[Resolved] Indian Oil Corporation — Faulty/Tampered Petrol Pump
RRavindra Kumar Tulsyan
I own a Honda City ZX MH-02-AY-8337. I filled regular petrol on 28/05/2008 from Pump No. 13 of M/s Taximen's Services Ltd., Opp. BEST Depot, Gokuldham, Goregaon (East), Mumbai - 400 063, Phones:[protected], [protected]cash memo no. 484665(?)). The petrol pump was either faulty or tampered. This is because, (1) I always fill the tank fully to calculate my average mileage. This time, the pump dispensed 42.51 litre of petrol for 358.7 kms driven from last filling. This is unusual as I get approx. 11.5 kms/litre. (2) My tank capacity as given by the manufacturer is 42 litres. I also has approx. 1/8 tank full. So, how can the dealer put 42.51 litre?
When I argued with the dealer, he brought a measure and filled 5 litres of petrol and tried to prove that the pump had no problem. But I do not know whether the measure was 5 litres measure, whether there was a way to start and stop tampering, etc.
I feel cheated and will go to all lengths to see that the dealer is booked.
If you do not take any action against this dealer, he will cheat many and bring down India Oil’s reputation and market share.
If you do book the dealer and make adequate publicity, this will help you project a better image to the public and help deter other dealers from operating such practices.
I need your initiative and help to book the culprit and suspend their dealership. Please keep updating me about the progress of this case.
I am waiting to hear from you soon.
Thanks and best regards.
Complaint marked as Resolved Aug 14, 2020