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[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  527 CommentsShareTweet

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Dear Mr. Harish Mishra Your complaint has been resolved on 01/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Siddharth Kabra Your complaint has been resolved on 02/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr.Rizwana Your complaint has been resolved on 02/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
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Dear Mr. Rizwana Your complaint has been resolved on 02/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
I had just received thro' courier a pack of 16 CD's for Rs 1099 today ie:4th April 2009..I tried to connect to promos.htm but unable to do so for the last one hour. How do I claim my free gift. As I see from the host of complaints, this seems to be the common complaint.My invoice no is 0RAG90048523 and consignment no is 66805363
Dear Mr. Vasant Rastogi Your complaint has been resolved on 5/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. S.lakshminarayanan Your complaint has been resolved on 5/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
I BOOKED 16 CDS OF SUR SAAZ AUR TAAL COLLECTION ON 28-3-09 AND I RECEIVED MY PACK ON[protected] AFTER LOTS OF REMINDER AND PERSUATION. I HAVE NOT RECEIVE MY FREE GIFT.MY ORDER NO IS OGA[protected].AND INVOICE NO.ORA[protected]
PLEASE LOOK INTO THE MATTER AND DESPATCH THE REMAINING ITEMS IMMEDIATELY.
THANKS
Dear Mr.Dinesh Kumar Your complaint has been resolved on 6/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
I had ordered 16 CDs and received the same vide invoice No: ORA[protected] dated 24-mar-09. However the promised gift is not found attached.
Dear Mr. Vimal shah Your complaint has been resolved on 10/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Tarak Mehta Your complaint has been resolved on 13/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Kushal Singh Your complaint has been resolved on 13/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Bookstoday.in/promos.htm — Free gift

1. it is informed that, free gift to be claimed on www.bookstoday.in/promos.htm, which is not opened .
2. Instead of bag and t-shirt as promised, some free travels ( with lot many conditions ) are offered .
3. arrange to send my free gift as promised.
4.Why claim for gift is necessary ?, it should be along with the purchased item.
Receive 20 CD pack .[protected]A[protected]
I have order a set of books in october 2008. And till now 15/4/2009 i have not recived my books .payment have been clear d from my account .My account no is[protected] . you have deduct Rs.1500.00 from my ICICI Bank account .my registratrion no is ITBC08654682. I have call many times in india today book club but i did not get any response kindly send my books or my money [protected]
Dear Mr. Prasoon Your complaint has been resolved on 17/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. A.Shukla Your complaint has been resolved on 17/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr.Satindra Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Om parkash Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

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