Indian Oil Corporation [IOC] Complaints & Reviews

This is to inform that the Indane Gas point center (Vimal Gas Agencies) based at Dharampeth is not able to provide services up to the mark as required by the customer. The biggest problem is that nobody picks up the below mentioned phone nos:[protected], [protected], [protected] and they are not ready to listen to the customer complaints. Please look in to this as otherwise i have no other option apart from moving to Consumer Forum for getting my problems resolved.

i am a custmer of Indane...on 5th of october 2008 a man accompaning a delivery man has rebuked me for not giving extra tips for the pujas. I told him that he is not the usual delivery man amd i would not give him any kind of extra tips for the pujas. The delivery man named munshi obeyed that but the person accompanying him pulling the van rebuked me.i stay at haltu and my distributor is
JIBAN JYOTI.
3/119 Garfa Main Road, Kol 78
or
2 Gariahat Road (s), Kol 68

LPG — additional connection(cylinder) to the existing one

I am already holding a connection of BHARAT GAS. Now i was in need(newly married and combined family) of an additional sylinder.

I went to enquire regarding this to MAHALAXMI GAS AGENCY, boyi guda, secunderabad. even i went today also.

they repeatedly saying that there is no such facility now.

please do favour me by giving solution to my problem.

Dear Sir,

I have got one connection of LPG Gas cylinder and on the existing one I requested the Rajasthan Indane Gas Distributor, Bhimganj Mandi MalaRoad Kota Rajasthan 324002Code No.[protected]to issue one more cylinder but since one month they told me to wait asked me to come on tomororow then day after tomororow they are bluffing me . Please help me to get one cylender in my gas connection Card No 100c1219426, Customer No. R18299 SV.No. 8239799/16.1.99
For your kind info and immediate action please.

P.C.Singhal
H.No.1199, Near sulbh complex, behind machis factory Kota 324002

I wish to know the procedure of transfer of gas connection form mother to son in the same locality and dealer. I approached the LPG -Indane dealer in this regard, they have told me that the amount of old connection is rs. 1900/- (taken in my mother's name in 2001) and again I have to pay another Rs. 1200/- approx. for instant connection to be transferred in my name? Is this procedure in line with IOCL Policy. Pls. guide me.

lpg domastic cylinder — delay in issue of cylinder

consumer no is 603718 request for refill was registered on 21-2-09. Till daterefill is not supplied. complaint through [protected] was registered on 18-3-09.

IOC — delay in supply

sir,
my customer id no is 27999, i have booked gas on 09/02/09 booking code is 2020- with kuthuparamba gas agencies, kannur road, kuthuparamba, kerala, and not recieved till today(04/04/09),
pls. take appropriate step to supply the same,

they are very irresponsible in customer sevice,
i have applied for second cylinder one and half year back, pls. issue second cylinder immediatly.

sencerly,
shaji.

MY CONSUMER NO IS "2" AND MY SUPPLIER IS "MANU FLAMES ALUVA". I HAVE BOOKED FOR A CYLINDER ON 04/06/2009. MY BOOKING NUMBER GIVEN BY THEM IS 1506. TILL DATE I HAVE NOT RECEIVED THE REFILL CYLINDER . KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL.

PLEASE CONFIRM, CAN I BOOK FOR SECOND CYLINDER AFTER TWENTY DAYS OR ONLY AFTER GETTING THE SECOND CYLINDER.

IOC.LPG cylinder domestic — issue of second lpg cylinder

i am a costomer of lpg domestic cylinder since 1994, my consumer no is dgc card no 17208755, johnson gas agency, pathanapuram, quilon dist, kerala.(card no 4501)
i had submitted application for additional cylinder long back, and the cylinder is allotted to me from johnson gas agency, pathanapuram, on 23 june 2009.i am working in kuwait, so pls give permission to gas agency to issue the cylinder to my wife p.rekha .
somakumar(soman pillai)
suresh bhavan
kamukumchery.p.o
PIN 689696
tel.[protected]

IOC Consumer No. 2205 attached to 'karuna gas Agency', narakkal, Ernakulam District . I have booked for LPG on 20.08.2009 under booking No. 4617. Till date I have not supplied with LPG. It is not understood the reasons for inordinate delay in supply of domestic gas. It is understood that most of the agencies are supplying gas to the consumers within 15-20 days of booking.

