow i.e. on 13.01.09. But, they have not supplied it till today. Last few instances of delayed delivery case of Gas Sylinder are furnished for your kind information: (i) Booked on 17.06.08, supplied on 15.07.08 (ii) Booked on 13.09.08, supplied on 19.10.08 (iii) Booked on 25.10.08, supplied on 12.11.08. I would request you to kindly arrange to make delivery of gas cylinder immediatly this time and also take appropriate action for regular supply henceforth. Thanking you,
Yours faithfully,

Bidhan Krishna Chakraborty, Consumer No.12728.
Address: Vivekananda Sarani, Azadnagar, Kolkata-700127

I am customer of indane esbee enterprises, shop no-1, pocket-b, sheikh sarai, phase-1, new delhi-17.
my gas no-SB2531. my address-C-334, sector-5, dakshin puri, dr.ambedkar nagar, new delhi-110062. I am not satisfied customer service. The telephones always remains engaged due to which i have to visit personaly for gas booking.The delivery is not on the time. The delivery is delay about 10 to15 days after booking.

I am a resident of Sarita Vihar, Pocket J, New Delhi and the gas supplying agency is K-2 International, in Sarita Vihar. My complaint is regarding the weight of the cylinder. Though I request for a weighing scale been sent with the cylinder they always end up with needle broken weighing scale. The second complaint is regarding the booking process. They do not pick up the phone no matter how long u try and when u finally go there, there are no officials to whom u can lodge a complaint. So kindly introduce an online booking process. i would be thankful i[censored] take necessary action. Thanking You.
Yours faithfully,

Mr Rajesh Kumar, Consumer No. 29046
Address: Pocket -J, Sarita Vihar, New Delhi-110076

Dear sir,

My mother hold a double cylinders in her name. See wished to transfer the cylinders to my name .This inform me about the process in aforesaid transfer. Please inform my email id.

INDANE has the responsibility to monitor their local service agencies for satisfactory performance and they should conduct periodical survey among consumers to ascertain efficiency and punctuality. About 90% of the local service agencies are failure. Most cases these local service agencies are known for their notorious behavior with consumers and alleged to be corrupt.
Suggested the authorities may intervene so as to run this vast supply system more efficiently to well serve the public especially its consumers through out India.
Elizabeth John
CG:8670
S.Puram(P.O) Kurichy
Kottayam, Kerala State

Dear Sir,

Indane Gas Dealer Amar Gas Service Himayatnagar, Hyderabad, is not supplying gas in time.
The modus operandi is to divert the gas to 3rd party and submit forged receipt in the dealer office.
The Dealer Amargas and IOC is requested to cross check the receipt of cylinder by the consumer by calling him and when the customer does not receive the cylinder but delivery receipt is in office then prosecute the delivery boys for submitting forged receipts and also inform the customer so that a NBW case can be booked against the delivery boy and fraud is curbed forthwith.

Aggrieved customers.

respected sir/madam
sub:-application of new connection of indane gas

hi my name is mukesh kumar heer. i want to get new connection of indane gas actually before this i am
using the gas of my family friends.but now he has taken his gas connection booklet from us because of this we have needed my own gas connection. i have a cylender i only want to take booklet (new connection). i don't want another accessories.please help me to get new connection


my mailing address is

b-72 new dashmesh nagar
near sharma model school
jalandhar city
contact no is [protected]
the ageny i have near by is ekta gas agency which is located in jalandhar in deol nagar

NANDED MAHARASHTRA BASED INDANE GAS AGENCY M/S SHAMA GAS AGENCY STADIUM, GOKUL NAGAR NANDED IS TROUBLING A LOT OF TO CUSTOMERS AND THEIR SERVICES ARE NOT CUSTOMER ORIENTED . THERE ARE A LOT OF COMPLAINTS AGAINST THIS DELEARSHIP. MANY OF THEM REFLECTED IN MEDIA AND LEADING NEWS PAPERS ALSO.PLEASE INVESTIGATE THE MATTER AND TRUNESS FROM TOP MOST VIGILIANCE OFFICER OF YOUR COMPANY TO FIND OUT THE TRUTH,


MR. ALEX P KAMALAJKAR
DSP OFFICE VAZIRABAD NANDED

I m customer of indane esbee enterprises, shop no-1, pocker-b, sheikh sarai, phase-1, new delhi-17.MY gas no-16509.ma address-qtr.no-2, college of vocational studies, ph-ii, seeihkh sarai-110017.I am not satisfied customer service. the telephone always remains engaged due to which i have to visit personaly for gas booking. the delivery is delay about 10 to 15 days after booking.

