Indian Oil Corporation [IOC] Complaints & Reviews

forcibly selling of gas stoves with new connection
i approaced the indane gas distributor Kasna Gas company, Greater Noida.i requested for new lpg connection for that I filled all the formalities, at the time of delievery he insisted me to purchase stove from his side which costs aroound Rs4600/- I told that i have recently purchased the stove with ISI mark from a reputed store but he is insisting me to buy the same from his side, otherwise the chances are that i may lose the entire connection itself, i was threatened that now if iam not taking then there are chances that i may never get the connection, i gave the affidavit as well, they told me that they will be inspecting and many times the chances are that i need to purchase the stove from their side, iam given the vague reasons that the calorific value will be good, forget about the safety.Sir iam a working class person i try to save money for urgent situations, iam pleading that i have purchased the stove recently but still iam forced to pay those extra money which is not compulsion.I dont know how many such poor people are being harassed everyday.Please look into this issue and help me out in getting the connection.

Sir,

We have paid a sum of Rs. 10000.00 (Tan Thousand only) by cheque to a Gas agency on dated 06.020.2003 for connection of 10 Nos domestic LPG cylinder to our employee, and the said agency has been given us 10 Nos. of connection without any paper. Due to unavailability of subscription Voucher in name of our employees are facing very much trouble to get refill from there.

Kindly let me know how to get all the related connection paper from that agency to regularised the above connection.

N.K.Kar

same problem with me.

my consumer no. is 97
father name shri k.b.sinha

Respected Sir
Indian oil corp ltd.
sub;very bad servise from Tulja Bhavini Indian Gas Lasur staion Dist; Aurangabad pin cod 423702 (MS[protected]
Sir we apply for second celyander allotmant, but no respons from your agent & give very bad tretment to the custmer .I submit all nessesry docoment but they cant accepted giving a poor resion ( No, stok, intnet prob, man power, No.time phone ded, extra)
I, request from my hart please soal my problem immeditly, I weat your replay.my cel no [protected], [protected],
your fethfuly
prakash kawade

indanegas — delay

Sir,

i am submitting that I have booked for refil on 16.2.09 and as on today I have not received the refil and further I have contacted your Area Sales ASsistant manager or so by name Mr. Kondala Rao but in vain please help me to receive the refil early as possible. Earlier also we have given complaints to you but in vain. EVery time i am facing problem with happy home distributory at Visakhapatnam in supply of gas refil and further they do not respond over phone properly and without giving any responsible answer they keep away the phone.

My consumer no. is 23337, Happy Home agencies, Visakhapatam. My Phone No.[protected]

my indane gas consumer no is 10453 at lipi gas sambalpur.i booked the gas on[protected] and got the refilled cylinder on[protected] after waiting for half an hour at dealers office.the servive of lipi gas is very poor.pl do the needful at your end

Delay in delivery

I am Abdulla, i have booked cylinder last month 31st March, but when i followed up with them, they told it got cancelled on 11th, when i asked the super gas agencies they says they dont know the reason and they are not ready to give the reason,

I asked, we are using two cylinders because we should never feel the pressure of without cylinder, but the guy working in Super gas says this is how it works and he is threatening my life, not providing the dealer number as well,

Anybody can help
Consumer number: 31008.

Guys there are booking cylinder by themselves and then they are selling without anybodys knowledge.

Please help

I am an authorised gas connection holder of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded (Maharashtra) . My consumer number is 19762. Since last one year the agency did not supplied a single cylinder in my favour after making several requests past this time duration. Now they are treating me as a dead customer without any reason. Again to activate this number I made several letters and e-mails to the concern authority but all efforts went invain. The supply chain is totally under disturbed in CIIDCO area and always local media is crying against this gas agency. The responsible customer care executives of IOC knows this developments. Kindly reactivate this number.

I would like to to request Indian Oil Corporation authority to reactivate my gas connection bearing consumer number 19762 of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded Pin 431601(Maharashtra). Intentionally this number has been kept as dead customer.