Request kindly look into the matter whether there is any malpractice in supply of gas and if so pls take necessary action to stop such activities.
Read comments

LPG SUPPLY BOOKING — BUSY TELEPHONE NUMBERS

MY GAS CONNECTION NO. FROM INDIAN OIL IS 59285. OUR DEALER IS YADOO INDANE GAS SUPPLY, GHAZIABAD. ANY TIME I HAVE TO BOOK THE GAS FOR REFILL IS AN UPHILL TASK. THE AGENCY PHONE NOS ARE JUST BUSY. IT IS TEST OF YOUR PATIENCE TO BOOK THE GAS. TAKES TWO-THREE HOURS CONTINUOS EFFORT ON PHONE FOR BOOKING.
WHY INTERNET BOOKING CAN NOT BE ALLOWED? OR THE DEALER INCREASES THE TELEPHONE NO. THEY SAY BOOK BY SMS. I SENT SMS FOUR DAYS BACK & TODAY I BOOKED GAS AGAIN BY CALLING( SPENDING 2 HOURS). WHEN CHECKED WHY ARE YOU BOOKING MY GAS BECAUSE I ALREADY BOOKED BY SMS? THE SIMPLE REPLY SIR WE ARE VERY BUSY & HAVE NOT SEEN THE SMS. I DONOT KNOW HOWMANY SMS CAN BE STORED ON MOBILE & HOW RELIABLE IS SMS BOOKING. I TALKED TO MY OTHER FRIENDS & EVERY BODY HAS SAME COMPLAINT.
WILL INDIAN OIL MARKETTING LOOK?

Dear Sir/Madam
I am customer of Indane gas holding double cylinder, and my gas agency name is KFCSC Hebbal, Bangalore.
1. When ever I book the cylinder it is not delivered on time.
2. Every time it is delayed by 7-8 days.
3. According to the gas agency I can book next cylinder after 25 days.
4. But the next cylinder is counter from the day it is delivery, so every month it is delayed and so happened that now we are facing huge problem. So pls tell me after having two cylinders I am still running short of gas due to ur gas agency. Before this agency I have holding my account in different agency (Indane) But I never faced this problem
So now you can analyze due to what reason this is happening and how many cylinder a family need definitely not double cylinder but much more. Hope some strike action will be taken.

Thanks/Regards

Suparna

IOC Cylinder — Supply Delay from IOC

Hello Every Consumer Gas Customers,,

All Consumers IOC of Indance Gas, you all send many complaint and suggustions to this foram against Distributors, Delivery Person, and many more, but any body get any reply from them and problems rectified and the same problems is not continuing with you but it is continue with other consumer but overall the complaints is not rectified by the company nor by Distributors and no customer is happy with any Distributors all over india. No Number display by Distributors for SMS facility for refilling of cylinder which was recently launched by the government and many more dray back by Distributors and higher authority of this department now many thing but they kept quit and i will point out many more in next complaint

I have booked lpg on 28.10.2009. Till date i have not received the same. On enquiry it is revealed that company has shifted my connection to some where.It is not scessable to anybody. It is the seventh time the same reason is facing.Your all phone numbers are found to be "not working/busy/no lines are going this way "in 24 hours. After repeated compliants, the company is not responding.What a surprising company is this.Without hope I am sending this to Company.

I booked for refil my Indane cylinder through IVR on 2nd Feb 2010.I'am aged and unable to send/recieve SMS and I am not having a mobile.I recieved an voice message with booking confirmation no.But after 3-4 hous a message come to thr mobile through I booked saying that my booking is not accepted as dead account.I am regularly getting my cylinder refilled through IOC distributor.But I am not aware that the refil is billed properly or not.I personally complainetd the customer care officer at Panampally nagar offfice on 9th feb 2010 and he directed the field officer to solve my issue and given a mobile number of the field officer to contact.Till now I did not get my refil cylinder or answer from the field officers mobile number.My distributor answering only a message of contact Panamapally nagar office...as a recorded message to all calls.Is there any solution to get my cylinder refilled.
Regards

Irish Felisia
M2F4 KB Park,
Edappally North PO
Cochin 682 024

INORDINATE DELAY IN SUPPLY OF LPG-DOMESTIC CONSUMPTION CYLINDER
Sir,

IOC Consumer No.6682attached to Sardhi, Kotuvali Eranakulam dirarict (Tel. Nos.[protected] is in my name. I have booked for LPG on 23.03.2009 . Till date I have not supplied with LPG. It is not understood the reasons for inordinate delay in supply of domestic gas. It is understood that most of the agencies are supplying gas to the consumers within 15-20 days of booking.

