[Resolved] India Today Book Club — My membership No:[protected] Complaint regarding the non delivery of book and other items | |||
With reference to the above, I would like to bring it to your kind notice that so far I have not received the book entitled INDIAN BOOK OF TREASURES, though I have made payment of Rs 2998=00 through cheque no 815020 Vijaya bank, MSRIT Branch, Mattikere, Bangalore, Karnataka on[protected]. The amount of Rs 2998=00 has been debited to my account already. I have contacted customer care Delhi several times but none of the staff is bothered to check about it. I am fed up of your bad service to the customer like us and after making payment we have to call you umpteen times to know the status. Therefore I request your good self to kindly look into the matter and see that the above items are delivered immediately.I have already sent a similar complaint to [protected]@bagittoday.com and so far nothing has been heard from them. Otherwise I shall be constrained to take up the matter to the consumer grievances cell for the delayed and non delivery of the goods. Thanking you Yours sincerely Venkatesh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 66 Comments | |||
Comments
India Today Book Club — MEMBERSHIP
SIR,I HAVE NOT RECEIVED THE FREE GIFT VOUCHER FROM YOUR SIDE, I HAVE SUBMITTED MY UNIQUE CODE NO. ON YOUR WEBSITE, BEARING MEMBERSHIP NO ITBC08512579
Book articles
Abu Lais
Abu Lais
India Today Book Club — Debiting my credit card without sending ordered material
The ITBC offered Jeeves and Wooster DVDs in their August 2008 issue.I placed an order for eleven DVDs and my credit card was charged Rs 2640 for the items on 6-Sep-2008.
I did not receive the material. On enquiry in end September and again early October I was promised delivery 'in two weeks' each time. On enquiry on Nov 10 I was informed that the items were out of stock.
Yet in the Nov 10 and 17 issues of India Today the same Group is advertising for the same products!
I am yet to get refund of the amount illegally charged to my Credit card.
How can the party charge my credit card for a product they claim is out of stock?
India Today Book Club — No response
Hi,I had applied for the booksbuddy pack program, after receiving a mail through123 greetings, on 17 Sept, and on 17 Oct I received a mail through post with the certificate of distinction, along with the jackets of the books that I would receive.
But till today the 24th Nov. I have not received the books that they have been saying is on its way through msgs on my cell.
Please let me know if they are genuine or not, as there is no other way of contacting them through mail as it has come through 123 greetings.
Thank you.
Mrs Joseph
RE : SUBCRIPTION OF INDIA TODAY – ID NO.ITB1803376
I have received your renewal form today, i.e on 26.11.2008.
I strongly protest that till date I have not yet received my running year
free gifts.
I have several times called at your customer care asking about my free gift.
They have only taken my requests and had always assured that same will be
delivered to me within fifteen days. The Request Numbers and date are given below:
1) FAX LETTER TO –[protected] ON 24.03.2008 ( ATTACHED)
2) REQUEST NUMBER 2130367 DTD.29.05.2008
3) REQUEST NUMBER 2130367 DTD.12.06.2008
4) REQUEST NUMBER 2164410 DTD.22.08.2008
5) REQUEST NUMBER 2176230 DTD.10.09.2008
6) REQUEST NUMBER 2198592 DTD.16.10.2008
This type of silly things are not expected from a reputed Brand like you.
More funny thing is that in the current renewal form you are again showing
the same rabbit, i.e. free gift.
Kindly make this clear that if I did not receive my current gift with seven days. I am
not going to renew the same further.
Awaiting yours.
Best Regards.
( UTTAM CHOWDHURY )
KOLKATA
MOB :[protected]
Email : [protected]@rediffmail.com
I have received your renewal form today, i.e on 26.11.2008.
I strongly protest that till date I have not yet received my running year
free gifts.
I have several times called at your customer care asking about my free gift.
They have only taken my requests and had always assured that same will be
delivered to me within fifteen days. The Request Numbers and date are given below:
1) FAX LETTER TO –[protected] ON 24.03.2008 ( ATTACHED)
2) REQUEST NUMBER 2130367 DTD.29.05.2008
3) REQUEST NUMBER 2130367 DTD.12.06.2008
4) REQUEST NUMBER 2164410 DTD.22.08.2008
5) REQUEST NUMBER 2176230 DTD.10.09.2008
6) REQUEST NUMBER 2198592 DTD.16.10.2008
This type of silly things are not expected from a reputed Brand like you.