LME (ex) Balaji Singh Chouhan
J-3, 29/05 HUDCO
Post : CIDCO
Nanded - 431603 (Maharashtra)

Respect Sir,

I have an honour to submit the following for your kind consideration and favourable decision:

I am an authorized gas connection holder of M/s Shama Indane Gas Agency, Stadium Gokul Nagar Nanded (Maharashtra) . My consumer number is 19762. Since last one year the agency did not supplied a single cylinder in my favour after making several requests past this time duration. " Kal bhej dete hai " this replay always repeated by the lady office assistant, lekin wo kal kabhi aata nahin hai. Intentionally now they are treating me as a dead customer without any reason. Again to activate this number I made several letters and e-mails to the concern authority but all efforts went in vain. The supply chain is totally disturbed in CIDCO area and always local media is crying against this gas agency. The responsible customer care executives of IOC know these developments. You can carry the customer satisfaction survey in this are and will automatically find the truth. Kindly reactivate this number which is intentionally put under the list of dead customer.

I would like to request once again to Mr. D Paunikar, of Nagpur Base IOC official to reactivate this number as the said dealership staff is harrassing me

I have been keep all the records of correspondence and ready to face any type of lawful proceedings.


With Best Regards



LME (Ex Indian Navy) Balaji Singh Chouhan
J-3, 29/05 HUDCO
Post : CIDCO
Nanded - 431603 (Maharashtra)

Repected Sir


My name is Lenin I am an authorized gas connection holder of M/s Cosatal Gas Agency, 6/226 P & Q Gods Own Building, Valappu, Malippuram P.o.Vypin, Ernakulam, Kerala, Pin-682508 . My consumer number is 2424. Since last July 13th 2009 i have booked for gas and the booking no is 2929. but till date ie. on[protected] days ) they have'nt delived a single cylinder to us. when we phone several times regarding this, they will neither not take the phone nor tell us to come and take the cylinder if we want .

So sir please take necessary actions against the above mentioned Agency.

Thanking you
yours fatihfully

Lenin P K
Puthanveetil House,
Ochanthuruthu,
Vypin, Ernakulam,
Kerala District.

To'
Complaint cell, IOC Ltd.

I am Ashish Kayal an LPG consumer (C. No-78) of DIAMOND INDANE, Sasti, Disttrict Chandrapur, MAHARASHTRA from IOC. I booked for LPG cylinder online from my mobile phone dated on 05/01/2010 to the no: [protected] & confirmed with a voice massage as "Your booking is done & serial no is 9". After 10 days passed while the cylinder not reached to me I went to the DIAMOND INDANE's office (Sasti) on 16/01/2010 for inquiry and asked why not sent the cylinder. They replied that my booking not done & there was no record of my booking & rebook. Instantly I called to [protected] in front of them and reconfirmed with a voice massege so that my booking was already done on 05/01/2010 & my serial no 9 and said the matter to office. They said cylinder would be sent within 2 to 3 days. But till 29/01/2010 while cylinder was not reached to my home I went to the office & asked the cause. Thy replied me "your booking is not done & we have no record in our computer". Then I reminded them about my booking in presence of them but they said "Till the record from Mumbai's office sent to us, we can't give you cylinder". So I am in very trouble about the LPG booking system of IOC Ltd. IT IS A VERY WANDER THAT THERE IS NO RECORD IN OUT-GOING CALL LIST ON MY MOBILE OF THE No: [protected]. I have done for further inquiry from Customer Care Cell,[protected], [protected], but all efforts were in vein. I don't know what about the mystery of LPG booking system of IOC Ltd. Please solve the matter & make trouble free LPG booking system & take disciplinery action against the guilty.

R/SIR,
I BAG TO SAY THAT I HAVE TAKE A NEW GAS CONNECTION NO.4850 FROM GANPATI INDANE GAS AGENCY, GURU GOVIND SINGH MARKET, SAHARANPUR -247001 U.P.BEFORE TWO MONTH . I NEED EXTRA CYLENDER (DBC) . PLEASE TELL ME HOW MUCH AMOUNT WILL DEPOSITED IN GAS AGENCY FOR DBC GAS CYLENDER .AND INSTRUCT TO THE DEALAR FOR ISSUE IIND GAS CYLENDER.
THANKING YOU
KARUN KANT SHARMA
1/943, SHARDA NAGAR,
SAHARANPUR-247001 U.P.
MOB.-[protected]

Dear Sir,

I am LPG gas consumer, I deal with Gee Kay Gas Agencies, Devoswam building, Round North, Trichur. who are the distibutor of my area, My consumber No. 11240. My problem is that after booking they have never supplied the gas on time. Presentely i booked the gas 21st September 2010, today is 2 nd November, no cylinder has reached my home.My booking no is 5857. They harass us everytime we book our gas. I request you to please TAKE PERSONAL INTEREST AND SOLVE MY PROBLEM.