Sir,
I am customer of your gas company. but my SV form and Card are missing from 2-3 years (Burned) by M/s. Abhijeet Gas, Loha, Dist. Nanded ( 431 708). So many problems are their Abhijeet Gas, Loha. not response to issue me a duplicate Card and SV Form.
Please help me..

Urs... Tingre

I have booked my gas consumer no 28206 on dated:14/10/2009 through centrilize booking. yet I am enable to get my cylinder delivered in spite of my repited attempt to VEENA GAS SERVICE.

I am a gas consumer at J-11-D, First Floor, Sheikh Sarai Phase II, New Delhi -17
having Consumer No. 16447 and my gas agency is Esbee Enterprises, Shop No.1,
Pocket-B, Sheikh Sarai PhaseI, New Delhi -17. I, also, entail many problems in booking a refill as the telephone numbers of the gas agency are constantly busy.
The gas agency should have one extra phone to avoid inconvenience

we had connection in your agency our connection no is ds17574. has booked for refilling more than 10-12 times, every time your ward respond to send within day or two but we did not got our refill cylinder, please let us know if there is any problem, our neighbourhood got the refills from you but not us, please-2 send us or we have to take some legal action against you.
Raj Rani
N1/11 budh vihar
delhi

Indane Gas — delayed / non supply of gas cylinder

I am Parameswaran A.R. residing at Sai Subhodaya Apts, Opp RTO Thiruvanmiyur, The registered mobile number is [protected]. I have a gas connection for supply of Indane GAS with Cooking Gas Agency, 3A Malavia Avenue, First Street, Thiruvanmiyur, Chennai Phone:[protected]. My consumer No. is 74047.

I have booked for a refill on 08/03/2011. Though no specific date was mentioned for supply of the refill [it appears it is their prerogative to supply on any day of their convenience] it has been billed on 15/03/2011. I have been in touch with the agency almost every day from 20th March. Though they would promise me to supply the gas the same day or the next day of my call, it never reached me.

Finally it was delivered on 30/03/2011 after 14 clear days. The delivery boy was given Rs.8/- [rounding the price of the gas from Rs.352/- to Rs.360/-] out of magnanimity, he started demanding another Rs.5 as a matter of right. He did not leave without the money being given to him. This is for the delayed supply. I wonder how much he would have taken from those hapless housewives to whom he has rotated the gas cylinder for 14 days! This is atrocious and high handedness on the part of the suppliers and their delivery boys.

I strongly protest against this and request you to register a complaint against them and to enquire about this. I would be very much obliged to hear from you about the developments.

Parameswaran AR

dear sir

i am customer of reliable gas agency, bhagat singh colony, jalandhar, my friend want to get new connection of indane gas, i Want to Deposit Rs. 4500, but your agency manager tell me complete connection is Rs. 4800, i know the new connection is not Rs. 4800, plz help me, i belongs to a middle class family member, i don't give much more money, plz investigate this matter, agency manager is very ruddely person, plz sir help me and my indian's people.

thanks

Dear sir

i am not flunt in English.i want to tell u in hindi.

sir main aap ki reliable gas agency ki customer hu, sir main aapna DBC coneection lena chahti hu par agency ke maneger kabhi stationary nahi hai to kabhi next month dege, sir next month phir rate badh jate hai. sir main middle class family se hu mere se itna rupees nahi diye jate hai, sir main aapna consumer no. nahi bata sakti kyoki appko pata hai aap hamara kaam karwa dege to baad me customer ko bahut tang kiya jata hai, plz sir aap jin jin ke DBC connections aaye hai sabhi ko bajib rate bata kar dilwa dijiye.

thanking u sir

20 days Delay in Delivery to me

I had booked a LPG Indane Gas cylinder on 12/3/15 with the booking no. of 358309 and booking on dated 31/3/15 booking number is 362484 but it is not delivered to me yet.