More funny thing is that in the current renewal form you are again showing
the same rabbit, i.e. free gift.
Kindly make this clear that if I did not receive my current gift with seven days. I am
not going to renew the same further.
Awaiting yours.
Best Regards.
( UTTAM CHOWDHURY )
KOLKATA
MOB :[protected]
Email : [protected]@rediffmail.com
Dear Sir,
ICICI bank issued a credit card me, after some time bank load the Rs 250 rs in my credit card on Aug, 08, After the reload of Amount i made a purchase of more than 1500 from pantaloon outlets Hazrat ganj. Total bill amount on the above card in the same month was Rs.1518/, which was paid by me in same month. but i shoked bank has done the reversal of preload amount of Rs 250/ in the statement of sept 22, 2008. In whach rule Bank reload the aforesaid amount in my card in which rule bank reversal the reload amount when i totally repaid the bill amount. I also talk customer care department but he could tell me anything about the reversal amount on my card therefore you are requested that the mentioned problem should be rectified on top priority basis as earliest as possible.
Correspondance from the icici bank is given below
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We understand your concern.
We are concerned on you being dissatisfied. We hope you understand our limitations in this regard.
We confirm you that since the preload offer of Rs.250.00 was eligible for 60 days. Since, you have used the card after 60 days the credit has been reversed.
We have received the payment less Rs.250.00 for the purchase you have done. Hence, you have been levied with subsequent financial charges.
Further, your credit card is permanently deactivated. Please pay the outstanding balance of Rs.2, 061.63 to avoid further financial charges.
Sincerely,
Srikanthi B
Customer Service Manager
ICICI Bank Limited
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Monday, February 09, 2009 03:24 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: RE: Product: Credit Card / Old Customer/[protected]@hotmail.com
Dear Sir,
Sir Bill dated no169 NTH Cd on dated 22 Aug 2008 total amount due is 1517.57 which is alreday paid by me by chequre no 023937. The bill was generated by your end after 60 days why this statement adjusted Rs. 250 which was load on May 27th 08. why you told me that your are sending your representative but till date no body has come to my place. Sir i humble request that kindly sort out the matter because i am your your coustemet since long time i am already using a gold card also of your bank and see my history of credit.
your sincerley
javed
[protected][protected][protected][protected]
Date: Fri, 6 Feb 2009 15:27:16 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We reiterate that as the promotional credit was given to you on May 27, 2008, you have not utilised the offer within 60 days. Hence, the promotional credit was reversed.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Tuesday, February 03, 2009 02:16 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
Dear Sir,
My Detalis is
MOhammad jawaid
293/194, Old Haider ganj Lucknow
226003
Contact No [protected]
[protected][protected][protected][protected]
Date: Mon, 8 Dec 2008 13:25:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@HOTMAIL.COM
Dear Mr. Jawed,
We request you to provide contact details and preferable time to contact you to resolve the issue raised by you.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Friday, November 28, 2008 05:03 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
Dear Mr. John Victor (Customer Service Manager) Please see the bill
warm reagrd
javed
[protected][protected][protected][protected]
Date: Fri, 7 Nov 2008 12:23:34 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We reiterate that as the promotional credit was given to you on May 27, 2008, you have not utilised the offer within 60 days. Hence, the promotional credit was reversed.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Wednesday, November 05, 2008 05:52 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
dear,
But it not shows in the credit card first bill which was completely paid by me.
javed
[protected][protected][protected][protected]
Date: Wed, 5 Nov 2008 17:11:26 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawad,
We regret the inconvenience caused to you.
We inform you that the promotional credit issued will be valid only for 60 days, you need to make the transaction within 60 days.
As you have made the transaction after 60 days, the credit was debited to your account.