Request kindly look into the matter whether there is any malpractice in supply of gas and if so pls take necessary action to stop such activities.

LPG Refills Delay in supply — Inordinate delay in LPG supply and Irresponsible answer over phone.

Dear Sir,
I have booked for a refill on 21st Sep 2010 and my booking ref # 13458.
My consumer number is 39288.
Till date I did not receive my refill. Just a while ago when I called the concerned guy in +91 [protected] / [protected], answered in this manner.
we don't have delivery guiys and more over 1st , 2nd and 3rd are holidays and hence no body is here to supply gas cylinders. If he is not too much loaded today you will get it or tomorrow, else it will be a day after. See Mr. Singh your dealer is not running a charitable trust, where LPG cylinders are supplied free of cost and one can wait till stocks exists or delivery boy turns up for duty.
Sir, Mr.Satwant, what is going on in your Indane office? Is it the way a person in your dealers office respond to the customer?
we are paying RS.352.35 to Indane plus the delivery boy is demanding tips for delivering cyliners above all we have to bear such non-sense and wait until he clears off his load is it?? This is the service you provide to your Indane customers across India or what.??
I am going to complain to Mr.Deora /Petroleum Minister as well on this particular type of answer I got over the phone today from one of your dealer's office.
Please take action on the errant dealer and let me know also.
He never attempted to deliver as these guys are liars when in an earlier similar-case, I complained to your Indian Oil office in chennai, they simply told that the door is locked and hence delay in delivery. This is the second such incident which is an utter shame to entire LPG users.
Regards
Chandrasekar Rao
+91 [protected]
+[protected]

my consumer no is 22768 and Kottarath Enterprises, Kanjany, Thrissur is delivering the LPG for me. They are taking 45 days always to deliver the cylinder. the delay is not understood. Where as the other IOC agencies suplly within 25 to 30 dayas.. please look into the matter

yours faithfully



JOY THOMAS
CHITTILAPPILLY
KAIPPILLY, ARIMPUR.P.O.
THRISSUR-680 620

sir
my consumer no:9779 attached to st.jude gas agency, Dwaraka Mananthavady Wayanad district (tel.ph no:[protected]/[protected]) is in my name.I have booked LPG on 23.07.2010 under booking no:6766 till date not supplied.My destination is 1.5 km away from manathavady town(zero point).Three month ago they delivered gas and now not redy to come.We regularly trying over phone but not lifting the phone.So I kindly requist you make needful aregment for getting LPG regularly.

yours faithfully

santhosh m v
moosappilli house
pandikadave mananthavdy

Respected Sir,
My Consumer No.13483 attached with Manu Flames, Aluva. Last time I got the Cylinder on 8.9.2010 and I re-booked the same on 08.09.10 vide the booking No.175. On 15.10.2010 I enquired the status of my booking, the Agency told that there is no booking. They immediately re-booked my booking. They told that my old booking is cancelled. When I gone to the agency, they told that the problem of the Software, there are same problem occurred other peoples also. They give a IOC Contact No.2310859, but not answered. My family is suffering last one week. Please do the needful.

Yours faithfully,

Hamsa A.I.
Anjilimoottil
Asokapuram P.O.
Aluva-683 101

Domestic Gas — booking was on 13/08/2010 , till date not delivered.

my booking was on 13/08/2010 but till date my gas was not delivered. agency locked their all phone lines.
TG 0670.
C - 34.
Diamond Park.
Behind LOKNATH MANDIR.
Joka.

MY CONSUMER NO IS 4840 AND MY SUPPLIER IS "MANU FLAMES ALUVA". I HAVE BOOKED FOR A CYLINDER ON 06/10/2010. . TILL DATE I HAVE NOT RECEIVED THE REFILL CYLINDER . KINDLY LOOK INTO THE MATTER AND DO THE NEEDFULL.

ioc-domestic gas service — delay in supply of refill cylinder

m/s sree venkateswara gas service,279/5.yercaudroad,gorimedu,salem-636008,tamilnadu isnot properly supplying refill cylinders.they admits booking 30 days after the date of delivery of previous cylinder.then they make bills after 10 days time. therafter they deliver the cylinder after a weeks time from the date of bill.kindly intervene and render justice.

sir, my con no 9235 attached to Dreams indane Pannimattam, Kottayam(tel no:[protected].I have booked the gas on[protected].Till date I have not supplied with the gas.Kindly look into the matter and do the needfull. My tel no is[protected].