Indane Gas

I apply for new connection in Sagwara Diss- Dungarpur before 4 month ago. So kindly isssue me connection. My name - Gajendra patidar S/O Valji patidar P.O. Jogpur teh- Sagwara ph- +91-[protected] Gas connection S no.- 2880

Compliment.
I'm Sonia Alafinja From Cote D' Ivoire, having gone through your profiles in
i decided to contact you for an investment into your company. I've some funds i will like to invest in you company.
Pls try and get back to me for more details and informations through my private
email address below.([protected]@hotmail.fr)
I'll be waiting to hear from you.
Sincerely
Sonia

sir,
I am Tarawati W/o Raghunandan residing Wazirabad village F-105 gali no 6. I am hereby requesting you to please instruct M/s C.LAL& SONS the agency holder of indane to supply my booked cylinder as soon as possible, he is not supplying the cylinder since last one month (booked on dated 7th jan 2012).kindly update my mobile number-[protected] in your system for the purpose of booking cylinder.




regards
Tarawati
consumer number-PT-3139
Address-F-105 Gali no-6 village Wazirabad
mobile no-[protected]

i had booked gas as on 31/12/2014. but still not delivered but cash memo genereted no [protected] and booking no 580794, my consumer ID is T 9071 KOLKATA WITH M/S GAS AND GADGETS

I have booked my gas through your cell no provided by you. My consumer number is 82208. Booking reference number : 270667 on 19th of February 2015. Also i have registered a complaint through your toll free number with reference no. 1994410. The result of these references are zero. My gas dealer is situated in Palakkad district of kerala. The gas agency is Yemkay gas.Hope this final attempt of procuring the gas delivered at the earliest. My Mobile Number is [protected]. My mailId is [protected]@gmail.com

Dear Sir,


This is to bring to your kind notice that I'm the consumer with M, M. Enterprises, # 230, 60 ft. Road, Avalahalli, New BDA Layout, BSK 3rd Stage, Bangalore - 5600 085. My consumer ID 29879.


I have booked for a refill on 10 | March | 2015, wide booking Nr. 363135. Till the writing of this complaint I've not received the gas cylinder.


A week after a booking, I tried to contact on the numbers mentioned here under, unable to contact over any of the given numbers.


Phone Nrs.: 264 22088 | 264 22089 | 264 22090 | 264 22785


During their working hours, I tried on the four lines, nobody bothered to pick the phone on ringing the phone, the phone always found busy, thus I could not able to contact over phone. If by chance some one pick the phone, they hang the phone before completion of the communication, without hearing the complaint patiently


I've to personally visit to their office, which is far away from my residence. It's highly impossible for me to leave the office to attend this domestic work, in my tight schedule. A work just a phone call will do, I've to spend time and money, to talk to them, personally. It's time consuming job.


A small firm cannot handle a so much pressure of work dumped upon them. Somebody, made him the King. They are unable to handle the thousands of customers. Further, they are far away from the customers places such as in Basvanagudi, V.V. Puram. Hence, the customers are suffering under them.


I, therefore, request you to bifurcate the burden of load on them and appoint a new distributor in V.V. Puram area, which covers all the surrounding areas of consumers. The consumers get a lot of relief. Think of the senior citizens, aged old persons, women folk, how can they reach their office, by bus, from Basavanagudi, V.V. Puram etc.


Give a serious thought to my feedback. Sit together, take a right decision, in the larger interest of the consumers.


Thanks and regards.


Aggrieved consumer.


G. Mohammed Irfan
Basavanagudi


Mob:[protected]


Date: 28 | March | 2015

I am customer of Indane Gas Agency from almost 4 years I never face this kind of problem in my previous experience, my consumer no. IC – 6779, SV no. [protected]. I booked my 1 domestic gas cylinder on 08 September 2010 from Distributor Indane Shakti Show Room, DSMS, Ganjam, Chatrapur, Orissa after 16 days today (24 September 2010) they said Gas Cylinder is not in a stock and they told me on telephone (no.[protected] that after booking date we will take minimum 45 days to deliver the gas cylinder. I just want to know from Indian Oil is there any written rule for the same from your end. We are going through booking process but the other beneficiaries get the cylinder within day. I am quite confused from where they get these gas cylinders.
Thanks!
Ashish Bhasin

INDANE (SHRI RADHAGOVIND GAS SERVICE) — Late Delivery

Dear Sir,

I have complain of Gas Booking regarding Order No.4886 which was booked 13/12/2008, But still this delivery is pending. Please ensure for this delivery.