Sincerely,
Pratima Musapuram
Customer Service Officer
ICICI Bank Limited
ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Tuesday, November 04, 2008 05:44 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
[protected][protected][protected][protected]
Date: Mon, 3 Nov 2008 18:48:56 +0530
From: customer.[protected]@ICICIBANK.COM
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@HOTMAIL.COM
Dear Mr. Jawaid,
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com
We inform you that free credit of Rs.250/- on ICICI Bank EMI card for minimum spends of Rs. 2500 Offer valid for all retail purchases till July 31, 2008.
Sincerely,
Sandeep-
Customer Service Officer
ICICI Bank Limited
ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Monday, November 03, 2008 03:34 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@hotmail.com
Title: Mr.
First Name: mohammad
Last Name: jawaid
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Sir,
your bank issued a credit card of aforesaid no, after some bank load the Rs 250 rs in my credit card on Aug, 08, After the reload of Amount i made a purchase of more than 1500 from pantaloon outlets Hazrat ganj. Total bill amount on the above card in the same month was Rs.1518/, which was paid by me in same month. but i shoked bank has done the reversal of preload amount of Rs 250/ in the statement of sept 22, 2008. In whach rule Bank reload the aforesaid amount in my card in which rule bank reversal the reload amount when i totally repaid the bill amount. I also talk customer care department but he could tell me anything about the reversal amount on my card therefore ypu are requested that the mentioned problem should be rectified on top priority basis as earliest as possible.
with regard
mohammad jawaid
E-mail address: [protected]@hotmail.com
Telephoneno:+[protected]
Correspondence address: 293/194, Old haider ganj
City: Lucknow
Country: India
Pin Code: 226003
dear sandeep,
It is for your kind information that after loading the amount of rs. 250/ I contacted customer care telphonically he insure me you can spent this money with the mininmum purchase of Rs 1000, so i spent the money and clear the dues of credit card bill in one time why card statements does not shows the about the mininmum purchase of Rs 2500/ in the same statement and reversal of relaod shows in the next statements as a valuable customer i also a gold card of your bank i have never phase such type of problem. why you hestitate me and give me valuable suggessation so i clear the above problem,
javed
ICICI bank issued a credit card me, after some time bank load the Rs 250 rs in my credit card on Aug, 08, After the reload of Amount i made a purchase of more than 1500 from pantaloon outlets Hazrat ganj. Total bill amount on the above card in the same month was Rs.1518/, which was paid by me in same month. but i shoked bank has done the reversal of preload amount of Rs 250/ in the statement of sept 22, 2008. In whach rule Bank reload the aforesaid amount in my card in which rule bank reversal the reload amount when i totally repaid the bill amount. I also talk customer care department but he could tell me anything about the reversal amount on my card therefore you are requested that the mentioned problem should be rectified on top priority basis as earliest as possible.
Correspondance from the icici bank is given below
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We understand your concern.
We are concerned on you being dissatisfied. We hope you understand our limitations in this regard.
We confirm you that since the preload offer of Rs.250.00 was eligible for 60 days. Since, you have used the card after 60 days the credit has been reversed.
We have received the payment less Rs.250.00 for the purchase you have done. Hence, you have been levied with subsequent financial charges.
Further, your credit card is permanently deactivated. Please pay the outstanding balance of Rs.2, 061.63 to avoid further financial charges.
Sincerely,
Srikanthi B
Customer Service Manager
ICICI Bank Limited
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Monday, February 09, 2009 03:24 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: RE: Product: Credit Card / Old Customer/[protected]@hotmail.com
Dear Sir,
Sir Bill dated no169 NTH Cd on dated 22 Aug 2008 total amount due is 1517.57 which is alreday paid by me by chequre no 023937. The bill was generated by your end after 60 days why this statement adjusted Rs. 250 which was load on May 27th 08. why you told me that your are sending your representative but till date no body has come to my place. Sir i humble request that kindly sort out the matter because i am your your coustemet since long time i am already using a gold card also of your bank and see my history of credit.