Venkateswara Gas Services — Delay in Gas refilling

My consumer Number is 32749. I had booked for gas cylinder refilling on 16/06/2011. I was informed that the refilling will be done within 3 days. Today is 25/06/2011 and the refilling has not been done inspite of my repeated telephonic reminders. In the meantime the Government has hiked the prices of the gas cylinder by Rs 50/ per bottle. In view of the wanton delay by the dealed I am unnecessarily put to delay. I request an enquiry to find out if the supply has been done in normal course as per the booking dates and time to all without any undue preference or without any malafide intention.

C.K.A.Nambi
AS7, Sunstone Apartments,
61, ANA Avenue, Jaswant Nagar,
Mogappair West, Chennai 600037
Ph[protected]/[protected]

Sir,
I am a consumer(Krishnankutty, vasantha vihar, consumer no-24879, Thamarakulam(p.o), alupuzha(Dt)) of ioc gas and send for this letter for me for my dealer Reveendra gas agencies at Anayadi (Kollam) is not responsds properly.My location is Mallelmukku(Near Thamarakulam Jn) and I call their phone no[protected]store no)) for booking, but they not respond or the engaged tune. Sir the important of gas was my mother died on Saturday[protected].In the Sunday they reached our place, then they not stop the van, it process is every time looped. But not give cylinder. i have booked gas 30 days back but not delivered so far . They noticed for booking and any complaint the BSNL telephone no[protected]office no), but any time it is busy or not responding. on a previous occasion also had experienced similar kind of problem. this problem happened to me so many customer also have the same problem. please look into my complaint and do the needful .Plese send the details of action in this email id [protected]@yahoo.com.

yours faithfully
Krishnankutty

Sir,

My Consumer No.26323 is attached with Saroj Gas Agencies, Pathanamthitta( tel-no.[protected], [protected]) . Last time I got the Cylinder on 10.4.12. and I re-booked the same on 15-4-12.But till this time it is not supplied.When enquired the distributor is saying that according to IOCL norms the next delivery time is more than 35 days from the last delivery.Is it true.I am also eager to know that, what is the time period for the supply ? ( I am having two cylinders).Every time I am getting the cylinder after one month from the date of booking. And also the responses from the distributor point is very bad . ( most of the time they are not picking the phone).There is also doubt that, they are supplying the cylinders to other people( not the authorized customer of IOCL) at higher rates.please look into my complaint and do the needful.If possible pl. send the detail of action to [protected]@gmail.com.

regards

Ajith Kumar

LPG — DELAY IN HOUSEHOLD GAS SUPPLY

Dear Sir,
We having consumer number 5818 booked gas on 31st may 2012 through freedom gas service and till date we have not received the gas to our residence.After calling the customer care number come to know that our distributor has cleared booking till 6th june so why and how it could be possible?Also last month also they have done the same mistake and I had registered complain to the toll free number and with in 2 days the gas had been delivered after my complain.Pls take the appropriate actions against the same so that we could get delivered the cylinder and in future also the same should not get repeated with any of the consumers.

Thanks & Regards,
Devdutta chakraborty

IOC Consumer No 24876 attached to Thamburatty Gas Agency Chirayinkeezh Thiruvananthapuram (phone No[protected] /641310) I have booked for refill cylindr booking on[protected] No 294463 . But not supplied refill cylinder and inform dear Indane customer against your refill booking 294463 cancelled .(I am having three cylinders on[protected] to[protected]This distributor sarvice and responses very very bad.So pls take necessary action to stop such activities.

yours faithfully
P. Jagathamma
e mail [protected]@gmail.com

Dear Sir,
our customer no. 23549, Name-Ashish Jain, Our Vender M/S Jadika Gas Services, Satatio Road Sagar (M.P.),
i was booking my gas refilling last month[protected] bust he is not give me refilled cyliendre and his oprater said i[censored] want to harry so plz purchase cyliendre to any other medium or effort extra money and not booking again and not prividing cyliendr

Thanks
Ashish Jain

My gas book no 22609 not delivered till time while i booked my gas one week before.