I have one Indane Consumer Gas connection in the address as given below:
"Eapen K N, Changampuzha nagar PO, Cochin 33, Kerala State.

My contact no: [protected].

Will you please help me in gettng the consumer number and address of the gas booking agency.

Thanks and regards,

Eapen. K. N.
[protected].
times.[protected]@gmail.com

Dear Sir,

This is to inform that we are having Indane Gas Connection with M/s Yadu Gas Service, Sahibabad Connection No. 31860. To my utter surprise, I have made numerous calls to the Gas Agency, either they do not pick up the phone or the number goes busy. Even the mobile number is ringing but no response. We even cannot book our Gas. This is not the first time that we are facing this situation, this is usually at any time. Though we were refraining from making complaint but this time we are compelled to approach you. We may further add that we had booked our Gas on 16.12.09, so far the gas has not been supplied. It is not possible for us every time to go personally to the dealer shop. Kindly instruct the Agency to comply our request or else tell me what is the mode by which we can book our Gas.

Thanks and regards


Rajesh Sinha
Mob[protected]

I am Subscriber of the indian LPG at Guruvayoor, Thrissur Dist KERALA. Now I Have one LPG connection but here they are not proper service to the costomers, So want to take an addtional LPG connection means double cylinder. So please tell me is it possible now ? In this connection I enrolled my membership number already for additional connection. ( [protected] date 02 may 2009) But they are denying to provide additional connection. If it is possible now, please send me the letter regarding this and I show that perticulate letter and will help me to get additional LPG connection

The booking time I was an rented home Still my father will buy a new home for me So my residentional address also change
Old Address New Address
M.jayasree M.Jayasree
MEGHA NIVAS LAKSHMISREE
Mammiyoor Naer Krishna garden
Chakkamkandam P.O
Pancaramukku Pin 680 522
Phone[protected]

Indane Gas — Inordinate delay in delivery

I booked a filled cylinder on 22-09-09 with Seba Fuel, Nimta, Chowdhury para, Kolkata- 700049 but till date the cylinder has not been supplied. Please look into the matter.
SF1504

I booked a filled cylinder on 22-09-09 with Seba Fuel, Nimta, Chowdhury para, Kolkata- 700049 but till date the cylinder has not been supplied. Please look into the matter.
SF1504

Dear Consumer

Please send a mail to Mr. V. K. Mathur ([protected]@indianoil.in) and mark a CC to Mr. Rabindranath Ghosh ([protected]@indianoil.in) and see the result. You can also lodge a complain against Seba Fuel in my Facebook page Grahok Bondhu or you can mail me at [protected]@yahoo.com.

I am 100% sure that action will be taken if not then I will also give you email ids of Ministry of Public Grievance and Ministry of Petroleum and Natural Gas officials. Please inform me through email about the result.

But be prepare before making complain, the management of Seba Fuel will visit your house to force you to withdraw the complain. But be strict and do not withdraw the complain because they cannot do anything to you.

Thanks

Grahok Bondhu

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

Hi,

Please put your comments at http://www.facebook.com/grahok.bondhu to fight against SEBA FUEL to stop their fraud activity.

Thanks

sir
me indin ka new kanekshan lena chata hu ap apna adders or phon number de do
aap ki karpa hogi

Dear Sir/Madam,

I have visited Kalpana Indane Gas Agency & Rashmi Indane Gas Agency and officials of both the agencies are not responding and not giving proper information about the new connection. I made them to visit repeatedly. Kindly some concern authorities has to visit both the agency and instruct the staff and officials to behave properly with customer.

Regards,
Shiva Narayana

Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.