your sincerley
javed
[protected][protected][protected][protected]
Date: Fri, 6 Feb 2009 15:27:16 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We reiterate that as the promotional credit was given to you on May 27, 2008, you have not utilised the offer within 60 days. Hence, the promotional credit was reversed.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Tuesday, February 03, 2009 02:16 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
Dear Sir,
My Detalis is
MOhammad jawaid
293/194, Old Haider ganj Lucknow
226003
Contact No [protected]
[protected][protected][protected][protected]
Date: Mon, 8 Dec 2008 13:25:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@HOTMAIL.COM
Dear Mr. Jawed,
We request you to provide contact details and preferable time to contact you to resolve the issue raised by you.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Friday, November 28, 2008 05:03 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
Dear Mr. John Victor (Customer Service Manager) Please see the bill
warm reagrd
javed
[protected][protected][protected][protected]
Date: Fri, 7 Nov 2008 12:23:34 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawed,
We reiterate that as the promotional credit was given to you on May 27, 2008, you have not utilised the offer within 60 days. Hence, the promotional credit was reversed.
Sincerely,
John Victor
Customer Service Manager
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Wednesday, November 05, 2008 05:52 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
dear,
But it not shows in the credit card first bill which was completely paid by me.
javed
[protected][protected][protected][protected]
Date: Wed, 5 Nov 2008 17:11:26 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@hotmail.com
Dear Mr. Jawad,
We regret the inconvenience caused to you.
We inform you that the promotional credit issued will be valid only for 60 days, you need to make the transaction within 60 days.
As you have made the transaction after 60 days, the credit was debited to your account.
Sincerely,
Pratima Musapuram
Customer Service Officer
ICICI Bank Limited
ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
-----Original Message-----
From: jawaid mohd ([protected]@hotmail.com)
Date: Tuesday, November 04, 2008 05:44 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: Product: Credit Card / Old Customer /[protected]@hotmail.com
[protected][protected][protected][protected]
Date: Mon, 3 Nov 2008 18:48:56 +0530
From: customer.[protected]@ICICIBANK.COM
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@hotmail.com
To: [protected]@HOTMAIL.COM
Dear Mr. Jawaid,
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com
We inform you that free credit of Rs.250/- on ICICI Bank EMI card for minimum spends of Rs. 2500 Offer valid for all retail purchases till July 31, 2008.
Sincerely,
Sandeep-
Customer Service Officer
ICICI Bank Limited
ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Monday, November 03, 2008 03:34 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@hotmail.com
Title: Mr.
First Name: mohammad
Last Name: jawaid
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Sir,
your bank issued a credit card of aforesaid no, after some bank load the Rs 250 rs in my credit card on Aug, 08, After the reload of Amount i made a purchase of more than 1500 from pantaloon outlets Hazrat ganj. Total bill amount on the above card in the same month was Rs.1518/, which was paid by me in same month. but i shoked bank has done the reversal of preload amount of Rs 250/ in the statement of sept 22, 2008. In whach rule Bank reload the aforesaid amount in my card in which rule bank reversal the reload amount when i totally repaid the bill amount. I also talk customer care department but he could tell me anything about the reversal amount on my card therefore ypu are requested that the mentioned problem should be rectified on top priority basis as earliest as possible.
with regard
mohammad jawaid
E-mail address: [protected]@hotmail.com
Telephoneno:+[protected]
Correspondence address: 293/194, Old haider ganj
City: Lucknow
Country: India
Pin Code: 226003
dear sandeep,
It is for your kind information that after loading the amount of rs. 250/ I contacted customer care telphonically he insure me you can spent this money with the mininmum purchase of Rs 1000, so i spent the money and clear the dues of credit card bill in one time why card statements does not shows the about the mininmum purchase of Rs 2500/ in the same statement and reversal of relaod shows in the next statements as a valuable customer i also a gold card of your bank i have never phase such type of problem. why you hestitate me and give me valuable suggessation so i clear the above problem,
javed
India Today Book Club — Order Booked but no response
I got an email from India today book club on 20 Feb, 2009, wherein they mentioned that I have won a PRIVILEGE Voucher worth Rs 3000 in our computerised system of nomination through e-mail ids.So I got a bit selfish and one of my friend pampered me to buy that. So I finally made a payment of rupees 2150 on 20th Feb to Living Media India Ltd. DELHI whose online reference no. is 74477489053009381698084.
Now after I booked it, The page which displayed the confirmation was not having the OrderID on it and neither the amount I have paid. And since then I am trying to contact those guys but no one is responing. I tried calling their phone nos. numerous times but either they dont pick up or they put me on hold for 10-15 mins. And then they. "Sorry Sir, we are not able to find your reference".