RT-3983, I AM GAS BOOK DAILY NOW, BUT GAS CAN NOT DELIVERS, PLS CHK NOW
MUNISH GUPTA

GAS AGENCY ... M/S ROHINI ENTER PERSIES
TEL.[protected]

Dear Sir,

I am a LPG Indane Gas customer with Captain gas agency Pratap Vihar Vijay nagar Ghaziabad, U.P and my consumer number is CTV 3173. I have booked for a refile on 15th july 2009 over phone. They replied that they will Distribute with in a week. But after 2 weeks when I made a call to them they replied it will deliver with in 1 or 2 days. Again I called them on 21th July 09.they informed me that your number is not registered till today. And it is registered by now only it will be distribute after a week. In person I explained the things to the agency and my 2 cylinders are empty due to abnormal delay, but they are not ready to hear anything and they are dealing the customers very bad. Now we are searching for other option that where the services is good. This is the think not only happen for me but all Captain Gas agency consumers. Please take necessary action.

With Regards

Kapil Kumar Parashar

sir
i have been booked gas on 16/05/2010 sunday by online,
but i am not get my gas cliynder till date ,so please do some thing
i shall be greatful if you wiil be accept my complaint
c-id=DG-5097
holder=Mohd.mazhar
dealer=Dhruv gas
phone number of holder:[protected]

A-633 prem nagar nabikarim pahar ganj new delhi

Dear sir,

I have been suffering with gas supply for long time.When ever I call them generally they do not pick up phone and if they pick up they
talk so rudely you can not imagine.Every time they do not give us gas booking number and and say that their computer is not working.They never give booking number over phone and delivery man wont give you gas with out that no.
But if you go the shop and book then i will take more than 1 month get a gas.If you ask them they say change your distributor.
Please help me on this matter


Consumer name : Jyoti Basu Ray

Consumer no : 03061
Address : 25, M.O lane
Dumdum,Nager Bazar
Kolkata-74


Indane distributor : Cantonment gas supply
Code no : 99034611
Address: 38A/1, J.N tiwari Rd. Dumdum cantt. Kolkata-28

Sir,
I have a LPG connection from Deera Gas agency Perambra Kozhikode;Dt. My customer No.24720
in the name of Satheesh.C.P.Now the Gas agency could not deliver the gas in time.They are telling that the company could not send the load in time,So that they are helpless.So you may kind me and esquire about their delivery and do needful in favor of me.

Dear sir My self sai kumar , my indian gas consumer no is : 40570 , i booked gas on 03 Jan 2012 , my refill bokking no is 321106 , N cash memo recipt is 1566 , i got message that it il deliverd shortly , on 5th i got message that ur gas delivered but till now i did not get gas , from last three monyhs am facing lot of problem with the gas agency my gas agency is APSCL LIMITED Musheerabad please kindly take care of them

sir, this is faiz uddin and custmer of divolia indane gas, i want to inform you this is the agency of village 'nadiganv' but gas distribuit in konch, and they never deliver gas at home, insteed of it we have to go to angecy for gas, and they distribuit gas on main road (konch to jalaun).
i hope you will take action fast.
my contact no. [protected]
My email id faiz.[protected]@gmail.com

I have book[protected] for refilling of my cylinder. My consumer no. is 39707resiter with ref no. 528765.
it is painful to inform you that i have not got my cylinder please note my complain and please guide to deliver my cylinder.
thank you
Liladhar

Really? if i will put complain here, somebody will take action against gas dealer?...need at least reply from this department.

my consumer number is 39523...No any Complains about Dealer, Bookings, Sms service but Delivery Boys refuses to delver my Refill at my home...its on third floor, no lift. is there any rule for number of floors to deliver?

LPG cylinder for domestic use — Expired cylinder issued

My consumer no. is 5836.I was given a gas cylinder on 27th Apr which had a defective pin.It could not be rectified by the certified mechanic from Bajrang Indane. It was offered to be replaced. The cylinder offered for replacement is in a very bad shape and is expired. The date of expiry on the cylinder such as A-06/B-08 etc is not mentioned anywhere which led me to this conclusion.
This is a gross deficiency of services on the part of the supplier, for neglecting the life safety of the consumer. Kindly make it a point that the expired cylinder is replaced and all such cylinders which are in dilapidated condition and are expired are in the market are withdrawn not circulated till all safety checks and revalidation of its use is done.

rgds

Amar

Indane / Domestic Lpg — Problem with Gas Booking

Sub: Problem with gas booking.

