[Resolved]  Indanegas / Namrata Gas Agencies — Non availability of phone contacts or online booking fecility

i have been visiting the foolowing agencies for last one month...for applying a new gas connection...

01.Kalpana GAS Agency
02.Sampally GAS Agency
03.Namrata GAS Agencies

1ST TIME I VISITED...Kalpana GAS Agency...THEY said my living area comes under Sampally GAS Agency ...he suggested...u can approach...either Sampally GAS Agency ...
Namrata GAS Agencies ...

i went on 8th of sep2009 to Namrata GAS Agencies ...you get a ready answer ...no new connection is given...some how i met the manager...(who thinks ...he is only educated and all others are not..)...he said...we book for new connection in between 1st and 6th of everymonth...so come in that duuration...

then i went ...Sampally GAS Agency ..he 2 said same...come 1st week of next month...2day...i went 1st to ...Sampally GAS Agency he said he will...book...then he started looking my docs...and suddenly he said...we r sorry sir...ur area comes under Namrata GAS Agencies ...


i was very dissappointed...then i went...2day...(1st oct), , , , , to Namrata GAS Agencies ...again...ready answer...no new connection...i said... i came a month b4...and manager asked me 2 come in 1st week...the manager came at 10.20...i waited for 1 hour...

he...said ur area comes under Sampally GAS Agency ...i was stunned ...i explained all events...and said him...that...Sampally GAS Agency has asked me 2 go Namrata GAS Agencies ...

i was feeling ...like i ill cry...some how after all things...he said...me to come...on 5th oct 2009...need to c...wat happens...after that...i dont know how many days is need to alot a connection...

if some one is really looking these complaints...plz help me...get a coonection...other wise i m planing to go to media...afterall i am a tax payer...and i have a rgt to get conection...

namrata — phone numbers are engaged, how we book the gas

Always engaged u'r land numbers , how we book the gas. we dial any time that numbers not ring. what we do. just tell another land numbers sir.

Hi

Namrata Gas agency is worst Gas agency. It is very hard to connect to their phone line.
when we get connected to their phone line, We get Rash/Care less response from them and they disconnect the phone without any conclusion. They should change the way talk to customers.

anticipating your action on this... and I hope time i spent to write the above message useful


Thanks & Regards,
S. Kanaka Prasad

What ever you said is acceptable, i never saw this kid of poor responce people in the employement.

I hope they will change after seeing all this information.
Thanks
Rama rao

Namrata gas agency is very very poor if we hardly get the line connected to phone number there is no response to lift at all how can we book a gas every time there is a same reason the lines are busy try after some time. change the way to book a gas to response a costomer i hope they will change after seeing all this information

hi,
Namrata gas agency is the worst gas agency. Why indane gas Dealership given to these fellows?
Gas subsidy amount is credited into my some other account.i am not using that account.so, I delink that account and relink with my another bank account. I got a message from the bank my aadhar is relinked with my another bank account.
I booked the gas cylinder, cylinder delivered and to my surprise subsidy amount credit into my old bank account. I consult the gas agency people they said the problem is not our end.Contact bank people.

I closed my existing bank account and went to again relink the aadhar with Kotak bank account.
I sur[censored]idai website it still shows the old bank account which already I closed.

I came to Namrata gas agency, kukatpally to inquire about the status of gas subsidy bank account. the person Who is sitting in the 2nd counter From Door is Arrogant and does not know how to behave with the customers?

the person does not know the information about gas subsidy and told some silly things.
they are not using the plural language, they are using singular language and commanding in nature with customers.

Even we are educated people How mANY TIMEs we go to the bank and gas agencies?
These bloody ### employee in the gas agency does not behave properly with customers.
problem is at bank or Gas agency?

ultimately who is the loser?

Consumer is the looser.

Customer service is worst. They don't know the information.

Please take action against this issue and train that employees in customer etiquettes.

Thank You,
Venkata Rao