I have given them my credit card statement which clearly says the money debited into their account. but there is literally no response from those guys.
So I will really suggest that you should never ever take anything from such guys, and if someone has got it I will consider them as Lucky, but remember everyone who is born, is not born with golden spoon. So this can happen to anyone.
Thanks,
Dear Mr.S.Ahmed `Your complaint has been resolved on 02/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
Indiatodaybookclub/Watches & Track Suit — Non Delivery of Items (2 Orders)
My first order was for two watches.• The second watch was not yet delivered.
My second order was for track suit set Value: Rs. 3198.
• Items are not yet delivered.
I am tired of sending e-mails and calling of the Customer Service and talking for hours . Everytime they ask me wait for another 15 days. The BlueDart tracking number, [protected], provided was false.
I suggest that we, all the victims of this fraud should come together under a banner say "Association of victims of India today book club fraud" and stage a protest in front of their office and ensure coverage by media. This will bring in adverse publicity and also war public from entering in to any deals with them. We have paid the money and have to recover the worth from them and let go so easily.
Lets all join.
Srirpakash
[protected]@hotmail.com
Lets all join.
Srirpakash
[protected]@hotmail.com
India Today Book Club — REEBOK TRAINER KIT NOT RECEIVED
I had ordered for a REEBOK trainer kit online, the amount for which has been deducted from mu account.The kit has not been delivered yet at my postal address.
Inspite of numerous reminders in the form of mails and phone calls, I am receiving just apologies and no action.
Here is an excerpt of the mails sent and received by me:
This is in reference to the offer I had got regarding the discount on Reebok ttrainer kit.
I had done the transaction for the order of the same on 4th Feb 2009. My transaction id is
MITBC-WEB[protected].
The transaction has been done through a credit card, but hte deliverables have not been recieved at my
delivery address.
Kindly look into the matter, as it has been more than one month from the date of purchase.
Thanking you
Milind Oka
Dear member,
We apologize for the inconvenience caused to you in this regard.
With reference to your mail we would like to inform you that your order is in under processed from our side and we ensure you that you will receive your parcel very soon from our side.
For further queries, please feel free to call us on our Helpline Number[protected] or[protected] Toll free, 9:30 AM TO 6:30 PM, all 7 days)
Thanks & Regards
MOHIT NAGPAL
India Today Book Club
This is again in reference of the order placed.
I would like you to take stricter action in this matter. Otherwise I would like to get the order cancelled. I am facing a loss of interest on the amount of money spent. Kindly cancel my order or please try to deliver them asap.
Thanks and regards
Milind Oka
Dear Member,
Please accept our sincere apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that as your order has been fully processed from our end, it is not possible for us to cancel the same. As we have also forwarded your complaint to our concerned department.
We sincerely appreciate your patience towards us and hope you will give us some more time to do the needful without causing any further delay.
Once again we sincerely apologize for the inconvenience and regret for the same.
We assure you to provide our best possible services in future.
Your kind cooperation with India Today Book Club means a lot for us.
For any further queries get back to us or call us at[protected] toll free.
Warm Regards,
Sami Hasan
India Today Book Club
Dear Member,
We sincerely apologize for the inconvenience caused to you.
In this regard we would like to inform you that we have already forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your order very soon.
Once again we sincerely apologize for the inconvenience.
We will be happy to render any further assistance or clarification that you may require.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
CHETAN ARYA
India Today Book Club
INSPITE OF ALL THE COMPLAINT MAILS, action has not been taken. I would be really delighted if you are able to help me out with the same.
Thanks a lot
Milind Oka
India Today Book Club — No reply for complaint.
There are 2 compllaints from me.1. The below mentioned complaint. I had rang up to find the status of my double cheque debit, and got reply that it is returned to my bank account. I have only one Corporation Bank Card from where I made payment. And till yesterday updated passbook I do not find your cheque in my bank. Kindly look into it whom you had payment.
2. I have booked holiday voucher for Rs. 2,598/- with you. But you have sent me books, instead. On phone information was given and it is not working.
Above 2 complaints were lodged to them but till date not received reply.