Thanking You,

Mrs.Savita
Bhajan Pura

Sir,
I am Indane Gas customer. The distributor is DAGAR GAS SERVICE, Sector-3, ROHINI, DELHI-110085. I book the gas on dated 28.02.09 vide booking No 6 & till date delivery not made by the distributor. This is not Ist chance to late delivery. The distributor always deliver the gas 15 to 20 days after booking.

Kindly look into matter & arrange to deliver the gas intime.

Thanking you,

Yours Sincerly
( J. P. Joshi )
A-1 / 45, Sector-6
ROHINI, DELHI-110085
Cons. No. -12097

I am a consumer of shri radha govind gas service kailash nagar delhi whose phone no is [protected]. my consumer no is 14959 . i have booked my cylender on 1 dec2009 .but i have no recived my cylender yet . so i request u to solve my problem. thanks

I ANJULIKA CHAUDHARYmy connection no is SRG 14959 from SRI RADHAGOVIND GAS SERVICE KAILASH NAGAR DELHI .I book for refill on01 DEC 2009 by your ivrs but i can get my refill till now . his both phones always engage .he book the refill on the ragiter and said delivey of refill after ten days .kindly do the needful so that we get their refill on time. phone no of gas agency [protected], [protected]

Dear Sir, i have gas connection with indane gas at Bathinda, Punjab with Paramveer Gas Service, SCF 95, Rose garden complex, bathinda, they do not book cylinder before 21 days, when we call for booking they say they will not book any cylinder before the 21 days after the last delivery and after booking they donot deliver the cylinder even in 7 days , i called at their office for booking after appx. 18 days they said they can't before 21 days then i got cylinder booked on[protected] but i didn't recieved till today, today the only cylinder we had got emptied and now we are without gas at home. when i requested the office of paramveer gas tey said they get only 8 cylinder for us in one year so they can't deliver more then i called the sales manager of indane gas for this area from my no:[protected], then he replied that as per gas company rules they can deliver only one cylinder in one month. it seems not only the gas service owner's but the gas agency employees are also playing in their game, but can the customer get the justice there
Kindly help to fight against the corruption or guide us with the complete rules of the company so that we should be a the part in corruption and will accept everything happening because my gas cylinder runs only for 18 days and i need it what ever way i had to follow.

I have a indane connection No12097. I book my gas on dated 02.03.10. vide your booking no 111. But till date on 08.03.10 no delivery made by gas distributor. The gas distributor always deliver gas after 12 to 15 days late after booking.kindly look into the matter.
Thanking you.

Dear Sir.

I am ;very sorry to express the worst service of Rose Agency - Adambakkam supply of LPG Cyliner

I have booked my Gas cylinder for Refilling on 24th Oct 2011 through IOC Tel Number. We have received the SMS Message on 17th Nov 2011 your Cylinder was delivered by Rose Agency on 16th Oct. 2011. But till date we have not yet received the cylinder. my Connection No is JE 11079 through Jayalakshmi Gas agency - Nanganallur- we enquired to your Rose Gas agency - adambakkam, they informed us, It was wrongly delivered to Mr. Sadhasivam of Rose agency Number. We are unable to do anything with this human error. If it is really done by mistake or purpose ?. At least at the time of Delivery they have to see the bill name and address then deliver., and also we ask when it will be delivered us, they said Mr. Sadasivam of Rose 11079 booked on 4.10.11 for him due date is next week only. at the time of due date it will be delivered to us.

Please how many days we have to wait for this type of Human error. In future ??

Till date (23rd Nov 2011, time 4.15 PM) it is not yet delivered to us still we unable to discuss the thing with the Concerned incharge at Adambakkam, If we ask they are using the un-parliament word. Not able to diggest.