Dear Sir,
I the undersigned is a domestic LPG customer of your company under the distributor M/S Roy & Dutta Enterprise (Code[protected], Indrolok, Sodepur. During last few months we are facing a lot of problems in booking. In the month of April the distributor said that, the booking will be taken after 7 (seven) days from the date of delivery. The last delivery date was 25th April, 2008, so, my father had gone to book a cylinder on 2nd May, 2008. But my father was told that, now onwards booking will be taken after 10 (ten) days from the date of delivery. As per them I had gone there on 5th May, 2008. Then they told me that, now the gapping period is of 15 days.

In such circumstances I request them to tell me the way to know the gapping period. One of them told me in a very rough manner that we have to come over here to know the gapping period and we will also not receive the telephone calls.

Now I would like to know that, who is responsible for the decision of gapping period? Are you instruct them or they decide their own?

So, I would like to request you to look into this matter and suggest me the best way.

Thanking you,

Yours Truly,

sd/-

AJOY KUMAR DEY
Consumer No. 9053
87, P.C.Chatterjee Road
Uttarpally, Sodepur
Kolkata - 700 110

Ph. [protected]

what the consumer has written is absolutely correct.

Dear Sir,

Gas cylinders are not delivered to the individual customers house directly even though there is a vehicle access to the residence in pampady kottayam area by the supplier in kottaym district. The same i complained to the ernakulam indane office and not responded until now. I came to know that the supplier in Quilon distric are delivering to the cutomers residence directly. please check in to this matter.

regarsd

Alex Thomas
Kottayam

Myself bought a land in pampady village in kottayam distric in 2009 by june and it is registered in the registration office at pampady. The copy of which is handed over to the village office for further procedure. But when we approached to the office for paying the revenue fee they said there is a mistake in the computer and their register and informed us to wait unil it is rectified. can i know whether it will take 1 year to rectify the sytem.

Regards,

Alex Thomas
Pampady
Kottayam

i have been visiting the foolowing agencies for last one month...for applying a new gas connection...

01.Kalpana GAS Agency
02.Sampally GAS Agency
03.Namrata GAS Agencies

1ST TIME I VISITED...Kalpana GAS Agency...THEY said my living area comes under Sampally GAS Agency ...he suggested...u can approach...either Sampally GAS Agency ...
Namrata GAS Agencies ...

i went on 8th of sep2009 to Namrata GAS Agencies ...you get a ready answer ...no new connection is given...some how i met the manager...(who thinks ...he is only educated and all others are not..)...he said...we book for new connection in between 1st and 6th of everymonth...so come in that duuration...

then i went ...Sampally GAS Agency ..he 2 said same...come 1st week of next month...2day...i went 1st to ...Sampally GAS Agency he said he will...book...then he started looking my docs...and suddenly he said...we r sorry sir...ur area comes under Namrata GAS Agencies ...


i was very dissappointed...then i went...2day...(1st oct), , , , , to Namrata GAS Agencies ...again...ready answer...no new connection...i said... i came a month b4...and manager asked me 2 come in 1st week...the manager came at 10.20...i waited for 1 hour...

he...said ur area comes under Sampally GAS Agency ...i was stunned ...i explained all events...and said him...that...Sampally GAS Agency has asked me 2 go Namrata GAS Agencies ...

i was feeling ...like i ill cry...some how after all things...he said...me to come...on 5th oct 2009...need to c...wat happens...after that...i dont know how many days is need to alot a connection...

if some one is really looking these complaints...plz help me...get a coonection...other wise i m planing to go to media...afterall i am a tax payer...and i have a rgt to get conection...

namrata — phone numbers are engaged, how we book the gas

Always engaged u'r land numbers , how we book the gas. we dial any time that numbers not ring. what we do. just tell another land numbers sir.

Hi

Namrata Gas agency is worst Gas agency. It is very hard to connect to their phone line.
when we get connected to their phone line, We get Rash/Care less response from them and they disconnect the phone without any conclusion. They should change the way talk to customers.

anticipating your action on this... and I hope time i spent to write the above message useful


Thanks & Regards,
S. Kanaka Prasad

What ever you said is acceptable, i never saw this kid of poor responce people in the employement.

I hope they will change after seeing all this information.
Thanks
Rama rao

Namrata gas agency is very very poor if we hardly get the line connected to phone number there is no response to lift at all how can we book a gas every time there is a same reason the lines are busy try after some time. change the way to book a gas to response a costomer i hope they will change after seeing all this information

hi,
Namrata gas agency is the worst gas agency. Why indane gas Dealership given to these fellows?
Gas subsidy amount is credited into my some other account.i am not using that account.so, I delink that account and relink with my another bank account. I got a message from the bank my aadhar is relinked with my another bank account.
I booked the gas cylinder, cylinder delivered and to my surprise subsidy amount credit into my old bank account. I consult the gas agency people they said the problem is not our end.Contact bank people.