Regards,
India Today Book Club — No delivery of goods and no refund of money since last 1 and haf years
I made an online purchase of Rs. 200 in the mid of february month of the last year but i never get its delivery. I contacted this company and their representatives also. But unfortunately i did not get any satisfactory reply. They kept on saying that we have delivered but no body collected the product and hence it was taken back. I requested them that it is not possible. I asked this organization if they ahve any proofs of the same. I wen to local post office and inquired from there also but they said me that there is no such delivery at their side. And even they did not have any receipt also for the same. I called the customer care for number of times and i kept getting reply that they/ concern dept will get back to me which never happened. I wasted lot of time and money. I went to their Delhi office as well but there is nobody to listen to me. I also asked them if they can return my money and again i got the same reply that they will get back to me. It is not about the money and hence I left this issue as i will not get justice also i regreted myself that i can't stop these people to cheat others. Finally after 1 and half year, I thought to log a complaint against it in consumer forum.I am attaching the sequence of mails in the JPG format. you can see by zomming it appropriately
NO VOUCHER HOLIDAY SEND
NO INVOICE LETTER
NO INVOICE LETTER
indiatodaybookclub — crediting of my account
i am purchaed one mobile of 2998rs.( T.ID[protected] But after 15 days this order cancelled by him.( T.ID-re[protected] ok but he will not credit till date of my money to my account.i am calling many times to costemer care but no use.
so please do the needful.
Gundayya shetty.
India Today Book Club — not delivery
before 8 month i booked india to day book club thee in one pack (reebock shoe +track suit+air beg ) in rupees 3500/- but today date is[protected] aaj tak kuch nahi mila paisha bhi gaya aur tim bhi bus phone karte raho to javab aata hai ki jab hoga tab bhej denge puri ki ouri company lut paat me lagi hai ye log kabhi kisi ko kuch nahi bhejate hai card se paisa le lete hai sab ke sab ko jail bhej dena chahiye meri booking i d hai -- oga09001426 and oga09001425India Today Book Club — Product not delivered and ICICI Emi started
Ordered 2 Philips Home theatre system around 40 days back. they sent it thru bluedart but consignment went back from bahragoda as they didnt provide challan to bluedart. didnt get product till date. they didnt even inform by any means about latest update. finally i asked icici bank credit card to stop payment. they also didnt cooperate. they said deal is done. finally they have taken up the dispute but asked for 51 days time. they have blocked the amount in my credit card account. Please do needful. I have decided to take both of them to consumer forum. they keep sending sms that I missed the delivery but this is not the case . they ask to call to delhi number. when, called, they keep on hold and there is no reply.India Today Book Club — non receiving of ordered book & the amount for the purchase of the ordered book debited in my credit card
i have orederd a book on 15.12.2009 by using my credit card, still now i cannot received the ordered book from india today book club, and the amount Rs2199/- is debited from my credit card.I want the current status of the ordered book.
India Today Book Club — Refund not received after returned the product to INDIA Today book
I have purchased the 12 Books from INDIA Today Book Club online those book are already returned to INDIA Today book club on date 24 Aug 09 with invoice & reason.because as it came with an offer for holiday package and air tickets for a couple. I told the telesales person that I am Single; he convinced me and said the offer can be availed with family members as well.
The information provided by the Telesales person was incorrect, as, now when I am trying to avail the offer and want to go for the holiday package with my parents, your executives are telling me it can’t be availed with anyone else except my Spouse.
Order No.0GA[protected].Invoice No.ORA[protected].
I am still waiting for refund amount that is Rs.2598 & that transaction was made by HDFC Credit Card.
Regards,
Milind More
[protected]
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Pending
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Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
India Today Book Club — noresponse and harrasment
i dont know when i subscribed to book club by mail i think and that to i send bcozof for free gift and i thought that it is of one time. after that they start sending books and one free gift and ask to pay amount.my fathar refused and asked to dont send it again andcancelit.i also send an e.mail to [protected]@indiatodaybookclub.com to unsubscibe me and dont send to that address again bcoz i amnot living there. but they send a notice tome that to claim gifts and book. i didn't understand why thay are forcing after no response from us and no interest in it. so, pls solve it as soon as possible. thanking u.