Please instruct them to take care of this and supply us the cylinder as soon as possible

awaiting your reply.

regards

n.vijayarahavan.
Cell [protected]

I have gas connection of Indian gas from Punia gas agency Sec. 32 Chandigarh and every time they don't deliver the cylinder in time even they take 20 days when i call them then ans. is today is dry day, aaj delivery nahi aai, our delivery boy is already gone to your place and he reports us that he had delivered the gas. But I did not receive any cylinder. It means they are black the cylinders somewhere. Is there any one how can check it honestly

Dear Sir,
I have gas connection of Indian gas from Sangrur gas agency Dhuri road Sangrur.every time dn't deliver the cylinder in time even they take 20 days when i call them then ans. is today is dry day, aaj delivery nahi aai, our delivery boy is already gone to your place and he reports us that he had delivered the gas. But I did not receive any cylinder. It means they are black the cylinders somewhere. Is there any one how can check it honestly
This gas Delivery Prosess legal or illelgeail my connction no.6926 sh sukhdev parshad s/o sh gian chand booking no.2896 date 10/10/2008 mobile no.[protected]

i have booked a cylinder via online booking my distributor name is gauri enterprises my consumer no is 35083 my login id says your cylinder is delivered but i cannot recieve the delivery of cylinder

Dear Sir/Madam

Required your attention on Delivery on gas Cylinder in time because if we are booking our Gas on after 23 days, why agency people are delivering the same after 20or 21 days. it is difficult to manage with one cylinder for 40 days in a month.


Request to do something on this mail already sent to indiangas. detail is below.

Fwd: Complain Against Satya Sai Gas Agency Lakhanpur (Kanpur)


Ashwani
<ashwani.[protected]@gmail.com> Fri, Dec 31, 2010 at 1:26 PM
To: [protected]@indianoil.co.in
Reply | Reply to all | Forward | Print | Delete | Show original

Dear Sir,

As i have already mailed you on 7 Oct 2009 regarding Complaint but till date i have not recieved any response from your end. and now i just wanted to clear one thing that if i have two Cylinder, i can booked other cylinder only after 22 or 23 days and that cylinder could be delivered in next 24 hour but it is not happening we are waiting from last 15 days from the date of booking still not get cylinder .


So kindly request you to look into the matter and solve as soon as possible.



[protected] Forwarded message[protected]
From: Ashwani <ashwani.[protected]@gmail.com>
Date: Wed, Oct 7, 2009 at 6:10 PM
Subject: Complain Against Satya Sai Gas Agency Gurdev Palace (Kanpur)
To: [protected]@indianoil.co.in

Dear Sir,

As i am using the services of the above said Gas agency at Kalyanpur which is now not useful anymore for us because agency people or the person who is delivering the Gas at home doing some unauthorised things like they are taking some gas from cylinder and fill another cylinder because of that that particular cylinder is working only 15 days which i was using before 28-30 days but now because of these things we are facing lots of problem not only me so many other people are facing the same problem even we went at your office for clarification they simply told that all these things coming from INDIAN OIL they can't do anything in this regards.

Kindly request you to do the needful in this regards

waiting for positive reply.

--
Thanks & Regards
Ashwani Kumar Kashyap
[protected]

SIR
I BOOKED MY CYLINDER FOR REFILLING IN LOCAL INDANE GAS AGENCY VIDE BOOKING NO.7875 DATE17/02/2011 ,,BUT I HAVE NOT RECEIVED DELIVERY YET.
SO PLEASE CHECK IT

This is for your immediate information that I have booked Indane cooking gas cylinder on 04.02.12 and till date it has not delivered dispite of everyday lucrative assurances from the gas agency.
Details:
1. Gas Agency Name: Rich Flame
2. Consumer number: RF 11786
3. Location: Faridabad

I am consumer of Rama Indane Faridabad Agency With No. 303.I am unable to book for refil as the tele.No.remains Busy.For the last three days I am trying but in Vain.Please look in to it and help.Kuldip Mehta

I book cylinder on consumer no CX1772488 and booking no is 445661on 13 January 2015 but delivery is not done and there helpline no [protected] is not responsive and also consumer helpline no [protected] is also not responsive.
Please rectify my problem