I closed my existing bank account and went to again relink the aadhar with Kotak bank account.
I sur[censored]idai website it still shows the old bank account which already I closed.

I came to Namrata gas agency, kukatpally to inquire about the status of gas subsidy bank account. the person Who is sitting in the 2nd counter From Door is Arrogant and does not know how to behave with the customers?

the person does not know the information about gas subsidy and told some silly things.
they are not using the plural language, they are using singular language and commanding in nature with customers.

Even we are educated people How mANY TIMEs we go to the bank and gas agencies?
These bloody ### employee in the gas agency does not behave properly with customers.
problem is at bank or Gas agency?

ultimately who is the loser?

Consumer is the looser.

Customer service is worst. They don't know the information.

Please take action against this issue and train that employees in customer etiquettes.

Thank You,
Venkata Rao

DEAR SIR,
I AM BABUL SARKAR. I APPLY FOR NEW LPG CONNECTION & I RECEIVED NEW CONNECTION RECEIVE LETTER FROM YOUR END. BUT MY AGENT COOKING CENTER, 77, G.T.ROAD, RISHRA,
HOOGHLY DONOT GIVE ME THE NEW GAS. THEY TOLD ME TO DO AFFIDAVIT THEIR TERMS & CONDITIONS.KINDLY TOLD ME WHY I AFFIDAVIT THEIR TERMS & CONDITIONS. I SUBMIT ALL MY DOCUMENTS BUT THEY ARE NOT AGERY TO GIVE THE NEW CONNECTION. KINDLY SOLVE MY PROBLEM.

YOURS FAITHFULLY
BABUL SARKAR
M-[protected]

I am a consumer of indane gas registered at gauri enterprise, on 6 oct 2021 I ordered for a refill of my cylinder and received it on 8 oct... Since we have shifted from the earlier place so I was not present at the time of delivery and thought that the cylinder will be full.It only lasted for 9 days and now it's empty what should I do, we are paying 900 for 9 days gas your suppliers are cheating their customers, . My customer id last digits are 3176.kindly resolve my query at the earliest.

Dear Sir,
Kindly requested you to sea my problem .
I book my Gass Cylinder from Vindhyawasani Gass Service Mirzapur before one month(25/09/2013) ago but not found delivery till now, so tell me now what can i do, i suffer manny problem due to lake of this.

Kindly check it and help me as soon as possible.

thanking You
Bihari Lal Vishwakarma
Mirzapur

Dear Sir,
Kindly requested you to sea my problem .
I book my Gass Cylinder from Vindhyawasani Gass Service Mirzapur before one month(25/09/2013) ago but not found delivery till now, so tell me now what can i do, i suffer manny problem due to lake of this.

Kindly check it and help me as soon as possible.

thanking You
Bihari Lal Vishwakarma
Mirzapur

Please inform for regitration of booking refills for indane cylinder

I am authorised custumer of indane gas with mahendra gas, nagod dist-satna.
my consumer no is 636. agency always make problem in the booking of gas cylinder. last too times i have booked the gas cylinder on 15-3-9 and gas delevered on 26-3-9 .next 20-4-9 and gas delevred on 1-5-9 in which i heve given writen complain to my dealer but he is not responsiong. I have treid to book the gas cylinder on 5-4-9, but it was my utler surprise that agency has refused to the cylinder and they told me that booking can be done only after 22 days from the date of dellivery.and he booked cylinder on 20-04-09 and given delivery on 01-5-09. now on 12-05-09 i treid to book the cylinder but the same ascuse have given and told me that we will book your cylinder after 23-5-9.

this is clear case of harrusment to bonafied consumer of indane like me.as such the metter may be investigated and agency may be directed not to harrase to bonafeid consumer. in this connection it is also pertinent to mention that atleast we have tom waste 4-to 5 hours over telephone for the booking of gas as always engage tone comes.

mahendra rayani
prop gurudev agency.nagod
[protected][protected].

Dear Sir, we the lepra society, Junlep Junagarh, indane gas consumer no.LS-177 under Lankeswar Indane Gas, Junagarh, Kalahandi, Orissa have booked for supply of 6 nos. of filled gas cylinder on 11.6.09 but the on 23.7.09 we have been supplied only one filled gas cylinder very difficultily. Tha above problem is happening withus repaidly even at complaining at the agent. Therefore we request you, please do necessary arrangements to avoid the above problems.

i manoj ku agrawal of junagarh dist kalahandi orissa consumar num LS614 TERE R SO MANY PROB IN GAs supply in our NAC one cylinder was sale @550in black market the dealer PL enquir the above matter &take necessery action

Delay in delivery of refill cylinder - I am indane gas customer with M/s Wardha Indane gas agency, Wardha ( M.S.) - 442001. My consumer no. is 16760. ( Devendra Atalkar, m.no.- [protected])

Distributer is not giving the delivery in time.he is not taking booking before 22 days and after booking they take another 10-15 days to deliver.I have two cylinder and they must book the refil requirement well in advance.

I write complaint before 7 - month.and received letter from Indane gas authority with m.no.[protected] of sales officer Mr.Nipane ( Yavatmal) for contact in case difficulties in getting refill cylinder, I had contact 2-3 times with Mr.Nipane but he is also unable to rectify the service of distributor.After complaint they give 2-3 delivery regularly.after that delay in delivery after booking.

Now, I received last delivery on 14th Nov 2009, I have booked for refil on 7 th Dec 2009 and till today i.e. 23 rd Dec 2009( total 39 days), they have not supplied cylinder.now my both cylinder are empty, what can i do?After complaint this position is going on.So please take seriously action.

This is my second request to Indane gas authority to take necessary action against the said distributer whose service is very poor for all of consumer of wardha city.
Thanking you.
Devendra Atalkar, Wardha(M.S.)

Delay in delivery of refill cylinder - I am authorised customer of indane gas with M/s Wardha Indane gas agency, Wardha ( M.S.) - 442001.Ph no.[protected]. My consumer no. is 16760. (Devendra Atalkar, m.no.- [protected])

Distributer is not giving the delivery in time.he is not taking booking before 21 days and after booking they take another 10 days to deliver. This is a clear case of harrasment to bonafied consumer of Indane like me.I have two cylinder and they must book the refil requirement well in advance.

I write complaint before one years.and received letter from Indane gas authority with m.no.[protected] of sales officer Mr.Nipane ( Yavatmal) for contact in case difficulties in getting refill cylinder, I had contact so many times with Mr.Nipane but he is also unable to rectify the service of distributor.After complaint they give 2-3 delivery regularly.after that delay in delivery after booking.

Now, I received last delivery on 10 th Nov 2010, I have booked for refil on 29 th Nov 2010 and till today i.e. 11 th Dec 2010, they have not supplied cylinder.now my both cylinder are empty since 5 days, what can i do?After complaint this position is going on.So please take seriously action.

This is my third request to Indane gas authority to take necessary action against the said distributer whose service is very poor for all of consumer of wardha city.
Thanking you.
Devendra Atalkar, Wardha(M.S.)

(m.no.- [protected])

Our Indane Gas Agent M/s. Tanushree Gas Service has giving poor service to us. We have been booked gas 20 days back but he kept us in dark all these days saying that the gas will be delivered to us within 2-3 days time and when we strongly protested against it today, he is telling us that our gas has been booked today only.

We afraid he might be delivering the gas to some people who make more money without properly booking the gas and taking it on cash payment basis.

Look into the matter and get the corrupted punished for that.

M/s Indian Gas
Bangalore

Dear Sir,

Customer Code No: SGK 37203 Shri Gurukrupa Enterprises
Mobile No: [protected]

With reference tohe above i have booked Gas Cyliner on 18th June 2009. Yesterday i checked and Cylinder has also got supplied to distributor. But distribution person Mr.Raju / Mr. Prakash is not responding for delivery to my house. He is telling you come to distibute place and take delivery from there itself and he is talking money the same Rs.350/-, He is delivered to near my house for the same amount. Just 100 feet of my house they are delivering cylinders. But i don't know what is the problem to delivering to my house.

Distributing Place: Vajarahalli

My address: Survey No.15/3, Thalghattapura, Near BSNL Office, Thalghattapura Post, Bangalore - 61

This is just for information that we are not able to go to take delivery from distribution place, Because Iam having one child of 9 months.

So I request you to advise Mr.Raju / Mr.Prakash to deliver the cylinder to my house.

Mr. Raju : Mobile No.[protected], Mr Prakash :[protected]

Please do the needful.

Thanking you,

Yours faithfully,
Suma Vasantha Kumar